First time trying Panera after hearing a lot about the chain . Got a Turkey cheddar sandwich with Bacon on sourdough with a citrus juice which was delicious . Employee were nice and polite . Only little point for me it's Panera is a bit expensive in general but very good non the less read more

Decided to spend my birthday lunch at Panera today. Ordered the Bacon Turkey bravo. The bread was definitely stale. I had a real hard time even biting through the crust! I had to tear my sandwich apart to eat it. I have had this sandwich several times before and never experienced this problem. Sorry Panera. Do better. read more

Panera Bread - Bacon Turkey Bravo. - Sandwiches Near Me - Reynoldsburg, Ohio

This location needs to hire staff that gives a crap. Too expensive for the slop you end up with. read more

The young girl taking our order was having and argument with i believe her manager on her head piece. Mid order she started talking to him and walked away. I saw him and raisef my hands in frustration but they continued to ignore us. The owner of this franchise needs to spend time in house and listen to these reviews. read more

Went through the drive through and the girl that took my order was rude. Same issue at the window when she got my order wrong. Just an overall negative experience and attitude. food was fine, you can't really mess up frozen soup and bread. read more

Food was ok but service needs improvement. Staff was not very professional and one of the ladies was yelling and singing saying she's over it. Barely any cheese in French onion soup and just overall not a great experience. I used to love to come here. Sad that the food wasn't that great and staff wasn't professional read more

I ordered a meal for my Associates from this store and all I found was rude and unprofessional associates, they somehow failed me on my order by not following my request to pre slice all the bagels before pickup then failed to provide the plates I requested while ordering. I will not use this store again in the future since they find customer care to be a challenge. read more

I dont understand why Panera offers extra of something and you don't get it at all. I order xtra basil on my sandwich, never get it. How are you going to have a Margarita pizza if you don't have basil, and that's what makes it a Margarita pizza along with the tomatoes and fresh Mozzerella. If you don't have the ingredients, shouldn't you let customers know. My pizzas I received look sloppy, and the bread on my chicken frontega was mush. I'm not happy at all, and I love panera usually. Spent $80 and the quality was terrible. read more

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This Panera is a nice, clean location. Service is friendly. My Curbside order was missing the salad dressing so I'm lucky that I checked. The staff certainly took their time changing the ice and held up quite a line at the fountain machine without acknowledging anyone waiting which was a misstep. Still, a convenient location and food was ready on time. read more

Panera Bread - Full Greek Salad - Sandwiches Near Me - Reynoldsburg, Ohio

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HORRIBLE HORRIBLE HORRIBLE. I'd do MINUS 5 if I could. Do not waste your time or money at this Panera location. I rarely go inside but use the "convenience" of their drive thru which is SUPER SAD as well! I wish I could get back the minutes of my life from eating inside. Absolutely unforgivable horrendous customer service. Horrible environment. No smiles or anything. Spoke to the manager, Lacy, and the obscene demeanor of all of the employees evidently stems down from there. Lacy cut me off and did not listen to the customer. A broccoli cheddar soup is supposed to come with a side. They forgot the side. Any side. Plate was bare! Then when I informed them the baguette side and cream cheese was missing, they said I had to go to the other side where NO ONE was. Waited there for a minute, then returned to ask if one of the four people on that side could help me. My food was still sitting waiting for me and I never did eat... May be racist because they assumed we didn't pay for cream cheese. They had to check?! A lousy $1.59. I'm a sip club member frequenting many Panera and this is truly the worst!! They have NEVER given me such a difficult time. But the grandma did ask for the cream cheese and I wanted to get it for her, so I paid for it despite Lacy's employee not charging it in the first place. Oh, ordering was difficult too! Not shocked there was a mistake and even Alyssa who took my money tossed the cream cheese at my Mom who had now gotten herself involved in this RIDICULOUS situation. Seriously?! To end on a good note, which is where I try to approach every person and situation from...there is only one guy that is efficient in getting me through the drive thru. Don't bother still, he's rarely there! read more

They put meat on my salad when I ordered it with no meat. They forgot to put my chocolate chip cookie that I paid for in the bag. The grilled cheese was nasty and stuck to the paper wrapping. And they refuse to refund any of it. I have to come back in for a "remake". read more

Normal over priced Panera food. Staff is nice. Restrooms are always dirty. Good place to sit for a bit on a long road trip, but the Starbucks across the street is a better bet if you have to use the facilities. read more

Always good. Clean and felt safe w/Covid precautions.

