I don't come to Panera Bread with any regularity. Have always seen it as a ladies place with salads, sandwiches, soups in a bread bowl and beverages. Very average stuff. But lately things seem different. I can order from a nice, easy to read menu and the offerings are put together as soup and sandwich, soup and salad, etc. Sizes differ depending on what you ordered. It is nice that you are not rushed to eat and leave. I have been using Panera Bread for business sessions and simply as a landmark to meet people. We can sit and sip a beverage or have something to eat. Easy. I like their salads and their soups. Lately, their chili is very good. I will be back. read more

Ok let's do this for starters food pretty good though my bowl WASNT clean but the kind and nice staffs quickly fixed it food was ready fast and food was also delicious service was wonderful all soooo nice the atmosphere of the place is so cozy and warm there is even a small fire place though tables always dirty food is excellent Service is great and the atmosphere of the entire place is wonderful. Overall good place but very dirty! *pics of my food and fireplace* read more

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Hit up Panera for a meal with mixed results. First off the restaurant was clean. That is a good start. The service was also outstanding. I ordered the Tomato Basil BLT and Broccoli Cheddar soup. The sandwich was very good. No complaints there. The soup was not good. It was very bland and lacking any flavor. So mixed review and won't get a soup again but not a bad sandwich and great service. read more

Panera Bread - BLT - Sandwiches Near Me - Indian Land, South Carolina

When you order a salad why do employees include old, rotten, sad ass lettuce that should be thrown out? Do they really think we won't notice? Ordered two large Caesar salads. Both of them had yucky lettuce. By the time I picked through them, they were small salads. Not good, no matter how you slice it. read more

Panera Bread - Lettuce that should have been thrown out! - Sandwiches Near Me - Indian Land, South Carolina

I tried this location for the first time. I would definitely be back and in-store was super clean. Staff was fun and they were very polite while taking to go order. I had to wait few minute extra, but still worth it. Broccoli cheddar soup is our fav. And we loved it. My salad was pretty nice and crunchy... read more

Panera Bread - New! Mediterranean Greens with Grains salad - Sandwiches Near Me - Indian Land, South Carolina

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Rapid pickup order. Two bite size pieces of chicken in a $12 salad and salad seems to be getting smaller

I forget why I don't go here and end up being reminded a year later when I give them another try. It doesn't matter if you go in, order from their app, go thru the drive thru or order from Door Dash, you will not receive the correct order, nor will they care. I'm not sure who owns this particular franchise but they obviously don't care either because this location has been consistently bad. For years. read more

Ordered a bacon egg and cheese sandwich carry out. I chose this item based on the menu picture online. The sandwich had one / half a piece of soggy bacon . One small Egg and plastic cheese Totally unacceptable read more

Panera Bread - Sandwich received - Sandwiches Near Me - Indian Land, South Carolina

$40+ Ordered off app for dinner and was served poor quality, incorrect & shorted amount. Wish I saw these reviews of all CLT area locations before ordering and won't make the mistake again. read more

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Avoid this location at all costs. The service is horrible and employees don't even know how to greet customers warmly. They don't give full portions of food and skip steps on properly making food correctly. I have had items missing from orders, salads missing the chicken and sold stale food. I have walked in during a busy part of the day and the manager himself had what look like an art project spread out on the counter behind the front counter instead of running the business. I'm constantly asking for my items that I have order and even had employees laugh about the mistakes they had made. read more

Most killer service experience in a long time... Not a huge deal, but I ordered a certain soup and a different one that I also liked came out. I sat down and ate every bit of it. On the way out I was stopped and asked if everything was cool and I said *absolutely* it was. I would have been perfectly fine just leaving, but I was offered...well, *convinced* to take a bowl of the soup I actually ordered out the door with me. I think that's pretty classy. 5 thumbs up! Thank you/! read more

Third time eating at this Panera Bread in Indian Land in 5 years! Now I know the reason why: Each time has been a huge lunch disappointment! H.u.g...e! The U-pick 2 half bowl of broccoli cheddar soup was luke warm. I asked for hot soup...and it had no broccoli! The half bowl of Fuji Chicken salad had 2 dried apple chips and fake chicken was sliced crumbs. I should have stopped at my favorite bar on 521 for a fresh salad and real meat! ...and same price! Really! Will not return to Panera Bread in Indian Land! read more

