Here we go again with the incompetent staff and workers here in the evening.. rude to customer and service was sub par. The breads for the sandwiches were hard and salads were thrown together. This is what happens when they're irresponsible people working there...mainly all young men. read more

The food is aweful . French fries are soggy and extremely salt.. Even the cheeseburger had too much salt.. Whoever owns this store should care about customer service . read more

Today I tried to eat lunch at this Panera. There was no one at the register and other customers were congregated around the self check out kiosks. I waited for awhile until I realized the employees did not care to move the line by helping all of these confused customers. I left. Never again. read more

I'm native to the neighborhood surrounding the town center and as such I often find myself in this Panera when I'm grabbing a late lunch. Staff is pretty nice. Register people are usually in a more cheerful mood than I am, which surprises me because this sometimes seems like a very difficult place to work at. The manager that I always see here is fucking phenomenal and I've never seen him do anything except work. read more

The food is terrible. The staff are terrible. The portions are ridiculously small for the price. There's a reason this Panera has such low reviews. I hope they just shut it down already. I'm over here all the time, and I'll never spend my money here again. Just a few examples: Tonight, I ordered online for pickup and they took my order and waited until I got there to tell me there was no bread. $20 for a tiny tiny salad where the dressing takes up half the container and a tiny soup. The bread was the most food and they accepted my online order when they didn't have any. The store is literally called Panera. Last time, my Greek salad tasted weird. Realized they put Asian dressing on it instead of the Greek halfway through. Glad I didn't have an allergy or I'd have had a good lawsuit. The bagels are terrible, always stale and overpriced for a place that doesn't even put the cream cheese on. I could go on and on, but I think I'll just save my money and never waste it here again. Consistently disappointing. read more

John & Mateo were very pleasant, and super helpful. Knowledgeable of their products and patient with me. Good hygiene was practiced and as a nurse, that was key for me. read more

Congratulations Panera. After spending $75 through Uber Eats, you have totally lost my business. The chicken bowl-dry and tasteless. The soup-cold and no seasoning. The new Mozarella and Pepperoni on a baguette- no cheese. Do you guys care about the quality of food you're putting out? I could have eaten At Outback and been totally satisfied. Do not give these people your money. They don't give a fuck about what they feed you. read more

The food was good and the service was great. John were very friendly and running around helping I didn't see them stop working hard and fast as it was busy. Greeted by some amazing cashiers John The kitchen staff are fantastic. read more

GREAT SERVICE, manager is very kind and accommodating, food is good! staff is patient and helpful! great place to get a bite and study/work

FOOD was good, service was good, and the ambiance is good. The way people sat and ate while working made the environment even more beautiful and cozy as if I was at my grandparents' house. The food delivery was fast and the food was good as well. I got the 2-step meal of French onion soup with the salad that had strawberries, oranges, blueberries, and chicken. My company had the 2-step meal as well. I would come back again! Especially because it's the only Panera close to Mahopac that I know of. I added photos of our meals to their yelp...lmk if it isn't there. read more

The food was good and the service was great. John and Pablo were very friendly and running around helping I didn't see them stop working hard and fast as it was busy. Greeted by some amazing cashiers Marcelo and Joey. The kitchen staff apologized for the wait but over all it was fantastic. read more

Good for service was good I enjoy there pick 2. Very clean and the women at the register was very nice

This place used to be good in 2012 but now it's slowly dying. They used to have a lot of works but it looks like one person at the cashier and those iPads you use. They make wait almost a hour for your food after you order it. The menu has lesser thing on it then it used to in 2012z read more

When I first arrived I was attempting to use one of the kiosks which ended up not working! I waited not long for the other kiosk! I started using it but an employee needed to use it quickly with another customer before I started my order which wasn't a problem! I believe the worker was the manager! He was very gracious for letting them go first by offering me a free pastry or a free drink which was very nice! I was looking for a salad but unfortunately they didn't have any lettuce so I pass on a salad! I got a half sandwich and half Mac and cheese which was good! The place was clean and well kept! Not from the area but if I'm back in town I would come back read more

I got Panera with my friend for takeout, and had it delivered. We had some basic soups, kids mac & cheese and I think I ordered some kind of cool quinoa bowl with some avocado and amazing dressing. All I know is that we inhaled everything, the soup was amazing, broccoli cheddar for the win! The bowl I had I can't even remember what it was called and it probably was seasonal, but it was fantastic. So if they ever have some kind of avocado quinoa and sauce bowl, get it! I was lucky enough to get the delivery for free but otherwise I think I would probably just go pick it up. This location seems clean and pretty efficient for the most part read more

Amazing service every one is so nice we came with a family of 9 and we were greeted with great hospitality I would 10/10 recommend we are definitely coming back! Store was clean and food was amazing read more

