I've been wanting to come here since they open this location. Today I decided to go since I was in the area and I went through the drive-thru. I ordered a grilled cheese sandwich, pineapple carrot smoothie and a bear claw. I did not like any of it. The bear claw was not fresh and a little on the stale side. The grill cheese sandwich was cold and the smoothie was just ok. I will not be going back. read more

Panera is one of my favorite places to eat such quality food for a decent price. My best friend and I often go because it's close to home and on the way from work. The last time we visited we had both been at work the ENTIRE day without eating and decided to stop here at 7PM(3 hours before they close). We sat in the drive thru for 15 minutes after we ordered and paid for our food. When they finally gave us the food the cashier didn't apologize for the wait, she actually didn't even speak to us. When we arrived home we opened the little boxes for our food and saw the worst excuses for sandwiches we have ever seen. The flat bread was hard as crackers, the sandwich was dry and the cheese looked as if it had set for sometime before they gave us the order also it was cold. I know the drive home was not the reason for the temperature of the food because we live 4 minutes away. I guess if you want quality food you have to come mid day, the closers are very careless and inconsiderate. read more

Panera Bread - Salad Near Me - Phoenix, Arizona

See all

My meal was great today!!! Thank you!! Friendly staff!!! My fav is the broccoli soup! Sometimes I go to a location and they are out but today I was able to get it! I have Panera at least once a week. read more

I'm so upset. I don't come to this location because I live in north phx closer to happy valley location. However, I was meeting a friend nearby and after stopped for dinner. I went through the drive-thru and ordered a chicken walnut sandwich whole and a cup of the summer chowder soup. (Never tried before) I normally get broccoli and cheese or tomato bisque. I wish I did cuz the new summer chowder soup is gross! Anyways, that's not my main issue. My issue is I ordered 15 oatmeal chocolate chip cookies the chippers (they're the bite sized smaller cookies) for my daughter & I to enjoy. I pay and drive off and I pull over cuz my daughter wants one and I counted them and we got 9 cookies. I ate one, my daughter ate one so that's 7. But i paid for 15. So good thing I wasn't all the way home so I drove back through and told the girl she only gave us 9 cookies. I showed her my receipt. She apologized and said she thought she counted them right. How do you not know how to count 15 cookies? We learn to count before kindergarten and my 4 year old could count cookies ffs. Stupid excuse but whatever. She offered the bigger sized cookies but considering the ones we had tasted old & stale I declined. I asked for a refund instead. I told the manager at the window what happened. She did my refund and put it back on my card so hopefully it goes back to my debit card. (I have the receipt just in case) What bugs me the most is the girl I'm sure knew how to count but instead she only put 9 cookies cuz they were out and we got the old stale cookies. She said that was the rest of the cookies so she purposely did that then acted like she didn't know how to count. I told her that if she had been honest and just said you didn't have enough left I would of gotten the regular sized or none. But jipping a customer is never ok. It wasnt like it was just 1 or 2 cookies we were missing . It was 6!! That's almost half cuz we were supposed to get 15. I refuse to give this location my business ever again. Also, this place is VERY pricey! $18 for a whole sandwich, small cup of soup, and 15 chipper cookies. No drink or anything else! They forgot to add my chips in too I see now on the receipt I was supposed to get chips I guess. So ya $18 for a sandwich, small soup and cookies. That's a lot in my opinion and even without the cookies it would of been $13 plus tax. Too expensive for what you get! read more

This is one of the few restaurants that my elderly mother enjoys and regardless of the city we are in, Panera never fails to provide inexpensive, tasty and healthy soups and sandwiches. We have yet to try to kiosks, but find that the lines to speak with an employee are much shorter. The employees are friendly, courteous and our food was delivered to our table with very little delay. read more

Good food but they got my order wrong. I was on that side of town so I decided to stop to pick up lunch. About 24 dollars and change later no lunch for me :( Asked for no tomatoes (due to a mild allergy) and no onions (they overpower the salad). They had my request on the receipt correct, but they were on my food. I called the manager Joe who offered to replace my meal. That was very nice, but I live no where near this location. I guess I wouldn't be doing this bad review if I didn't pay so much for the meal. Really disappointed.... Update: The manager Joe replaced my whole order free of charge so I changed my stars to 3! read more

