Upgrading my review. The place is noticeably much cleaner and I actively see employees cleaning floors and wiping tables, and while i know that bathrooms aren't fun to keep clean it is much better than it was months ago. I usually order the cheddar broccoli soup, always good, and tuna sandwich. The employees making the food are very nice every single time I come. read more

See all

When choosing Panera locations nearby, this is one of my preferred spots to go to since it has some of the characteristics that make it more enjoyable to sit in for a longer time. Instead of a more rectangular or square shape, this one has two distinct sides of more comfortable furniture with an fireplace type decoration, and then a more standard booth/table seating arrangement on the other side. I feel that this allows customers to enjoy distinctly different experiences within the same restaurant, and really does help to cut down on the noise within the restaurant as it was quiet enough for me to easily concentrate on doing some work while I was enjoying my meal. The decor is a little better, and feels a bit more modern than some of the locations nearby. Parking was quite easy and the lot configuration was quite logical. Service was pretty quick and friendly, despite being busy -- and food tasted about the same as any other Panera. Another plus of this location is that I felt that items like lids, straws, napkins, coffee creamer+sugar, etc. was maintained in a fairly tidy manner and stocked. I've been to some other locations where certain cup lid sizes were missing, or where the countertops weren't wiped down as regularly. Overall, good spot to stop in for a Panera experience if you're doing anything nearby. The experience is a little better than some of the other locations I've been to. read more

See all

Food was delicious! Haven't visited a Panera restaurant in a couple of years. Was easy to find a seat. The staff were very helpful with the salad ingredients. Parking was a little crowded. We arrived right before the lunch hour. It got very busy, which was a good thing. read more

My husband and I went to Panera Bread for dinner before going to a Yelp event. Being a member of the Panera Sips Club definitely played a role in picking this restaurant. We got the French dip dippers with potato chips for an entrée. The dippers were excellent with French onion soup serving as the dipping sauce. We got a fountain drink and hot chocolate for drinks. The hot chocolate was rich and creamy. We finished off dinner with a pumpkin shortbread cookie. We had a great experience and highly recommend this Panera Bread! read more

See all

This location has continued to get worse with each visit. The owners or managers seem to leave everything up to the employees and don't pay enough attention to how the business is being run. I was hoping things had improved since my last visit, but unfortunately, the experience was even worse this time. It's disappointing to see the decline instead of the improvements I expected. read more

This panera irritates me every single time I order. Every time I order delivery either the food is undercooked, they miss an item or it takes incredibly longer than estimated. read more

This location is a nicer Panera. They have kiosks and people to order from. My order was prepped quickly. Plenty of seating, but some of the tables were dirty. read more

Had a great experience at this location. I ended up at the location very late right before closing. The food I got wasn't up to par given that it was most likely the remaining left overs from the day. When I went back the next day, the manager offered a refund and instead was polite enough to replace the items that weren't up to standards the evening before. I thanked them profusely and the rep who helped me get the manager was awesome. Thank you all! read more

It would seem like this branch has declined in the experience of why I come to enjoy over the last 6 years Hazelnut coffee is much less flavorful (I'd say by half of its taste before) since the change mid-June. The staff now is no longer the same as before and I see new faces causing outbursts from customers due to quality of service declines. There used to be an assistant manager around and a manager, but that looks to have changed. The decline was aggravated when Michelle, the previous manager for decades left. Food has stayed consistent while the back of house seems to have undergone changes. It is amazing to see how the level of change impacts the efficiency of this establishment. The reason I stopped going to other Panera locations because the staff and service continuously rotated and was ever disjointed and mismanaged. I hope the folks get their act together or it's time to go find another place to frequent. It should be evident for the management and leadership the constant rotation of people is not a recipe for success. While a franchise can almost replicate recipes, the human factor is a high part of why other humans want to do business at this location. Morale at this location is dismal compared to all the years I've been a customer here. It is so sad. read more

This location has deteriorated drastically both food and service. It felt like the staff was running the place like it was a zoo and not a food place. The girl Darionna that was taking our order made the experience a joke. She got distracted very easily, I asked her to please place my order and then take care of other customers but she said it was her job. Someone needs to train her how to work efficiently and how to take care of customers without running away every second and not to cough over everything in front of her. read more

I've never dined in at Panera before and found it to be a great experience! Went on a solo self care date alone and was able to grab this value duet for $8 with tax. The location is right next to our local goodwill so it was a great meal prior to shopping. The tuna salad sandwich is always my go to. It is nice and fresh with the veggies inside. The tomato soup was a great pairing to add an extra level up to the meal. I feel that dining in gave me significantly more food than when I order take out. Will for sure drop by again in the future. The ambiance is a cute restaurant with many seating areas. read more

