Andrea was so helpful! She had great customer service and helped me with registering my new…read morevehicle! As we all know the DMV is such a mess to navigate and it was so nice to have someone guide me through the process and do ALL THE PAPERWORK. I will be going back for all my DMV needs. Thanks Andrea!!

Taxed me 2 different prices and charged me extra when i was paying riiiiiiiip offfffffread more

I recommend the one on university Ave in Berkeley. They a little bit more thorough then Pinole.read more

Still Terrible - Nothing Has Changed Updating my review to…read moreconfirm that this place is still as bad as ever. The customer service is non-existent, the wait times are ridiculous, and the staff continues to be rude and unhelpful. You would think after multiple complaints across different platforms, AAA would step in and improve things, but nope--same terrible experience. The last time I was here, the manager was rude to customers right in front of me, and the employees seemed like they couldn't care less. Now, years later, it's clear that nothing has improved. I've since canceled my membership and added roadside assistance through my insurance provider (which has been a much better experience). If you're thinking about coming here, do yourself a favor and go somewhere else. Save your time, your patience, and your money. over

Refused (rudely) the discount coupon I had printed out from their website. The guy claimed the…read morebusiness' name isn't "Smogsters" even though it's clearly displayed in all caps over their garage. Took my business elsewhere.

It felt like the guy working here was going to fight me when I mentioned coupons. Politely thanked…read morehim and went on my day. The place two blocks away was 20 dollars cheaper, so I guess it was a blessing in disguise.

Always fast, professional and convenient. Just remember to print out the $30 coupon and you are…read moregood to go!

Went in yesterday morning. No wait. Guy helping us was friendly and quick. Also pointed out my…read moredaughter left the sunroof open (expecting huge downpour later). I had a coupon for $30 off. $89.75 regular price. $59.75 + 8.25 for certificate. Definitely would go back here.

For your insurance needs, I highly recommend this office. They are very helpful and continue to be…read morehelpful when reached out to. They give 5 star quality. From Martha to David to Mohammed, I really appreciate them. If you are thinking about any insurance needs, I'd definitely call them 1st.

I love coming here, Jonathan is always great help! This is my favorite statefarm to go to!read more

If you are trying to avoid all that long wait at the DMV this is the right place to do your DMV car…read moretransactions. They are new but they know what they are doing.

I was 50/50 on leaving this review until I went back to collect the "fake bill" they claimed I gave…read morethe day prior. I went here for the first time on Friday 5/29. The service was great, the younger man there helped me with multiple questions I had. I paid cash in full because they have a 6% fee for using cards. I paid $554, the bills where checked there and everything was fine, got my registration/sticker/paper work I needed and the receipt of what was done and paid for. NEXT day I woke up to missed calls/voicemail from the older man(owner) saying 1 of the $100 bills I gave was fake, and i needed to take a real bill so that he could return me the fake one and he wouldn't make a police report. When I heard that all I could think was "I literally just got paid at work, came straight here with that money.Did my boss just play me?" So I called him back and he told me he took the money to a ATM outside a bank and it returned the bill. And that no bank was open to take the bill inside and have it checked. It was almost 10am. When I said ok I can pass right now since im heading to work so the owner can check the bill (banks can trace all money businesses take out to know exactly what bills where handed to them). He let me know the bill wasnt with him anymore, gave it to his WIFE that does NOT work there, so she can check it. He said pass later after 3pm, thats when the bill would be in his hand again. Prior to going on Saturday, I stopped by the SP police department to let them know everything and if I had to make a police report. I played the video of what the man told me over the phone. This is what the police officer told me: When they checked the bills infront of you and gave a receipt they are responsible for that. Me going to the station first was the best thing I could've done, and to NOT give any more money. If they want to make a report let them. The cop even stated that it just sounded like they were trying to get a extra $100. He gave me the incident report # I made for my safety if they do file a police report against me. The main thing "the bill was handled by "many hands" after I paid them, how do I know it's the same bill I gave". I work where I have to check bills and money every day, if we receive any money, it passes the pen mark but not the machine or we do not feel comfortable taking we will ask for a different bill. If it marks dark brown/black we are required to keep the bill and destroy it if we are not filing a police report. Owner said they have video where you see him pen check the bills 2x/light check them and that im still parked outside while they did all of this. So why not come and ask me for a different bill? Or say anything? Or call the police right away? When I told him over the phone Saturday morning that I would be making a police report either way because if the bill is fake like he states then my job owes me, no surprise he completely changed his tone. He started saying it is only $100 that he wont go hungry over it and to just leave it as is.(recorder all this) That all he was doing is letting me know that someone gave me a fake bill and I paid them. I told him No, we need to figure out what happened because at the end of the day that means I was shorted $100 at my job. I told the owner of ES&M I would be back following week after my boss checks with the bank for the serial numbers of the bill I received. But I will take the police advice instead and let it be. I will not be going back because I believe the bill I was handed back on Saturday is not the same one. Now I could be wrong. Which is why they should've made their report. And me checking with the bank would've been the easiest for both of us. The bill the owner returned to me Saturday afternoon is washed, no texture and has 2 pen markings that are the size of a grain of rice(can't even see the marks), nowhere near where it was marked on Friday. Mind you when I got there Saturday afternoon he handed me the fake bill, didn't ask for a real one like stated in his voicemail. All he said is sucks that it happened, we dont want to loose you as a customer and told me not to worry about bringing him $100. Customer service wise was 5/5 on Friday and even when I went on Saturday. But I would not pay Cash here at all!!

Easy place to handle this little chore. No reservations but usually 0-20 minutes wait and 10…read moreminutes to smog your car. $59 and the owner is a funny guy. Basically get a call in and do some work on your phone and your car is done.

Went to update my address and found that I had to get a smog before DMV would make it official. So…read moreI'm back and this time... they upgraded the waiting room! It's bigger and now I'm sitting on a camping chair instead of on the edge of a hard ass in need of new upholstered fabric chair.. still gives kidnapping hiding spot vibes, but at least there's newspapers and a book someone left behind. The guy saw my car after a few minutes and as always, friendly service!

An absolute GEM of an auto repair shop! My car threw a red battery light on the dashboard before I…read moreleft for work. I called 4 shops and they all had 3-7 day waiting lists. I needed my car diagnosed and fixed today, Accutech came to the rescue. I was on the phone with Irma, she was a pleasure to speak with while sorting out what I needed done. She confirmed they could diagnose the car and fix it today if I brought it in within the next few hours. I brought the car in around 9am, they confirmed my suspicion on what needed to be done, they got the part delivered to them by 1030am, then started working on the car and I picked it up by 2pm. They go to lunch from 12:30-1:30 (I think) so I'm assuming the car was done prior to lunch and they just wrapped up after they got back from lunch. The price for the repair was super reasonable! Compared to other shop quotes, this was a no brainer. The shop has been family owned for the past 30 years. They've gained a new customer(s) out of my wife and I. Highly recommend going to get repairs done here!

I've been bringing my car here for a couple of years and Irma and the staff are great at what they…read moredo. This time I came for a oil change and tire rotation. I made my appointment by calling and Irma scheduled my appointment. I arrived and gave my keys and off I went. A few hours later I received a call that my car was ready. I was informed that my rear brakes are nearing replacement which I had a feeling since I noticed a sound when braking while backing up for a little while now. I trust Accutech with my vehicles and the attention to detail they provide.