Panera Bread in Lawrence and All.other locations are Great...Everyone that works here is Very professional and courteous, Lir The General Manager is Awesome, he goes beyond helping customers and is Highly respected by his Co workers, I've been coming for yrs, Always a very friendly hello....The food is Always Very fresh, and desserts are freshly baked on premises I give it 5 stars read more

My last visit was a huge disappointment. Waited over 7 minutes for my order to be brought out..in addition, when I was about to eat my sandwich for lunch after a loonngg day, SURPRISE, a long piece of hair was just chilling in the melted cheese. Disgusting!! Needless to say, I won't be back to this location! read more

See all

Best mac and cheese ever. If you never tried it ur missing out. It's soo good so creamy so cheesy. I was never a fan of mac and cheese until I tried it and now I love it so much it's so good. read more

Great experience at this Panera Bread. The food was fresh, the restaurant was clean, and service was quick. The general manager was especially friendly and helpful, you can tell he genuinely cares about customers and runs a great store. I will definitely be back and highly recommend this location. read more

Panera Bread is always an easy choice and option for whenever I need fresh food to enjoy for lunch or dinner. Great menu options for adults or kids. Service was great with clean and spacious ambiance. read more

See all

Today I stopped Panera bread for lunch. And once again disappointment. I order the broccoli cheddar soup and sandwich. The soup was sitting in the window for 10 minutes and people were talking over it. Then when the order was ready the soup was very cold and the sandwich was soggy. I brought it back to window, instead of giving it to g me fresh soup they put it in the microwave. Who does that!!!! No more of my hard earned money will be spent here. read more

So pissed I ordered this joke of a 1/2 steak sammie. Saw it on YouTube and was suckered into spending 10 US dollars on this mess. Barely any ANYTHING. And what's worse is I tipped! Wow. Never again. I will stick to the river and the lakes that I'm used to at Panera: cookies and bagels. Ughhh. I was so exhausted from work I couldn't bother to go back in the store and tell the manager the sammie makers are messing up BIG TIME. read more

Panera Bread - Mask is placed there for scale. It's clean folks. Stay focused! Lol! - Sandwiches Near Me - Lawrence, New York

See all

So they fixed the loud music problem now even though they probably knew how to from the beginning. Now the coworkers are extra rude and extra slow. Like mentally too, and they look angry so that's kind of concerning. Maybe it's all the caffeine, who knows. These reviews are crazy... makes sense though read more

The food at all Panera's is the same. I always enjoy it. But what I want to say is that this location has a great staff and recently I had an order from the app that , when I got to Panera to pick it up..didn't go through somehow...or it went to the wrong Panera. At any rate the manager, Andrea...quickly figured out what to do, made me a new order very quickly and made me feel so much better. This is great service. I didn't even get a chance to get upset with the mess up, which may have been my fault. It was fixed quickly and I was happy. Thank Andrea! read more

Can't believe that I didn't write a review for here yet because it's my fave Panera. It's usually clean with ample parking. I have never been disappointed by the food at this location and have received my order quickly. I almost always get the Fuji Apple Chicken Salad with Chicken Tortellini. The salad is always fresh. They give me extra bread and butter upon request. I used to come here at least once per week but since they discontinued the Carrot Cake cupcake, I have slowed down on my trips here. Maybe a blessing in disguise! read more

Panera Bread - Chicken tortellini and Fuji Apple chicken salad with bread - Sandwiches Near Me - Lawrence, New York

I would have rated this a zero if Yelp had that option! The customer service is terrible! I had food delivered to my job where I'm a home health aid so I order a strawberry poppy chicken salad with a Large Fuji Apple Cranberry with caffein only my salad came and my bread had bite marks on it! I called them to tell them about my missing salad and my tempered bread only for the person on call to cut me off before putting me on hold for about 20 minute! All I wanted was for my drink to be refunded. Don't soend your money here. IT'S NOT WORTH THE HEADACHE! read more

Panera Bread - Sandwiches Near Me - Lawrence, New York

I started eating here consistently about a year ago. The food is always fresh and on point. I love a yhe healthy options. And I'm so happy they have breakfast now. The staff here is awesome. They really are a team and care. And the few times I've had an issue I wrote to corporate and they took care of me. I live in Valley Stream and drive to Lawrence because the food and staff are better here. read more

See all

Very spacious location. PB has the winning recipe. I took a star because the manager had to get someone to take an order. I feel a big part of any business is good customer service. More often than not Panera Bread has good customer service. read more

