My family and friends like stopping in at panera pasadena to eat in, but the environment inside is becoming concerning and less inviting. I feel bad for the homeless and I noticed a lot more sitting in the indoor seating. As we were eating in side homeless was pulling food from the trash can inside the restaurant and cups and then setting at tables to eat, other were walking around trying to be friendly which was nice, but hard to have a personal meal or visit with a friend and in the bathroom the homeless occupie one or two stalls for quite awhile and after they leave there is a big mess left in and around the toilets and all over the seats and at times unflushed. So if it is unusable for an adult to use it then think about the families with young kids. How are customer suppose to use it and why should the customer have to try to clean the restroom and wipe toilet seats to use it and have to do the same for their children? First: As sad as it is. Maybe there should be something put in place like handing numbers to be placed on the tables to remain there until the customer leave and then removed and clean the table for the next customer and maybe having servers monitoring the table and for table without numbers to ask people politely that don't have an order number to please order to receive one so they can sit at a table. Second: And as for the bathrooms, way back in the early 70s as a working student before leaving the restaurants at last shift would have to go into the bathrooms with a bucket of water with bleach and a brush to wash off everything like: sink, toilets, urinals and areas on the floors and finally to sweep and then the mornings shift was responsible to go into the bathroom to do the wipe down and mop. Oh then the bathrooms were closed in the middle of the business day for a quick wipe down, restock and sweep. Or maybe hire a maintenance for cleaning and monitor the bathrooms. These are just friendly suggestions. Well overall I like eating at panera so I will most likely drop in from time to time for takeout only at least for now. read more

This review is overdue, this is actually my 2nd summer with the Sip Club promotion. That's what got me into the door originally, I love the morning hazelnut coffee with almond milk or an ice tea with a couple pumps of sweeteners in the afternoon. I've only gotten take out orders here. The kiosk pad or the app works great! Panera is always sending me coupons and I've tried bagels, pastries, salads and sandwiches. They are all affordable and much healthier than fast food. read more

On a hot Sunda afternoon in July, my sister and I decided to hang out at Panera to eat a snack and enjoy the free AC. Most of the tables was filled of people eating. We found a small booth closer to the front. My sister joined the beverage program and she got her drink and I drank plain water. I ordered cookie and sandwich from my app which was easy to use, Fun to watch other people at other tables. One guy was practicing his guitar at a corner and watched a homeless person linger too long at the Panera bread too long. The bathroom is clean and not crowded at all. Easy to pick up food from the central area. No pictures taken. read more

What's up: It's free bagel month in December! Every day, you get to order a free bagel if you're a MyPanera Rewards member. It's a great way to try all the different flavors and find the ones that you like. Parking: Parking is plentiful and shared amongst the nearby businesses. They have spots up front dedicated to curbside pickup. Other than that, there are tons of parking available in the front or in the back. It's right near the Islands Restaurant. Environment: Masks are required. After walking in, you'll see the order counter straight ahead. Go towards the right and you'll see the Rapid Pick Up area. They have it organized alphabetically. What was ordered: - Blueberry Bagel (sweet and yummy) Yay/Nay/Meh: Yay. My order was ready when I got there. I went straight to the pick up area and was on my way in no time. No fuss, no hassle, and delicious bagel. Credit cards are accepted. read more

See all

Going to give them a bad review which is strange because I come here somewhat often. First, the croissant sandwich promotion was ending soon. I ordered it online and they took my money and said it would be ready at 3. I went to pick it up - I was told they don't make this sandwich any longer but they could make a sandwich with white bread and no sauce. I said why wasn't I notified and why did they take my money if they were not going to give me the sandwiches I ordered. 20 minutes each way and then find out there was no sandwich. They could at least sent me an email telling me they were canceling my order. They also could not give a written receipt of cancellation and i asked him to take picture of my receipt which was on the same page as other orders. also I tried to reach customer service online and they said they could not help me. read more

Went in to place an order to for a chicken sandwich (without cheese) to carry out. It took a long time. I did not check the sandwich before leaving as it was fully wrapped. Got the sandwich home and realized I had a beef sandwich with cheese. Not about to go back to the restaurant to have them re-do. Just wrote it off to a place I will not go to again. read more

Great food but slow service but tasty food and good drinks no matter what happens if you have patience for it in person read more

See all

My sandwich was missing a lot of ingredients. Web pic is no where near what you actually get. read more

Panera Bread - This is what I got. - Sandwiches Near Me - Pasadena, California

See all

Wonderful service!! The workers over there are actually really nice and very friendly!!!! I definitely will be coming back over there again in Pasadena, California when I get the chance to!!! Five stars is exactly my total rating!!!! Thank you all so much for everything!!! :) read more

