I would give this location maybe 3.5 stars, but because in my observance, they seem to mess up orders often. I had to wait a bit for my order, as they had to fix the person's in front of me. I ordered a Toasted Garden Caprese sandwich, but when I went to open my order, I had some kind of chicken sandwich. So I had to return that and wait again. The workers didn't seem to take any acknowledgement or at least say sorry, but made me feel like I was inconveniencing them to make another sandwich instead. Once I was able to eat though, I will say my sandwich was tasty, but didn't have much in it. The restaurant was very nice & clean though and I saw a lady cleaning down all the tables that were open. So the appearance of this Panera Bread is great, but service is lacking. read more

Panera Bread - Sandwiches Near Me - Spartanburg, South Carolina

Shirlene went ABOVE and beyond for me! There was an issue with my order from the drive through, where I was already at work when I figured it out. Once I called, she was quick to answer and fix the situation. read more

Food is always delicious and the chai tea is perfect!! Customer service is exceptional!!

We visit this location occasionally and usually do not feel welcomed but on 12/26 a smiling and helpful woman improved our usual experience. The chili was warm and spicy (yum) but no sour cream available (aww). The BLT was tasty but lacking on "between the bread" quantity. Dishes were piling in the return station although, the restaurant wasn't very busy at 1:30. At least this time there weren't patrons/others sleeping in the booths. I do occasionally see people pop in with their thermos and fill up with beverages as the beverage station faces outward/towards the front door Overall , this was a better visit than my recent past visits and I do like their menu and salads, breads. However, portions are getting smaller again. read more

Average Panera Bread. It's in a busy location traffic wise. Be open to turning early or late & then make a secondary turn into the parking lot. The backside entrance is thru Bruster's. The place is generally clean whenever we visit. read more

I sat in the drive thru line for an entire HOUR!!! The service is terrible and by the time I got my food, it was COLD!!! Skip this restaurant if at all possible! read more

The food is good but the service is awful. Always rude. And when you order a drink, no matter what size, the small, medium, or large could be any size. I have asked for the same order for my lunch always but the drink is always in a different size. I dislike the inconsistency and I dislike going there because I have never once felt welcome. read more

I enjoy the chicken wild rice soup with the 1/2 strawberry salad as a pick 2. The salad is my favorite summer salad anywhere.

This Panera has really gone down hill!! It's super overpriced and are always out of everything. My pepperoni mozzarella melt had no sauce, my kids and wife's grilled cheese were on burnt hamburger buns, they had no cookies and no extra baguette bread. And after all that the meal was $58!! The lady at the drive thru was nice, but the product they are selling isn't even what I paid for! read more

Panera Bread - A grilled cheese sandwich from Panera on burnt hamburger bun!! - Sandwiches Near Me - Spartanburg, South Carolina

If I could give less than one star, I would. This is the stupidest, dumbest group of people I have ever experienced. I like the food, and am a good customer of the other stores, but this one.... It's a whole different situation. I purchased dinner there tonight. $45. It took three people to take my order. When I gave them 4 Panera gift cards to pay, they informed me my cards were expired. They told me that they just didn't care. It was my problem. If it doesn't scan, we don't care. The cards were less than 30 days old. They have a new promotion now, but my $40 in cards were now worthless. Don't go to this East Main store. Rude, rude, rude. read more

I just noticed the negative reviews for this Panera. We were reluctant but stopped today for lunch. The service was excellent, the food was excellent, and the store was clean. About all you can ask for in a chain. read more

Once you walk in you're greeted with the smell of fresh food and a friendly staff. Tables and seating areas have different types for you to choose from such as couch seating, classic table and chairs, booths, low up-down seats, etc. The cleanliness of the restaurant is excellent and the staff are always helpful. I love almost everything on the menu because it is made fresh and warm if it is hot. Personally I love the wide variety of drinks but I always get a smoothie!! This healthy but sweet place will sure want you taste buds want more! This is at most, my favorite Panera to go to. I recommend this place and will be coming back very soon! read more