This place is a disaster. I have spent a lot of money with Panera this year, buying lunches for business meetings with school district administrators. Never again. Their complete lack of any business acumen and ethics should put them out of business. I ordered lunch for 30 online yesterday to be delivered no later than 11:15 this morning to a school in Far Rockaway. At 11:15, with no lunch having arrived, I called. I was told the driver had just left and would be there as soon as possible. Their place is 20-30 minutes away from the school. I had all those people expecting to eat at 11:15 and I had nothing. What should have happened is that when they realized my food was going to be late, I should have been called, like when it was 11:15 and the driver hadn't left yet. Instead, they hoped I wouldn't call. Then, a few minutes later I get a call from the driver telling me they were running late. I said tell me something I don't know. The driver couldn't care at all. At 11:45 I called the driver. I was told they had dropped the food at the main office. I asked why they didn't bring the food upstairs to my meeting. After all, Panera charges a $40 delivery fee, the least I can expect is for the food to be delivered to the correct room. The driver says they had another delivery. Thankfully, just then, someone from the office brought the food to our meeting room. I have learned my lesson about doing business with Panera. If anyone does a catering order from this place, they had better make sure when they place the order, they designate a delivery time an hour before they actually need their food. Because they can't get it done right and on time. And they just don't give a damn. It is now 5:40 and an update. A Panera District Manager just called me. First thing out of his mouth was a lie. He said the driver was late because they were stuck in traffic. I stopped him right there and told him not to try and BS me. I told him that I called at 11:15, when the lunch was supposed to be there, and was told the driver was just leaving. He then said that's not what he was told. And there you go. That just reinforces the complete and total lack of ethics and professionalism from Panera. Order from this bunch of rubes at your own risk. read more

Was pretty surprised since last time I was here it was typical fast food. But now it's totally different, it's more cheerful and cozy. Plus menu variety and assortment is pretty impressive. They have so many salads sandwiches and soups that will blow your mind. Also they have breakfast and freshly baked goodies such as danishes, croissants, muffins, cookies, square cakes and etc. Of course they are absolutely famous with their freshly baked bread and roles. My favorite is raisin bread, it's absolutely delicious, taste and smell just like a your grandma kitchen. Few things that I feel in love with were -you can place your order on a dash board computer screen -you can order half portion like half soup with half sandwich and have both of this world and not feeling staffed and that's exactly what I did! I order half portion squash soup with half portion turkey sandwich. They have a lot of seating areas private ones and a wide open as well. You can see high school kids hung out here sharing their sandwiches and half a dozen ladies seating next to the window, playing cards and enjoying their coffee with sweets. Definitely coming back!!! read more

See all

Panera Bread is always fresh and tasty food. I had the French Onion Soup. One of my faves you can never go wrong with that. I also had a turkey sandwich with kettle chips. The service was wonderful. My server was excellent. He was the true definition of customer service. They also have my favorite soda Pepsi!!!!! The lines are quick and you can also use a kiosk to order or use the app and place a mobile order. read more

This Panera is just about the only thing close by when one is shopping close by. I am not a fan of fast food so I pass McDonalds, Burger King and slip in for salad or soup. This location is quite busy but maintains cleanliness and you're in and out pretty quickly. There is plenty of tables for dining in and customers stay awhile and take advantage of the free WiFi. read more

Panera Bread - It is currently 67 degrees. Why is the fireplace going? Smdh - Sandwiches Near Me - Lawrence, New York

I needed to get out of my office and get some fresh air. I was hungry and Panera was close and convenient. There were new food on their menu so I asked the cashier to recommend the most popular. She suggested the half BLT turkey avocado sandwich and the strawberry salad. Both were delicious and filling. I was tempted to go for seconds but I know I would struggle staying awake at my desk so I passed. Overall the staff was quick and efficient and the service was a 5/5. read more

Panera Bread. I've seen 'em all over before but never had an interest. Guess I was attracted by the Big New Shiny Building and the curiosity of what Panera Bread is. First time Panera Bread experience and they definitely didn't disappoint. The place is brand new, maybe like a month old. They have a huge dining space of booths and tables and everything looks super clean. They also offer free Wi-Fi. So I'm guessing Panera Bread is a Soup, Salad, Sandwich and Pastry place. Chose the Pick Two (1/2 Salad & 1/2 sandwich) and ordered two Signature Items of the menu. Chopped Chicken Cobb Bacon Turkey Bravo. The Chopped Chicken Cobb. The lettuce was fresh. It had corn, black beans other healthy things floating around in there which added to the salad. The chicken was tender, not to thinly sliced and had a nice flavor. I think it was Russian dressing that came with the salad; some orange creamy stuff. Super Good. Enjoyed it. Bacon Turkey Bravo Sandwich. Soft Bread. Fresh Lettuce and Tomato with Good Bacon and Turkey in between. Enjoyed. They actually prepared a Full salad instead of the Half by mistake and let me keep the full salad. Nice! There was also a mix-up between getting a regular lemonade and frozen lemonade and they let us keep the regular lemonade and prepared the frozen one at no extra cost. Nice times two! So I'm guessing the staff is a little new, but that's not a bad thing. They were friendly and the manager was cool. Good First Experience. I'm a Fan. read more