Service was as terrible as can be. Incredibly slow, not very kind, and not at all apologetic. Waited maybe 25-30 minutes for food. Food, by the way, was cold (grilled Mac and cheese). Went back inside to replace it and they agreed it was cold. Watched them make a new one, and again the middle was cold... Never going back read more

We didn't have any trouble. A lot of Yelpers are putting the bad mouth on this location, but to us it was fine. I guess the service can vary, especially if they are busy or the crew is new. We like to stop by here on our way to the Columbus airport. read more

Wow this is a great Panera. We were passing through on our way west and found ourselves here at lunch time. We've been to many Panera's so knew what to expect, but this one exceeded all of our expectations. The staff were very nice, the other customers were nice, the dining room was nice, the bathrooms were nice, the parking lot was easy to drive around in, and the food was fantastic! read more

Panera Bread - You pick two - turkey bacon bravo & autumn squash soup. This soup is amazing! - Sandwiches Near Me - Reynoldsburg, Ohio

The staff is lazy and whines constantly. It's ridiculous. Stood at the front registers for a while. Not sure if they were closed or not. Watched staff gather around the back counter and glance at us. Smiling and laughing. Took a while for someone to tell us the register was closed. Thank you for wasting everyone's time by simply staring at us instead of immediately notifying us. It was around 8:30 and busy. Staff was visibly pissed at the amount of customers coming in. One staffer even said "You can go to TGIF. They have buy one get one free if you want to leave.". Seriously? You have a rush. It's late. Get over it. They also had no meat. None. No sandwiches for anyone. I work in the food industry and I also work late. Customers will come in to get food at night. You know your hours. We make food. It's not that big of a deal and it's not that hard. read more

Panera Bread is a great cafe for any time of day. They provide great quality food at reasonable prices. Their Thai Chicken salad is really tasty, quite filling and low-fat/low-cal. They've just added table service which is a nice addition, you order your lunch or dinner at the counter & they deliver it to your table. They provide free wi-fi, which makes it a great spot to bring a lap-top or your iPad and drink a cup of coffee while you get your work done or surf the net. During peak lunch hours, wi-fi access is limited to 30 minutes, however. They need to keep tables free for the crowds of people who come through. If you're there in the evening, I'd suggest skipping the dessert pastries. They are usually left over from earlier in the day & are not quite fresh. I enjoy Panera and visit it two or three times a month. read more

Panera Bread - Panera - Sandwiches Near Me - Reynoldsburg, Ohio

Panera sent me an email about their new Duet and side offer for $5.99. I got the half tuna fish sandwich and cup of 10 vegetable soup with an apple for $5.99. Great deal. I have the $8.99 a month unlimited hot or iced coffee or hot tea. Great deal. Love Panera. read more

Placed an online order for curbside pickup tonight. I live 20-25 minutes from the location. My order was missing a full sandwich and bag of chips. Be sure to check your order before leaving!!! You won't get very far speaking to anyone including the manager. So disappointed...won't go to this location again read more

Last week I went into my favorite Panera to get two of the spinach and artichoke soufflés. Now I go into this location often as these two my favorite. Well upon arriving to my office I realized they were overdone, and slightly burnt. I immediately called into the location to advise them of this. I was met with the best customer service. They told me they were placing me into a book and I let them know I was coming in the next day. Unfortunately I didn't make it it, but went in the subsequent day. The Manager is such a delight and the so is the lady that is always at the register when I come I. I. The morning. I get bad the previous morning they had made two especially for me, to make sure that I had them. They were actually worried that this particular morning they had made enough. They had. Mistakes happen, but good customer service goes a long way. read more

Ordered a spicy Thai salad and paid for it. I sat in a booth and a few minutes later I was asked to return to the cash register. When I got there I was informed that they no longer carry the salad. No explanation as to why it was still on the menu read more

Half the take-out order was missing! Had to go back in and wait to get the rest of the meal. Had the wrong bread on the sandwiches and they were smushed. Otherwise it was ok. Not the Panera service we've come to expect. read more

As usual, the food was fresh and hot, the service was good, however, the prep team could be a little more cordial. My wife and I always get the pick-two with soup, unfortunately the soup is not longer place in the carrier container to keep the soup from spilling. Even with the top sealed soup sipped from the cup and caused the bag bottom to get wet. I made it into the house and place the package on the counter just in time before the bottom opened up. Whether it's one or more soups. please put them in a carrier container. Thank you for your usual good service. read more

Devin is always a pleasure to work with and she apparently was off on Monday and when I called to place a catering order no one else wanted to take my order for the next day. The manager told me to call back the morning of the day I needed my catering order to place it. I think the manager was just being lazy because you should have more then 1 more who can take a catering order if the original catering employee has the day off. Devin called me this morning to make sure I knew they didn't have some of the things because a truck didn't stop. Devin is the best but its hard when we like to go there for business lunches and it seems like no one is helpful but her. I ended up being able to order on the website later in the day for todays delivery. read more