See all

Food is good and comes out in a moderate amount of time. They have free WiFi so like Starbucks you might see many people sitting there for a long time working on their laptops. Also, frequently the dining area is messy. The main reason for the three stars is that every time I come in it's like they switch the food items or remove an item which I enjoyed. read more

Ordered bacon mac & cheese for coworker! This is a rip off. Service is good but come on, for 11.68? read more

Panera Bread - Not even filled up - Sandwiches Near Me - Pasadena, California

This Panera is consistent and fast. They always have my orders made accurately and they're made quickly- even during prime lunch time. I'm impressed. They also have ingredients in stock all the time and I've never had an issue with my items being out of stock according to the app. Thanks for the great service! read more

This place used to be very good back in the day like I want to say over 10 years ago now the soup taste like they're a can absolutely disgusting. A small side is $12.?!?! Four side of mac & cheese that should be the price for a bowl when I have a cup not even filled to the top for $12 is absolutely insane. The freshness is out the door and nothing seems to be as good as it once was here everything on the menu isn't as good as it once was here, the only thing that has stayed the same and consistent are the chips and water great place for free Wi-Fi and studying, but that's about it. I wouldn't even bother eating here anymore. read more

Five star study/wfh spot! 1. Parking free parking and no overt limit! 2. Wifi/outlets good wifi and SO many outlets!! 3. Food/Snacks eh it's nothing special, but the coffee is strong and there are lots of good options! Good for a long haul session. Little pricey for everyday though. 4. Ambiance honestly feels like an old folks home lobby. I'm into it, it's quiet and casual. Can get a little busy, but always plenty of seats. (I've been on weekdays and weekends) 5. Seating NOOKS AND CRANNIES! lots of spots to tuck into. Sunny and shady spots, booths and tables! read more

place an online food order at 6:17pm and app said order would be ready at 6:34pm , I placed the order it because it would be ready at the time the app said , order was ready at 6:46 pm , i lost my lunch break waiting on my order because it wasn't ready on time they said, it is not my fault that the restaurant is busy. I placed the order based on the information I was given. read more

I have ordered from this Panera many times. Both the food and service are usually good. They do seem to be understaffed at the front counter. The reason for the three stars is because they have a Tuesday bagel special. However, when I went in to pick up Bagels on a Tuesday morning, they had very limited choices of Bagels, and the person working the counter said they were out of most of the beagles for the day at 8:30 in the morning andwould not be making more. Very bizarre to have a bagel special, yet not have any Bagels available. read more

First time trying this Panera location in Pasadena. I was in the neighborhood and thought to stop by. I thought the parking lot looked maybe half full. It was shared parking with a couple of other restaurants. Islands was right next door too. Upon entering it was super empty. No other customers just a few staff members. I had a T-Mobile Tuesday gift card and thought of grabbing something. Every time I step into a Panera Bread I'm overwhelmed with so many choices and I'm constantly chasing my mind. I thought of getting my usual Papaya Green Tea or a Bear Claw. I stared at the display case and something caught my eyes--cookies! I saw some chocolate chip cookies and thought that looked good, but something right next to it looked and sounded interesting. I got The Kitchen Sink cookie! It was a decent size soft cookie and full of flavor interesting flavors. It was sweet and savory, it had salt flakes sprinkled on top. Definitely worth trying if you're at Panera. Service was great! Staff was very welcoming! This location has both the rapid pick up or contactless drop off to your car. Hand sanitizer is right by the entrance and it works too! Recommend stopping by if you're in the area. read more

Panera Bread - Hibiscus Tea & the Kitchen Sink Cookie - Sandwiches Near Me - Pasadena, California

See all

I was leery about walking in, because the door was dirty. The lady with short hair taking our order wasn't in a uniform. They were in a dirty t-shirt ( not a Panera shirt). And when I say dirty shirt, I mean filthy! The floor was sticky, trash was overflowing everywhere and the carpet was mess. No smiles in this cafe . We found the cleanest dirty table to sit at. The bathrooms were gross( no seat covers). Vibes are all wrong here. I don't know what changed in this cafe, but I won't be returning. Take your business elsewhere everyone, you are worth more. read more

Came to Panera Bread in Pasadena while doing shopping and errands. All around it was good. During lunch time, on a Saturday, it was pretty full so expect a wait and delay in your food. Place had alot of people, however the noise level was calm. That made lunch be a bit more relaxing and enjoyable. You don't hear the background noise and rumble when your eating and having a conversion. Food was deliciously made and fresh. No complaints. Make sure to use your reward points for discounts and free stuff later on. read more

