3.5, but not enough to sway me to a 4. So it's been over a year since I last tried this Panera Bread location. The commercials on TV make it look amazing and I had to see whether the quality had been upgraded. It was dinner time and I used the drive-thru so can't comment on ambiance in the dining room. Their drive-thru, however, brings you straight to the Stevens Garbage Disposal area, so it would be great to change that eyesore. It's a little confusing to find the drive-thru lane, which I recall from last time. Nevertheless, I checked out their menu and noted that they had several specials going on - some only for breakfast before 10:30am. Anyway, I ordered the Asiago Chicken Bagel Sandwich for myself and ordered the Fuji Apple Salad for my mom. The person at the drive-through window was pleasant and I was soon on my way. I liked that they made a point of including napkins- a thing that a lot of restaurants don't bother with these days. Upon arriving home, I couldn't help but compare my sandwich to the one advertised on the drive-thru marquee and it wasn't even close to the professional pic (perhaps AI enhanced?). Anyway, I posted them both below so you can decide. I will say that it was dripping with dressing but faulted myself for not asking for dressing on the side. Anyway, my sandwich was pretty good,-not as hard bread-wise than you might expect from a bagel. Was actually soft and fluffy. The tomatoes weren't the best - there were two very small slices. Nice to have arugula though too slathered with the salad dressing and not evenly distributed throughout the sandwich. The sandwich wasn't totally filled with chicken but was enough for a dinner portion (for me). My mom's Fuji Apple Salad with Chicken looked good and fresh, although it went into the fridge for another day. I will note that I didn't order any of the "Mix and Match" or other specials because it was for dinner. They do look intriguing and I would consider trying them out. I will say, however, that I believe the "half portions" might be unsatisfying, but maybe okay for lunch with a half sandwich. Based on my experience, I think the "2" rating overall on Yelp is a bit harsh. The food is at least fresh here and I would recommend checking it out! I have posted pictures below... Far better than any of the greasy options in the nearby food court mall! read more

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Fast. Fresh. Good customer service and good food will visit again! Very pleasant dining room.

Tried to give this place one more shot. Ended up throwing away the sandwich. Disgusting! read more

Panera Bread - Yuck! - Sandwiches Near Me - Toledo, Ohio

We decided to stop at Panera in Toledo for lunch. Service was quick and food came out in a timely manner. The food was delicious and it hit the spot for something lite and healthy. The place itself was ok. There isn't a lot of parking and there just wasn't a lot of seating selection as when we have visited other Panera Bread restaurants. read more

Sloppily made sandwich. I paid for mozzarella and it was a tiny sliver that barely covered 1/4 of the sandwich. On top of that the onion (pictured) was a huge piece of onion skin, so they didn't even bother to cut it properly and didn't noticed when they slapped a whole onion skin on my sandwich instead of the thin sliced onions like it normally is. I know I'm paying for an overpriced sandwich but they could've at least tried to make it proportionate or noticed the whole sheet of onion they where adding to it read more

Panera Bread - Sandwiches Near Me - Toledo, Ohio

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Worst Panera ever!!! Ihave eaten at many Panera bread locations. This one by Franklin park mall in Toledo is the worst location I have ever stopped at. The soup was served cold and tasted like fish soup when I told the clerk she seemed annoyed and put it in a microwave for a minute and told me it's hot now. Then the restrooms were absolutely filthy. Avoid the Panera at the Franklin park mall!!! read more

Good service. These people work hard to get your order correct. Clean and respectful their bakery food is good . Thank you people at Panera . read more

I ordered today a green goodness sandwich and large broccoli soup to go. After we got home, The sandwich was good but the gave me a very small soup cup half full even!!! read more

