Excellent experience from beginning to end…read more I called to schedule an appointment and, refreshingly, an actual person picked up the phone. I showed up at my appointment time, they took me exactly on time, and the entire process was quick and efficient. I was finished within minutes. Janette took care of me, and she was really the pillar of the whole experience. She was friendly, professional, knowledgeable, and genuinely accommodating. I'm in the process of registering my vehicle in California after moving here from Nevada, and she went above and beyond to help. She even took the time to answer questions that weren't directly related to my smog check, including questions about weight master certification and the registration process. The place was clean, organized, professional, and on point. Good customer service can be surprisingly hard to come by these days, so when someone makes the experience this easy and pleasant, I think it deserves recognition. Fast, punctual, knowledgeable, and genuinely friendly service. Thank you, Janette! I'll definitely be coming back.

I looked on Yelp and got a quote within 5 minutes from Superior Smog in Richmond. The service,…read morefrom start to finish was excellent. The front desk staff was helpful. All in all the process took 25 minutes from the time I got there to finish. They didn't try to upsell other services and the quote that I got was what I paid. I highly recommend this company.

Guy that works there tells you one thing over the phone and in person tells another thing plus it's…read moreover priced. The guy is rude and has poor mannerisms, also bad customer service. Will not go back

The lady that works at DMV referred me to this place. Due to COVID they are only doing limited…read moreservices. I had never heard of it so I googled it and gave it a shot. Super satisfied with my overall experience here. I did a title transfer and renewed registration for a $49 additional fee which isn't too bad. The agent was super friendly and helpful. I was going to pay with my Credit Card which was going to be a 2.9% fee which was going to like 35 or $40 more dollars but the agent helped me save money by telling me I can Venmo him the money to avoid the 2.9% fee! Would definitely recommend taking cash to avoid extra fees. Great experience overall I was in and out within 20mins or less.

After seeing a line around the block at the DMV, we went over to JG Insurance Solutions to manage a…read morecomplicated title transfer and they made it easy and quick. The team was so friendly and went above and beyond for us. It was worth every penny of the $75 we paid to have them handle our DMV paperwork.

JG Insurance is an authorized DMV partner, and they are my go-to when registering a new car or…read moreselling a vehicle. They will schedule an appointment or take you as a walk-in and ensure that any car I've sold is registered to the new owner before they leave. They charge a small fee, but it beats waiting at the DMV all day. Their customer service is outstanding, and they are super knowledgeable.

My 2013 Prius needed a smog check before I could renew the registration I needed a smog check. I…read morewaited till the last few days and got desperate. My buddy matt suggested I go see peter at smog center marin and I'm glad I did. The smog check was fast and easy, and for a few bucks more they provided the registration sticker which I put on in the parking lot. Smog center marin, your one stop shop for smog and dmv regi

Efficient, clean, friendly! Peter was able to take me immediately and I was out in less than 15…read moreminutes. Stellar experience! I watched a bit of TV while waiting. The cost was right on par with other smog tests I've had. I'd certainly go back and send anyone who asks to them.

Andrea was so helpful! She had great customer service and helped me with registering my new…read morevehicle! As we all know the DMV is such a mess to navigate and it was so nice to have someone guide me through the process and do ALL THE PAPERWORK. I will be going back for all my DMV needs. Thanks Andrea!!

Taxed me 2 different prices and charged me extra when i was paying riiiiiiiip offfffffread more

This place might be closed. I went by on a Saturday during the hours published on Yelp and saw…read morehours posted looking through the window which matched the yelp hours but the lights were out & the door locked. The interior looked like either the biz owner is very clean or the business is closed and there's a few pieces of furniture leftover. So 2 stars. Call ahead to save yourself some time!!

If you're going to the DMV to deal with tag and title then you're doing it wrong! DJ is awesome and…read moreas long as you have any prerequisite documents you may need (i.e., smog, etc...) he'll get you in and out in less than ten minutes. Use the Google chat function to let him know what you need (he responds super quick), and he'll let you know if you need anything prior to coming in. I came here twice for both mine and my wife's out of state tags, and it was just too easy. This is a really good business and is worth a small fee as it and adds a wonderful convenience to what is usually a daunting experience.