Panera Bread - Tuna salad sandwich with tomato soup - Sandwiches Near Me - Skokie, Illinois

We came by to grab breakfast after taking our pet to the vet nearby first thing in the morning. It wasn't quite as crowded when we arrived but about 10 minutes later there was a huge rush of people (10-15 deep). The staff member helping us was super patient and made suggestions for some of their freshest items. They had just finished bringing out the breakfast soufflés and she had recommended the four cheese one, and they brought out a pan of cinnamon rolls which my husband could not stop eyeing. I ordered my usual Asiago bagel with chives cream cheese, and a soufflé for us to split. The Asiago bagel was toasted to a nice warm crisp and the chives cream cheese was a great savory cream to help break up the cheesy taste. The four cheese soufflé was like an Effie croissant and it was great for a morning pastry. To drink I got the chocolate cold brew, it tasted like a chocolate milkshake but I sure did get that jolt of energy after finishing it. The only thing to really note, and perhaps it was because they were busy was that the tables were awfully dirty and hadn't been wiped down between usage. read more

See all

I ordered avocado sandwich . The girl at the cash counter was so nice . She explained me everything very nicely. I was provided with one apple too.,Mango drink was good. I liked furniture and setting too. It's a good place for healthy eating Special thing is that they use fresh dough everyday to make breads. Bread was very soft and wonderful taste. I had a great experience and enjoyed food read more

Panera Bread - Sandwiches Near Me - Skokie, Illinois

Amira is going to be a future leader soon. You cannot teach these customer service instincts. In today's negative world of cancel culture and making sure employees lose their jobs, I want the entire corporation to hear a wonderful light at the end of the tunnel story. Amira did not have to be a pleasant human being and changing out my melted smoothie. It was my fault. I got stuck in traffic and was late to pick up my order. I just asked and she gladly helped me out. This little gesture of kindness will always make me want to come back to this specific Panera. Jessica also assisted to make sure all went well. I don't write reviews. But today I wrote a human story. God Bless you Amira and Jessica. Thank you! read more

I almost feel guilty making a review on a Panera that I rarely go to. I usually go to a Panera that is closer to work, and I absolutely love it there. It allows me to do work with a small coffee. I will do a review at Panera at a later date. The one I went to today actually felt like a different restaurant than the Panera I regularly attend. That's important to keep in mind, not all Paneras are the same! If you are not a fan of one, don't count them all out. I got the Mediterranean chicken greens with grains (without any chicken) and a coffee. It was a simple salad and sufficed for what I needed. Everything was made quick. The other Panera I regularly go to is less busy, and offers a little bit more comfortable seating. However, this Panera is larger and buisier, and the employees are helpful. I got the salad to-go but the interior looked like it would be a pleasant place to sit and eat. I think I am just biased because I am so used to the Panera I typically go to. The salad is a bit pricey (about $14 with the coffee). Overall, the salad tasted great, the coffee was sufficient, and the process was smooth. I'd recommend this Panera for anyone shopping in the area, or need something quick like a salad. read more

See all

Terrible service. Salad no dressing. Offered wrong dressing. Refuse to give me extra avocado ........come on man. I dont want the chicken that comes with the salad, I want avocado. My please......hahahahahahaha. do better . read more

Our family loves Panera! Sign used to say Panera Bread and now only says Panera. Every family member has own preference; son doesn't eat red meat so there are plenty of options. Plenty of parking at Skokie location. I don't necessarily go here in mornings because during breakfast time there was much traffic. Our family favorites: grilled cheese sandwich, butternut squash soup, vegetable soup, turkey w/avocado sandwich. I always love getting the You Pick Two options. Panera is a little pricey and I was hoping in the future they would have a better rewards program, however I'll keep going as they have great in a great atmosphere. read more

Panera Bread - Skokie Blvd view - Sandwiches Near Me - Skokie, Illinois

Spur of the moment, I decided to bring a treat to the office. It was raining; I didn't want to get out of the car. I drove through Panera and though they don't sell coffee cake, they did have bagels. The order-taker very patiently explained the different bagels and they also cut the bagels in half in my bakers dozen. Staff friendly and helpful. Everything packaged nicely. Coworkers enjoyed. read more

It seems to me that she's a manager or GM. She's more interested in hitting on men and then serving her customers. read more

Panera Bread - I'm missing two eggs, exercise and a breakfast sandwich - Sandwiches Near Me - Skokie, Illinois

Panera for me is a go to. Especially their Chipotle Chicken Sandwich. But today its only soup for me. Its my snack time. I know i know what crazy person would have soup on a hot day like today. Lol. But i couldnt resist. I love love love their Mexican Corn Chowder. I dont have any words which is bad coz i need to write a review on it right. Lol bit its a good kinda speechless. I do love me some Chowder. But i like their mexican twist on it. Also they currently have a Sip Club - Unli Sip on trial until July. It includes all their lemonades and the friendly staff said to mix all 3, an advise i took. And i liked it. So its a mix of Mango Strawberry and Apple lemonade chargers. Definitely worth a try. read more

Panera Bread - Sandwiches Near Me - Skokie, Illinois

See all

Filthy. Would not cone back. Dirty restrooms. Drinks were bad. People lounging and laying around. Disappointed .

