Talk about customer service, Avery from papa John's was one of the most receptive persons I have ever met at a pizza place. Most folks just mill around making the pizza without any personality. Granted I'm not looking for pizazz for my pizza. Although I'm looking for energy that's a little more then, " my part time job" kinda energy. Back to Avery, she was very down to earth and mentioned the Papa John policy and I feel that she was absolutely perfect in how she managed a decision to the request I made without compromise. She just earned a life time papa John customer even though I was the delivery man. Picking up third party. Thank you Avery !!!! Thank you very much, I was super relieved and grateful for your executive decision in my request. read more

Delivery service was prompt at almost a 5 mile delivery and the food was amazing... Perhaps the best pizza ive tasted around here. Keep doing what your doing. =) read more

Hey team! I love Papa John's and visit frequently, but recently have been disappointed with my order. My big back orders the Shaqaroni for the extra pep and cheese but have not gotten that on my orders. I had the store remake the order and it was still not hooked up like a 25.99 pizza should be. Didn't want to be negative on the rating but I hope the store improves! read more

This location is absolutely terrible. The owner marks up the prices, and treats his employees terribly. There was a tornado recently one evening and families were left without electricity and or damaged homes. The owner still pressured the young employees to go in to work the following morning even though they wanted to take care of their families. Please do not order from this establishment. read more

My pizza was smashed on one side so I asked for it to be remade. The cashier left the cash box and immediately started making my pizza with out washing her hands, then proceeded to fuss with her watch and continued to make my pizza. read more

Pizza was great or at least the part of our order that we ordered that we actually received was great. The problem was if you order drinks, you might want to call him personally and ask him to include them in the order and if you order extra sausages you might want to do the same thing with those, very dissatisfied with the service, but the pizza was always good. read more

We had to wait a long while to get our food. A customer was allowed to bring in a small dog.

Pretty Upset!!!! I ordered pizza here for Graduation traveling from Florida, and ordered a Chicken Alfredo Spinach Tomato pizza for Delivery to my Hotel, and I always have got this Speciality Pizza which is normally awesome! But when I got this delivered I picked up a slice and every topping dropped off and looked and taste so slimy. Then when I called and told them about my issue not even an apology or anything and told me they can't do a refund. As I know that is not true! I had to argue for about almost 10 minutes to get an answer and call the next day to speak with their higher up Manager. Most definitely don't recommend this place! Go to any other pizzeria in this area! read more

Papa Johns Pizza - Pizza- Alfredo Chicken spinach Tomato - Pizza Near Me - Saint Robert, Missouri

very disappointed. ordered a pizza at around 7:30 and it wasn't even out for delivery until quarter past 9. Got here cold. missing half the toppings I requested. costed 35 dollars. tasted god awful. read more

Mannnnnn it's crazy how many bad reviews there are in this town and how many good reviews there are at places that serve food that doesn't even taste edible.... Anyway, Papa John's has been my favorite pizza since I was a kid and still is my "go-to" pizza franchise wherever I move. I typically order online because I like racking up on papa rewards but this time I decided to give them a call because I had a complicated order. We decided to do a large pizza with half with toppings my husband likes and the other half with mine. The girl on the phone didn't over complicate things like I was hoping she wouldn't. She also told me that the pizza would be delivered in about a hour but instead we got a knock on the door about 30 minutes after I got off the phone. This was Sunday during lunch so I was pretty surprised how quick the delivery was! I've ordered from this establishment many times and haven't had an issue yet. Waiting a while for food on a busy night is totally understandable and that shouldn't be the reason to give a place a 1 or 2 star. Thanks for being reliable Papa Johns! read more

Papa Johns Pizza - His and Her halves on a large pizza- my favorite pizza franchise - Pizza Near Me - Saint Robert, Missouri

When I ordered delivery today, the wrong pizza showed up. This isn't the first time I've received the wrong pizza from this location, so I checked it before accepting it. It was wrong again, so I told the delivery driver I wouldn't accept it. He (in front of my 9 and 11 year old daughters) called me a douche bag for not accepting the pizza. He then said that he was only 18 and I could f*ck off. I then called the store to talk to the manager. When I explained what happened, he said they were really busy and sometimes things go wrong. The manager later called me back and said they wouldn't deliver again to my address because the delivery driver told him I cursed at the driver. I explained to the manager that I have cameras with audio on my property, and he was welcome to view them anytime he wanted since he believed his "18 year old driver" over the customer. He declined. read more