See all

What in gods name is going on here? Walk in. Order a few bagels (simple) and coffee (easy) from the young lady, Antoinette. Girl can't pick her head up. Can't make eye contact. Grunts. Great. No problem--that's how it is these days. So I pay. Walk away. Get ready to go fill up my coffee. I've paid for my coffee--time to get my coffee. Simple. Every single coffee dispenser is empty. Empty. Like bone dry. I turn to the young lady and say, "hey, yeah the coffee is all empty!" She, again, barely looks up and goes "uhhh yeahhhhh I'm a little busy right now!!!!" What is going on here? So you sell products and food and then refuse to serve them to the paying customer? What a dumpster fire. Antoinette needs some extra training and an attitude adjustment asap. Bad job, Antoinette. read more

I had hair in my salad, and luckily i caught it...horrible quality control here, the staff are just messing around and not careful with food prep. Bathroom smells like trash, no ice in the machines, dirty eating area...wheres the manager??? this place is a mess. read more

We went to Panera Bread at 12156 Carmel Mtn. Rd. San Diego We weren't greeted, employees acted like the were doing you a favor waiting on you. Ordered corn chowder & 1/2 Ilalian Mozz Sandwich Each. Corn chowder wasn't very hot, but tasty. Sandwich was only 3 in. long with only one thin slice of meat which was tasteless. we left unsatisfied, we won't be returning ever. read more

Their staff are not so friendly to begin with. Everyone always looks tired and unhappy. They always forget an item or two from my order. Today, they forgot to give me my salad from "pick two". Make sure you double check your order before leaving the store. read more

I've been going to Panera Bread for years. I did another Yelp review on this Panera Bread location back in Nov. 2019 and they're still messing things up. The item I ordered yesterday is something I've ordered many times, the Turkey/Avocado sandwich and I know how it's supposed to taste. At the Pasadena, CA location, they gave me my sandwich and with my first bite I realized it wasn't made right. It had no mayonnaise and basically no avocado (picture attached). I was told they had new staff. That's fine but train them properly before having them make the sandwich. I asked that the staff be shown the sandwich and talked to so that they could do it right the next time but the staff I talked to never talked to the sandwich makers and so they continued to make sandwiches wrong. When I asked for a manager, I was told that the staff are all on the same level and that there isn't really a manager; that I could talk to any of them. I've never heard anything so ridiculous. I wasn't told this by one person, there were three staff people standing there in the sandwich making area saying the same thing. Doesn't Panera have a manager watching the staff to make sure they do their job, make proper sandwiches, and take care of customer service?! I used to go here regularly but I'm done; I won't be back. read more

Panera Bread - Turkey Avocado sandwich with almost no avocado and no mayo; both are supposed to be on this sandwich. - Sandwiches Near Me - Pasadena, California

The food is pretty tasty, however the atmosphere in the dining area is much more like a relatively dingy computer cafe because a vast majority of tables and booths are occupied by customers who are working on their computers for hours. This creates a situation where there's very little turnover and therefore a limited amount of seating available to other customers who would like to enjoy a meal with friends and family, chat for a little while and then leave making the table or booth available to other customers. read more

Panera is a great spot to 'hang out' with friends as many diners are clearly aware since nearly all tables are full early on (free internet helps)! Food is fresh and always delicious; however, portion size varies depending on the chef preparing your food that day. Today was a generous day although certain items - the chicken salad- can be skimped on, so if you order this one- don't be shy to ask for your full portion! read more

Panera Bread - Napa chicken salad- ask them to fill that scoop up or you'll get way less than usual! - Sandwiches Near Me - Pasadena, California

See all

Horrible customer service!! Had to come to this location because it's closest to the hospital where I'm visiting but I rather drive the extra 10 minutes to the one in Alhambra. They take forever just because they're gossiping. I asked for a bread and they gave me chips but I'm already at the hospital so can't drive back‍ they take so long to even get the order correct. They also have a whole person camping out in the women's restroom and don't care to do anything about it. Never coming here again. read more

Panera Bread - Sandwiches Near Me - Pasadena, California

Since they changed the bread and other recipes, it is not the same taste or quality. Bad baguette bread and curdy cheddar broccoli soup. Bring the old Panera back!! read more

Brought the wife n kids here for a quick dinner, since several gift cards from students have been piling up in my wallet. I've kinda sworn off bread for a while now, but figured I could get a salad. Somehow, I had no idea this was a "sit and write your screenplay in an iMac" kinda place. But there they were-- shoals of people long-term camping at tables and sitting in chairs set up like a cafe or something. The good news: food is great. I ordered a half lime ranch chicken salad and washed it down with various kamikaze concoctions from their lemonade/tea/aguas frescas bar. The blood orange lemonade with carrot and turmeric and kale and god knows what else is delicious, as is the agave lemonade. All good stuff. Kids got Mac n Cheese meals with a side of bread. Small, but so are they. Wifey got a Thai chicken salad that was also fresh and clean tasting. Couldn't help but feel like everyone in here looked like they were auditioning for a TMobile commercial. Except us. read more

Panera Bread - Professor Hulk Loves Panera! I! .... I'm not sure where I'm going with this. - Sandwiches Near Me - Pasadena, California

