This Panera is a really nice location, with massive windows and natural lighting. When we first went in to order the employee at the register welcomed us and made us laugh, took our order, and invited us to find a table. The food came out a lot faster than I expected. While it might look a little smaller at first compared to other fast food, we got very full and really enjoyed the meal. Having the option to do the You Pick Two is also really nice, since you get to try more of the pretty large menu. read more

Panera Bread - The You Pick Two with half Chipotle chicken avo melt and half farmhouse crunch. - Sandwiches Near Me - Indianapolis, Indiana

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Service was amazing here. This is a newer location on the south side of Indianapolis. It's a stand alone building with ample parking. I came here with my friend after the gym. My friend ordered our food on the way here, so when we got here it was ready. We decided to dine in though, and one of the lady workers was so nice to us. My friend ordered a pastry, but they were out of the one she wanted so she gave her whatever else she wanted. We forgot to buy drinks with our meal, so we were purchasing them inside, and the lady just gave us cups. I ordered the pick two with a soup and salad, it hit the spot. I love their chicken noodle soup, and I tried a new sandwich - toasted caprese focaccia - it was delicious. We sat inside and talked, the vibe here is chill, lots of windows for natural light. After we finished our food we decided we wanted some coffee, so my friend tried to purchase them, and the same lady gave us coffee cups. We insisted on paying but she said it's ok, that's good service. The manager came around and we thanked him for the great customer service. The women's restroom only has two stalls. read more

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The food was fresh and great! The person taking the order let me drive around and ran it out to my car since I had a mobile order. She went above and beyond for fast and fabulous service. read more

We went up to have lunch with my sister who resides near the Southside of indianapolis and to shop at Costco. I wanted to try out the new salads at Panera Bread. I tried out the new southwest chicken salad. I enjoyed the salad and have enough for another meal. I also want to talk about the layout of the restaurant as a disabled person. The parking spaces are nicely placed around the outside of the restaurant. The ramp was added later. The asphalt ramp works well. I appreciate the Panera Bread app and how easy I was able to place an order. read more

Panera Bread - New southwest chicken cobb salad. - Sandwiches Near Me - Indianapolis, Indiana

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Drive through is great. Fast and staff is pleasant Great staff Glad we have a drive window makes things easier read more

A lot of people online say this is overpriced hospital food. I'd tend to agree with them in their cheaper items. Don't fall for the grilled cheese option, they shouldn't charge people money for that. I recently got the French dip and it was actually pretty good and very filling. The half is $9 and the whole is $13. You might as well get the whole and save some for later. read more

Panera Bread - Ciabatta French dip - Sandwiches Near Me - Indianapolis, Indiana

The service in drive thru is insanely rude. The girl that is doing the window has the worst attitude ever. If you hate your job so much then quit lol read more

This location and the Avon location seem the same to me - a confusing layout for ordering. I like the Plainfield location much better where it is very obvious after walking through the front door where you go to order. After ordering, they called my name to pick up my food before I could get my change back into my wallet. That is fast service. Granted it was only a bowl of soup and no sandwich needed to be built but it was as if it was instantaneous. I ordered the Chicken Noodle Soup in a bowl. For an $8+ bowl of soup there wasn't much to it. The bowl was only half filled with the broth, no biggie I guess but after six spoonfuls, none of ingredients of chicken, noodles and veggies were left. I had much better chicken noodle soup at the other Panera's. Now what little of the soup there was tasted very good. I've had it before from Panera and that's why I ordered it. I wasn't disappointed in that regard. Another disappointment are their fountain soft drinks. Only one diet drink is offered and it's the old Diet Pepsi. There are none of the new Zero sugar soft drinks offered. Every major soft drink has come out with a Zero option but sadly 99% of restaurants are out of date with soft drink offerings. read more

Panera Bread - Chicken Noodle Soup with Chips - Sandwiches Near Me - Indianapolis, Indiana

I treated myself to a sandwich today and the bread was stale. It's bad enough they skimp on toppings these days, but bread that is hard to bite and chew? People don't make enough to waste. read more

I used to come to this location almost weekly. After today, I am never coming back. I also get the same order every week, and it's pretty unique so I know they recognize it. The attached is what I received today. This sandwich is already supposed to come with avocado. I asked for extra on top of that. What I got was 2 slices on the entire sandwich, and one was rotted, as you can see. I threw this BS away. Absolutely pathetic, and costed me $15. You guys suck. read more

Panera Bread - Sandwiches Near Me - Indianapolis, Indiana

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Very clean building very peaceful area. But! Employees touching food with hands that are touching phone and not being washed where it is viable to customers. Went on 9/1 about 7:31 the employee running the front was on there phone whilst making my order. They also did not follow my bread change request the bread wasn't toasted with the rest of the sandwich. Over all would return but miss seems like the employees don't care read more

Service was horrible. Older lady had an attitude for some reason and seemed to not be happy i wanted to order food. Place was pretty dirty.