See all

Had the Best Experience there! The Manager Abdellah, was so professional and handled my initial issue with a smile! The food was delish!!!! I'll certainly be back!!! read more

I ordered the broccoli cheddar soup, margherita pizza, and coffee. The soup and pizza hit the mark, but the coffee was too weak, too light and I went for the dark roast. 3 stars because of the weak coffee. read more

This is like other stores in the chain. Good food. Healthy and non healthy options. It's a nice atmosphere and has free wifi. I prefer this to Starbucks if you have to get work done. Larger and more comfortable in my opinion. Sometimes you get free stuff with their rewards program. I got free bagels for a month once. The bagels were very tasty and I really liked their cinnamon crunch bagel. Delicious read more

The croissant and bear claw pastry was somewhat stale as if from the day before. Really surprised by it as Panera normally has very fresh pastries. The breakfast egg pies were good. read more

This location has the nicest employees, and they seem to enjoy the general work environment... that means the food is accurate and fresh. They offer suggestions when you're bewildered and samples of new soups and such. Stopping here on my way to work is always a plus. Will be back soon. read more

Panera Bread - Turkey avocado BLT sans bacon on cibatta - Sandwiches Near Me - Lawrence, New York

I am a monthly coffee member and stop 3 times a day to get coffee. I like the coffee served at Panera very much. I have been to many different Paneras. The service varies from Panera to Panera, thus, training and supervision is essential. I had the worst experience today in the morning at this Panera. I ordered my coffee and discounted pastry from the tablet. As I waited for my order to be fulfilled, I noticed several incidents of poor order management as the staff completing the orders made several mistakes caught by customers and staff themselves. I waited approximately 10 minutes for the empty cup of coffee and the pastry. My order showed on the screen as completed. I asked the staff where I could pick the order and they asked my information...I just asked them to give me my large size cup for my coffee and the pastry. They gave me the cup and told me to go to the pastry counter near the register to get the pre-ordered pastry. The gentleman behind the register could not help me out as he had bags and searching for a customer in the dining area. As he returns, I'm standing by watching him put away bottkes of water in the refrigerated case, totally ignoring me. I asked what I needed to do to get my pastry, and once again, he started entering it in the register. I told him I had ordered it with the tablet approximately 15 minutes ago. He told me that his job is to place orders with the register. Annoyingly, I asked him to just give me the pastry .... he complained about my demeanor. I requested to speak to the supervisor and waited 5 minutes with no response. read more

I totally love this place. due to this pandemic I order Alot from this place. I LOVE THE GREEN SMOOTH AND STRAWBERRY SMOOTH. They have great varity of food. And great choices of food. Great place to eat if you want to eat organic. The one thing that I wouldnt get is the salad for delivery. Because it always comes back soggy and drippy. Because the dressing is already in the salad and not on the side. read more

I came for a half Greek salad. They were out of olives, which was fine. I asked for no feta cheese and cucumbers to be added. Apple on the side. Seems pretty basic and simple enough? 80% of the romaine in my salad was just the hard white center with NO GREEN LEAVES ?! The few green that were present were partially brown. I was completely disgusted. Absolutely no excuse, never coming back here. If I hadn't been rushing to get to work, I would've taken a picture. Apple had some brown also, but not too bad. Only giving 2 stars because cashier was very kind, helpful, and swift. read more

Really don't see what the hype is o we this place is. Found service to lack luster, and food not worth mentioning. read more

I finally came to "Panera Bread." I've been there in the past once or twice, but I wasn't Yelping yet. I came here with my group. They were starving and I was buying, so trust me they were eating. The parking is great here and the place was busy. I loved the look of the place, modern, clean and organized. The staff was friendly, really friendly. They don't hesitate to ask what you need. Everything looks so fresh and the items on the menu look delicious. It was hard to decide what I wanted. The cashier and my group laughed because I had to make such a tough decision. The mac and cheese was definitely one that was coming to the table. I finally settled with a panini, you just can't go wrong with a panini. Once the food came out we all sat down to eat. Everyone at the table loved there meal. But they say food taste better when it's free, maybe that's why it was so good? Well once I bit down on my panini I know what the fuss was about. When I tell you that mac and cheese was good, believe me it was good. I even ate some out my girlfriends bowl. My mind was blow away by the taste and cheese (Did I ever mention I love CHEESE). "Panera Bread" was better then I remembered. Only negative was it's a bit pricey, but other then that you have a winner. I would definitely come back with a group and enjoy again. Just next time I might forget my money at home. read more

See all

The worst service in the world. The workers are doing you a favor that they are even here plus forget about internet.

