Okay pizza definitely wasn't bad for the price. I enjoyed that. But I ordered a Philly cheese steak and it turned out to be a Philly cheese flake. It was a hardened bun with cheese and steak crumbs. Okay if you're going to conserve on what you serve for monetary purposes, then overwhelm us with the veggies. But even that came up short. I will say that the delivery person was outstanding though. I'm not dogging this place just serve more of the good stuff and a bun that's less than two days old. 20% tip giving during online order, delivery was reasonable. read more

my chicken bacon sandwich had 1 tiny piece of chicken. The bread was burnt and rock hard. The sandwich was inedible. read more

Papa Johns Pizza - Pizza Near Me - Renton, Washington

I placed an order through Uber Eats while they were still open and would be open for another two hours. The staff ignored my order and closed anyway. read more

(Manager steals tips) I've been really troubled about something I saw here about a week ago and I decided to finally write it down. This is one of my favorite places and usually everything is good. This time I was helped by a really nice guy who was super nice, so I decided to give him a $5 tip. While I was waiting for my order, I noticed the manager, an Asian lady, give him a really angry look when she saw that. A few minutes later I saw her go up to him in the back, and even though I couldn't hear what was said, I saw him hand her the tip I gave him. She said a few things and then walked off. That didn't sit right with me at all. I really hope this isn't something that happens all the time read more

DO NOT ORDER FROM PAPA JOHNS RENTON!!! These guys screwed up out order -sent us someone else's order and then when we called them they basically said - yeah we have your order and the driver will come back with your order. Well it will be old and cold by then. No offer for a refund or discount on next order. Manager was rude!! Do not order from Papa John's Renton!!! read more

1/2 hour late on delivery I requested light sauce on my last 2 orders - they had a lot of sauce! I called to speak to a manager. They said he was too busy to talk to me. I will not be ordering from them again. read more

Sometimes good but others not good. Inconsistent. Wish they kept up quality. Garlic butter is awesomr

This location is awful. Always an issue, good takes forever the team members don't help or even talk with people waiting to pick up their food. Such a disappointment. This will be our last time getting pizza from this location. If we even get it. Been waiting over an hour ‍ read more

This used to be my "go to" pizza place for take out. Quality has declined significantly over the past several visits. Not sure what is going on. Food is now inconsistent in flavor and quality. It's like they are forgetting how to make their product. Our pizza crust and bread sticks at the last visit were hard, slightly gray and completely flavorless. Service is great. Staff is very genuine. Place is bright and clean. Which is why I give two stars. Won't quite give up on them...but we're close. read more

Papa Johns Pizza - These were the "bread sticks" we ordered. Hard, flavorless, strange color. - Pizza Near Me - Renton, Washington

First of all let me just say I really do enjoy papa John's especially this location. My family and I ordered from there almost weekly. But that all changed because false advertising and the manager refused to honor a coupon that is still being sent out in weekly ads. The coups clearly states 50% off your order. Well at least at this location they refuse to honor this coupon. Was told it was print error the first time I tried and though it really bothered me I accepted it and continued with my families order. Well now these exact coupons continue to be sent out and they continue to refuse to honor them even though it's a local coupon packet and this location listed. This very sad company I do like Papa John's Food. But have not been back In About 6 months now. read more

Ordered online and within 15-20 min it was done! Used two online deals one for stuffed crust and breadsticks for $16 and the other for a 3 topping for 9.99. We loved their garlic butter sauce and the garlic breadsticks were soft and chewy. My family will definitely order from here again when we want something quick. read more

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Pizza is very good, but we asked for the extra stuffed crust and we got original instead. Just would like them to put in more work on hearing what customers are saying in their orders. read more

If pizza is going to be delivered later, a new one should be made. The pizza was cold by the time I got it, thin, and uneven slices.

This location and the one on 116th Street service and pizzas always amazing!! I accidentally ordered some pizzas on line and forgot to change location and they refunded the money with no issue. Gotta love Papa Johns!! read more

We ordered through Door Dash. It was supposed to be a Peperoni and Olive pizza but was really just a cheese pizza. They scrimp on ingredients and charge for something more than just a cheese pizza. Do not order from this location - one of the worst franchises. I'd even go so far as to order from Dominoes over this location - and that is sinking pretty low. read more

My dad ordered pizza with the thick crust and a couple of extra garlic sauce with the pizza , we have been going to this location for years and for some reason the service and quality for us has been doing down. Not too sure if it's under new management or because of the employees not caring anymore. Me and my parents waited awhile for our pizza, not only that they got our order wrong the first time so they had to make it again so we waited even longer , we trusted that the second time around it'd be right so we took the pizza home without checking , that was our fault in trusting them they made it wrong again. We were so mad and disappointed that not only did they get our pizza wrong the second time again with the " thin crust " they forgot our extra garlic sauces that we paid for. So my dad called them asking why they made our pizza wrong the second time around & forgot our garlic sauces. The employee said " we apologize but there's nothing we can do once you take the pizza and we only give the garlic sauces for the breadsticks & etc " WHAAAT that's ridiculous we have been going here for years and bought extra garlic sauces with no problem. It even says on their box they give us garlic sauces for free. We know they were trying to cover their asses hmm Papa John's please look into your employees because this isn't right. They basically blamed us for their mistakes. read more

