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Panet Lighting Centre

5.0 (2 reviews)

Services - Panet Lighting Centre

Electric installation or replacement

Electric repair

Light fixture installation

1 More Service

Light fixture repair

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Ultra Lighting - The Avenue collection: Strands of jewelry grade chain draping over the  minimalistic frame. Available at Ultra Lighting

Ultra Lighting

(26 reviews)

Entertainment District, Downtown Core

Summary: ordered a light, paid a deposit, waited 2 months, no news, found out Ultra NEVER ordered…read moreit for me! I read all the negative reviews but was attracted by the online price of a mini-chandelier that was not available anywhere else in T'O. Don, the salesperson at the Mississauga store, took my order and told me that it would take several weeks to order. He would email me when the fixture arrived. Estimated date of arrival: Nov. 24. I asked to pick up the fixture at the Spadina store. Don wrote it on my receipt. In mid-Dec., I called the Spadina store to confirm that the chandelier had arrived. I had not received any email beforehand. The clerk had no record of the order. He could not find it on the computer. I called Don at the Mississauga store. He took down my info and said he would look into it. More than 6 hrs went by and still no answer from Don or anyone else at Ultra Lighting. I needed the fixture - my electrician was waiting. I called again. Don said that he had called the supplier and that the supplier had no record of the order!! WTF. I asked for a refund. He said I could go to the Mississauga store to process the refund. I asked him to simply do it himself and gave him my credit card number. He agreed and said he would send me either a text or an email when the refund was processed. 3 days have gone by. The refund has been posted to my credit card account. No email from Don. Why do people say they will do something and then, fail to do it? I'm just glad I used a credit card for the deposit. Otherwise, it might have been difficult to get my money back.

Ha after reading a few reviews here I could not agree more. Once they get your money it's like…read moreJekyll and Hyde. We purchased a number of track heads and LED bulbs and they were super friendly and helpful. When we discovered two of them were defective and returned them to exchange for two replacements, it was a different story. Very condescending and snarly. He actually gave me back one of the ones I had returned and I had to do a repair on it myself, when I got home. It really is a stupid way to be. This was the first of many lighting replacements we need to undertake in our home and he has lost any of our future business.

Panet Lighting Centre - lighting - Updated May 2026

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