We ordered a stuffed crust pepperoni and some garlic knots. The food was delicious and the driver was really polite. Will definitely order again. read more

Don't understand why there's so many negative reviews. I received great service, quick, and a perfect pizza. read more

Papa Johns Pizza - Stuffed crust with sausage - Pizza Near Me - Saint Robert, Missouri

This place lost a customer tonight. Delivered the wrong size pizza, which was burnt. Wouldn't refund the difference or make any other attempt to make it right. Not even an apology. I will be sure to tell my military students to avoid the place... hundreds of them. read more

Negative star. Long hair was found baked with the pizza. Called the store for a refund. The female who answered voided the purchase but didn't even apologize. Unacceptable! I will never order from this location again. read more

Papa Johns Pizza - Long hair baked in pizza - Pizza Near Me - Saint Robert, Missouri

Great pizza. We really enjoyed the Philly Cheesesteak Papadia also. The delivery driver was very professional and nice. Order was hot and delivered in about 30 minutes. read more

Worst place ever! Ordered my pizza I line took 2 hrs to get on a Saturday night!!! When the pizza arrived it was cold this garlic was cold it was just horrible not making it up. When I called the joint they said the driver was going to arrive any moment keep in mind I called at 10:30 exactly one hour From when I ordered I didn't even want to pay for the garbage don't order from this crappy place Pizza Hut is pricy-Er but worth it read more

So substandard. Just a product of a GM And staff that doesn't care. I have order 4 times and had a problem with all 4 orders. read more

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It was over for us years ago when we seen the delivery driver go right in and start making pizza. Didn't wash his hands or anything. Then we seen a woman out smoking. She went right in. No hands washing. Completely disgusting read more

This is the worst papa johns in the country. First of all its filthy: realllllllly gross inside and in the food prep area. The people who work there are rude and incompetent; they will most likely screw up your order and then tell you its your fault. Also there delivery must come by horseback because qouted times are usually 1.5hrs. My last order took 2hrs and the pizza was cold, smashed and not suprisingly the wrong pizza. Definitely go somewhere else. The local places are wayyyy better, gw's is fantastic. read more

first I tried it, and it was the best pizza I've ever eaten, service and normal, made an order online and was ready at the time that I raised. I loved you pizzas and even more when the cardinals win :-) read more

Over an hour to get our order tonight. Neither pizza was cut so we had to do it ourselves. Maybe you have to pay extra for a sliced pizza. Smh. read more

Pretty good and hot pizza. Abs good customer service. We ordered, went to Walmart, and came back and it was in that 20 minutes.

Out of town buyer beware! Ordered a large one topping last night for dinner while passing through. Being half asleep, did not realize I was being charged the highest possible price for said large until after the seemingly nervous delivery guy had left. $20, with tip, later we mostly enjoyed a decent pizza. read more

We ordered last Sunday around 750 pm. Online and we were informed about an hour and a half wait time. We live less then 5miles away and expected a little better time. But hey, we understood they were very busy and when the pizza did arrive, the delivery lady was apologetic about it. My complaint is that the pizza was just warmer then room temperature and tasted nothing like I remember a papa johns pizza tasting like. Very doughy, bland and skimpy on the toppings. Disappointed but at least they delivered the correct pizza. read more

Hey they have gotten much better so I would definitely ignore the bad comments and the customer service is exceptional

i went to the only one in st roberts mo sat evening,the guy in charge was tossing a pizza with his bare hands and i didnt think that was good but was starving i ask when he can take my order he said give me few min 10 mins and he was in the back and no one came foward i said hey dude take my orders complety ingnore? whats up with that do i have to do it over the phone ,not in person i walk away it then it came back to me 8yrs ago i was in another papajohns in rolla i saw the guy sneeze while tossing the pizza i swear i havnt been to one since then this guy no plastic glove, so i walk away and went to pizza hut just 2 miles away this was sat 1 4 20 better service sat down relax fast waitress,, papa johns i dont know whats keeping you in bussiness your not the only pizza in town read more