Both locations in Spartanburg are horrible, but this one is extra. On the regular, my order is correct about 10% of the time. Items have been ordered and not given at drive-thru. The staff probably needs a pay increase. read more

Panera Bread - Waiting again for the correct order - Sandwiches Near Me - Spartanburg, South Carolina

This is the third time we picked up multiple orders at Panera and was told they are out of bread! When I asked why they always seem to be out of bread around dinner time I was told they try to estimate how many customers they are going to have a run out. I can partially understand but 3 times! Also, I ordered and paid $12 to get the wrong salad dressing and only half the small container for a large salad. What is going on with this place?! read more

This place is awesome. Great customer service, clean restrooms, friendly staff. I eat lunch here at least twice a week. My one and only complaint is they are always out of my favorite bagel (Cinnamon Crunch). I don't understand why they cant just make extra everyday? I literally get upset when I walk in and see that they are SOLD OUT. read more

The food is good but I think some of their pastries are way overpriced. A kitchen sink cookie is 5 dollars which is crazy to me! Never a long wait in the drive through. read more

My soup came out cold and when I went to the front to ask for it remade or reheated, I was told "there's a microwave in that cabinet you can use" weird customer service read more

I like the food, i think its expensive for what you get but it is tasty. Fernando in the drive thru is a sweety, Mr Lee the manager in the day is great. My issues are the wait times, couple of homeless types in the dinning room. One weird guy on a radio shouting and staring, another a woman who drinks water and eats McDonalds and talks lady on her phone and its lunch and you can find a table and these random homeless crazies are there not paying and you have to go eat in your car. last issue is that you can stand at the counter for 5 mins or longer and no one takes your order an when they do come they seem upset that you need to order. The staff needs to be weeded out and the homeless need to go read more

Food is good when consistent and correct. Last time I ignored the fact they didn't include any of the side items for the three orders I placed. This time I ordered and paid for a salad with extra chicken and got a salad with no chicken. Shame on me for not checking before arriving home. Shame on them for indicating my order was being checked for quality before saying it was ready. read more

The atmosphere is great here! All employees are super kind and helpful, they play good music, the bathrooms and dining are clean and perfect for studying. My order is always correct and I love the lemonade with Mediterranean Sandwich. Plus all the deals from my panera on the app are amazing. read more

Extremely slow service. Employees were not friendly. They don't use pagers to let you know your food is ready and barely whisper your name when they put your food in the window. There doesn't appear to be any supervision during prime evening meal time. Do yourself a favor and find a different one to go to! read more

Food was filling and very healthy. I ordered the Mediterranean grain bowl with no feta or greek yogurt. But I did get extra hummus on the side(not pictured), along with a side of the baguette. Only thing is that the bowl would be kinda boring without the hummus. read more

Panera Bread - Mediterranean grain bowl(no feta, greek yogurt), baguette - Sandwiches Near Me - Spartanburg, South Carolina

I went here today at 8pm and stood at the counter 8 minutes before someone came from the back to take my order. She did not say " Sorry for the wait" but instead acted like she was annoyed that a customer came in to interrupt her conversation with co-workers. I ordered two bread bowls with chicken noodle soup. I get home and there was not enough soup to even fill the bread bowl half full. WRONG SIZE container. See pic attached...literally there was no liquid after bread soaked it up. Really bad service all the way around. I've been a patron at Panera from California to Florida and this is the worst experience ever. Do not go here. read more

Panera Bread - Sandwiches Near Me - Spartanburg, South Carolina

Disgusting, hairs in sandwich. Dirty tables, forgot to give me half my order. Overpriced hospital food indeed

This Panera location had Great food! Fast service and the staff was extremely polite ! If you decide to order through the drive through, the wait is a little longer than usual. But overall great service. Would definitely come back! read more

Unbelievably terrible service. Drive-thru has taken literally 20 minutes. The person taking orders couldn't seem to understand anything being said and couldn't repeat back the order accurately. read more

Very expensive for soup, salad & sandwich...'Jordan' was very kind, patient and ready to make order fresh and correct! Not that many managers care anymore, anywhere...great food and I always get a chocolate croissant! read more