I had seen commercials for the new noodle bowls and was super excited to try them. I Got the soba noodle bowl and it was just okay. Tasted way too much like mushroom. Would have liked more of a chicken flavor, since the description doesn't say anything about mushrooms. I also got the kale salad which has these awesome cheese crisp things on them. Clean environment, but just didn't quite live up to my expectations. read more

Clean dining area. Friendly efficient staff good food served fresh. I look forward to trying more menu items in the future. Decent prices. Food is cooked to order. read more

Horrible service! I went into Panera Bread on my lunch break and ordered half a sandwich and a bowl of soup. After ten minutes I asked for a refund because I knew I would not have enough time to sit down and enjoy the meal. I went to the cashier to ask for a refund, she called the manager over to speak with me. While I was speaking with the manager he actually walks away. I had to call for him to come back and finish the refund. read more

The first time I saw Panera Bread, I wasn't sure what to expect. But once I went inside and order the food and ate, I was very delighted by the great food and service. I highly recommend go to Panera Bread. It's amazing! read more

If you come here in the afternoon, it's your average Panera. But if you come for dinner or later, they will probably be out of everything. They must not be very good at prepping. Since every time I've come to this location past around 7PM, they are out of baguettes. And they have never substituted it with something comparable. read more

I'm very familiar with Panera Locations in SoCal, and usually stop by in between classes at the Lakewood mall location. I was surprised they built one in north phoenix instead of building a paradise bakery. The food is okay, their soups and salads are good. They usually cheap out in the sandwiches so I actually prefer to just stick with their salads. A little pricy for the food you actually get but it's better then the fast food places around the area. read more

Had a bowl of mac n cheese which was really good but expensive at $7.99. The dinner rolls are always stale and the bread always comes cold. Wish there were more fresh bread choices in the bakery besides just sourdough and bagels. We also had the tomato soup which was tasty and a sandwich on flat bread which came with kettle chips but those are not very good. They are salty but too crunchy and no flavor. read more

Came in during lunch- obviously they are busy! EACH AND EVERYONE OF THE EMPLOYEES were fast fun friendly and courteous! I do not mind waiting! I think those characteristics of an employee during a peak time says a lot for the leadership of the team! Thanks for lunch! I will be back! read more

Best location in the valley! Management and staff have come a long way and make the experience worth the price!

We order at drive thru and food was fine but make sure you always check how it is packaged. I made the mistake of not and when i got home I was not satisfied. I ordered a bowl of their summer corn chowder. Soup is always supposed to come with a roll and mine did not. I also ordered a brownie which they are always sold out of, so I was super stoked that they still had one when I got there. When I opened the box...it was put in upside down. All the chocolate topping was smooshed to the bottom of the box. Not to mention there was chocolate smeared ALL OVER the outside of the box. It was a MESS! What kind of quality service is that?! Bring back Paradise Bakery!! read more

Close to the house Mobile Order is a breeze. Great food selections even though I only eat the Fuji Chicken Salad..Boyfriend gets the Chicken Frontega and he likes it and his very very picky lol read more

Placed an online order for soup and a pastry for my husband to pick up for me, when he got there the order was not in the pick up box nor was anyone at the register. He went to the window where the cook was and someone handed him the bag but there was no pastry in the bag. Why have "rapid pickup" when it's not rapid nor accurate. read more

Ive come here quite a few times since the location was built , i think to myself sweet metro center is improving but more and more im disappointed . The bathroom is filthy , and then my food was brought to me today and the spoon had food on it , i went to their counter and i saw the bin with more spoons , i grab one its got crusty food on it , i grab another its got food on it too. I look at the clerk and was like did the dishwasher quit? They hand me a spoon from their bin on the other side its just as dirty. Then i reach in the bin i was pulling from already to pull out two spoons stuck together with food holding them together... im not coming here again ! Metro center is ghetto , this area is filled with people with no integrity. read more

