For your insurance needs, I highly recommend this office. They are very helpful and continue to be…read morehelpful when reached out to. They give 5 star quality. From Martha to David to Mohammed, I really appreciate them. If you are thinking about any insurance needs, I'd definitely call them 1st.

I love coming here, Jonathan is always great help! This is my favorite statefarm to go to!read more

I have been a long time member of State Farm and I can't imagine using any other Agent. David and…read morehis team are consummate professionals. As companies move towards Artificial Intelligence (AI) it leaves more and more members like myself feeling disconnected or worse unsure. David and his team provided both a self service model and white glove concierge. Where I can place a claim online and know that my team will be notified and follow-up with me to ensure I have all my questions answered and walk me through next steps. I have no doubt that David has my best interest in mind which is why I trust him to manage my automobile, home, life and investment policies. They say that the best compliment is through referrals and I couldn't agree more. David represents several members of my family and circle of friends and I highly recommend him to anyone!!

My highest recommendation goes to David for superior service and integrity. I've been with them for…read moreyears with my home and auto insurance. He's helped select the correct policy for me. David and his staff are the BEST and most considerate agency.

These nice people are also a DMV Partner! Needed to do a…read moretitle transfer and register a used vehicle. Could not even schedule an appointment with DMV. Drove down to find a line half way around the building. Found Bossa Nova listed as a partner on the DMV website. They took care of me in 15 minutes (And fixed a title issue - signature on the wrong line). No DMV Hell, easy parking, fast friendly service and reasonable pricing. Highly recommend! Here is a list of their services per the DMV website: File for a planned non-operation. For vehicles with Manufacturer Statement of Origin (MSO) or out of state title. New Registration. Registered/Legal Owner Transfers. Registration. Reinstate Registration. Replace Plates. Replace Registration. Replace stickers/tags. Replace Title. Title transfers.

My experience working with Bossa Nova first time was great. Started off a little slow but I had a…read moreunusual situation in needing commercial property insurance (commercial and office). Luciana, Adrianna and team were able to combine both properties under one policy and for the price close to what I was paying for one policy with the previous broker I was using for the past 8 years. Definately give them a shot!

Andrea was so helpful! She had great customer service and helped me with registering my new…read morevehicle! As we all know the DMV is such a mess to navigate and it was so nice to have someone guide me through the process and do ALL THE PAPERWORK. I will be going back for all my DMV needs. Thanks Andrea!!

Taxed me 2 different prices and charged me extra when i was paying riiiiiiiip offfffffread more

Refused (rudely) the discount coupon I had printed out from their website. The guy claimed the…read morebusiness' name isn't "Smogsters" even though it's clearly displayed in all caps over their garage. Took my business elsewhere.

It felt like the guy working here was going to fight me when I mentioned coupons. Politely thanked…read morehim and went on my day. The place two blocks away was 20 dollars cheaper, so I guess it was a blessing in disguise.

I recommend the one on university Ave in Berkeley. They a little bit more thorough then Pinole.read more

Still Terrible - Nothing Has Changed Updating my review to…read moreconfirm that this place is still as bad as ever. The customer service is non-existent, the wait times are ridiculous, and the staff continues to be rude and unhelpful. You would think after multiple complaints across different platforms, AAA would step in and improve things, but nope--same terrible experience. The last time I was here, the manager was rude to customers right in front of me, and the employees seemed like they couldn't care less. Now, years later, it's clear that nothing has improved. I've since canceled my membership and added roadside assistance through my insurance provider (which has been a much better experience). If you're thinking about coming here, do yourself a favor and go somewhere else. Save your time, your patience, and your money. over

Jeff gave my mom the worst customer support. When she asked him clarifying questions and for more…read moreinformation, he lied to rather than answering her honestly, forcing her to terminate her insurance. She asked for a refund and for her account to be canceled. Once more, he said in a hurry that he would repay her and close her account. Sure enough, she got a bill notification in an email. She contacted once more to make sure her account was closed and to note that her refund had never been sent back. His assistant revealed that Jeff never cancelled her account and that no reimbursement was sent. Again, terrible customer service and very unprofessional employees.

Look no further than State Farm for your home and automotive insurance and also life insurance. It…read morewas a pleasure working with Account Specialist Amador. He walked us through all or information. Very knowledgeable and passionate about his work. From speaking to him on the phone to helping us with our paperwork was very easy. Like they say State Farm is on your side and so is Amador.

Professional and explained everything to you when questions were asked the office staff was very…read moreknowledgeable and pleasant and kind to work with.

No one's going to go to bat for you at G.F.Brown. I…read morerecently filed a claim with Safeco, our home insurance company for more than four years. This was due to a plumbing problem inside the wall behind the sink in our kitchen. The pipe in this part of the wall was literally the one piece of plumbing that we had not had replaced going all the way to the street a few years ago. It's difficult to get to; we did not know there was a weakness in it. We thought it was sound. The pipe finally broke a few weeks ago, and water was seeping up from under the kitchen floor. The contractors (recommended to us by Safeco) came over to do an inspection, and we were told that this was a pretty straightforward case. As the details were being relayed back to Safeco, the contractors told us that we would most likely see the water damage taken care of. I spoke to Melanie Saeyup, in the Seattle area office, who told me that although they would not cover the plumbing cost, they would cover the cost of replacing the kitchen floor and possibly even the bottom row of cabinets. I should have known this was too good to be true. A few days later, she called me and told me she that Safeco denied our claim. Because of some apparent clause in our contract, we are not covered for damages more than two weeks old. I explained to her that the damage did occur within two weeks, as there was a sudden flood of water from under the kitchen floor when the pipe broke. She then cited some photos that the assessor took, explaining that the water damage looked older than 2 weeks. There is no trust here, I really felt accused of gaming them, and I felt accused of neglecting the house. When I got off the phone with her, I called my broker at G.F. Brown insurance, who told me that I should wait for the official letter of denial and then he would negotiate with Safeco on our behalf. I stood down then, waiting to see what would happen. After he received the letter he told me that there was no way he could argue with them about the reason for denial. I still can't believe it. Both parties, GF Brown and Melanie Saeyup at Safeco, have really been disappointing. This kind of problem seems to be exactly the kind of thing that you're supposed to be insured against; the very reason you pay in to an insurance policy. If we would have just saved our money, and not insured ourselves, we would have probably had roughly the same amount of money set aside that it would take to fix the problem. I just want a new floor, because the humble linoleum floor tiles are completely ruined. I'm not asking for the world, here. I feel scammed. Just what have we been paying for the past 4 years?