Papa Johns Pizza - Pizza Near Me - Renton, Washington

Always get hot and delicious pizza delivered. Love the dipping sauces. Crust is great. Never been inside always have had it delivered

Very simply... not good. Not even ok. The garlic sauce is simply goopy salt. Easily the worst pizza I've ever eaten. I only gave it one star because I had to to post this review. read more

Exceptional service at Papa John's on 4710 NE Fourth St, Renton, WA 98059! Junior, one of the assistant managers, provided incredible service and helped order our pizza. The store was impressively clean, and the entire crew was fantastic. Highly satisfied with this location and thank again Junior read more

The Papa John's on 4th Ave in Renton is a epic fail, whoever is running that place has failed terribly, I ordered a pizza at 3:55 needing a 5:30 delivery, it's now 6:49 and who knows when the pizza will get here, if ever, never again will I place my dinner in th4 hands of incapable people who are complete failures with sad excuses... read more

I went to Papa John's only because I got coupons in the mail and thought it sounded good for dinner. When I get there the cashier tells me coupons are for online only and made me pay full price. Now if I wasn't hungry, I would have refused the order and walked out but of course why else would I be there. The coupons received in the mail had no mention of being exclusively for online use only but somehow the information not to allow customers to use these completely valid coupons is being told to the workers. I expect better for something so simple. read more

I placed an order for my staff before 0800 to be delivered at 1145. Received an email at 1302 canceling the order. No explanation. Had to rush and reorder from a different.....more reliable vendor. Horrible service, DO NOT RECOMMEND!!!! read more

This is the slowest location. I ordered my food online and after getting here 30 minutes I arrive to find out my food was not even being prepped yet. After waiting an additional 25 minutes to get my food, I found out one of my items is not even available so I have to be refunded for part of my order. I'm hangry and not happy with this location. read more

If you haven't noticed, it's mainly teenagers and young adults working here. They are underpaid and overworked. I don't blame them on busy nights. This is the human experience. Everyone wants to order in and are impatient after a long day, but Ive lived in the area now for 11 years and I've never had a truly bad experience here. Sure there are times where you get there and someone is holding up the line or it's not quite ready ( 5 min added wait or 10 if there's a crappy customer honestly ), and my family has no issue with it, because as many others fail to understand is that it's a Friday night, and everyone AND their mom has decided to order at the same time. People in this area are impatient and lack manners, if your polite and patient these guys remember and engage with you. I don't mind waiting a little bit longer if that's the case. this papa John's will continue to be our go to every Friday night. read more

Horrible service. Didn't include my 2 liter drink and they outsource to doordash for delivery services Their business phone allready checked out 10:50pm. Horrible experience If given refund +tax on the drink then may reconsider ordering again from this location read more

I've ordered delivery a couple times from here with no issues, all great delivery drivers and the pizza has always been made right. This is Papa John's so it's your basic pie and generic ingredients. For expectations, it's on the mark. They make it like I order it online. Prices are higher in this area then elsewhere in Seattle and they charge a delivery fee but gas is expensive and my butt didn't have to leave my house so no complaints. The last time I ordered from them, I was on the other side of my house and faintly heard knocking when the driver arrived. He was really sweet and said he thought no one was home at first. Told him to just bang on the door so we can hear him. Really gentle soul. Be nice to people. Tip your drivers. read more

Multiple visits to Papa John's in the Renton Highlands it always seems inconsistent with service. Whenever the really nice lady with short red hair works things go well. When she's not it doesn't go so well. As for the pizza. The Meats and BBQ and Chicken are excellent house recipes. Usually there's a good promo they have like $10 large 5 topping or deep swish for $12 with 5 toppings. Now that's a great deal cause sometimes it seems seems they go light on toppings when it's not a specialty pizza. One complaint I have is whenever I'm there they never seem to refill things like their fridge (pic uploaded) or their cheese/peppers/special seasoning. I look over and wanted to grab a soda but the case mainly had Diet Pepsi or Dr. Pepper, very limiting. read more

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For a free pizza coupon from the delivery man because they messed up our order. When I went to redeem it Daniel the guy I spoke to said I had to buy $20 worth before I could redeem it that only at their location this was a requirement. On the card the driver gave me said nothing of the sort in only that I would have to pay for delivery. The guy argued with me. I showed them the coupon and still wouldn't honor their mistake or their coupon. Not good customer service at all and they need to honor what they give out! read more

Papa Johns Pizza - Pizza Near Me - Renton, Washington

I have been ordering pizza here lately at the Renton WA location. In the past, they used to fill up the pizza with lots of meat and I thought the pizza was great. However, the last few times I ordered, I noticed that there was hardly any meat on the pizza even though it is supposed to be three meat. The first time it happened, I thought it was just a one time incident. However, this happened 2 more times. I feel like I am being ripped off since they cut back on the amount of meat on the pizza. If things don't improve, I will order some place else. read more