Love the new redo! Except for the corporate art on the walls. I miss the old bread art. The wallpaper art is nice, but the framed art doesn't match at all and is unpleasant Picasso-like read more

Panera Bread - Sandwiches Near Me - Pasadena, California

For what you charge, at least make sure the food you appealing. Never had such a dry ass sandwich in my life with the smallest bowl of soup $13 not worth it read more

This is really hard for me because Panera was my go to place two to three times a week . Unfortunately lately the quantity of food has been a disappointment. I ordered a sandwich at Alhambra location new recipe chicken almond sandwich. It was delicious problem when I cut in half the other half had no chicken just lettuce and tomato What a disappointment I tried to reach out by phone no one ever answer's phone. I called customer service the rep did credit me $5.00 So I went to Pasadena location when I ordered I explained what happened She said she would put spread chicken salad evenly on sandwich When I was waiting for my order I overheard the preparer say they want it spreaded Well they didn't spread on bread and I was so disappointed I should have rated 1 star but I like Panera Check you food before you leave !!! read more

The quality of food is always spot on. We ordered the broccoli and chicken teriyaki bowl. My daughter ate the Mac n cheese. My son ordered the pick two meal and his grilled cheese sandwich was so small. For almost $6 it was smaller than his hand. Skimpy. Cheap. The broccoli in the bowl is essentially raw. We prefer broccoli cooked a little more so it is softer. Service was pretty quick as we ordered to go. I'd recommend except for the skimpy grilled cheese. read more

Great day at Panera. Felt naughty, so I got some bread. Panera always makes me feel some type of way... so I got goosebumps (pictures below). Zac, the cashier, meant business. His hat said trainer, but I hardly know her. He was so efficient and helpful... the type of guy that gives you faith. Will definitely be returning! Thanks for the coffee ;) read more

Panera Bread - Naughty bread - Sandwiches Near Me - Pasadena, California

See all

Background On Visits: I've been at this location a handful of times when I use to work in Hastings Ranch. Recently, I came here for lunch. Credit Cards: Credit Cards are accepted. Wi-Fi/Outlets: Free wifi and yes there is outlets (Just have to keep an eye out for them). Wifi can be patchy/slow. So with that said just tether through your phone to get you some wifi that'll probably be faster. Location/Parking: Located next to Islands. Plenty of parking for all. Ambiance/Decor: Nice comfortable ambiance with plenty of modern furnishings to study, eat, work, and catch up with friends. Service/Wait Time: Service is minimal besides going up to order/pay and staffers coming over to give you your food. Line can be long at times, but if you want to bypass the line... there are self ordering kiosks to order from. Food: Food is usually decent. I usually get the pick 2 where you can combine any two half portions of salads, sandwiches, soups, mac & cheese, or flatbreads to create your own meal. Price usually depends on what kind of sandwich/salad you get. I would recommend getting the pick 2 combination of the turkey sandwich and brocolli and cheddar combo. Soo goooood! So good that I wouldn't mind having this all the time. Drinks: If you decide to get a drink, definitely try out their exotic drinks. I usually get the prickly pear hibiscus fresca or passion papaya green tea. Very refreshing all year round! Food For Thought: Wouldn't mind coming back to try more items on their menu. read more

Over time this place has just gotten worse! The tuna sandwich used to have a lot of tuna and more bread options. Very little tuna now and prices have still increased a lot! I have a Snarf's sandwich shop and Firehouse close by....would like the old Panera back, but we have plenty of options. read more

Good service. Good food. I love Panera so much.. Always having fresh coffee This location is super good and we love the Attention. read more

Panera Bread - Sandwiches Near Me - Pasadena, California

Outstanding Service at Panera Bread! A special shoutout to manager Daphne--her customer service was top-notch. When I had to wait for hot water for my tea, she offered to replace my cookie so I could enjoy them together. Truly above and beyond! I had a fantastic experience at Panera Bread! The ambiance was energetic, and the cookies were amazing. Daphne deserves a raise! I'll definitely be back! God bless everybody read more

This is second time I had the ranch chicken salad delivered. No tomatoes or avocado both times although advertised with both. Tonite salad was old lettuce, barely any chicken or dressing. Threw it out. read more

This was the location I tried the green goddess salad for the first time & omg sooo good. Even the paired salad dressing was divine.. it has everything you love in a salad in my opinion my description of a uniquely tasty salad having thin slices of chicken, arugula lettuce, some Romain lettuce, red onions, and I can't quite remember the rest of the ingredients but even every bite and bit of this salad will have you finishing this... The topper is the green goddess salad dressing is the must have for this salad.. A god send & holy grail for me.. divine I kid you not..& you either get a bag of kettle potato chips or a baguette slice either option are divine too. Mmmm so so so yummy LM read more