Fast, efficient, and a great stop to refuel and reenergize. Panera's menu is a bit overwhelming to me...maybe because I get easily distracted with the various choices, pastries, and hot beverage offerings. That said, this place will please most everyone. However, I wish they had more and creative veggie sandwiches. Anyway, it's a popular stop and you can get in and out easily. Free wi-fi is always a big plus if you work on the go! read more

Panera Bread - Sandwiches Near Me - Spartanburg, South Carolina

I notice a few less than good reviews for this location, and that I find is somewhat baffling. I am a big fan of Panera and this location was as good as most. It was clean, neat and had good service. The tables were well tended and the bathrooms were clean. We had soup, coffee and a lemon drop cookie. All in all I was happy with the experience and would return next time we drive trough this town. read more

Great new locationn in Bartram Park. Very clean and well designed. Also very efficient service with table ordering viia the app, counter service, and touch pad. read more

The messed up our our, even after repeating what we ordered but did make it right after going back in

I can't believe I just paid $11+ dollars for this tiny sandwich which has twice as much tomato as it does steak OR arugula. Very disappointed. read more

Panera Bread - The chip is in the picture to show you exactly how small this sandwich is - Sandwiches Near Me - Spartanburg, South Carolina

Ate there yesterday ordered French onion soup lukewarm at best no cheese small amount of croutons are using a different bowl and not baking it in the oven like they used to as a side I ordered macaroni and cheese, don't judge I was in the carbs yesterday. Macaroni and cheese has changed the recipe. The cheese is more like cream sauce the cheddar Taste is totally gone. Had to track down Butter, and hot sauce to pep of the stuff. No napkins out. This just be my go to restaurant for lunch and snacks sorry to say the change is so great I don't know when or if I go back. read more

Very rude customer service. My daughter and I came in there last week around 8:30 in the evening. We waited for five minutes because there was no one at the front counter. Finally a girl comes out to take our order she doesn't greet us she just ask us what we want. My daughter and I both had Face mask on and as my daughter was trying to order the girl would not let her order because her mask wasn't above her nose. The mask fell below her nose and the girl was very rude and kept calling my 20-year-old daughter sweetie and honey. I have never been treated like that in any restaurant during this whole pandemic. Also there was one other customer in the restaurant and she was on the far end of the restaurant. And the girl that we were trying to get to take our order was nowhere near us to be worried about whether my daughter had her mask over her nose or not. After the third time of her calling my daughter out to put the mask over her nose we decided to leave. To me that's rude it's not like we walked into the restaurant without a mask on. This is truly sad to us because Panera was one of our favorites but now we are done. Instead we went to Groucho's in downtown Spartanburg and were treated respectfully. read more

Overall the food was great but I noticed that one of the employees was very rude. She had short blonde hair and was a little bit older. She wasn't directly rude to me but was to her other employees and other customers. read more

Slow to get food out. 13 min. 1 entree order. Bathroom out of Tp. My fault for not checking reviews before I came. Had to track butter and dressing down. I think they're short staffed. Panera is usually very good. read more

This is a fabulous restaurant for any day! Wonderful soups,salads, and sandwiches that literally make your mouth water! Ah and the breakfast soufflé definitely a Saturday morning destination. All I can say is yum! read more

Panera is a hit or miss type of place. It's the intermittent good experiences that keep me coming back to try again. Today is a miss. Two different devices can't get on wifi. My turkey chili was more a like a soup, with very few "solids". My sandwich had a few sprinkles of chicken. This trip has me losing faith. read more

Your cinnamon bagels are seriously my favorite bagels, and they're huge! We usually get a bunch on Tuesdays when a baker's dozen is only $6.99. Such a great deal. I would also like to note how this location now delivers for a small delivery fee ($3 I believe), and they deliver to my work all the time. Fast, efficient, and always happy and enthusiastic despite rain, heat, etc. read more

Best food amazing mac and cheese wonderful grilled cheese and the perfect placement with a movie theater right across the road with their amazing bread and delicious cookies I love them I love their cookies they are delicious I recommend them. read more