Always great customer service. Pizza is always hot and cooked right. Never had any issues ate here multiple times. Prices are reasonable and always have good deals. read more

The rudest customer service I have ever seen. Must of been close to closing at ten o'clock but the sign and website say 1230. Absolute as holes in a hurry to get off work. Never been so rushed I really had to bite my tongue. Food is not comparable to other papa johns around the country. Should be shut down and retrained and refitted absolute joke! Best pizza in st Robert is a little hole in the wall down the street from pap johns as usual. read more

Contrary to all of the negative reviews I read before ordering, my order was piping hot and arrived in 20 minutes flat from placing the order. It included everything thing I asked for and was exactly what I requested. The customer service from the delivery guy was impeccable as well, very nice & genuine. read more

If I could give less than one star - I would! Go pick up Papa Murphys and enjoy fresh, hot, good pizza with happy service in less than an hour. Call this Papa Johns and you will have exactly the opposite experience. Late, cold, pizza; delivered by an unappologetic driver. If you call on the phone you will get an immature young man who won't even try to remedy the problem. Because he doesn't know what your pizza will be like until you finally get it 2 hours after ordering. read more

Ok. The pizza was hot, arrived on time....and, what was the third point? Oh yeah. YOU MADE THE WRONG PIZZA!!! I usually get my pies from Dominos or even Pizza Hut. Today the family wanted pies from Papa Johns. Ok, no biggie. I'll get my usual spinach and marinara and kick back. Pizzas get delivered, boxes are opening and I look for my pie. MAN I'M HUNGRY! Hm. I open my box...Looks different, a bit oily, cant see the marinara.....okkkk, Grab a couple slices, my drink and chill out in front of the TV. I start eating a slice and right away I notice this FUNKY flavor. I LOVE pizza, so for me to spit it out has to mean one thing. IT SUCKS!!! They obviously cannot read at Papa Johns. What they sent me was a nasty Spinach Alfredo!?! WHY???? Are you telling me that anyone mentioning spinach in their order will automatically get a disgusting spinach alfredo pizza??? Thats the ONLY way to get spinach pizza? They ignored what I actually asked for which was A SPINACH, CHEESE AND MARINARA pizza NOT ALFREDO. I cannot tell you how peeved I am. Is it that hard? Everywhere else I order the same thing, only place to screw it up is Papa Johns! What a waste of time and money. read more

I noticed other reviews had issues with delivery times and cold pizza but I try to give the business some credit by assuming most people are only willing to write reviews when they're mad, not positive reviews when things go good. Well, the previous reviewers were correct. We ordered online at 5:45pm on a Sunday night, with the order confirmation saying it will be ready in 30-40 minutes. I called to check on our order at 6:45pm to find out it is "out for delivery". The order arrived slightly warmer than room temperature at 7:10pm. For the "Epic Meat" promotional pizza, I didn't find much meat at all. A standard Meat Lover's style pizza at most places, chain restaurants or local business, will have more meat than this "EPIC MEAT" pizza contained. Slow delivery, a lack of toppings and cooler food temperatures upon arrival makes this place give Papa John's a bad rep. read more

Not sure if Papa John's has lost its touch or its just this location. Pizzas are decidedly mediocre and take forever to get where they need to go. Prices also seem higher than I remember... read more

This has to be the worst Papa Johns in the country. This time was the last time : pizza out for delivery for 45 minutes and they refused to send new pizza or reimburse when it arrived cold. The supervisor who took my call reminded me of unfortunate experiences talking with snotty 12 year olds. read more

I have had many issues with this restaurant they are angry dirty and waste mass amounts of time but on the bright side I encountered a young man on the phone the again when I got there I think he said his name was Chris. He smiles at everyone when they walk in and chit chats but has no responsibility he could do well he tries to work with me and save me some money I always request him to take my order so it isn't messed up like usual. Do the same for best results read more

I ordered a pizza and accidentally told them the wrong building number. The delivery person called me to verify my building number. I looked out my window and saw her in the parking lot. I gave her the correct building number, but she refused to deliver the pizza. I asked why? She said "you gave me the wrong building number so I'm not bringing to you". I then told her I didnt want the pizza, and she left. I called the manager, but he believed to whatever story his employee gave him. He tried to defend her actions, and offer me a free pizza. I requested my money back, and will never order from there again. read more