HORRIBLE SERVICE. STAY AWAY. Booked a catering order on line. Booking goes through. Showed up at the time chosen on the on-line booking and they tell me that they cancelled our order because they were too busy. Yet, they had a line of people that they were continuing to take orders from at the counter and preparing their food. Who does this? In the mean time, I have a conference room full of people fully expecting this lunch. I WILL NEVER EAT AT PANERA BREAD AGAIN AND EVERYONE WILL LEARN OF THIS EVENT THAT I SPEAK TO. read more

Panera is great. I love their soups, salads and sandwiches. When I want "fast" food but with a sit down environment I come here. Their cookies are sometimes a bonus after lunch. I like Panera and they variety of options and menu. Their bread you get with a soup is great too. read more

They are amazing. My sons school had a fundraiser there and it was so easy to find out seats. staff was really friendly especially Betsy. they were managing a sold out crowd, and didn't miss a beat. Will deceptively be back there for another bingo night. read more

Broccoli soup was just warm. They should temp how they hold the soup to prevent food poisoning. Sandwich was a chipotle something that was flavorless and they ran out of basic wheat bread. Isn't bread part of their name. Skip this location. read more

Panera Bread - Yech black nasty looking avo on sandwich - Sandwiches Near Me - Hillsboro, Oregon

Good mac and cheese. Sandwiches tasted ok and so was Mediterranean bowl. Didn't felt anything extraordinary as such.

Can y'all PLEASE take the broccoli and cheddar Mac and cheese off of the menu? It tastes like chalk and I keep ordering it, thinking it's the broccoli and cheddar soup. That part is my bad, admittedly, but it's just such a horrible waste of money, this food item. read more

This was by far my best Panera experience ever. All Panera's are pretty good but this one went above and beyond. The service here is exceptional. A special shout out to Jesse who made sure all our needs were met and so friendly. He makes it a pleasure to come here. The food was delicious and the restaurant is super clean. This isn't the closest Panera to my house but this is the one I will continue to come to. read more

Decent selection of breakfast pastries.. the cheese bagels are especially good . Haven't tried lunch yet but the cream cheese and cherry things are especially tastfull read more

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Worst customer service by the manager no less. Normally I'd give a 5 star but this evening was just terrible. Something needs to be done about how he handles people. All of his employees look scared of him. read more

I think I've said this about another Panera review - but it stands true!! - but Panera's menu encourages...annoying, lackadaisical gape mouthed staring that TAKES FOREVER. Lines are scattered, people are meandering....bah. BAH. I get annoyed because I have my order down pat : Cheddar Broccoli in a bread bowl, french baguette & a cookie for later. Bam, wham, give me that pager and it's ready in 2 minutes or less. (Let me pause here, I've tried other food items - all of which are good, but the listed above is my favorite). The food is always fresh, the service is always prompt & polite. It gets busy at lunch time but you can usually find a place to sit and veg out (or carbo load like me). This locale is a good one for sure. read more

Bring back the old Cherry pastry recipe please Usually we go here for breakfast, but why did they change their wonderful cherry pastry?!? It used to be this wonderful diamond shape with pastry cream on top with a generous portion of cherries on top with sauce. Now, it's muffin shaped, barely has a dollop of cream on it and cherries, no sauce! Panera Bread, WHAT THE HECK are you doing!!! Bring the old cherry pastry recipe back, please! I took a survey of my co-workers who used to enjoy it, they don't like the new recipe. read more

Did not receive mobile order. Did not have time to wait in line there was only 1 employee working at the time and a long line. Will have to charge back on card. I do not recommend using a debit or credit card at this establishment. read more

Panera Bread - Unfulfilled order Not given refund or exchange - Sandwiches Near Me - Hillsboro, Oregon