I was very impressed with this Panera. It has a very good feel to it. The decor is bright and neutral. (Yes I was the crazy woman taking pictures of the light fixtures with my iPad, ha!) Judy, who took my order, was very patient when my Panera Card wouldn't read and she had to reset it four times. I liked that it was asked if my daughter wanted the apple whole or sliced as her side. Her grilled cheese could have been a little more 'grilled' but she still liked it. The half modern quinoa salad came out well portioned! Very clean including the very pretty bathroom. I will stop here again! read more

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Panera has faithfully stood by the neighborhood through providing a safe place for Covid coffee drinking & allowing everyone to have a break from Covid isolation . They have continued on to provide a great place for coffee & bagels and an ever expanding Lunch menu or quick supper menu, the staff & management are very friendly & helpful all the while providing a pleasant environment with great coffee, good food & service ! read more

Today I visited one of my favorite places for coffee, soup, sandwiches and pastries. One can have breakfast up to 10:30 am. All baked goods are fresh daily and day old baked goods donated to several charitable organizations. Typical Panera menu of varietal salads, sandwiches, varietal baked goods, cold and hot drinks, and a kids menu. Outdoor seating too as well as a drive through. Vegetarian choices as well. Friendly staff and reasonable prices. Loved the Turkey chili and squash soup, green goddess cobb salad great, tuna salad just a tad vinegary . All in all yummy. read more

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I wish that the kitchen staff would actually read the order requests on the prep order receipts so that the customer receives the food as the customer wanted and how the customer wanted it prepared. Especially when a customer has made a pickup order and then drives back home and finds out the food items were not prepared as requested. It's so frustrating when this happens all the time! The prep staff needs to READ the order as REQUESTED! And, before anyone at this Panera Bread location uses the excuse that it can happen because they're busy making other orders, DON'T, this has happened very early in the morning's and/or on afternoon's when there was hardly no one in the restaurant or drive-thru that should cause this frequent lack of reading the prep receipt and prepare the order as requested. This happened just the other day at 7:20am and there was only one customer sitting with just a cup of coffee. I ordered 2 simple bagels, 1 with butter and the other with cream cheese and when I went to pick up the order at the prep counter there was no cream cheese with 1 of the bagels as requested. I pointed out the error to the prep person and she just turned around and said to another person (I believe the manager) that it should have cream cheese on 1 and she started to question me if I ordered it with cream cheese. What?! I actually had to show her my receipt showing the item ordered. They couldn't even read a simple order and get it right! READ the DANG FOOD PREP ORDERS...EVERY TIME..!! I can see why your location only gets a 3 star rating. read more

Where do I begin? The mid staff, the subpar food quality, the dirtiness or the lack of value for price. This was not a good experience and I will it go back. Panera has gone downhill over the years. read more

Wonderful & delicious food every time! The drive through window server yesterday was so helpful, courteous & efficient! We eat here all the time!! read more

Ordered a Greek salad today and very disappointing with their food quantity. Hoping for the better food in the future. read more

Panera Bread - Rotten salad leaves. - Sandwiches Near Me - Indian Land, South Carolina

I went to order food for my mom and myself after she had surgery and they forgot to include the soup I thought I had ordered. Not only did Jeff make it right and get me a fresh bowl of soup, when he heard that my mom had gum surgery, he asked if she might prefer fruit rather than a hard baguette. Talk about going above and beyond! Jeff was super helpful and nice. And we always love the food from Panera. But Jeff made my visit there today a very positive experience. Thanks so much! read more

My Baja bowl was cold from from the start. Was told by staff to use the microwave by the the drink machine. Not upset just disappointed. Ps the rice was uncooked and crunchy. read more

Ordered online and when I picked up and got back home 3 sandwiches were missing. Terrible customer service until the manager got involved. She was apologetic and tried to fix everything. read more

Panera Bread, what is going on at this location? Today, for the second time in a row, they didnt put my sandwich in the bag. I knew from my previous experience that I had to fully check my bag at the Drive Thru. I went in and the gentleman looked surprised as I told him that he didn't put my sandwich in the bag. He apologized but was confused on how to make the sandwich. I got home and took a bite of my Tuscan Chicken Sandwich, it was so dry!! It seems that the gentleman forgot the basil mayo. My baguette was so hard my dog couldnt chew it. There is a problem at this location with attention to detail. It's very frustrating to have consistently negative experiences at this location. read more

i ordered the mac and cheese bowl terrible never again the floor was dirty and we had to clean the table ourselves i will never be back read more

Panera Bread - window hasn't been cleaned and ages - Sandwiches Near Me - Indian Land, South Carolina