They let like 13 people sit in there little waiting area that's like 3 feet by 12 feet. People not wearing masks or social distancing at all. Would never go here. The employees masks are like half off there face with there noses out breathing all over your food. read more

Papa Johns Pizza - Pizza Near Me - Renton, Washington

I would not recommend this place. They make it too difficult to order a pizza! Their "answering service" has employees who don't understand what I'm asking, and they themselves have such thick accents that I can barely understand them. read more

Pizza has been either cold or burnt. Had ordered online and went to pick up pizza by texting I'm here through the papa johns app. 20 minutes passed and I went inside but they said they didn't see me. I have also tried to get pizza delivered thru Uber eats only to be told my pizza was delivered and I never saw or heard a car come to my house. Driver never answered his phone either. They stole my pizza! This store is filled with thieves and liars and needs to be shut down immediately. read more

Pizza is decent for the price.. IF you can get the good sale price. They have a HUGE sign in their window saying "Pick Six-- $6 medium one topping pizzas if you order 2 or more". We had it before , going in to store in person. We tried 3 times now to order this by phone for carry out. All 3 times, we thought we were calling a local number (425 area code) but realized later we got some National order person in Cleveland or someplace. They REFUSED to sell us the "Pick Six" special, and denied that it existed... so one time we ordered something else (more expensive) and when we went to pick it up-- there was the big sign advertising "Pick Six", and the staff confirmed that you could get that deal. So WHY could we not get it by phone? So Screw this place.. will not order from there again... Screw them. There are other pizza places with better customer service (and better pizza). This really ticked me off-- can you tell??? read more

I found where Barnum and Bailey went during the pandemic. Complete clown show circus act in there. I walk in and there's 8 high schoolers running around with AirPods in. The one girl in there notices and says someone will help me soon. 3 minutes go by and finally the kid with the Mexican flag mask comes by and I let him know my online order, which told me my pizza was ready for pickup. After a couple minutes of looking at the pizzas ready for pickup, the girl says my pizza is still in the oven...okay, 10 minutes pass and no one calls my name. I ask again if my pizza is ready, and the girl does another check and let's me know my pizza was never put in the oven. Props to the girl, she just came out as I'm writing this and provided me concessions for wasting my fucking time. read more

Management! Find a better way to serve customers picking up orders ready to go like for example having an employee getting orders while waiting in line vs customers ordering at the counter. Waiting in one line for 10-15 minutes for a pizza ready 10-15 minutes ago is crazy! Tonight, there were like 20 people in line to pick up ready pizza! read more

Both employees weren't wearing masks when I just went in for carry out. Shame on them. Won't go back until they comply with the law.

SCREW THIS PLACE. COMPLETELY UNSATISFYING AND INCOMPETENT!!!! Rating ONE STAR because the app won't let me rate it zero stars!! I seriously hope this dump goes out of business. They exclusively use DoorDash as part of their business strategy and do not hire drivers. This used to be a GREAT place to order from several years ago, but about 2 years ago that changed drastically. I'll eat dead, bloated, beached whale before I ever order from here again! For the record - you sorry SoB's couldn't get a g*d d*mn pie here 1.5 miles away in under 2.5 HOURS?!?! read more

I live in Renton, so we've placed orders at this location many many times over the years. An for the most part, the online order process worked flawlessly. Couldn't have been happier. Unfortunately, tonight was just the opposite. I placed my regular order, 1 large The Works thin crust pizza. The web page said it was going to take about 14-17 minutes (as I recall). I tracked my order, as I always did in the past. I left my computer for a while to do something, and when I came back, about 15 minutes later, it said that my pizza was ready. I left, and got to the place in about 7 minutes. Normally, the pizza would be ready and I would go on my merry way. This time, it wasn't ready, and the young person at the counter asked the person in the back about my order, and he said it would be ready in about 6 minutes. It wasn't ready after ten minutes. I started getting anxious, thinking if the order was even in work. Granted, they were busy, but if they were, then the person who updated the tracking information shouldn't have selected the PIZZA READY option. I wouldn't have minded waiting at home until the pizza was ready, which would have been about 30 minutes. Just standing there waiting for over ten minutes for the pizza was not acceptable. Interesting that after all these years of quick and correct orders, this time, something went wrong. Also have to mention that when the pizza came, it was a regular crust, not thin crust. I wasn't about to wait another 30 minutes or longer to get the correct order, so I took the pizza. The turnover rate over there is high, but it's interesting that this was the first time the order was messed up. read more

Worst experience ever, was over the phone for more then 1hour not sure if it was someone who answer from u.s or just dispatch they ask if i pay cash or credit i told them cash and after 5 minutes they called again to let me know that they cant take cash, Another 20 min for credit info and finally when I thought we done they called again from the branch to let me know they closed read more

Outstanding customer service. Great team. They do there best to adhere to the safety restrictions set forth by government. Will return and recommend!! **saw too many customers not caring about social distancing ** read more