TL;DR - WiFi sucks, service and food are mediocre. It's a bummer that this Panera is stuck in 2008 with the slowest most inconsistent WiFi. I like to come to different coffee shops and Panera's to study but I need a reliable internet connection. The food is passable and the service is mediocre - they do leave you be and pick up your plates when finished so that is a plus. I wouldn't recommend this place for business meetings, studying requiring the internet, or any activity requiring WiFi - you're better off going across the street to the Starbucks with fast WiFi and good service. It's too bad this place hasn't kept up with technology over all. They don't even have the brilliant table pager system that other Paneras have to expedite finding your table and delivering your food. I'd love to make this 4-5 stars - start with the WiFi and work on the service. read more

My buddy needed some place with wi-fi capabilities, this place came up in our discussions. So we went. We've been here several other times, and this time was no different from the multitudes of other visits. The food is just as tasty and delicious as it was the last times. This time I got the 1/2 sandwich and 1/2 salad for 9.50something. Both items had bacon. Nothing makes a salad more tasty than adding bacon. Mmmmmm...baaaacon....mmmmmmmm. Good food, great bread & bagels, and the Wi-Fi signal is in the air, ripe for the taking. It's a good place. I'll definately go back. read more

I really resisted going to Panera Bread for the longest time because I thought that it was "just another sandwich and soup place". So, when I finally decided to walk in and give it a try, I was disappointed. I wanted the Mediterranean Veggie Sandwich with a side of an apple. Well, I was told that they were out of the spread for the sandwich that day and if I wanted anything else. NO! I don't want anything else...I walked out. Fast forward to a few months later and listening to random people talking about how much they love Panera, I gave it a go. I ordered the Mediterranean Veggie Sandwich again (yes, they had all the ingredients) and WOW I really really really enjoyed my sandwich. So I've been back a couple of times to this location and frequent another location. I will always get the same thing every single time, how boring, I know... but why mess with perfection? I have bought their baked baguettes to have with dinners at home and they're so good. As a bonus, if you sign up for the free "reward" card, you get some perks like free drink or free pastry. read more

Panera Bread - Sandwiches Near Me - Simi Valley, California

Breakfast here is great. We had Sausage egg and cheese cibiattia sandwiches and coffee. Nom! Blueberry muffins too tho those were not as stellar Great service decent prices tasty food. Only problem is the motion sensor in the bathroom. Had the lights turned out on me in there- not fun. read more

Very expensive. Just not affordable to eat here when there are other places to go. The food is good but not great.

This place is pretty good with the soup and sandwich I got. The place is pretty expensive either that or I am ghetto. I am a big boy and need more food. I can see maybe a full sandwich and soup or salad for 11 dollars that would be nice. I love the sandwiches though and first time with the soup , but the tomato soup was superb. The turkey BLT was awesome also. It is pretty big inside the customer service was good. Plenty of parking outside. The food took a little to long, but I do not have any complaints besides the price. read more

Panera Bread - Sandwiches Near Me - Simi Valley, California

I haven't been to a Panera in probably a year. Unfortunately today I had a less than stellar experience and I kind of remembered why it's not on my list of frequent eateries. We arrived a few minutes before 11:00am and hoped to order breakfast items. We were told that breakfast ends at 10:30, even though printed materials and order board say 11:00 am on the weekend. (I understand that at some point they have to make the switch from breakfast to lunch but it seems they should err on the "few minutes after said switch time" rather that stopping service a few minutes prior.) Anyway we ended up ordering toasted bagels which were barely warmed, I had a caffe latte, that was not hot and had whipped cream on it. They kindly made another without the whipped cream but it still wasn't very hot. When I opened up Panera on Yelp I realized it wasn't "just me" as they only have a 2.5 Star ranking. read more

The service is poor , the help were rude and the Manager sided with the hot tempered help and didn't apologize to us she wanted us to deal with terrible help and the worker with a poor attitude, l will never go back into that restaurant again or refer anyone, worst experience ever read more

The 2.5 star rating for Panera is no surprise, but I came here only because I needed to buy soup for my sick boyfriend. I came in on a Friday night after I made an order over the phone ans picked up my bag of soup. I looked inside and see a thick piece of BLACK HSIR sitting right on top of the BREAD, It was mortifying!!! The manager with glasses and her hair in a bun looked aggravated and didn't say one word to me but instead proceeded to walk about with the bag without saying a word to me. I'm just standing confused watching her and a few employees discuss the situation. She comes back, doesn't apologize or offer to refund me at all. If I wasn with my boyfriend, I would've demanded to be reimbursed but I didn't. This is a POS establishment. Stay away and beware of hair and bad attitudes!! read more

Got a bagel pack for customers. They were out of any other cream cheese except for regular... not a deal breaker, but disappointing. I think the girls name was Kayla... she was very nice. Good seating, clean restrooms that don't need a code to get in. read more