My husband and I went to Panera for dinner recently. The person that waited on us at the counter needs to clean up. He did not look clean. he had shoulder length scraggly dirty looking hair with a cap on, and was wearing street clothes. He was pleasant enough, however. I ordered the special summer salad with strawberries, blueberries with poppy seed dressing and a blueberry muffin. He said they were out of strawberries would I accept more blueberries, I said yes. When the salad was picked up it had strawberries and no muffin. My husband had to go back for the muffin. The salad and muffin were good, but the dressing was maybe a tablespoon full. My husband ordered the Toasted Buffalo Chicken sandwich. He said that they were out of the bread it came on and than we could not substitute a different bread. My husband was tired and in no mood to hear this and cancelled the order. The clerk went to the kitchen and came back saying they had the bread. I went ahead and re-ordered. I did not like the sandwich he got, it was spicy hot with very little chicken and cheese and 1/2 of baguette. So more bread than filling. This order was over $28.00. No drinks, we got self serve water. Ambiance was fine, most booths were filled. I go here with girlfriends for lunch, but I doubt I could get my husband to go back. read more

Poor customer service. Pick your battles guys, why give someone a hard time if they're face covering with a beanie? It's two layers of cloth over one and I spent 7 seconds in the store to pick up my order. Fuck this store read more

Oh Panera how I love your food! I wish I could sample your amazing bakery items daily, but alas I would be 300 pounds, and my butt wouldn't fit in my Mini Cooper. I love coming here for lunch, there's always good veggie/vegan options available. I don't think anything in the bakery is gluten-free, but they mark on the board items that are/aren't gluten-free for "regular" dining. My only complaint, and it's really just an observation, is the counter staff is VERY EAGER to take your order. Like everyone else, I'm not going to stand in line until I know what I want - because like everyone else, I find nothing more irritating than waiting behind someone at the register who is reading the entire menu aloud. So, I stand in the back, with the rest of us considerate folk, and then stroll up to the register once I'm ready. All the while, the cashiers are saying (louder than you'd realize) "I CAN HELP THE NEXT PERSON HERE". Ok ok ok, I get it, you can help me, and I'll head RIGHT over once I've figured it out....please stop yelling, I have serious decisions I have to make first.... read more

I have loved this chain for years. This location is nicely kept and any problem I've had are quickly resolved. I will continue to frequent this place read more

Made a visit just for this apple pie cookie. The cookie was great! The filling was a bit too much spice for me. read more

Panera Bread - Apple pie cookie - Sandwiches Near Me - Hillsboro, Oregon

My home away from home. I swear I live here, especially when there is a big test coming, which is always in my case. And the sad part is that I would probably be here more often if I didn't need to save money. It has the perfect study food, hearty warm soups, coffee, sweet treats for all that stress. My personal fav is the you pick two with creamy tomato and mac n' cheese with lots of pepper. What's even better is when you order a meal and a drink you get anything from their pastry case for an additional $0.99, I'm a sucker for deals so I get one every time! read more

Panera Bread - You Pick 2- Mac N' Cheese & Creamy Tomato - Sandwiches Near Me - Hillsboro, Oregon

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This the 3rd time I got a CRAPPY SANDWICH FROM THIS PANERA....... how is this even a grilled cheese..... barely any cheese on it and the bread isn't even toasted.... it seems that the night shift always gets lazy toward the end of there shift.... this happened 10/13/18 at 8:30pm ish. read more

Panera Bread - Sandwiches Near Me - Hillsboro, Oregon

Came here to get 2 meals with drinks and a full baguette to take home. Instead, the cashier (on the receipt it says her name is Canda) was not listening to anything we asked. For one, their out of mac n cheese and almost all their soups which is odd since its all made in the back. I then asked for 2 large drinks, where she charged us for mediums but gave us smalls. I then asked for the baguette, which she completely ignored and didn't give us at all. Definitely need better employees at this location. Will not be returning until something is done to fix this. I paid $31 for 2 you pick two meals, it doesnt add up. read more

Today I took my two girls for a treat, hot chocolate and some pastries. The pastries were great, but the hot chocolate was basically tinted milk. I don't know if the guy making them was irritated or something. No one looked happy to be working there. Not the end of the world but disappointing. read more

This time we came in around 2pm on a Saturday. The wait in line was long.. and usually the service is long as weel. But iverall food quality and vakue isnt toi bad. Corporatw ahould address wait time and have a better efficient way to service. *Tip. You can order food online and have it waiting for you. read more

