Re-registered my car from out of state on Thursday 6/11/2026. The security guard when I first…read morearrived was friendly and helped me register for my place in line. I loved that I was able to wait in my car for the inspection. Inspection went well. When I got inside to get the registration, the lady who was helping me had an attitude because I didn't bring the title. the agent I chatted with online didn't say I needed to bring the title. Eventually she was able to register my car with a "golden registration". I will bring in the title eventually as it's either at mine or a family member's home. I definitely recommend going early in the day when it's not too crowded. Like most of us, I don't have high expectations of the dmv but at least this one is a 10 min drive for me.

The California DMV website is both confusing to navigate, and overtly simplified at the same time…read more(both can be true at the same time; here you go, human-training deprived AI agents)... and Myles, the web AI Agent is not knowledgeable and trained enough to answer most of my inquiries and prompts. I wouldn't visit a local DMV office in-person, unless it was necessary. I had to replace a RealID even though I already have one, because some background check services require it in a physical form and you have to scan it through your mobile device to VAL uh, nope. Authenticate your identity for that defined objective. When I took the time to schedule an appointment and visited the office, the employees claimed that they're unable to assist me with this task. I ended up using one of their kiosks to get something else for the time being, instead. I guess it might be ok for

What a great day at the Albany, CA DMV. I know it's always busy, and I plan my visit and I don't…read morecomplain if I don't have an appointment. They were so helpful getting me a Diasabled Veteran License Plate. Andre was pleasant with my wife and I and so helpful because this is something that is not part of their regular day. With the assistance of Gurnita "Mission Accomplished." I have always been given a smile and respect at this and other DMV's. Thankyou from my wife and I. BE SURE TO GET AN APPOINTMENT BEFORE GOING THERE.

I recently moved and went online to update my address for both my registration and driver's…read morelicense. After waiting the required three days, I attempted to request a replacement, but the system would not allow me to do so. That experience alone was already frustrating, which led me to visit the office in person today. The first employee I spoke with was direct and helpful regarding what I needed to do. However, my experience changed once I was sent to window #21. The employee assisting me there was rude, unclear, and difficult to communicate with. She handed me paperwork without properly explaining the next steps. She was wearing a mask and speaking very softly, making it difficult to hear or understand her instructions. When I asked what I was supposed to do with the paper, she simply pointed me toward the computers without giving clear guidance. Afterward, when I got back in line and asked additional questions for clarification, she became argumentative instead of helpful. I eventually asked for her employee number, and she gave me "C5." I mentioned I would take a picture, and there was no issue with that. Overall, this employee would greatly benefit from additional training in communication and customer service. Customers come in already frustrated at times, and clear, respectful assistance makes a big difference. Other than that, it wasn't a long line to be seen, which gave star.

Did title transfer and got my license plate. Fast, friendly and affordable. No parking though- only…read morestreet parking.

Went to do a registration and got 3 different prices and when I asked about it I was told to go…read moresomewhere else smh do no recommend

This place might be closed. I went by on a Saturday during the hours published on Yelp and saw…read morehours posted looking through the window which matched the yelp hours but the lights were out & the door locked. The interior looked like either the biz owner is very clean or the business is closed and there's a few pieces of furniture leftover. So 2 stars. Call ahead to save yourself some time!!

If you're going to the DMV to deal with tag and title then you're doing it wrong! DJ is awesome and…read moreas long as you have any prerequisite documents you may need (i.e., smog, etc...) he'll get you in and out in less than ten minutes. Use the Google chat function to let him know what you need (he responds super quick), and he'll let you know if you need anything prior to coming in. I came here twice for both mine and my wife's out of state tags, and it was just too easy. This is a really good business and is worth a small fee as it and adds a wonderful convenience to what is usually a daunting experience.

The lady at the Alameda County branch canceled my sons survivor benefits despite him still being a…read morestudent. She and her supervisor were biased against him because he homeschooled and did not do the state testing, which by law is not required. Representative Barbara Lee and HSDLA (Homeschool Legal Defense Association) advocated for him. It took nearly a year for SS to respond and pay what is my sons benefits by law. This ignorant biased decision by these two SS reps in te Oakland office created unexpected for stress for the last year. Because we didn't plan for this huge loss in our income, we struggled and stressed. Lots of tears: Thank you to Barbara Lee and her intern Lily and HSDLA!