Already going downhill...this was what my salad looked like today. The back prep area was incredibly dirty. Sad to see it go downhill so quickly. This lettuce should have been thrown away. Will not be ordering food anytime soon. read more

Panera Bread - My Greek salad - Sandwiches Near Me - Indianapolis, Indiana

I used to frequent Panera pretty regularly, but have fallen off the wagon as far as eating there. On Sunday we decided to have a surprise sprinkle for one of my friends who is having her third child soon and Panera was decided upon as the meeting place. This location is down on the Southside amongst a ton of other stores. It is kept clean and looks standard to what other Panera models follow. I assume most people know the drill, you order at the counter and you are given a buzzer to indicate when your food is ready. Panera has a ton of options in the ways of eating. I get the you pick 2 option. I went with the French onion soup and I love this soup. It's actually the first thing I ever had at Panera, I just love the flavor of it. For my sandwich I got the turkey BLT and a side of the baguette. Delicious and I'm sure I'll make my way back to a Panera soon read more

Panera Bread - Sandwiches Near Me - Indianapolis, Indiana

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I was super excited to try the new Garden Avo Toast. Please look at the picture of what I was expecting vs what I got... read more

Panera Bread - What I got.. Garden Avo Toast - Sandwiches Near Me - Indianapolis, Indiana

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Panera is a sold lunch spot, especially if you are trying to escape the fried foods served at most fast food venues. We have been coming to this southside location for years. It could use and interior refreshing or remodel. The staff is friendly, and the food comes out of the kitchen area very efficiently. My favorite thing on the menu is their seasonal turkey chili but unfortunately, it was out of season during my visit, so I tried one of their new signature sandwiches instead. It's basically a fried, frozen and reheated chicken breast on a brioche bun with 4 nickel sized parmesan crisp and a minimal smattering of mayo and greens. I think it really lacked flavor and could use another helping of mayo. I would not order that sandwich again. My wife always gets the broccoli cheddar soup and she said it was great per usual. We will go back to Panera again soon and she will order the soup, but I'll try something else and report back. read more

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Great comfortable restaurant. It's very cleans, There is a multiple options and the food is great. And to boot it the employees were very friendly. read more

i love the food but everytime my boyfriend and i go in the old lady shift leader is rude for no reason. like girl why are you interrogating me because i need a fork for my salad??? don't know how she became a lead with that attitude of hers. read more

Prices are higher. Food is/was good --but haven't been in several months. I don't like their location; restaurant is NOT handicap friendly. Difficult for handicap to get service. read more

I like everything except that new sandwich - toasted baguette. I tried the green goddess...soggy bread, fell apart, was not as pictured.

Absolutely loved the service and quality of food and drinks at this location! The staff is so welcoming and kind and overall very pleased with the coffee (caramel latte) and chicken frontega chicken sandwich. Going to this location reminded me how much I liked Panera Bread! read more

IYKYK Panera really hits. Expensive for what it is, but I can't dog on it. One time I came later on and they ran out of bread, so just make sure to not come too close to closing time if you want a baguette. read more

Terrible prices. Tried the new grain bowls. They upsold me the chicken, and when I get home no chicken. Very little in the bowl and the price is ridiculous! read more

Panera Bread - Baja bowel + phantom chicken - Sandwiches Near Me - Indianapolis, Indiana

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I saw a dirty, filthy store today that I've never seen at Panera. I stood in line for some time this afternoon, and there were people who were there longer. The good thing was that I had a chance to see how filthy the place was. The employees were oblivious to the customers. It was apparent they were only interested in their internal grab-ass, and that's why everyone had to wait. If there was management present, then it was mismanagement. Nobody looked professional. They were themselves filthy. I realize it's hard to get help, but the health department should close this place up. My wife and I decided to get out of there while we still could. read more

I absolutely love Panera bread. Their customer service is great as well as the food and drinks. Why go to Starbucks when you can come here My only confusion with this location is their rapid pickup. I ordered on the app to pick up inside and I think I was supposed to still wait in line for some reason. I went to pick up my order and someone greeted me as if I wasn't supposed to pick my things up without assistance. The purpose of rapid pick up is to avoid the line, and it was pretty long. Other than that, always a pleasure to get a nice cup or coffee and danish for breakfast and come back later for lunch. read more

Panera Bread - Pick two meal on lunch. (This was at a different location, not sure if Greenwood has outdoor seating) - Sandwiches Near Me - Indianapolis, Indiana

I only go here for their bagels as I am not a coffee person- but they're delicious! It's as exciting as when I bring donuts home for breakfast- my family eats them up! read more

Food was served very fast, however it was cold, the toast was hard as if it had been setting for quite some time. Waitress brought fresh toast and reheated our eggs and hashbrowns. Pancakes were cold and difficult to eat. If they were warm they would have been delicious! read more