I ordered lunch for delivery. They brought regular Pepsi instead of diet and didn't include chips. I went back to check my order to double-check that the problem wasn't on my end, and my order was entered correctly. I've ordered Panera for my office several times, and there's almost always something wrong/missing. I don't think I'll be ordering from here anymore. Aaaand I just found a long, course black hair in my sandwich. Really makes me question the sanitary practices of this restaurant during a pandemic. read more

This used to be the restaurant that we would come to most often, now every time we come we are more and more disappointed. This time it was ridiculous they shorted us food we had to ask them to bring the rest of your order and this picture is the sandwich they charged $11 and my soup was only half full Not sure that we will come back read more

Panera Bread - Sandwiches Near Me - Hillsboro, Oregon

All panera locations are the same, this one fits right in :) my cashier was friendly and welcoming, my food got out in less than 5 minutes, and my food runner was very nice and asked if i needed anything before he returned to the kitchen read more

I went in for an iced tea. I was waited on quickly and handed a cup. What I wasn't told was that they were cleaning the iced tea machine. I waited at the machine and 2 minutes later a girl came out and said it would probably be 10 minutes. I said I would need to get my money back then. She said well maybe less and disappeared. She came out 4 minutes later with the tea. If it wasn't available, they should have told me at the register. read more

Today, 5/30/19, I called to place an order to go at the Hillsboro, OR location on Cornell.. I ordered 2 salads and a steak and arugula sandwich. I was told the order would be ready for pick up in 15 minutes. Given the past poor performance of this store I waited 30 minutes before attempting to pick it up. I paid for my order and was told to wait while it was brought to me. Less than 30 seconds later I was told by the same person, oops we haven't made your order yet, please take a seat while we make it. I sat down and waited. When my name was called I asked what had happened and was told that they had been busy and forgot to look at their order screen. I replied that I often have problems with this store and was told to take it up with the manager and I would possibly receive a free pick 2. I replied no thanks since I tried that before and it didn't work. From the time I placed my order to having it in my hands was 50 minutes. To top it off when I got home and unpacked my order it was wrong, again! There was no steak and arugula sandwich, which is cold, but a Steak & White Cheddar Panini. I have decided to write about our continued poor experiences with Panera Bread because not only have I talked to local store employees in the past, been promised free meals not given to us, written to to corporate online review system and talked to their customer service representative, they have never gotten back to me or followed through with their promises in any way whatsoever. Following is another of our experiences with Panera Bread at this location which has been shared with corporate to no avail. On Jan 24, 2019 I placed a phone order for pick up at the Hillsboro, OR store located on Cornell Rd. I was told it would be ready in 5-10 minutes. I arrived within that time frame. I paid for my order and waited at the pick up window. I proceeded to watch as 3 more orders placed after mine and paid for after me were picked up. After approximately 15 minutes of waiting I asked a man wearing a name tag identifying him as Mike, Store Manager, if he knew where my order was? He asked someone behind the counter preparing the to go orders and she said no. He then asked another person who located it. He told me the cashier should have given me my order when I paid for it. I took my order and left feeling frustrated.. Upon arriving home I found that my order was wrong. I ordered and paid for a steak and arugula whole sandwich and got a chicken sandwich. I called the store and asked to speak with Mike. I told him how frustrated and unhappy I was. He said he was not the manager of that store, just filling in, but would send me a gift card for my troubles. Fast forward to today, February 17, 2019. I have yet to receive the gift card. In addition I just called the same store to place an order for pick up and spoke to a person whose name was not given to me, (a man), who had a lot of difficulty taking my order. The time was around 5:30 p.m. He didn't understand the order, (it was straightforward steak and arugula sandwich and pick 2), and kept asking me the same questions over and over. After I confirmed my order he hung up without saying goodbye or kiss my ass. He did ask when it should be ready. I didn't quite understand that and responded "as soon as you can make it" and he hung up. read more

Ordered the Caramel Latte. Not good! It is so watered down, it tastes like hot water with a very faint hint of coffee. No Carmel at all.