Just stopped in to buy some fresh rye bread and have an afternoon snack. Their bread is baked fresh daily and sliced on the spot for you. I tried the pecan pastry, heated in the microwave for 30 seconds. EXCELLENT. Would order again. Great with coffee in the AM. read more

See all

Great atmosphere. Great location. Love their soups and as an added bonus they have a drive-thru which comes in handy. Overall great food and decent service. Been here a couple times and have never had any major issues besides the normal "we are out of bread bowls" lol. read more

I am addicted to the 4 cheese souffle (actually all their souffle's). These are like little quiche type cheese breakfast treat that are only 400-500 calories each and are a good little quick breakfast. They taste great! Also like the coffee here and the fact that they have calorie counts right on the menu. The service is always great here and I come here so much they are starting to know me. They also have lots of great bagels and other snacks that look delicious. It is a brand new location with a drive thru and plenty of parking. read more

I usually love panera because they have so many vegetarian options. I just got my order and my flatbread had chicken.

I normally don't leave reviews, however today is an exception! Just because of how disappointed we were with the level of service at this location on 28th drive and Peoria Ave in Phoenix Az! First & foremost today was the 1st time every trying Panera Bread, we thought we would try something different from our norms, 1st impression with the order taker, I was a little taken back with her attitude despite explaining to her we were first time guests, she didn't seem to care, none the less she rushed us on the order taking! So we felt pressured into ordering something we really didn't know what all was in the food or included. 2nd, it was busy therefore hardly any seating that was clean! So we were forced to eat with half our table full of the previous people's dirty dishes and left overs there, despite 2 employees saw them nobody bothered to remove nor offer to clean our table! 3rd the food took longer than the usual time it takes to receive your food. Fine! We waited. 4th they forgot to bring out my cup of soup so I went and asked if I could get my cup of soup that I wanted to enjoy with my salad, the person who got it for me appeared to be a "manager/Supervisor" but had the worst attitude you could ever expect from a restaurant. Now it makes sense why the employees follow the example from! It's a true shame the food was really good, but unfortunately we won't return to this location because of the service. Not to mention it was pricey! Sucks, because it wouldn't have mattered what price we pay for food when the service is amazing along with it, but in this case, it hurt to have paid over $32 for 2 salads and two cups of soups. Hope my review helps others looking to try this place out. Thx! read more

Panera Bread - Salad Near Me - Phoenix, Arizona

There is absolutely nothing wrong or not delicious at this recently opened establishment. I've tried several items off their menu (pastries, cookies, sandwiches) and sampled their range of coffee in the short time they've been open and found everything delicious. Friendly customer centric staff, an immaculate atmosphere thats warm and inviting. I couldn't be more pleased to locate such a great place, fairly close to home, to write my novels. HIGHLY RECOMMENDED. read more

Pretty good place and the staff has always been friendly. Managers are actually knowledgeable. They also check in with you to make sure your meal was to be expected. read more

Excited to see a new Panera Bread in north Phoenix! And with a drive thru! Although I tend to hang out and do my work with a mocha and one of their awesome pastries or cookies in front of me. I enjoy Panera in Iowa when I visit. I have been to the Central Ave location many times. My first visit to this new location only deserves 2 stars but I am going to forget about the slow wifi and my to go order missing a salad and focus on the positive. Both employees behind the counter were excellent at their jobs and well trained. I had a large to go order with several special requests and the young gentleman handle my order perfectly and seemed so happy to be there and taking my large order. Pretty rare these days. The best food to order at Panera is Mac and cheese, soup with a roll and a sandwich on your favorite bread. So many types of bread! I like Pinini or Chibatta (neither of which I know how to spell). And be sure to get a cherry danish or cookie for dessert! read more

Food taste good. A bit pricey. Paid $25 for a whole steak sandwich, bowl of turkey chili, sm coffee, cinnamon roll and a sugar cookie. Sandwich came with chips also. read more