I asked a broccoli cheddar soup in the bowl bread to eat there and they gave me the soup to go. I noticed that I could not make my dish because the bread need it to be cleaned inside to add the soup. I asked them to do it for me because they are using a gloves and they have the right tool for do that and they refused to do that. I will not return for this panera store. read more

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Glad to see the one "nice" lunch option - other than deli after deli - or burger after burger - is still going strong. Nicely busy at lunch today. The staff is always smiling and firendly and the turkey/avocado/BLT with a pickle is a fine lunch-wich. Even better for you without the mayo. Get a Panera card and collect frequent eater awards... read more

Panera Bread - Sandwiches Near Me - Mohegan Lake, New York

I don't regularly dine at any chain restaurant. Panera Bread is an exception Good soup and sandwich combos, rotating soup choices, and always freshly made coffee. Generally good value, though Panera's coffee prices are slightly higher than the competition Free Wi-Fi for the traveling sales person, mom with kids, or folks between jobs Frequent guest program actually delivers value--offers an occasional free item Cortlandt location is good addition to the area, and I think above-average management. read more

Great customer svs And line moves really fast Good always fresh too My new favorite place to eat read more

The new chicken sandwich is absolutely delicious !! I could eat that all day. The bun alone is soft and buttery, chicken was juicy and cooked perfectly. Absolutely wonderful !! Will definitely come back for more. read more

The food is great and the prices are work-able, however the customer service could use a lot of improvement between employer and employee. When I went into the restaurant on 2/20 I was sitting in the dining hall and overheard a conversation between someone either by the name Pedro or Pablo (the name tag was unclear) and he was treating the cashier horribly, he was rude and disrespectful to the poor guy. The cashier was great! He took my order with a smile and friendly attitude, only to get reprimanded by one of the managers on staff. It completely ruined my experience and I assume the cashiers day too. I would recommend a refresher course on how to speak to humans for the manager! Completely uncool. read more

Always pleased with our local Panera restaurant Service is usually good people friendly place is pretty clean read more

Every time I do mobile curb side pick up, I select utensils and they ALWAYS forget the utensils. All the time!!! How hard is it to make sure there are indeed utensils in the bag? get it together. Food was great but could have been better if i didn't have to drink my soup out of my cup. Get it together Panera read more

John has really turned this place around I can't believe the changes he has done since taking over as manager. Everybody is so welcoming and the food is always hot and fresh. read more

Terrible place, i ordered a coffee an egg an bacon on a small bun..9.79? Last time i ever go back to this place. I doubt if they stay in business long. The coffee they changed to a cheap brand that tasted like drinking hot water, and the eggs were not even cooked.....never again. read more

The food is always fresh and tasty. The manager (I believe his name is John) is welcoming and engaging. Makes for a good experience.

Say it ain't so! Paneras Corp, office sent us a message, lobster sandwiches would be available today. I called this location, they are part of a franchise group, which will not be participating in the lobster roll program this summer according to the woman who answered the phone. I love the salads, soups & desserts. My husband & sons only like some of the soups & desserts. The only sandwich they will come in for is the lobster roll & soup combo. They are not interested in the other sandwiches or salads. We have had a lot of wonderful lunches, dinners and conversations over past summers at this location. I will get my solo salad to go during the week. On weekends, we will get lobster roll sandwiches at other restaurants in Peekskill & Croton. We are so disappointed. It was perfect on hot summer days, iced tea, corn chowder soup and the lobster roll. read more

Panera Bread in Cortlandt Town Center! Great place to relax and sit and people watch and work on your computer. Clean and friendly environment. Menu changes with the seasons. Always fresh and delicious and offers healthy choices! Love the bread selections and the soda bar (free refills) one complaint, sometimes short staffed and line can form and orders take longer to fill. read more

Today I went in with a smile and eagerness to order and was faced with a sour faced cashier. Noticing her frown/depressed mood, I warmly said hi( but Lord she was in a mood. A seriously negative mood. I am not going to put her on blast by name, but Management needs to consider their point of purchase people. The food preparer (female) was not acceptable. Service can be better. read more