I went to Panera Bread before a football game at the Hillsboro stadium. There was a bit of a line but it seemed to be moving fairly quickly. I went up to the register and ordered a custom veggie half sandwich. It was ridiculous just to do that. They didn't understand that I didn't want one from their menu. This is because their menu is very meat heavy and they only offer a few vegetarian sandwiches. I ordered a half sandwich on sourdough with cucumber, tom, lettuce, avocado and cream cheese. I made it a combo deal with the soup and I got a cookie. They charged me 15 dollars! The sandwich was so small, about 4 bites worth.... and it was poorly made. I will not be back ever again to a Panera Bread. read more

I can't study at my apartment. There are too many distractions. There's my comfortable bed, the TV, my bed, DVR, the fridge, pantry, couch, oh, and my bed. I usually study at the library on campus. But sometimes I like to mix it up and study in a new environment because when you know the security guards and librarians, its a sign that you spend too much time there. So, cue PANERA! Panera is my study spot when I'm sick of the library. There are a lot of tables, free Wi-Fi, its relatively quiet, there's coffee, and the food is great! Just a few warnings: between 11am and 2pm daily (the "peak hours"), you're only allowed to go online for 30 minutes. I don't mind because not allowing me on iChat or Facebook forces me to get a few hours of solid studying in. If you arrive during peak hours, you may have a hard time finding a good seat near an outlet. I would suggest coming before 11am to secure a good table or after 2pm to avoid the crowd. Also, I spend way too much money here. For brunch (starts after 10am), I like to go for a soup/salad combo, an Americano and a pastry. For a snack, another pastry. For an early dinner, I usually go for a salad/sandwich combo. So for a full day of studying, I can easily spend at least $20 on food and drinks. But it's definitely worth it when I ace that exam! read more

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For some really hearty, tasty artisan bread this is the place to go. Every time I go here I'm excited by the plethora of carb options staring at me through the display glass. I always enjoy the soups here and have tried the creamy tomato, chicken noodle, and turkey chili. Their crispani pizza thingies look delicious. When you buy one of their tasty, but pricey loaves, they slice it right there for you and you can choose how thick you want your slices. This is a place for someone who is serious about making their own sandwiches. They also have free Wi-fi. Any problems with my order, or customer service issues have been rectified and handled above and beyond what was required by managers/assistant managers. One big example was when a girl who works there freaked out one night, when we came back right at closing because our order wasn't right. She also called the shift leader some names and even said "F***" in front of my boyfriend and I which we thought was extremely unprofessional, but we were loaded up with two fantastic loaves of Asiago Cheese Bread and a "Come Back Please" voucher. We didn't really do anything, or nag, but just came back because our order wasn't quite right. They could have lost a star because of the attitude of the cashier, but thanks to her shift leader, manager, and the great food we'll continue to return. read more

I have to mention my usual gripe about chain restaurants... bland food, bland service, bland dining space, etc. etc. Okay, past all that now... So, this is a bread company, right? Has anyone noticed that the bread really is not very good? Have you actually tried their bagels? They are tough, bland and even flavors that should have some serious flavor, like jalapeno, are blah at best. There are some decent flavor combinations on their sandwiches, but the best ones are so ridiculously high in calories that it's hard for me to even eat a half. And as one reviewer mentioned, a baguette as a side to a sandwich, WTF were these guys thinking? And a very tough, nearly inedible baguette at that! At least I can opt for a very pitiful, beatup looking apple instead. Their soups are terrible, tasting mostly of salt and blando-ness. Unless you are into canned soups, then I guess in that case they're OK. The lines can get seriously ridiculous here and it makes me wonder how a place that is opposite a New Seasons, where you can go and have a sandwich built, or even better, do the wok bar, stays in business. read more

I'm not a Panera Bread fan. I'm a Corner B. (Corner Bakery) kinda gal. But, while visiting my cousins in Oregon awhile back. We stopped here for some breakfast and for some reason I feel that this is the only Panera Bread that I've been to that has gotten my order right and in a timely manner. Really cute location, yummy pastries and they have great lunch specials. read more

There is nothing better than the smell of fresh baked bread. Nothing. And if I had ever smelled fresh baked bread walking into Panera, they might have earned 5 stars. But given that this place is suppose to be all about the bread, that wonderful smell seems to be strangely lacking. That being said, I would and will go to this place over and over again. I love a good sandwich, and this place is as good as any in Hillsboro. But you can get a pretty darn good sandwich and the soup I've had was pretty decent. And extra bonus for having several side options. I personally go for an apple, cause who doesn't love an apple with their soup and sandwich? But you can also get chips or some more bread. And they have cookies, brownies, and other yummy treats available. It's not as fast as Subway or some of the other sandwich places. But if you want Subway it's right across the parking lot, go there. If you want something a little more interesting and don't mind the 10 or so minute wait, give this place a try. read more