Hmmmm - so the last 3 times I have been in here there have been issues. Beginning of summerish I went through the drive thru and they couldn't process gift cards for some reason. A month ago stopped in on a Sunday afternoon and sat in the corner and tried to order on the app. 3 diff items were unavailable due to lacking the ingredients to make them so I left. Tonight wow! I stepped up to the nice cashier. I said, what are you out of tonight... he looks surprised. Then proceeded to order. French onion soup ( he said out of croutons) no biggie we do not need croutons. Ordered ham baguette (he said we are out of country mustard) ok what other mustard do you have( spicy he said) ok I will have that. Ordered a lemon cookie and cc cookie. Had a bday freebie. It did not come off so manager gave us a couple bagels . In the meantime my lemon cookie I purchase disappeared out of the cabinet. when we got our food, they told us there was no baguettes for the soup so they gave us chips. Again, no biggie. But you remember when I said that he said there were no croutons. There were croutons on the soup and they were not out of country mustard. They were out of spicy mustard. Such a nice young man at the register but don't believe him when he tells you they're out of something because they're out of something else not the thing he tells you that they're out of. my guess is he was new I don't know. Manager was also nice. Spent almost $40 that was with 2 half off cookies. I could've gone to somewhere nice and sit down style. For 40 bucks at a place like Panera I expect a whole better experience.Also looking around the restaurant. The carpet was very dirty food everywhere. It was a quarter till eight but I suspect that it wasn't cleaned most of the day. read more

I can't even give them 1 star it was so bad. I had either someone's necklace or bracelet charms in my salad dressing! I tried calling about 12 times throughout the day to tell them and no one ever answers! We got our food to go so didn't notice it until I was eating. We went inside to get our food to go and the place was filthy then what was in my salad dressing! I will never go there again! read more

Panera Bread - Charms found in salad dressing - Sandwiches Near Me - Toledo, Ohio

Horrible service!!!!!! Slow and are always out of different items. Staff is rude and not the least bit helpful.

I am appalled by the awful service of this place. I love Panera and their food but I will not stand for being yelled at to get my food. The service here is awful. No one is pleasant and all they do is yell at you in an awful tone. As a panera fan i am disappointed and will not being coming back to this location because i will not be treated like this read more

Food has extra protein- a beetle! A friend told me she had a bad experience here so i suppose that makes 2. read more

Panera Bread - Beetle - Sandwiches Near Me - Toledo, Ohio

Clean location, drink machines are well maintained and kept filled. Very friendly staff, they interact kindly with my young son. Great location to sit, chat, and relax. read more

A few weeks ago, we ordered delivery during a busy day at work. 25-35 minutes for delivery. 2.5 hours later, we tried calling and could not get ahold of anyone. Finally, 30 minutes later, we got ahold of the manager and shortly after the order changed to "out for delivery." The person we spoke with never offered any refund or money off. 40 minutes later, the order finally arrives. Our location is about 11 mins from the store. Today, I decide to give them another chance. Again it is 25-35 mins for delivery. I was called by a team member about 20 minutes after my order was supposed to be delivered stating it was currently on its way, I was not being charged, but it would still be 20-25 mins. No problem. I thanked them for keeping me updated. An hour and a half later, I still haven't received my order. I tried calling the store to see if it is actually coming but no one answers. I've currently been on hold with the 855- Panera number and have yet to speak to someone. Just to try and find out if my order is actually coming or not. Long story short, you can try to order. 50% chance you'll actually get your food within 3-5 hours. read more

Expensive but good all sandwiches are stuffed with the cream cheese of choice and meats

Food was very cold and took forever to get it. Had to send it back to be warmed up or whatever they do with it

Food and service were good. Speedy even. The place was filthy however. Hard to find a clean table. Under tables had considerable trash and food. No one was cleaning. Made me wonder what their health department score was.... read more

I've always been a sucker for the bakery goods and tasteful soups of Panera. While on a drive I decided to stop by this Panera on my way back from class to get a quick bite to eat. After ordering a sandwich and soup from the online kiosk I waited a table for my order. Waited for about 10 minutes and my food was done. Very quick service for a busy place around noon. Food was well made as per usual but the dining environment was not. There were plenty of tables with food crumbs on them and paper trash scattered across the ground. Overall good service and food. read more