I would have liked to give no stars to this poorly managed place. My husband and I went to Panera Bread one morning while waiting for a prescription from Walmart. We had 20 minutes before the script would be ready, so we thought to stop for a cup of coffee and an egg sandwich might kill the time. We were greeted by an older woman who was the cashier on duty. She recognized my husband and started talking poorly about a gentleman that is part of my family. When my husband who at this point was embarrassed told her that she was referring to a family member of mine, she stopped speaking, took our order quickly and never apologized. I found this to be over the top rude. Our order was simple, two egg sandwiches over easy with cheese. After ordering we went to sit down and couldn't find a clean table. Finally, I cleaned one myself with napkins. We waited for about 15 minutes before I went to the area where they were preparing food and asked what had happened to our egg sandwiches. The cooks were talking and said they weren't started yet. A while later the sandwiches arrived with the eggs scrambled and the cheese melted on top of the bun. That's right, you read that correctly, on top of the bun. We had waited so long I would have excepted the scrambled egg sandwiches but with the cheese melted all over the top we had to send them back. We told the runner that these were not ours. Our eggs should be over easy. And we also explained that the cheese on top of the bun would make it difficult to eat. He took the sandwiches back. We saw him speaking to the cooks, and again we waited another 20 minutes. So, once more I approached the prep area to ask what the hold-up was, and again the cooks were chatting. I said, 'excuse me can you tell me what is going on with the two egg sandwiches we ordered? Preferably with the cheese on the inside of the roll." The older of the two cooks asked me, "What egg sandwiches?" I replied, "We ordered two egg sandwiches over easy, remember? Where are they?" At that moment both I and the cook glanced over at the frypan and low and behold there are our eggs, black, burnt and swimming in a sea of grease frying away. I say, "Oh, would you look at that." The cook's response, "darn I forgot again." At this point, we asked the gossipy cashier to give us our money back. I will never go back into this crazy place again. read more

Came here tonight for light dinner by myself. I got the Mediterranean chicken bowl . Omg ! So delicious! Veggies are fresh with nice portion ! You lost a star because honestly the restaurant looks dirty and needs to be swept, cleaned . read more

The manager Pablo is amazing! He was so incredibly nice when my broccoli cheddar soup was forgotten in my to-go order; I received a refund plus the next day he still gave me a soup in a bread bowl on the house. They really went above and beyond to right a slight inconvenience. Love you Panera Mohegan Lake!!!! read more

Went there yesterday(08/13/2017). BEFORE I entered, I was glad to see that they extended their hours til 9:00p.m. I was there at 8:00p.m. The worker behind the cashier was 1/2 dead barely acknowledging me. I was trying to pep him up, maybe after a long/bad day, with small talk. I was looking for something Red Velvet. All the pasteries were dried out chunks of dough with frosting. What is making me NEVER come back: FLIES all on those croissants etc. He paid it no mind. Where are we in a school cafeteria? Besides, their coffee being horrible(colored water) from day 1, I've had enough of trying them over and over only hoping for a SMALL improvement. Now, the small azz $1.05 macaroon that I bought was an easy purchase. He gave me the Spanish Inquisition as to where is my card for points etc. over a lousy $1 purchase?! I wanted to go the F home. No greeting no thank you, just grief! read more

I love their food!! The salads, sandwiches , soups and brownies!! They offer curbside pickup which is great for people who are too tired to go inside or are in a rush! It's fast food that's not fast food but good food!! read more

Please Panera manager make the service more efficient.. hire more (or better trained) people or do whatever you think it's necessary. The food is good but hey that's a restaurant chain so I know what I'll get. However waiting over 40 min for One Sandwich is not acceptable. The line was 5 people so can't blame it on the place being busy. Definitely not coming back here. read more

Out of all the Panera's I've been in, this is my favorite. Friendly staff and quick service.

Absolutely terrible location. It's as if corporate has gone out of their way to ignore any candidates for employment who have even a semblance of intelligence. Their signature trademark is getting orders completely and sometimes confusingly wrong. Service is hit or miss. The food is standardized so if you somehow manage to obtain something close to what it was you told them to give you, it's typically quite good for the fast food space, but that happens so infrequently here as to render the point useless. read more

Why so filthy? Why? Sitting next to a new manager who I told him if I were a manager I would take those couches and throw them out right now! Apparently he needs authorization. And agreed it was gross yet just sat there reviewing a corporate book.i also pointed out how the bench he was sitting on is filthy. His response is that he's only been here for 2 days and will fix the problem tonight. Yes this is what keeps customers from returning. Yes Paneras losing money but you keep doing paperwork. Of course with no other customers in front of me the sandwich I ordered was missing Avocado and the prep area is dirty. The stainless steel covers for the food prep area look horrible and dirty Am I nit picking? No. There is no excuse for filth in a food establishment .And no excuse for a Manager to sit and do paperwork 4 feet from 2 filthy dirt crusted armchairs.No excuse for an item to be missing on a sandwich when you have no orders up! read more

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This Panera was great- clean, nice atmosphere, quick service. If you are unfamiliar with Panera, they have sandwiches, breads, muffins, soups, salads, smoothies, coffee, etc. Everything I've tried is good! I think it was a great addition to the Cortlandt Town Center, especially with the same old fast food options in the area. read more