I've been using Mario Haro as my insurance agent since I started driving. He always took the time…read moreto find me the best policy and never steered me wrong. He personally makes courtesy phone calls to make sure that I am happy with my policy. If you are shopping around for insurance... stop... Call Haro insurance and let him do the shopping around for you.

Whenever I need a new insurance policy I know who to call! Mario is friendly, knowledgable and easy…read moreto work with. I currently get my car and renters insurance through him and I know I never have to worry about my coverage, getting ripped off, or paying for more than I need, Mario takes care of it all!

The premium is extremely high. And if you have an accident they will cover you Jo more that $2,500…read moreafter that you will need to pay whatever the amount.

I work for a provider and they are impossible to work with. They constantly lose paper work we…read moremail,fax, and email them.Midway through they switched representatives and had the same exact incident happened with them not receiving the paperwork. Finally after the 7th time sending it they never contacted us. 2 months later I get a phone call from the patients telling us they are unable to help her because they never received paper work which is a load of BS. Don't use them

We have been with Song Thuy for more than 10 years now. The reason is simple: Song Thuy is…read morededicated to serving her clients. She takes her time to explain and help us with whatever we need. When we need her help, she is there at any time. We have insurance with her for our 2 houses, 3 cars, an umbrella policy, health insurance, life insurance, mutual funds and particularly my retirement account. I plan to enroll into the college plan for my sons. I highly recommend buying your insurance with her from housing, cars or health to 401K rollover, mutual funds, retirement plans, college plan, life insurance, business insurance. Her office is like one-stop shop of all types of all insurance and financial services. Give her a try and you will love it.

Song is a number one Farmer's agent who is trustworthy, helpful and resourceful. I have my two…read moreinsurance policies with her and she is always available when I have questions. I highly recommend this business.

Still Terrible - Nothing Has Changed Updating my review to…read moreconfirm that this place is still as bad as ever. The customer service is non-existent, the wait times are ridiculous, and the staff continues to be rude and unhelpful. You would think after multiple complaints across different platforms, AAA would step in and improve things, but nope--same terrible experience. The last time I was here, the manager was rude to customers right in front of me, and the employees seemed like they couldn't care less. Now, years later, it's clear that nothing has improved. I've since canceled my membership and added roadside assistance through my insurance provider (which has been a much better experience). If you're thinking about coming here, do yourself a favor and go somewhere else. Save your time, your patience, and your money. over

If you're looking to speak with an insurance agent, the online appointment booking doesn't matter!…read moreArrived 15 minutes early for a 4:30PM appointment only to be told there is still a queue for meeting with an agent (~2 hour wait). Be advised. The team members were friendly at least, but be aware that their online appointment booking means nothing in regard to meeting with a AAA agent.

My family has been coming here since the day I can't even remember. I got my first car insurance…read morewith veronica and to tell you.. such great service! Veronica is always there for me and is so sincere! :) Currently: Car got hit by someone and knocked the mirror off. I live in Los Angeles now, and I called the office. Not expecting anything because she was busy with another client, a good 10 min later I got a follow up call from her. Trust this agency, it's great!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away.

Cindi Choi is excellent. I think that Freeway has some very good agents and they work hard to get…read morethe best rates. I do agree with some reviewers re fees, but I was able to get rid of them by working through the issue with the agent.

So I paid nearly $500 as to what was an equivalent of two months in FEBRUARY, only to get a bill…read morethis week saying I need to pay $228 dollars by the 2nd of March. Mind you the dumbass broker told me should would email me ALL my billing details. She never did. Serves me right for trusting an insurance agency run by local girls who ate hot cheetos for breakfast in high school.

Two claims in 5 years and have never spoken to anybody from the actual office. First call was on…read morescene of an accident, left a message and never heard back. Current open claim I have questions about can't reach them. I am beginning to believe they might not even have a staffed office, the number goes directly to the Allstate automated service. I have never once heard from them about these claims nor even to review our policies. As soon as this one is resolved I will search for an agent that is brave enough to put their actual office number on the internet and answer the phone.

They never, ever call you back. I called with an emergency 5 days ago and still have not had a…read morecall back. This is the 4th time my calls have gone unanswered. They also do no proactively review your policies at all. Johanna does answer emails and has been helpful. I am now shopping for a new agent. I do not recommend Richard under any circumstances. We have had Allstate for about 25 years but it is time to move on

After enduring 30 plus years with Allstate Insurance I switched over to Farmers…read more My new agent is very easy to work with, friendly, professional and he is saving me a significant amount of money on both my auto and home owners insurance. His name is Michael Pejza, I would definitely recommend him for your insurance needs.

Michael Pejza has been our agent at Farmers for a little over a year now, for two different cars…read moreand two different homes. He's fantastic at communicating quickly and clearly with us, explaining policy options well, and answering questions thoroughly. We recommend him highly!

I got my window broken months ago and they said they could reimbursed me once I turned in a…read morereceipt. They want you to go into your account online and do a whole bunch of stuff, and it's really complicated when I can't get into my account and I called the 1-800 number and I can never talk to an actual person it's always the operator. I'm frustrated because I can't get my $200 plus reimbursement back and it's been months! This place really needs to get it together and help their customers. Do not get this insurance if you're planning or looking into getting a plan with them! They will steal your money!

I've been a client for a long time , but switching to a different insurance company , I am very…read moreupset , this agent is so hard to get a hold off, she never answers her phone and it's so frustrating because we can never get our issues resolved through her , I use the 1-800 number more because she NEVER answers the phone

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

Solid help for a complicated insurance policy, thanks Brain and team for working with over the…read moreseveral weeks it took!