I am writing a review on TWO visits to this GREAT sandwich shop. First, on this past Sunday (10/31/21) after AM church service, my wife & I stopped in for an "order to go" & were served by two VERY young ladies ( Ariel & Jemyllah). I was struck by the grace and patience with which Ariel (I think it was she) met an EXTREMELY rude customer at the drive thru window. She then: apologized TO ME and with GREAT customer service, both girls made me two great sandwiches honoring my coupon and thanking me. WOW! I am a former restaurant owner & may still be in business if I had these two (alas they were babies or not yet born when I closed in 1999). This was such a (sadly) uncommon experience, we resolved to patronize THIS location WHENEVER we wanted "a subway" even though there are AT LEAST FOUR locations closer to our house......and NOW, the root of our "issues". After church this past Wednesday (11/3/21) we past by two Subways (at least two more being off our "path" by a mile or two but still closer), we returned to Fernwood Drive at about 8:45 PM not realizing the place closed at 9. The workers were the store manager, David and I suspect a "trainee". I asked if I could still get two sandwiches if everything hadn't been "put away". WOW again. David explained how happy he was to serve me & always would be WHENEVER he's open. I told him about his girls-he selflessly double checked for their names on Sunday's schedule so that I could compliment THEM on the review on the receipt. He was friendly, polite & courteous showing great patience with his "trainee" while making my wife and I two MORE great sandwiches (different ones this time-I suspect ALL are great HERE). He was so humble and self effacing as I told him how great and UNUSUAL his shop was -service in particular. I promised to return asking if there was anybody I could tell-anything I could do to show my appreciation-after some prodding, he said I could write a review on Google. I found the process aggravating and after three attempts, I joined Yelp JUST TO WRITE THIS. I have never "reviewed" anything. I promise you, this is not my NORMAL experience anywhere-Subway included- where often by late in the day: bread may not be fresh; all varieties may not be available; veggies not prepped or wilty; employees seemingly aggravated for me to be there near closing as they stand around watching the clock-sometimes even saying "we were ABOUT to close" as an excuse for all of the aforementioned. NOT SO HERE & why? David, Ariel, Jemyllah- and soon the trainee too because I believe their FANTASTIC attitudes- truly embodying the doing of their work "As unto The Lord" can not fail to infect all. Well done, you three young people. Congratulations, Subway on your wise "hires". Hurry, Yelp users, and get a sandwich in East Spartanburg (even if like me you live in ANOTHER COUNTY) because you will not regret it. Customer service (here at least) is alive and well. read more