We've carried out items from this location numerous times but have never stayed to dine in.   Today the wife and I stayed and had a relaxing post lunch refreshment of a frozen chocolate cold brew.  It was a nice stop and it was confirmed to me that the inside is just as busy and vibrant as their tight parking lot always is.  Atypically for a Panera, they have a nice cozy working fireplace.  Their space is also long and narrow, and kinda tight quarters for everyone, but also with a lot of people capacity.  I'm sure being across the street from Old Orchard mall helps with their high traffic and popularity, but the area in general is a commercially busy one. Overall, it's the most busy and vibrant Panera I've seen to date in Chicagoland, and with the usual tip-top good quality products. read more

See all

I've been coming to this Panera for years. Last year, I signed up for the Sip Club for the unlimited bevs, and I've been visiting more frequently ever since to make it worthwhile. I like that I can order ahead on the mobile app, and my order is always ready by the time I get there. The sip club also comes with free delivery, and every so often, there are deals for food or pastries. I'm rating a 3 because recently the ice machine broke, and their temporary solution was to put out a bucket of ice with a scoop so that customers would scoop their own ice into their drinks. I just had sanitary concerns because everyone was using the scoop and then leaving it in the ice bucket. Needless to say, I had lukewarm drinks for about 2 weeks. I think Panera is generally overpriced for food, but the sip club is a good deal if you live or work near one. read more

This review reflects not just my most recent visit today but a compilation of all my visits. I always find the cleanliness, food, and service to be fine. Today I just had a latte which is not as good as a specialty coffee house but it was fine. read more

I was excited to have a late dinner when I got home, but to my disappointment this is the "Green Goddess Caprese Melt" I received. I know it was late when I put in the order, and they were kind enough to call and say they didn't have any French baguettes left (which I said was fine at the time). But like...to not even have a smidge of the dressing the sandwich is literally named for? Next time just say you can't make the sandwich period, and I can order something else. read more

Panera Bread - supposedly a "Green Goddess Caprese Melt" - Sandwiches Near Me - Skokie, Illinois

I usually order for pickup, and half the time the orders are not right. Half of the time they're fixed with a smile and half of the time it is impossible to get any customer service. Kitchen sink cookies are great. read more

Sadly I have to revoke a star. I've been coming here a lot because I was suckered into the unlimited Sip Club coffee deal*. In the summer it was great for giant iced coffee almost every day. I am the kind of person who will drink iced coffee (when I go out to get coffee) as long as it is above 32 degrees outside...like, I'm not going to drive to Panera to get drip coffee when I can make it quicker and better at home. But, I don't usually make iced coffee myself because it's more labor intensive to do it well, so I will go out for it. All that's to say, I went this morning to get iced coffee, and I was very disappointed. I got the giant 30 oz cup, filled it halfway with ice, and went to pour the iced coffee. As I poured the iced coffee, I discovered it was very hot. As in, there was steam coming out of the spout. So, their "iced coffee" is just their regular coffee, but mixed with ice. That's not ideal (because it messes with the strength of the coffee because of all the extra water). But also, don't put your iced coffee out in a bin labeled "iced coffee" until it's at least been chilled to room temperature. I get that it's winter so it may be less popular, but also this was at 7am and they were open at 6am, so it must be popular enough that they had to refill it after an hour, as I can't imagine it was still that piping hot after an hour of sitting in the carafe. Us Midwesterners like our iced coffee and aren't fazed by 40 degree weather, so we'll continue to buy it :P So, I ended up with super weak and warm coffee in my plastic iced coffee cup that ended up being hot to the touch since it immediately melted the ice when I poured it. I probably should've tossed it out and just gone for hot coffee. Their food and pastries are good though. *Sidenote: the Sip Club has become stupidly expensive...but that's through no fault of this location. It's a corporate thing. But it was like $7.99/month when I my free trial ended in June, then it jumped up to $9.99/month a few months later, which felt unnecessary but I was going almost every day in the summer for iced coffee, so it still was cheaper than making it myself given the price of the coffee beans I buy. I tried to cancel but they enticed me with a "how about $3.33/month for 3 months to stay?" offer, so I agreed. But now it's about to be $13.99/month in January when my super discount ends. Hard pass, especially in winter. I don't want to haul myself in the cold and snow to get mediocre coffee when I can make it at home in my PJs for less. read more