The food is good but next time I think the salad dressing should be on the side and the Uber drivers forgot half my order but whoever answered the phone to correct it was really sweet and fixed the problem . It's nice to know there are still understanding and nice people in the world that take pride in their work there's nothing worse than calling a restaurant that messes up your order and then doesn't even try to get your order to you . This time someone took care of me thank you read more

I was there on the morning of 11/16/19. This review is solely based on the gentleman who was cleaning and bussing the tables. He did an amazing job making sure everything was clean and taken care of, even though it was a busy time, while also making multiple people smile with nice comments. I sat there doing work on laptop for a long time, and did not see him slow down one time. It was super impressive and deserved of a good review. I never got his name, but hopefully someone sees this and knows who I'm referring to. He deserves it! read more

Very friendly staff great customer service however when in line waiting to look at menu I seen your staff behind the counter eating and making plates to serve to the customers no hair nets on and majority of the staff making sandwiches and soup have long hair the store really needs to be cleaned tables were dirty trash on floor soda bar was sticky and the restroom was horrid just wanted to share my experience read more

I like this Panera. Everything is always fresh and tasty. The staff are young but attentive and personable. The main thing that could use some help is the cleanliness level of the dining room. It seems like we always have to find the least dirty table to sit at, and oftentimes there's not many of those to choose from during peak times. I like that they have a rewards program. Getting a free birthday treat is awesome. Don't forget to get a cinnamon crunch bagel with wild blueberry cream cheese! read more

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I go to this Panera Bread a lot and I always receive great service. They are usually pretty fast during busy hours which is great! The employees at the register are always very friendly and have a smile on their face. The food is the best part. I crave Panera's Mac & cheese at least once a week and that's usually what brings me back! The environment is usually pretty casual and during busy hours its not extremely loud so you aren't yelling to the people you are with while you're eating. I will definitely be going back to this Panera Bread and any others around my area in the near future! read more

Panera Bread - Mac & cheese and Tomato Mozzarella panini - Sandwiches Near Me - Indianapolis, Indiana

This Panera has gone so downhill. 20-30 min wait time after the 10-15 min approximate time after the food has already been ordered . The workers there messed my order up TWICE today . I ordered a side Asian salad with extra meat edamame and soy sauce - which we were charged extra for even though we didn't get the rest of the salas - I received the whole salad with everything on it . Then I tried ordering a whole Asian salad with only extra edamame, extra chicken and soy sauce - received a side salad with only chicken and no edamame . I will NEVER return and take my business ELSEWHERE . I will tell my friends and family not to come here either unless they want the complete opposite of what they order . So disappointed and annoyed because I was charged for things I never even received . And they have people that double check the order to make sure everything's correct ! That's what really blows my mind . read more

Employees are still friendly but service has gotten so slow. I use my app for curbside. Last month or so I've been having to come in. The app tells me my order is ready, I give my slot number and ten to fifteen minutes later, nothing. I go in to get it. It's either just setting there or not even done yet. I know they can be under staffed or busy. If that's the case, close the curbside option. People don't want to wait fifteen minutes and still have to come in. It's a waste of time. read more

Perfect meeting place for any time of day; cinnamon crunch bagel doesn't have a whole #morebagel :) but it kind of stinks when you get yours out of the warmer and it tastes like an everything bagel :/ blueberry cream cheese is pretty good. Hazelnut coffee from the refill coffee station is the best- don't pay for the fancy lattes if you want a good hazelnut drink. read more

I love this Panera. They always have nice helpful staff. I love their iced teas & I'm obsessed with their autumn squash soup in the fall. They also have a great rewards program. The only downfall is that the bakery items are often hit or miss on whether or not they're in stock. There's often a lot of empty spots. Other than that, it's a great place to come by yourself or with a group. read more

Panera Bread - Sandwiches Near Me - Indianapolis, Indiana

There cinnamon crunch bagel is the truth! Toasted, sweet, and all around a great experience! read more

Panera Bread - Sandwiches Near Me - Indianapolis, Indiana

Ack! THE WIFI IS AWFUL. Beware! I was warned but assumed my partner just went there on bad day. Nope. It was so slow I thought I had time traveled with the Doctor to 2000 and we were using AOL dial-up. Anyways, food is as good as anywhere and layout is standard but nothing super special. read more

Panera Bread - The Smokehouse Turkey panini sounds real nice, but is very blah (as you can see in photo). Get a different sandwich :) - Sandwiches Near Me - Indianapolis, Indiana

The entire restaurant was dirty, dishes pilled high and the bathroom waist basket appears to not have been cleaned out allday, including excretions in one of the stalls. Wanted to let the manager know about the concerns; a 20 years old came out . That explains all about of the current concerns. It was during dinner time, however it appeared to not be busy. Staff members did attend to the restaurant after the concerns were addressed. read more

Loved I stopped in here, was very busy some young guys working the counter. They were knocking out the orders.the older lady jumped off her cart an started taking orders in the bakery for people who knew what they wanted. As fast as they got up someone was cleaning up the table right in Time for the next person to sit down an eat was an impressive experience.was it a fluke? read more