I love the fresh tasting classic American food at Panera. Their mobile app and kiosks at the restaurant make ordering so quick and easy - perfect for a work lunch. However, prices seem slightly higher than their competition. I love so many items on their menu, but here are some of my favs: Mac and Cheese - white cheddar is so good Smokehouse BBQ Sandwich Green Goddess Salad Chocolate Croissant - not as flaky or crispy as traditional French bakeries, but heavy on the chocolate and very filling. Ambiance is clean and family friendly, but not luxurious. Seating can easily accommodate large and small groups. read more

See all

Bloomington Panera Chicken Noodle Soup used to be so good! Now, it is consistently bad! Looks like end of the pot; chicken and noodles are sparce. I contacted them, but it doesn't change. I tried Edina location, and it was the same. When you ladle a bowl of soup, you can CLEARLY see WHAT is in it!! People don't care!! Would THEY want to eat this? Quality is gone!! I also had rotted lettuce in a salad!! Again, you can CLEARLY see it!! Would THEY want to eat it? I even took pictures of the lettuce, and sent it via their Facebook. read more

This of late is the best Panera I have been to. I always get the "pick 2". The soups are always great as is the avocado chicken salad I always order(hold the bacon, please). The iced coffee is strong and refreshing! The employees are very cordial and especially the pleasant, helpful Latina woman who is usually serving at the kitchen window. Manager is very hands-on too. helpful, Pleasant, bright seating area with booths, tables and high tops. I'd highly recommend giving this Panera restaurant a try! read more

Pretty disappointing. Sound was cold and bread was not fully baked. Staff seemed to not want to be there.

What was once a bustling highly efficient "third space" is now a late capitalist automated glorified mcdonalds. One of the greatest small chains ever for over a decade is all premade crap and drive thru quality for drive thru revenue. The bacon turkey bravo used to delicious and unique but in thir chasing growth now it's just bad and leaves me feeling sad for the state of the world. Grain bowl was Wendy's level. read more

Panera Bread - Grain Bowl - Salad Near Me - Richfield, Minnesota

Good stuff, don't see why average rating is so low. We ordered sandwiches and they are the same high quality we get at any other Panera

Panera is an okay place for some basic soups, sandwiches and salads. I think their prices have gone way up since like 5-6 years ago when I used to go all the time, so the food now isn't worth it. The sandwich you get is smaller than before and soups seem that way as well. We ordered food here and it took over 20 mins for our food to come out - the buzzer didn't even ring because I think they forgot about my order, I had to go up to the counter. My apple that came with my pick 2 combo looked all beat up too. I asked for a new one and the person said they all looked like that? Overall, if there was another soups/ sandwich place nearby I probably wouldn't come back unless really craving some over priced soups/salad and nothing else was around. read more

See all

Everything is so good. Clean and comfortable eating area, good quility food. Service is nice too, everyone really helpful.

I literally love P Bread. But today I got a sandwich from them and a C.C. Bagel. The sandwich was not so good but the bagel is life.. lol.. You can never go wrong with a bagel with honey nut cream cheese.. read more

Mac and cheese is delicious. Love the family meal Deals they are serving up! It's nice they have a drive thru at this location! read more

Worst Panera ever. So sad. Came for dinner. No baguettes??? What do you mean?? Doesn't the word "Panera" mean bread? Every employee just schlepping through their job...annoyed we are interrupting their talk time. Dirty tables, no peanut butter at all, no butter without begging for it for the bagel. Prices have gone up, service and food quality is down. Disappointing. read more

This is the worst Panera I've ever been to. DO NOT GO HERE -no music -employees were working at a snails pace -employees were rude -drive thru was closed -every single tea was out -it was not clean what so ever -5+ dirty tables -20 minutes to get food -and to top it off my ORDER WAS WRONG but I ate it cause I would have been sitting there for 45 more minutes read more

Panera Bread - Salad Near Me - Richfield, Minnesota

This location is a joke. I waited in the drive thru for over 20 minutes- yes, I looked at the time and this is seriously how long I waited in my car. When I got to the window, nobody came for a solid 10 minutes! No greeting or anything . Very confusing as to why there is a drive thru when you wait forever and don't even get acknowledged! Never coming back to this joke of an establishment. read more

This Panera seems just a bit off. I ordered mac n cheese and tuna sandwich because I was starving and this was what was in the area. I do think the prices they charge are a bit much. This location does get a wide variety of people and I was not comfortable eating my food because there were too many things going on around me with people and not enough space between tables for my liking. read more