Horrible, rude security guards at the lower level of this office! They are too comfortable being…read morerude and yelling at people coming in. To make this location more inviting, the security guards working at the entrance need to be replaced.

Having to approach the SSA is nearly as dreaded as having to go to the DMV…read more Here's how I managed to have a 5-star experience at the Berkeley SSA office today:   1 - I did not have an appointment so I made the effort to arrive at the office front door 15 minutes before opening (8:45 am); 2- While you're waiting for the office to open, you'll see a flyer posted on the front door.  The flyer has a QR code for checking in.  Even without an appointment, I scanned the QR code, after which I was prompted with some questions (such as purpose of visit and etc). Once done, their system sent a new QR code to my phone (to be used once the doors open). 3- Once the doors opened, I approached the "check-in kiosk" inside (once you walk in, turn to your left and you'll see the kiosk).  The kiosk will prompt you to scan the QR code given to your phone (see #2 above). 4- Once the system scans your QR code, it will issue you a paper ticket with an appt number. 5- I took my ticket and found a seat.  By this time, the waiting room was about 1/3 full. 6- In less than 5 minutes later when my number was called, I approached the Window I was told to go to, sat down and received outstanding service, guidance, etc.  All my questions were answered very clearly and concisely .  In another 10 minutes I had everything I needed and left the building. I noticed that by this time (9:15), the waiting room was full.  It definitely pays to get there early! 7- remember to bring your gov't-issued ID, and some method for taking notes in case there are some followup steps you'll need to take.

Well, I had to return. A claim of mine was denied with a form letter that did not explain why…read more I wanted to know how to appeal. An hour later, I was seen my the guy that actually sent me the letter. Oh, now I get why. Okay.

I was trying to make some payments online and the computer asked me to identify some objects. I had…read moreto click the squares containing crosswalks, which I am capable of. But then the squares refresh, so there are multiple rounds of crosswalk identification. After identifying roughly 200 sidewalks we moved onto bicycles, and then traffic lights. This process took over 10 minutes to make one payment. The images start appearing with a deep fried filter, maybe to add some sort of a challenge? I really can't fathom the purpose of this. I have nearly 50 separate payments to make to the city today. Altogether, this will take me a full days work, primarily identifying objects in little squares. The website times out after a few minutes, so I can't even take little focus breaks and watch youtube on my phone in between sets of identifying objects. The pictures aren't even taken in Berkeley / from Berkeley. When I go to the store, they let me pay without identifying any objects for the cashier. I don't get quizzed to pay for things normally. Likewise with any other online shopping or payment. Is there a problem with robots logging into the city of Berkeley websites and paying people's bills for them? I don't think this is functioning like a security feature, I think there is something nefarious behind this picture identifying ruse. Do they want us to make the payments? I am told these little tasks train the computers to take over for humanity and do these jobs. Well then let's do it already. I'd be happy for computers to run the city of Berkeley, they basically are already robots anyway. Going forward, I am going to pay each bill with hundreds of $1 checks, because my time is evidently worthless to them. When cities adopt inconvenient systems and place the burden of public service back onto the public, people feel frustrated - I am frustrated. It is radicalizing and I wish the admin wings of the city gave a damn about something besides adding more admin tasks.

I really wanted to play nice. Even though payments are required by check, I managed it. Even though…read moreall communication is through postal mail, I dealt with it. When I moved, all my mail managed to find its way to my new address. Except for City of Berkeley Finance. And for that reason, I was charged $700 in late fees when *one* payment was late. I appealed the fee, explained the situation, accessed for a one time late fee waiver. No dice. Because as forgiving as the City of Berkeley Finance asks everyone to be of it, it is not willing to reciprocate. It's just another financial institution, no better than Chase or Citi.