Phil is the best, he has saved and cared for my Jeep wranglers (2000 & 2013) over the years!read more

Top five things you'll care to know:…read more 1) Pro: Friendly, helpful, and quick! I did a VIN verification and I was in and out in about 20 minutes. 2) Pro: They do full registrations if you need and I wish I could have gone with them for the entirety of the out of state transfer that I was doing. Much better than the service I was assigned by the dealer. 3) Pro: They also do service on Jeeps, etc and they used to be in San Francisco. 4) N/A: Parking is a bit tough if you wanted to come in for something else other than service or a vehicle verification but they didn't seem to mind when I just pulled in. 5) Pro: They seem like an honest group. Unfortunately, that's hard to find nowadays. Five stars.

If you are trying to avoid all that long wait at the DMV this is the right place to do your DMV car…read moretransactions. They are new but they know what they are doing.

I was 50/50 on leaving this review until I went back to collect the "fake bill" they claimed I gave…read morethe day prior. I went here for the first time on Friday 5/29. The service was great, the younger man there helped me with multiple questions I had. I paid cash in full because they have a 6% fee for using cards. I paid $554, the bills where checked there and everything was fine, got my registration/sticker/paper work I needed and the receipt of what was done and paid for. NEXT day I woke up to missed calls/voicemail from the older man(owner) saying 1 of the $100 bills I gave was fake, and i needed to take a real bill so that he could return me the fake one and he wouldn't make a police report. When I heard that all I could think was "I literally just got paid at work, came straight here with that money.Did my boss just play me?" So I called him back and he told me he took the money to a ATM outside a bank and it returned the bill. And that no bank was open to take the bill inside and have it checked. It was almost 10am. When I said ok I can pass right now since im heading to work so the owner can check the bill (banks can trace all money businesses take out to know exactly what bills where handed to them). He let me know the bill wasnt with him anymore, gave it to his WIFE that does NOT work there, so she can check it. He said pass later after 3pm, thats when the bill would be in his hand again. Prior to going on Saturday, I stopped by the SP police department to let them know everything and if I had to make a police report. I played the video of what the man told me over the phone. This is what the police officer told me: When they checked the bills infront of you and gave a receipt they are responsible for that. Me going to the station first was the best thing I could've done, and to NOT give any more money. If they want to make a report let them. The cop even stated that it just sounded like they were trying to get a extra $100. He gave me the incident report # I made for my safety if they do file a police report against me. The main thing "the bill was handled by "many hands" after I paid them, how do I know it's the same bill I gave". I work where I have to check bills and money every day, if we receive any money, it passes the pen mark but not the machine or we do not feel comfortable taking we will ask for a different bill. If it marks dark brown/black we are required to keep the bill and destroy it if we are not filing a police report. Owner said they have video where you see him pen check the bills 2x/light check them and that im still parked outside while they did all of this. So why not come and ask me for a different bill? Or say anything? Or call the police right away? When I told him over the phone Saturday morning that I would be making a police report either way because if the bill is fake like he states then my job owes me, no surprise he completely changed his tone. He started saying it is only $100 that he wont go hungry over it and to just leave it as is.(recorder all this) That all he was doing is letting me know that someone gave me a fake bill and I paid them. I told him No, we need to figure out what happened because at the end of the day that means I was shorted $100 at my job. I told the owner of ES&M I would be back following week after my boss checks with the bank for the serial numbers of the bill I received. But I will take the police advice instead and let it be. I will not be going back because I believe the bill I was handed back on Saturday is not the same one. Now I could be wrong. Which is why they should've made their report. And me checking with the bank would've been the easiest for both of us. The bill the owner returned to me Saturday afternoon is washed, no texture and has 2 pen markings that are the size of a grain of rice(can't even see the marks), nowhere near where it was marked on Friday. Mind you when I got there Saturday afternoon he handed me the fake bill, didn't ask for a real one like stated in his voicemail. All he said is sucks that it happened, we dont want to loose you as a customer and told me not to worry about bringing him $100. Customer service wise was 5/5 on Friday and even when I went on Saturday. But I would not pay Cash here at all!!

Outstanding service! The owner Gary is a great guy, very professional. He was also very flexible…read morewith his time. Definitely would recommend using his services.

Gary is awesome! He's super professional and way friendlier than the people at the DMV. I had some…read moretrouble with my registration, and although I had to go back to the DMV to clear the issues with my vehicle, Gary still took the extra time (past 5pm) to thoroughly explain the problem and even gave me resources on getting my registration cleared without an additional charge. I 100% recommend everyone to use this service as opposed to going into the DMV offices. 14/10 experience!