Food was very good as usual. But the service was not. The person who took our order was not friendly and seemed irritated. We really wanted soup but it wasn't ready even though it was after 10 am. Ended up getting the steak and cheese sandwich. It was delicious. Unfortunately the poor attitude of the cashier left me with a bad taste. read more

Order a latte for dinning in. It came in a paper to go cup instead of in a mug. The person who brought it out did not care. The latte taste like hot milk instead of a coffee. Waste of money. Bagel was good. read more

My first time dining in yesterday: I wasn't impressed. The dining area was dirty, people's trash was on the floor, benches had crumbs all in the creases, and I never saw anyone cleaning. I was surprised we had to put our dirty dishes on top of the trash bin. Only because we are in a pandemic, and I would think that's not very sanitary. We weren't greeted, nothing was said by the cashier unless we asked questions. She did direct us to where we pick up our order. People were coming in from the rain and cold and just sitting in the dining area, not eating or waiting on any food orders. One young guy came in and sprawled out in one of the booths. None of them had food or even waiting on take out. The food isn't bad. Their bread is good. Their soup is really salty, and doesn't taste homemade or fresh. We got the broccoli and cheddar. It's an updated McDonald's to me. read more

This location has been going down the tubes since they remodeled last Fall. Went in at 11am today and ordered a coffee and paid for it. Went to the coffee table and NO Light Blend, NO Dark Blend, NO Hazelnut, just Hot water and Decaf. Told clerk there is no coffee, she said, I will tell someone. People sitting around watching for fresh coffee to come out and 15 minutes later still no coffee. I saw 2 employees filling Ice-tea container in back, and said, this is a coffee house and it would be nice if we could get some G@d#&D*+%M coffee to drink in here. All they said was, someone is making it. Guess I will just go in to sit and talk and use restroom for the next month, screw spending any money, and see if they try to arrest me. I believe I read that Krispy Creme bought out Panera a year ago, and it is crashing. read more

It took us 50 minutes to get our food. My mom got the turkey Avocado BLT. And a side of Mac and cheese, I got the new chipotle chicken and bacon flatbread with a Mac and cheese side. 50 minutes! I went to use the bathroom about in the middle of waiting I went to the bathroom, it was absolutely disgusting, one stall had a stained bowl and the other was over flowing with used tissue. My mom went in at the end our meal and took the attached pictures, she ran into a lady who was coming out who said there was no soap in the dispenser either. When we did get our food, our Mac and cheese was cold, my moms bacon was not even warmed up, and my flatbread came without the chipotle sauce and definitely not warm either. It really seemed like everyone back there was just standing around, maybe one person actually preparing food. The people who ordered a head of us waited 30 minutes for their food too. Extremely disappointing on so many levels. I really expected more. read more

Panera Bread - Unusable toilet - Sandwiches Near Me - Toledo, Ohio

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One of the employees leaves her sick, unsupervised children in the dining room to annoy and cough all over other customers. Unsanitary and unprofessional. Used to come here often but we'll go somewhere else. read more

I live 20 minutes away and I realized when I got home they forgot my sandwich. This was really upsetting to me bc I was craving it and they took forever so I was pretty sure that they didn't forget anything. I got a salad too and they took the fresh apples out of the the Fuji apple salad which was very upsetting. read more

9 am on a Sat morning; I asked about the holiday bread. The woman in the drive thru said she didn't know what I was talking about. So no they didn't have it. I asked if they would have it this year, she said I don't know and never offered to even find out for me. Ok I'll take a cinn raisin loaf instead. Oh we don't have that. Panera bread... no bread? They never have souffles, they no longer offer chocolate lattes, the pastry rings no longer have apples in them, the hours have changed because of covid.... which is understandable. I just feel like the company in general has gone down.... too main stream. Poor experience too many times. I will no longer visit Panera Bread. Used to be a go to every morning before work for me. read more