We went through the drive through to pick up The Strawberry poppyseed chicken salad. We were told that they were out of the pecans for the salad. Unfortunately they also didn't put the chicken in the salad. Very disappointed in the salad for the price. The pineapple was also not sweet and very hard. They need to take a second and look at the orders a little closer before giving them out. read more

Unfortunately I had a bad experience with customer service at this location. I ordered "rapid pick up" online and was pleased with how easy the system was to use. I set the pick up time to 5:30, but for done with work early and arrived at 5:00. I called ahead to make sure it was okay to come early and the manager said, yes it was, just go to the counter and let them know you arrived. To my surprise, when I walked in at 5:00, there was no one at the front counter, lots of confused customers standing around, and no one to help. A few moments later, the cashier came out, looking annoyed. I asked if she could put my order through and she was confused. I told her the manager said it was okay that I was early and she suggested I talk to him. While waiting for the manager, she and the other cashier were complaining about their shift, making jokes, and not serving the customers who had been in line. When I finally got my food, all of the bakery items I ordered online were not available, so I just got the packaged cookies, not the fresh items I wanted. Food was fine, what you'd expect from Panera. Just a very frustrating experience at this location. read more

Love curbside pick up, the membership with free coffee is also nice, not planning to cancel anytime soon read more

Panera Bread - Brown rice teriyaki it's served warm u will love it - Salad Near Me - Richfield, Minnesota

I went thought the drive through on 01/09/2021 and placed an order. The woman working in the drive through handed me my food through the window and the bag ripped and a few items fell to the ground. Without hesitation she remade ALL of my food. I reapply appreciated that! Great and quick services read more

Panera tastes like sadness. The only reason I rated this one star is because the people that work at this location are friendly. The food sucks..on a regular basis. It's bland, boring (what other words can you use here to describe flavor?)....just yuck. AND SAD. read more

I will never order Panera delivery again. I remember when they used to deliver. The website lets you believe they still do, but the company fired ALL their drivers. All of them. Now they contract to GrubHub and DoorDash, which are well-known to be total scams. GrubHub and DoorDash "drivers" routinely steal the meals they're supposed to deliver. So of course mine never arrived. About when my lunch was supposed to arrive at my workplace, the tracking app showed the driver on the street approaching, then arriving. I went out to greet them and there was nobody, and no food. I waited and waited and then checked every other door in the building. No food. I called their store and I spent 23 minutes, mostly on hold, and talked to 3 different "managers". After 23 minutes, they finally agreed to cancel and refund my order. They said the Panera company does not even allow them to replace a lost order! I would have had to go back to their website to reorder, and it would be put right back in the hands of the same thieves who already robbed me. They are also set up now that it's literally impossible to take an order over the phone, either - you can only order on the website that routes everything to the third party "delivery" scams. And even if you luck out and actually get to eat your meal, the food is a bit pricey too, because of all the extra delivery fees. After half an hour of wasted time that I had to clock out of work dealing with Panera and their thieves-for-rent, I ordered from Jimmy John's and almost immediately got my lunch from a real, honest delivery person. Meanwhile, a day later, I still don't see any Panera refund on my credit card. Looks like I'll have to spend another half hour on the phone AGAIN asking for my refund. If they're this cheap about delivery, what other corners are they cutting? Food safety? Hygiene? No thanks. I won't come here again. read more

Ordered to go and they didn't give me half of my food. I was missing a mac n cheese and 2 bags of chips. I went back to get them and they just apologized and handed them to me. No "free treat" for screwing up my order. Then, they didn't give me any silverware so I went back in for a third time and still nothing. read more

Second time they forget my bread for my soup. Upset I have to check what I paid now..