Panera always has consistently good food. I ordered the bacon & egg on a brioche bun. Yummy but left me craving for more. I guess I could have gotten another one but I didn't have time as it started to get busy as the early lunch crowd started filing in. read more

See all

It's almost 2024... you'd think by now that a CHAIN restaurant would offer some sort of gluten free bread option. I hate Panera. I was with some people who insisted we go here. I asked for gf bread, and was looked at like I was stupid. Which I guess I am stupid for assuming a bread company would have gluten free bread, since fricken Aldi has it. Panera could make a fortune- buy a loaf of Aldi bread for $6.00, then sell sandwiches for $10.00 a piece. Dumb. ANYWAY, I had the tuna. No bread. Tiny tiny scoop of tuna. It was a bigger waste of money than the shirt I bought on the clearance rack at Kohl's. I hate Panera and will never ever ever go there again. The good news is, when we go out to eat, Panera never comes up as an option anymore. Not after that crap. Panera is the Ron Desantis of restaurants: ABSOLUTE GARBAGE. read more

Panera will always be my go to fast food restaurant, though it is on the expensive side. Their French onion soup is the reason I go. It's best to eat the soup at the restaurant, not take it to go. I also enjoy their summer seasonal salads as I prefer fresh fruits in my salad. They currently have a Strawberry Poppyseed Salad with Chicken that is delicious. I can't help but get a 'whole' salad, though they do offer a 'half' option. I love their brownies and chocolate chip cookies and they are best warmed. Fret not- if they aren't warmed for you in the back, they have a conveniently placed microwave that you can use to warm these sweet treats for a few seconds. While Panera has options for breakfast, lunch, and dinner for an individual or family meal, they also have catering options as well. read more

See all

I absolutely love this place The Asiago Cheese bagel is a wonderful choice Their Greek Salad is awesome So is their Mac and cheese The Pick 2 deal is great I usually do half of a steak and cheese sandwich paired with a cup of Mac and cheese Or paired with a Greek salad Also highly recommended by myself is the Sausage, Egg and Cheese breakfast sandwich on an Asiago cheese bagel I get the egg scrambled though as opposed to over easy That is just my preference though Awesome establishment Beautiful ambiance Polite and courteous employees that go above and beyond the extra mile and then some To make you feel welcome and make sure everything is taken care of read more

Panera Bread - I just got done eating a sausage , egg and Cheese sandwich on an Asiago cheese bagel - Sandwiches Near Me - Skokie, Illinois

Shame shame shame. I ordered a cup of iced coffee at approximately 11:50. It's said that it was ready at 12:06. At 12:21 I still did not have my coffee. The gal who tried to help me was very nice. Coffee was just not in the cards for today . read more

The manager is amazing and every regular customer knows it. They know her and she knows them. Such a busy place for good reason. read more

Panera Bread - Like an airport of departures and arrivals. - Sandwiches Near Me - Skokie, Illinois

This place got terrible! It used to be great but now it's just awful in many ways. They took a lot of their tried and true items away. Most of my old favorites are no longer available such as the artichoke spinach egg souffle and many pastries. The prices are totally crazy high and the portion and quality are just awful! So long Panera, I really miss the old Panera. read more

Amazing service, I loved the Asian salad it the right combination of crunchy vegetables and dressing they put on.. I love their butternut squash soup creamy and warm for this weather lol Their pun-kin cupcake was fresh & delicious. read more

We regularly order from this Panera. Twice in two weeks the order has been wrong. Last week I ordered a tuna sandwich. They sent bread and the tuna salad separately so I had to make my own sandwich. Utensils are no longer provided unless you ask for them. You'd think for a $100.00 they might throw in a soup spoon or two.There is allegedly a place to do so but I have now missed it twice. Spoke to Tommy, the asst. manager who claimed nothing could be done. I'm pleased that their business is so robust. They certainly won't miss my business. read more

Slightly better than disgusting. The food is barely edible. The place is scuzzy. Unfortunately I'll probably be back.

2.45 stars I was staying across the street and bopped in here for a quick breakfast sandwich. The coffee I wanted was empty and the sandwich fell apart after my first bite. It was tasty but I didn't want to play with it as much as I had to. Convenient location and sweetheart cashier. read more

Hello there This is for Panera's headquarter! Please clean your restaurants, it's inacceptable to see toilet paper on the carpet in restaurant where I have dinner. i hope you will fix this problem and the restaurants will be clean. Thank you! read more

I like this place since I lived in Atlanta last year. First time in Panera Bread in Chicago. A lot of space here, the cafe itself is. Wry nice. But no bike parking and everyone is very busy. read more

See all