I ordered curbside pick-up and it was disgusting. They just threw the roll in the bag not covered (this is w/COVID) I had called and specifically asked for some things on the side, was told by an employee that she would make sure it was done, but it wasn't. It's hard to even go out anymore, we tried and what a disappointment. We will just make our own meals. read more

Panera Bread - Sandwiches Near Me - Simi Valley, California

nice people, clean and organized. ordered three different entrees, they were all awful. not ever going back, not sure why anyone else would either. read more

Food and bakery items are good....but clean the men's restroom...please. It look as if cleaning and supplies are consistently not a priority because the restroom is more what one would expect from a gas station than a restaurant. read more

Ordered two Green Goddess Salads...the lettuce was frozen! I wanted lemons instead of dressing, they no longer have any lemons in the restaurant (not by the beverages or even upon request). There was so much water in the bottom of our bowls that neither one of us finished...it was disgusting! It will be a very long time before we go back to Panera. read more

While they carry the Panera branding on their doors and signage, their attitude and service boasts another story. Literally the worst Panera I have ever been to. Dirty, your order is always wrong, you get given expired cream cheese almost consistently etc. pass. read more

The employees and management are super rude. The food is terrible compared to other Panera bread locations. Every time I go in I am treated poorly accept for tonight a young gal named Emily helped me out tonight and made my night a lot better. read more

The service was fine, my chicken salad sandwich was tasty.. i had them add red onion.. The broccoli and cheddar soup was tasty but watery. I noticed the owner doesnt respond to any of the bad reviews so if you dont like watery soup, dont try the broc and cheddar read more

I went in about 9:30 am for the Tuesday dozen bagel special. The selection was very poor. I asked if they would have more later. They said they only have a night baker and got rid of their day baker. They just opened a few hours ago, so wouldn't it make sense that they still had stock baked overnight? I think they better rethink this or lose customers. read more

The Rapid Pick-Up service is a joke, every time my order is wrong or just missing. I have ordered & paid online more than an hour in advance and they lost the order, today I ordered for the last time and only half my order was in the bag so I had to go to the counter to request the rest of my order and the young girl that helped me moved so slow and did not seem to care that my order was wrong.. very disappointed in the lack of service at this location, I have always loved Panera but I will not be returning read more

Treats their workers horribly, fruit flies and fruit fly traps everywhere including on food, overcharges, has minors working 8+ hours on school days, doesn't sanitize, has minors using knives.The general manager Anthony is no help what- so -ever and is unfit for his position. Doesn't let employees take their breaks at the right time, doesn't supervise correctly, and is rude. DO NOT RECOMMEND. Much better options in the plaza. read more

At least the last 5 times we have either ordered from Panera on Postmates or in person Panera always seems to be out something. On three occasions they have been out of Chicken Noodle soup. How does that happen? It is frustrating to order Postmates at 7pm and they are out of Soup. read more

I ordered food off postmates, and they wound up delivering to the wrong house. The manager Mario was great and refunded me and remade my meal for me. Great customer service. read more

Very little food for what you pay for plus doesn't taste great. Gotta step it up Panera

I normally really love Panera but today was very disappointing. I ordered two meals, one for me and one for my husband and both of them were wrong. They were made with wheat bread when specifically asked for white, and we ordered to go so we didn't even notice until we got home. We attempted to eat the wheat, but OMG WHO COULD LIKE WHEAT?! (Laughing but so serious ) the broccoli cheddar soup was also very bland today. Normally I love this bread co but today was just read more

I tried ONE more time...just yuck. $9 for a bowl of soup - and then you fill the to go "bowl" half way up. Thank you for my $9 five spoonfulls of soup. And to make it worse, it tasted terrible. That's it, noooo more chances. read more

I'd been waiting for my coffee for almost 30 minutes. They started making my coffee after I asked them about it several times :(

Food good. Staff inept. We saw the ratings & thought "How bad can it be?" Greeted upon arrival. All good so far. Placed order. Also, generally good (see below). Asked for whole wheat bread and the girl at the counter shouted to an employee on the other side of the restaurant, " Do we have sprouted grain rolls?" No iced tea, just dregs with some sort of bubbles-scarey looking. Food arrived tasty, hot and server asked if we needed anything. At that time, no. I had the roast beef and white cheese panini and chicken & rice soup. Yummy ! Hubby had soba noodles. He liked it. Lacked appropriate silverware. No knives for rolls. Food was typical Panera (good). Barely acknowledged at food pick-up counter. Again, yelling from one worker to another, "you have a customer." Asked for a container to take my soup home, the guy gave me a "bowl" with a lid that was an inch too large. He was clueless. Asked for butter and was told where it was, which only had two. We didn't even bother asking for more. Bathrooms clean but not well stocked. Customer service ... unacceptable. Food a "5." Customer service was a "2." I have worked in food service and they were poorly trained on customer requests and employee-to-employee "yelling." read more