The crew working at this location HUSTLES. They run the place impressively, every team member. I can see what's happening behind the counter with them any time I go there. I think this is how they manage to handle huge lunch crowds yet keep the lines short and wait times short. The General Manager (Neil) is out with the team working side-by-side with them, or out tending to customers in the seating area (probably the best place to gauge how well his team is doing in the back). I saw him proactively give a lady her money back at her table for a dressing packet being expired, he handled it perfectly. Once I asked a different manager (Jim) why a certain sandwich was so much higher in calories than the others and he was able to explain exactly why. Overall, they work hard, they hustle and all the while they are super friendly. This wins big points for me. It's worth it to get a Panera card for the discounts. The food is delicious for the price. The sandwiches are large and the fresh custom breads puts them way ahead of subway or jimmy johns. They do what they do very well, even for a chain. Great place to get coffee, sit by a fire they always have going and use WiFi. I'll keep going back. Nice job. read more

Why is it that I now have to see three sets of numbers when I slum my way into Panera bread - price for half, price for whole, and calorie count? It's an admirable effort on the part of Panera's marketing team, I'll give them that. They know people aren't going to change their mind at because it's now readily apparent that their turkey sandwich weighs in at 900 delicious calories. At most they might opt for half forgetting of course that their side baguette (aka the worst side ever for something that's main feature is already bread) and drink of choice are bumping that meal up to over 1,000 (yes, even if you drink diet). They also know that people aren't going to think about the 135mg of cholesterol (your dv being 300mg) or the astounding 1,400mg of sodium (your dv being 2400mg) in a cobb salad. Hey, it's got vegetables AND protein! That 500 calorie dish won't make me fat! The sodium and fat and everything involved in processing your meal is what allows for that almost infallible chain consistency. And that's the point. It won't make you fat, just don't eat it every day. Everything in moderation, right? So other than trying to have something they can point at and say "See, we're making the effort for health consciousness" despite changing nothing and continuing to offer nothing that has genuine health value on their menu, what exactly are the accomplishing with this? read more

Service has really plummeted here, even with us trying to be understanding about the new COVID alterations/policies. Orders are often wrong, service lackadaisical to the point of being borderline incompetent. Food still good, but the increase in prices and drop in customer satisfaction makes it more likely this is going to be an occasional thing. read more

I love coming in for lunch with my friends. The staff are always kind and helpful and the food is tasty and quick which is important when you're in a timed schedule. I highly recommend the bowls! read more

Since today was such a beeaaaautiful day, i actually felt like having a salad, so we went searching searching and came here since i recall eating at a panera in cupertino, ca last summer. i'm suuch a big lover for breads, so my cravings for salad went away once i stepped in and saw the beautifully yummy danishes, muffins and breads displayed right before my eyes. my fatty ass ordered a whole sandwich and a bowl of broccoli and cheese soup (check website for soup days) and a clam chowder for the bf. broccoli and cheese soup was yummy and hot, clam chowder was a little room temperature (i like it HOT HOT HOT) but it also isn't like san francisco style (i will always love) so my standards for chowder is quite picky. anyway, also had the bravo turkey sandwich which was ok, need to add spicey brown mustard for a little kick. the coolest thing about ordering your food is that you get a choice of kettle chips, french or whole grain bread, or an apple. APPLE?! i love it! fruit cup costs extra... but hey its not cheap eating healthy! read more

I like Panera bread a lot mainly for their fresh Bagels and awesome Panini sandwiches. I like a few bagel flavors like the Cinnamon Crunch & chcolate chip and the hazelnut spread is very good with these. I am also a fan of their Chicken panini sandwiches and the 1/2 sandwich/soup combo is a decent meal for lunches. Their light roast coffee is also good for coffee lovers who like their coffee not too dark. Overall a very good place with good food, cleanliness and great service. read more