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This review is long overdue and who knows if during Covid these employees are still employed here but I say.....Awwww....I hate to give this low of a rating as I look for the crème of the crop....but Sarah gave such terrible customer service that I couldn't give the proper rating that I usually like to give. Not only did she have a poor attitude acting like it was a chore to assist, but I almost told her to keep the food as speaking with her seemed like a terrible imposition. McKenna........what a difference....she was Phenomenal with her pleasant demeanor and helpful ways! Thanks McKenna for making up for a terrible experience with Sarah! Perhaps you can be the example of customer service. If you were the only one waiting on me, I would have given 5 stars despite the fact that the food was mediocre. read more

The Indian Land, SC Panera is exceptional. The food is always fresh and delicious! The online ordering is fast and easy. My order is ready within 5 minutes. I love that they offer curbside pick up as well as in cafe no contact pick up. The staff is always friendly and helpful! read more

Good location, newer building, service is good enough for fast food

I was unimpressed. The one at Waverly is much better. It was a long wait even though I was the only car in line. The bread was burned, and there was less meat than usual. read more

Panera Bread - Sandwiches Near Me - Indian Land, South Carolina

The food tasted good, service thru the drive thru was friendly and fast. However, the value continues to shrink. 1/2 Chix Ceasar and cup of soup, $9.50. (before tax). Both portions were just small, esp. tiny amount of Chix on the Ceasar and the soup didn't even fill the small cup and was a bit thin. I guess making everything "clean" as they say means the prices keep going up as the portion size shrinks. read more

Got a salad today and it was frozen and wilted. Quality control here has become total crap. Endemic management problems. Every time I give them a chance I walk away wishing I hadn't. read more

Every single time with out fail there is always an issue with our order- food is cold, they are out of bread (?) forget to bring the food to the table, forget cream cheese we ordered with our bagel, lemons aren't available or out.....the list goes on. Reflection of poor Managament. Issues Multiple times! read more

Very unimpressive for a big company. My sister and I placed an order to go. I got a Caesar salad and she ordered a chicken salad sandwich. My salad was under filled. I ordered a whole salad and it was about the amount for a half. Why am I paying $10 for something worth really no more than $4!? My sister's sandwich had tomatoes on it when she had ordered it with no tomatoes. She had what seemed like half a scoop of the chicken salad on her sandwich. So disappointed in panera because they continue to disappoint. read more

This has to be the worst Panera Bread I've ever went to. Went there this morning and ordered an egg white spinach and tomato sandwich and there was no egg on the sandwich. When I opened the sandwich it was a pile of spinach and tomatoes. I took the sandwich back into the store the manager apologized and said he made it and he had a lot of orders he was working on. Really? Such a horrible excuse. Horrible service. read more

everytime im here my order is messed up or cold would rather drive 30 min to the matthews location such a disgrace

Several times I ordered a plain bagel not toasted And cut in 4's because it easier to eat that way while driving Well several times my order was wrong So on Friday I call and told them my order was incorrect again they said my next order would be "free" So today I weren't back and asked for my usual bagel order and mention that it should be "free" When I got to the window the clerk held up the bagel and said you want it in half and in half again I said yes Well when I reached into the bag it was still incorrect I don't think this is a hard order to make right but I guess the staff at this Panera finds it hard Strange!!!! read more

Great food and excellent customer service always. Maybe other places should train their employees here!!! Thanks Panera you are the best!!! Manager shows he cares here that is important!!! read more

We were super excited to have a Panera near our house. We have given this location 3 chances! First two times they were slow and got our order wrong and we understood bc they were new. But all we wanted was a couple of toasted bagels on plates with plain cream cheese and they couldn't even do that!!! The line was so long just to pick up our food (because at this panera they don't bring the food to you ) and my kids were hungry so I gave up trying to get the order corrected. I will say that I told one employee as she took our plates what happened and she grabbed my kids two extra bagels. That was super kind of her. I hope this Panera gets their act together because my whole family loves Panera and would be loyal customers if they could toast a bagel. read more

I love coming here, when they get it right, the food is amazing but most times they get it wrong. Today I was served cold oatmeal. Again. Also, they didn't put any of the cinnamon sugar crunch on it. This happens a lot. I come every Wednesday, sometimes more often, and it's shocking how many times they get it wrong. They fix it every time but never once have I been given the treat they promise when it's wrong. I can't seem to figure out why I keep coming! read more

I can't afford to eat here unless someone else is paying for it. Food is good but way overpriced. Cup of soup and a hunk of bread for $8. Really? read more

This Panera is ok. It is a weird layout and there's a side door that doesn't seem to work. The employees are friendly most of the time, but sometimes not. I guess it depends on the day. read more