Was just trying to enjoy a nice evening ordering tea, coffee and pastries-While waiting to get our Pastries this guy standing In line comes up to my boyfriend and starts causing problems. Harassing my bf asking how he got his order first. At first we thought he was being racist (maybe he was), but was told by an employee that he does this to every customer daily. If this is a daily issue why isn't management doing something about it. Management should really refuse service and banned him from even entering the store. They are just enabling his behavior by allowing him to cause a scene and making customers feel immensely uncomfortable. read more

Would love to give five stars but never fails that there is almost always something wrong with every order I get. Today my cappachino was cold and was served in a regular cup rather than the big cup I used to get. No biggy, but this store need sto pay attention to detail. Last time I got chips instead of an apple and they forgot to make my cappachino. The time before that they put my order in a to go bag, when I asked to eat it there. The portions are a little small, but the food is very good. The people are nice, but would say that this store has a training issue. Details are important to make a customer fully happy. read more

1) Typical Panera location 2) Plenty of parking 3) Decent staff 4) Good food :) read more

I'm not sure why they bother to post "store hours" since they are open only when they have enough people to work apparently. We waited outside at 10am for ~15 min only to be told they'll open at 11am because they were short staffed. There was no apology or anything either. It was like we should have known to go away because the door was still locked. Terrible. read more

The store hours online and on the front of store say opens at 10am but they didnt open until 11am. There were a group of people waiting in line for it to open at 10. The workers there clearly saw us waiting and let us wait there for 15min before they let us know they dont open until another hour. The worker was rude and didn't apologize for making us wait in line! Horrible!! read more

Food was good service was horrible. I ordered to eat at the restaurants & I thought it was odd that they didn't give me a number. I'm watching them walk over to people's tables dropping off their orders. When mine was ready about 12 min later they were yelling at me from the counter across the room to go get it myself. I ordered a frozen drink that they got wrong and didn't receive it. So I went to the counter and they had placed it to the side so it was fully watered down. I just took it and tried it and it wasn't what I ordered when I took it back to tell them they told me I as wrong that it was what I ordered even though it was clearly wrong and didn't match what my receipt said. Wouldn't go back. read more

I've been going here for 4 years usually about once a week at least in the past year the service and quality has been declining. However, last night was the last time I will ever order from Panera again. Their rapid pickup works only half the time and last night luckily it was working. I ordered a BOWL of tomato soup, which usually comes with a piece of bread and croutons. When I picked up my bag from the rapid pickup I thought the bag felt light. Once I got home and opened the bag, there was only soup and the chips. However, the soup container didn't even have half a cup of soup. I was ripped off, I paid for a bowl and didn't even get a cup worth of soup. I will NEVER be eating here again until they correct many of the things going wrong with this location. read more

Panera Bread - Sandwiches Near Me - Simi Valley, California

Service has gotten slower and slower every day. Rapid orders are a joke and seem to be put on the back burner rather than being focused on the time they are supposed to be ready by. Food is still good and yummy, but don't bother taking it to go. read more

i literally paid extra money for a moldy fruit cup i'm shocked lol. i literally will never be going back. so gross. read more

Panera Bread - moldy fruit - Sandwiches Near Me - Simi Valley, California

This place needs help. Even a local deli will be better organized. Close this place if you cant manage it , people like me are losing faith in panera's brand name. read more

Have been here before but at that time was not really impressed but my daughter wanted some shakes so came in here to do so. I ordered the oat meal and what I got was a clump of oats. Decided to eat in but what I found is I have to stand to get milk twice. Then the shake we ordered I had to get up for b/c it's been awhile. There was no instructions that I have to get it b/c we ordered in. Found out it was still in the blender. They gave it to me but it was already melted. They took it back but it was I the same state. Very dissatisfied and disappointed. I will give back the Panera card b/c it isn't worth even for a discount! Never coming back! read more

Horrible customer service my 1st visit ever and my worst experience, I place my order online, i drove 32 miles to pick up my order and I show up and I ask if I can get my order and they couldn't find it and 10min later the cashier tells ". It's not ready because we don't have it and we won't make it today, you can come back tomorrow or I can give you your money back" this is so wrong in many levels they could of had call me and I could of had cancel my order and not be stuck in traffic and waist one hour of my live going and coming back!! This place sucks definitely won't be coming back and won't be recommending this place to anyone at allllll horrible horrible!!! read more

I ordered lunch for a business meeting and unfortunately because one item wasn't available the entire order was canceled. However, the staff was able to put my order in quickly and remedy the situation. If you have a business meeting or time sensitive group lunch I recommend ordering in person to avoid problems. read more