I love Panera bread and the fact they promote clean eating. Its not always lowest in calories, but its fresh and wholesome which I can appreciate. When I travel I tend to frequent Panera. I love their rapid pick up option. It is so convenient. You order and pay in advance and simply pick up your food from the rapid pick up area. The only reason that they didnt score four stars is because they have gotten my order wrong 3 times. Once they gave me egg whites instead of turkey sausage eggwhite, then eggs instead of eggwhite, then once they omitted my tomatoes. A little more attention to detail could rectify this. read more

Great Lunch and I got $2.00 with my Panera Bread card!

Bread is good, not always fresh though. Had a couple of stale purchases. Went there for breakfast, over priced and not really that good. Last time I went I would have rather had a McMuffin from McDonalds! Personally think it's over priced and overhyped. read more

Comfortable environment. They have free wi-fi, so you get plenty of squatters there, but it's still a nice place. Prices aren't bad, but you'll pay more than you would at McDonalds. It all depends what kind of food and atmosphere you want. read more

We were here at 230 on a Saturday. Not too busy, yet the charmer (Kiersen) behind the register seemed extremely put off by helping. No smiles, no real greeting. The chili was good, sandwich not so much. The floor of the place was really dirty. What's happening to customer service? read more

I thought I might give this place a try as it was close to the theater I was heading to at Franklin Park. I got the mediterraean half sandwich with Garden Vegetable and pesto soup. The sandwich was not exactly what I would've expected in a bad way. The bread was some kind of desertish tasting loaf bread. Really odd. The soup I could not even get halfway through. It had a watery consistency, and the flavor was just boring and flat in every way. Service was fast though. read more

Like all Paneras, they have great soups, salads, and sandwiches. Nice decor, good food. Very very busy during typical peak hours. Sometimes service suffers during peak hours. Keep an eye out for seasonal specials. If you use the drive thru, double check your order before you leave. I have used it four times in the past few weeks, and my order was wrong (oftentimes incomplete) 3 out of 4 times. Service issues are the reason for 2 not 4 stars. read more

I love the drive thru and how fast they get your food ready for you. Granted it's just soup, salad, and sandwiches, but customer service is impeccable here. They would also add the right amount of milk to your coffee for you if you ask them! This is somewhere I would go after work if I'm too tired to cook for the night, but I wouldn't purposely drive to Panera for a meal because it's nothing special really. read more

Generally Panera is good, but this site is the bottom of the barrel. Tonight I waited 25 minutes in tge drive thru. You are trapped once you get in line. No chance to bale and get out of line. I also agree, check your order because you might also get to your hotel room and will need to eat your soup and salad with your fingers. Never Again! read more

While I love Panera food, I do not recommend this store. I could not find parking and when I entered the wait was over 15 minutes. I finally had to leave so that I could actually eat my food on my lunch hour. read more

This Panera needs to figure out a way to reverse customers cleaning out their supply of items. There are many times that me and my friends arrive early in the morning and their showcase is almost cleaned out of everything by glutinous customers who act like their feeding armies. Then, there is a crappy selection of things. Many times there are only one or two flavors of bagels left behind in the showcase. They need to make people pre order their huge glutinous orders. read more

Got a grilled cheese burnt and extremely. Greasy they must have changed the recipe to shredded cheese instead of sliced but it was not good

A couple weeks go when I visited I returned to work and found there wasn't any dressing for my greek salad. I called and asked if they changed their policy and I need to request dressing, mgr. kinda chuckled and said no they should have added it. No apology, no stop back and we will make it right . Today I order a greek with extra pepperoncini - they don't have them anymore. who does a greek salad without them? I return to work and no baguette, or any side for that matter. This location definitely needs some retraining top to bottom. Double check your orders folks, just because you go to a quality fast food restaurant doesn't mean they are quality. read more