After enduring 30 plus years with Allstate Insurance I switched over to Farmers…read more My new agent is very easy to work with, friendly, professional and he is saving me a significant amount of money on both my auto and home owners insurance. His name is Michael Pejza, I would definitely recommend him for your insurance needs.

Michael Pejza has been our agent at Farmers for a little over a year now, for two different cars…read moreand two different homes. He's fantastic at communicating quickly and clearly with us, explaining policy options well, and answering questions thoroughly. We recommend him highly!

Worst service costumer ever , especially the owner what a asshole please never go there to get…read moreinsurance you are going to regret, waste of time and money

Very honest and friendly. They didn't try to sell me more insurance than I need and found me a…read moregreat price! I highly recommend them.

Excellent prompt service , consistent well informed advice. Loyal customer for decades.read more

I love coming here, Jonathan is always great help! This is my favorite statefarm to go to!read more

Two claims in 5 years and have never spoken to anybody from the actual office. First call was on…read morescene of an accident, left a message and never heard back. Current open claim I have questions about can't reach them. I am beginning to believe they might not even have a staffed office, the number goes directly to the Allstate automated service. I have never once heard from them about these claims nor even to review our policies. As soon as this one is resolved I will search for an agent that is brave enough to put their actual office number on the internet and answer the phone.

They never, ever call you back. I called with an emergency 5 days ago and still have not had a…read morecall back. This is the 4th time my calls have gone unanswered. They also do no proactively review your policies at all. Johanna does answer emails and has been helpful. I am now shopping for a new agent. I do not recommend Richard under any circumstances. We have had Allstate for about 25 years but it is time to move on

Janet has been around in the business for a long time. She's very knowledgeable at what she does…read more She answers a lot of my questions (I'm always asking her questions related to insurance and taxes) and is devoted to her clientele. She is someone you can trust and I highly recommend Janet as your insurance agent. The office space is warm and inviting and it's conveniently located on Pinole Valley Rd a minute off of the freeway.

Janet has provided exceptional service to us for several years. She possesses outstanding…read moretechnical skills and passion which has allowed her to resolve rating issues and provide coverages on a variety of policies at reasonable rates. She is a great communicator and can be relied upon to follow through on our expected service.

My family has been coming here since the day I can't even remember. I got my first car insurance…read morewith veronica and to tell you.. such great service! Veronica is always there for me and is so sincere! :) Currently: Car got hit by someone and knocked the mirror off. I live in Los Angeles now, and I called the office. Not expecting anything because she was busy with another client, a good 10 min later I got a follow up call from her. Trust this agency, it's great!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away.

I had Farmers for years without any issues. Recently, I had questions about a current auto policy,…read morewas even considering adding another vehicle and a homeowners policy. I could not get a straight answer from Ryan or Jim. Excuses like "our system is slow/not working" ..."the insurance industry is going through a lot of changes right now." My calls and emails went unanswered. Then, after nearly a month of silence, I was (without my knowledge or consent) listed as the registered owner for 6 vehicles that don't belong to me and my account was charged $2000 to cover all of these vehicles. How were these changes made without my consent? I never agreed to any of this. Vile customer service.

Stay away from this agent. Horrible service and communication. Initial interaction was good years…read moreback. Then my commercial policy doubled and was not even made aware by Jim. When i called he gave me some reasons which were fine. I started to look for other carriers and was asked for a loss run report. I have sent Jim multiple emails to get me my report and nothing. HORRIBLE AGENT and because of him will NEVER USE FARMERS. And if you chose farmers stay away from this guy, utterly useless and horrendous customer service.

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly

Went to office, treated very well and helpful. Went over a few different options. Very…read moreaccommodating.

Nidia is the best. She is super nice, knowledgeable and professional. If you want to avoid DMV…read morelines at all costs like I do. Give her a call. You won't regret. Highly recommended!

Great Proffesional service and quick respond at affordable…read moreprices with good location and parking