I wish I could give this location zero stars one star is way too generous! My husband and I came through the drive thru about 2:13-15 we left the line at 2:46 empty handed! I ordered a kale quinoa bowl (which is the only vegan soup they have) a baguette and a sandwich. We finally made it to the front of the line just to be told they were out of soup. I asked if they had other vegetarian or vegan options and he offers me chicken noodle. This isn't the first time they have run out of stuff so early in the day. The last time we were there they ran out of baguettes. It seems that anything that comes to Bloomington/ Richfield is mediocre compared to other locations. Honestly they should have left this location Don Pablo's at least they never ran out of tortillas! read more

Me and my coworkers got the Baja Mac and cheese. I think there was more salt than cheese. Took a couple of bites on all different parts of the bowl. All of us threw our meals away. We have microwaveable easy Mac in our vending machine. Probably will just go for that next time. read more

So so happy you guys came to this location. Such a perfect area and I love that you now deliver! Perfect for my lunch break. The people that deliver are always very nice, friendly and on time! Food is also very delicious and as someone that used to work for this company, I will still never get sick of this food. If I had a couple suggestions it would be to deliver until a later time pleaseee! and remember to always put butter in the to go bags as I love it for my baguette! Awesome place though. read more

Really really slow service with only one guy in the kitchen making orders. Servers walk around in slow motion

This location got its first strike a couple months ago when 3 out of the 5 people in our group got terribly sick less than an hour after eating. One of my daughters and a friend were running to the bathroom sick multiple times for a few hours after eating. My other daughter got so sick that she stayed home from school and was still throwing up the next day. We didn't eat there for a while after that but decided to give it another chance only to be extremely disappointed. A few weeks ago we went with a group of 6. Three out of 6 got the wrong food. My bread looked like someone had eaten half of it. The server who delivered our food was rude and wouldn't listen when we tried to point out what we were supposed to get. He rolled his eyes at us and walked away. The manager apologized and tried to fix our problems. He even sent the server over who said "sorry" but clearly didn't mean it because he spent more time trying to justify his actions and trying to convince us that he didn't roll his eyes than actually apologizing. They already used up their second chance. Not giving them a 3rd. read more

I am vegan and I found a piece of chicken in my grain salad. I told the Manager and he said I don't know how that could have gotten there...it had grains and avocado on it from my salad. It was obvious it was in my salad. I mean if a guest comes up to you with this kind of issue don't act like you don't believe them! Seriously! read more

I always have an amazing experience here! Delivery is always prompt and way faster than expected, the food is fresh, and the delivery specialists are warm and kind. Today, a very kind gentleman delivered my lunch to me and gave me a cookie even though I didn't order one! It is so wonderful to know that with my busy schedule, I can count on Panera of Richfield for an effortless and delicious lunch. For the times that I have dined in, the experience was nothing less than wonderful. You truly have an outstandingly friendly team. Thank you so much! :) read more

Do not go to this Panera!! Very very poorly managed. Ordered two different soups. Chili to go and soup to eat there. Was served the chili to go first. Returned it for the soup which I had to go get myself after more than 10 minutes. Was given the chili to go after another wait. Just opened what was to have been turkey chili and discovered it was the same soup I had for lunch. Not the chili. This was my last time at that Panera! Too many messed up orders and too long wait times. The drive through line was long and just crept along. Felt sorry for those customers. They need new management. read more

Took over 25 minutes to get my food to my table. I've never in my life experienced that kind of wait at a Panera. All I had was Mac and cheese and a salad. I'm extremely disappointed and will not be going here for lunch again. read more

This place has a drive-through! It's on my way to work, so I drive through often to get a cold iced black tea with cream, an orange scone or pecan braid or roll or a souffle. Sometimes they run out of souffles early in the morning and I hope they can bake more!! The four cheese souffle is particularly yummy. Love their tomato soup, too, and just the convenience of being right off of 494 on the way to work or coming home. read more

It is Sunday Sept 23! My daughter and I ordered lunch to dine in. 20 minutes later still no food.

Do not go to this place if you expect your food in any reasonable time. You are talking 30 plus minutes for carryout and still no sign food will come soon. read more

I normally love going to Panera. However, on this visit I arrived just before 11am (10:55 to be exact) wanting breakfast items. The staff was busy changing over the boards to the lunch menu, completely ignoring the customers in line. By the time I got up to order, I was informed I was 4 minutes too late. I would have ordered at the kiosk, but they were out of order. Also there were several employees walking around that did not acknowledge any of us waiting in line including a manager. This location needs to work on some customer service skills. read more

This was the worst experience I have ever had at a Panera. The cashier was rude to my mother and lacked all sense of customer service. He looked like he hated his job. It took us 35 min. to get our food and it was only moderately busy. When we went to go check on our food our order number was not even on the monitor and, twice we had to go up and ask about our food. It was cold when we finally got it and not once did anyone apologize for the delay or even offer an explanation besides a rude 'we are on a 20 minute wait right now.' read more