Food was good. The staff was uniformed when I asked them about their portions. So I ended up ordering something different than what I expected. The dinning room was a little dirty. Overall I will not be visiting this location again. read more

I went to this place with a gift card and it was no good. I paid 13 dollars for a half ass sandwhich and a small mac and cheese and wasnt that good at all. All in all I got maybe a 500 calorie meal for the massive price tag I have wife I have kids I have BMW I cannot spend 13 dollars for such a small meal. Disappointed, but the quality was good but no good for the price read more

As you walk in the order Kiosks are too close to the door and you walk right into people trying to order or people are walking into you as you order, bit akward, I don't suggest using them. The food was somewhat bland and a little overpriced for the quantity you get. There was fast and friendly service and the place was very clean. If you are hungry and you love to eat be prepared to drop a lot of cash! read more

This location has their act together. So much better than the one downtown. And they a drive thru, online ordering and rapid pickup which is very convenient. The food is good and the interactions with the servers has been great. read more

For 4 people, a sandwich and a soup and a drink each it was 70$ so over priced, not great either. It's very mediocre food. Will not be back. Go to Olive Garden and get sit down service WITH tip included. read more

I love Panera and have been going for years but at this location I picked up my drive trough order maybe 20 min ago and whoever was working the drive through was incredibly rude. So much so i would consider not coming back. Staff need to be trained better read more

The service here has progressively gone downhill. On my last visit I placed an online order for a dozen bagels with cream cheese. I arrived at the restaurant and my order wasn't prepared. I'll give them the benefit of the doubt that they ran out of certain items, but my phone number and email address should be attached to my profile. A call should have been the minimum I'd expect to notify me they couldn't fulfill my order. Today I placed an order for 18 bagels and a brioche sausage egg and cheese sandwich. I arrived and picked up my order. When I got home I discovered the sandwich had no sausage on it. I drove back to the restaurant. The restaurant wasn't even busy. They remade my sandwich and at a minimum should have rechecked for accuracy. I get in my car look at the sandwich and discovered this time they omitted the egg. Walk back in ask to speak to a manager. She was very unaccommodating and pretty nonchalant. They refunded my $ but the final sandwich was still wrong. I specified over hard on the egg but got an runny yolk sandwich. I can live with that. The pickup area is very dirty and in disarray. The walls definitely need to be scrubbed and restocked. Not coming here again. read more

This place has the smallest portions I have ever seen and horribly high prices. The food ain't that good! My sandwich was 3 bites. And the kale was not Caramelized as advertised. And the other steak sandwich we bought had 2 pieces the size of a quarter of steak on it. A crying shame. Don't waste your money. Your better of almost anyplace else. read more

Staff is friendly and helpful. Clean, friendly, quiet environment. Breakfast is my favorite meal of the day, so I highly recommend the egg, bacon, white cheddar cheese on Chiba bread. Very yummy. I also love their tortellini pesto lunch dish(they call it something long and I can't spell it or say it, but it is also very good) read more

The place is the spot for a great light breakfast. Place has a great vibe and the customer service is amazing. Joe the GM along with his staff AnnaMarie, Josefa and Rich and the rest of the staff are on point and always going above and beyond to make your experience a comfortable one. My family and I enjoy coming here, definitely recommend it. read more

Panera Bread - Very well lit and the music volume is just right to still be able to share conversation - Salad Near Me - Phoenix, Arizona

See all

I've ordered rapid takeout from this Panera three times in the last month. Each time there was something missing from my order. The first time it was the avocado that I paid extra for, the second time was salad dressing for my salad, and the third time was a spoon for my soup. While I know in the grand movie of life these are not huge things, but it IS very frustrating when you leave work to pick up your order and don't know there is an issue until you get back. VERY FRUSTRATING! The response when I called was to ask if I could drive back for my missing items. Really? read more

This place is starting to grow on me. The food is fresh however over priced. If you're looking for semi healthy foods this is a nice choice. Not the best but it is an option. The Greek salad is so yummy. The wait can be extremely long. The drive thru doesn't seem like a drive thru at all. I'm currently in the drive thru now writing this review that's how long I've been waiting. read more