I work close by and I absolutely love this panera. This is the best panera I have ever been to. All the staff is nice, the food is always tasty and the place is so comfortable. I highly recommend this place for lunch time. So amazing!!!!! It has a big parking lot too. read more

Our company ordered from this location today and half of our order was missing as well as half of my salad. We called Panera to let them know and the manager was amazing. He sent us our missing items, an entirely new salad for me, and added cookies and a soda. We all screw up here and there but the customer service from this manager was incredible and made up for the negative experience. Thanks Panera! read more

Panera Bread - What they made up with - Sandwiches Near Me - Lawrence, New York

See all

I love Panera Bread as a organization. But, the Lawrence, NY location is the worst I've ever been to. It's unfortunately the closest to my home. I always do rapid pick up orders. It never fails that something is always amiss. It's either they put the wrong dressing with the salad you order, or an ingredient is missing. Sometimes I've even gotten something I didn't order, and had to go back. This site has a moderate flow of clientele, but not so much that so many mistakes are made. I don't usually write reviews, but I felt compelled today. I did my usual rapid pick order. Just to get home, and find my figi chicken apple salad, had no chicken. Isn't that one of the main ingredients? Right now we're in a heat wave, and no wants to get home, just to leave again because a careless restaurant messed up their order. Hence, I will just consume my chicken less salad! The Lawrence site is giving Panera Bread a bad rep with their poor customer service. read more

It was my first time having Panera. Nice & clean. When I walked in an employee greeted me. Ordered a full chicken caesar salad. I feel like it could've used a little bit more salad dressing. The cardboard box it came it was a little weird. For the life of me I still don't understand why people spell my name wrong. This day it was spelt "RONDAH" Um, why? The employees preparing the food was talking about something inappropriate and they were loud. "I don't ask for a ride, she offers so she don't gotta act like that..." I think it was because the person asked for gas money or something. Take your unappreciative self to the bus. Besides spelling my name wrong, they said it wrong so I was even more annoyed. Like, can you read? If I'm in the area again, I'd come back. I'd probably order beforehand though. read more

I HAD to try their new lobster sandwich! I think it was $15.99. It was delicious with their Cobb salad. The staff is always friendly here, as they kindly removed the meat from my Cobb salad. My FB gets the usual Mediterranean sandwich with broccoli cheddar soup, but he tasted my salad and It was SO good, I had to share with him. Panera can get a little pricey for us at times, but we enjoy coming here because of their selections and comfort settings. read more

Panera Bread - Lobster roll with Cobb salad - Sandwiches Near Me - Lawrence, New York

See all

This is my 2nd Panera Bread experience. I really want to like it. But the food just escapes me for some reason. This location is relatively new, but it looks like it will do well. The staff was nice, the seating areas were plentiful and looked ok. The food is the same as any other panera location I suppose since its all just microwaved goods. not sure if this exists in other Paneras...but this one has free wifi... wish i can say more nice things, but the food is really not my thing read more

I ordered a to go order as a quick stop between Christmas shopping. The guys who prepare the order are great. I didn't hear them call my name so they came and was looking for me. I didn't even check my order before I left ‍ but as I got in the car about to leave another worker came out with the missing sandwich. Great service. read more

I'm a huge Panera Bread fan. Their food is delicious and they promote clean eating. Came here with my child and wanted to unwind and have some lunch. This place gets busy during lunch but it's very spacious in here but you'll definitely have a place to sit if you wish to sit and enjoy your meal. I normally order the pick 2 with the turkey bravo sandwich, chicken and wild rice soup and a large green tea iced tea. This sandwich is delicious! A must have especially with that green tea iced tea. A staff worker, Jacob saw I had my hands full and came around and helped me to a seat and brought over a high chair and cleaned the table off. I thought that was superb service. It's nice to see workers go extra for their customers. I've been here many times before and the staff is always friendly and the place is always clean. No compliants. read more

Similar to every other Panera bread. There's hardly ever a line here, the employees are friendly, the restaurant is very clean and you get your food in about 3 minutes. The food is always fresh and you get no bad surprises. Parking is always easy to find no matter what day of the week it is. read more

Every Panera I ever been to and let me say there have been a lot lol are always good. I needed something good and filling after doing my Polar Bear Event and went with the turkey chili and it was delicious. It had plenty of vegetables and flavor. read more