Disappointed..,, Panera's used to be consistently delicious. Don't know if it's just this establishment but the cheddar/ broccoli soup was lumpy and I had a turkey /apple/cheddar sandwich that seemed hastily thrown together, had Swiss cheese on it not cheddar. Bread is the most important part of a sandwich to me and the grain bread used was soggy and tasteless. As I said disappointed read more

Panera Bread - Sandwiches Near Me - Reynoldsburg, Ohio

Usually Panera is a great experience, not with this location. The menu is situated that you cannot see the lunch section from the two front registers. The clerks are wanting to take your order but you cannot even see the menu. Staff has mostly been very nice when I have come here. Food has generally been okay though never as good as other locations. This visit I ordered the chicken and wild rice soup and grilled cheese and tomato sandwich. The soup was good. The sandwich, not so much. Tasted terrible so upon further evaluation, this is what the inside looked like. Finished the soup, not the sandwich. Definitely will be worth the drive to either Canal Winchester or Broad Street from now on. read more

I really have no idea how this location can be so bad. I am on the road quite a bit and have come to enjoy Panera for a somewhat healthy dining option as well as their (typically) great wireless internet access. Bad service, bad food, bad internet, dirty tables. This location really needs some help and is a very poor representation of the Panera brand read more

After attending a wedding near Dayton, OH, my friends and I drove to Columbus (actually a town just outside it). We checked into a hotel, and planned to go to a local BBQ joint in about an hour and a half. I was really looking forward to that, but later discovered that everyone, except me, had changed their mind and wanted to go to this Panera instead. So, we drove there. There was one family ahead of us. It seemed like it was taking forever to take their order. Eventually, another register opened up and we went there. We made a simple order, but it took a while for the cashier to take it. Then we had to search for a table. Most of the tables were dirty, but we found one that just needed us to wipe a few crumbs off. I did have one moment of satisfaction when everyone complained about their food. Either they got the order wrong or it was prepared badly. I ordered the green goddess chicken cobb salad. It was edible. My friends assured me that the Panera they go to near Cleveland is great and that this one was an aberration. I'll take their word for it, but I have no plans to go to any Panera in the future. read more

Worse Panera Bread I've ever been to! I specifically said no bacon and there was a pile of bacon on my salad. My husband got the avocado chicken sandwich, the avocado was covered in black spots! My salad was awful. The bread which I always love there was hard and stale. Final straw, went to the bathroom and it was filthy with NO toilet paper!! The rest of the place was also very dirty!! Food on the floor etc!! I would never go back here!! read more

What ever is new on the menu has the restaurants smelling like dirty mop water. Just left another location to come to this one and it is the same vile smell that wafts into your face when entering. Panera has been ruined for me. read more

You know, people should know what to expect from Panera and this one delivers. A well- rounded quick breakfast or lunch menue that's sure to please. Attractive setting, good food, not too slow; not too fast. I'm in! read more

I'm here now getting ready to leave, but the service here at this location has been awesome. The shift manager, John, was really nice and even made me and extra bbq chicken macaroni bowl when I placed my order incorrectly. Great food, even greater staff! read more

Every time I order from this location, whether it's for pick-up or delivery, something is missing from my order. The last two times I ordered from them, my cookies were stale. Just in the past two months, twice they've given me a Fuji apple chicken salad without chicken when I wanted chicken on it, they've left my sandwich on the counter and I had to go back inside the restaurant to get it, they've forgotten my sides dishes, forgotten my cookie, etc. I won't be going back to this location again until this gets straightened out. read more

OMG the mandrine salmon salad is good! Coffee light roast is good! Smoothie is Bad. Wifi and great spot to study. Thank you! read more

Enjoyed a quite Saturday morning breakfast at this location last weekend. The lines were short and our order was popped out very quickly and correctly. The gal taking our order was friendly enough and everyone working there was definitely hustling to keep up with the small crowd. We saw coffee replaced 2 or 3 times so that was definitely fresh! My only complaint was how many dirty tables there were. They could have used someone walking around cleaning off tables, but that's a pretty normal issue I see at any Panera I go to. read more

Worst Panera I've ever been to! The staff seems like they're all incompetent high school kids. Waited forever to order, got the wrong sandwich and when I had them make me what I ordered, they gave me a half instead of a whole! read more

I haven't eaten many times at this location, because there is one closer to my house, and there are several other good places to eat next door. However, the food seems good, though quite pricey for the amount you get. The hot chocolate is good, and the pastries and breads are delicious. read more

Food was good, order perfect, but plastic silverware and dishes piled up all over the place left me feeling like I was in a school cafeteria. Won't be back for dine in... read more

Panera Bread - Sandwiches Near Me - Reynoldsburg, Ohio

Not the best Panera. Soup was lumpy. Out of baguettes? At dinner time? It was also freezing cold in there.