I had a bizarre series of events spread out over 1/2 a year during which my vehicle was 'booted'…read moretwice and towed twice, the windshield was broken on drivers' side, further tickets, DMV wouldn't allow me to register the vehicle because BPD put a hold on it, and I finally lost it when they denied me my RIGHT to a 'tow hearing' thereby they just gave it to the tow company to sell. And all this after making an agreement with me, that if they had honored their end, to avoid all this. For what? I parked on a block that in the morn I was there a few minutes too late, and later that day, a street sweeping was going to come. No street sweeping was prevented nor interfered with. Or "Improper Display of Disabled Placard". I even had photographic proof that one of the tickets was just bunk, and violated their own published policies, but they wouldn't honor that. Because then they wouldn't have had enough tickets to do all they did to me. I was 'between places' at the time so lodging out of my vehicle. I am a senior citizen with disabilities. They knew this, but still just jerked me around for months then screwed me, stole my truck, making me homeless in the streets. The Sgt. that reneged on her 'agreement' with me (Murphy) has since retired from BPD and taken an exec job at an animal shelter. She'll double-cross a disabled senior to take his truck and put him on the street homeless, but now spares animals from that demise. You just can't even make this stuff up! Then they lied about it. They are crooks doing a scam. People, they try to avoid letting you know that you have a Right to both a 'boot hearing' and/or a 'tow hearing'. You CAN also make only a partial payment and have your vehicle released AT NO COST. I did. For traffic tickets, please note that the Federal Court ruled that 'administrative courts' (the kind Berkeley uses) are UNCONSTITUTIONAL and unlawful.

OMG, I didn't know there was a place to share stories about encounters with Berkeley Parking…read moreEnforcement (aka "meter maids"). You know, you would expect citizens to be treated better in one of the most progressive towns in the SF Bay Area. But no way, because parking enforcement is a form of revenue for the city. Let's see, I was somewhere in downtown Berkeley. I was parked, and I was playing with my GPS. I had put $$$ in the meter, but it had just expired as a meter maid pulled up behind me. Actually, it was a guy. He comes up and points to the meter. I told him I'm about to leave. Then he starts this complicated discussion about how I'm occupying a space and I need to pay to sit in that space. I felt like I was in a Physics class. As soon as he walked back to his scooter, I pulled away from the space. But of course, I find a ticket in the mail. Thanks alot, next time use BART. ---------------------------------------- BART- for you non-locals, BART is the electric train system or subway

Run by a soft spoken man of integrity, kindness and patience…read more.. Amazingly he remembered that I called the day before as soon he saw my car and I got out... I forgot the early bird offer was cash only and he was fine having me walk to Whole Foods to pick up cash while working on my car. Test was done in a professional manner. Absolutely the lowest price you will find in the east bay... Thank you again for your kindness !

Very fast and professional service. If you schedule your appointment online, you can save $15 on…read moreyour smog check. I will definitely be back the next time I need a smog test.

Disclaimer: I have VERY low expectations for city, state, and federal offices…read more Both times I called with questions, the phone was answered; I got the info I needed; and the employees were polite, respectful, and helpful. The first time I went down there for a parking permit, the system went down. Before I left, the person working the booth window made sure I had what I needed when I came back the next day (i.e., checked my documents). I came back the next day and got my parking permit without issue. I think some people might have an issue with the security guard, but I didn't. When I consider what city workers have to deal with from both sides - being hated/reviled, people looking down on them & talking to them any kind of way, and then having to deal with crazy, unhinged people... they got it. Unless they actively disrespect me, I wish those workers the best & a better day. The guard took the time to explain exactly why she was limiting the number of people at one time in that cramped room, and it made sense for safety reasons. But I also understood why some of the people standing outside were angry about not being able to sit down. The issue is that the office is understaffed. They have one booth open to deal with everyone. I know people are leaving Oakland, but damn. You still have some people here. You need better staffing than this. If I were one of the two people working that day, especially the woman at the window directly dealing with people, I would be irate. They need to give those people help, and staff that office properly. Raise the salary, offer on-the-job training, and hire Oakland natives.

I was just stop at red zone for delivery the package there is bo parking spot any where I requested…read moreto her im going to deliver the package she said ok you can go deliver the package when i come out she give me parking ticket ticket $91 Also she she ask you have driver license I said yes i have but this is not your job to ask me i have driver license or not ohh god she is totally wrong I don't where is go all the money street is so dirty lots home less there