I find this Panera location hit or miss. Quality vs price I don't think align at all. The chicken is always that strange pre-sliced bagged type. And it just seems like overall quality has gone down. This location is large and has nice areas to have a small business meeting. My kids love the chicken noodle soup. read more

Takeout is great. They get it right everytime. We order from there about once a week. Great rewards. The food is fresh. Better than spending on fast food that costs more and isn't healthy. Manager is wonderful. read more

This place is a disaster. Went in and tried to get a sandwich and sub the croissant toast bread they were offering and I was told "I can't there isn't a button for that." I told them I'm happy to pay an up charge and maybe just ask the guys putting it together to put it on the right bread, He then goes, "it's too busy." I looked around thinking he was joking, because the place was totally dead. I adjusted the order to items, unmodified from the menu, and when I got it home literally every single item we ordered was wrong. Wrong bread, wrong toppings (meat on an order for a vegetarian). Do not go to this branch. read more

This is the best restaurant ever! The food is mouthwatering and my kids love this restaurant that's why it's their favorite!

We drive out of our way past the terrible Victor Panera to come to this location. The food has always been very good and the service at least adequate. There have been a few times when we had to wait quite a while for our food but in maybe 15 visits that happened two or three times at most. Generally this location is well run and the outside seating is nice. read more

Clean place with friendly staff. Most recent experience was less than enjoyable. Ordered the new Spicy Take chicken sandwich and it looked nothing like the display photos. It was pounded out chicken with a splash of sauce and other toppings. It was very bland and boring tasting, would not recommend. Mac n Cheese was good as always, drinks were good. The new chicken sandwiches are just a sad disappointment. read more

Panera Bread - Spicy take chicken sandwich with Mac n Cheese - Sandwiches Near Me - Fairport, New York

My go-to neighborhood Panera. Always happy with the food here and I always feel good about the safety precautions Panera takes. Ordering ahead is easy and parking is a cinch. read more

I always go to Panera Bread for years until I moved to Rochester. I have not gone that often. Today's the time I have the opportunity to check out. I have noticed the menu has changed so much over years which is good to see they have meet people's expectations. The layout in the restaurant looks more roomy and nice for casual gatherings and etc. very organized as well. If you want to order and have them delivered which you can!!! You'd need to get a reward card to get free stuff and able to see what you have ordered in the past if you happen to like the specific food. It's super easy to use and enjoy delicious food! read more

The medical office I work has a standing order for bagels that are supposed to come every Tuesday. When they didn't come today, the business assistant called to find out why and the manager she spoke with had no idea what she was talking about. He was rude and not willing to work with her at all. She asked if she could still get them and he said yes and that they would have them delivered. Over an hour later, we still hadn't gotten them and she called back and the same manager stated that the catering person was off this week and they would be unable to deliver them. The man was rude and condescending. Suffice it to say, we will no longer be using their services. read more

I ordered lunch for 6 people on the app. The food was great and the ordering process was very convenient, but the packaging and delivery was not. I was notified the order had arrived, so I put down my work and went to the door. No one was there. Eventually I called the restaurant and was told they use a delivery service and I should call them. I told the person on the phone the only number given to call was the restaurant. The employee was very nice but could only suggest I wait a little longer. Eventually I had a phone call from the Door Dash employee delivering. The GPS had her at a totally different location and it wasn't even the road I put into my order for delivery! She was 8m away from my location but the app announced to me that my food had been delivered. When the food arrived it was still warm but nothing was labeled at all. I had to go through 6 orders belonging to 6 different people with a pandemic going on, and try not to touch anyone's food. My advice for Panera would be to always label food, especially sandwiches, so contact can be kept to a minimum. read more

It's a Panera, so it's not like the food varies much from each different location. This one stands out to me for their awesome patio and the fact that they have a drive-through window. Also, they were handing out free cookies to people standing in line! That always wins me over ... Unfortunately the salad I ordered was over-saturated with dressing. Much more than I have received at other Panera locations. Otherwise it was about the same as any other Panera. Hard to go wrong. read more

Panera Bread - Large patio! - Sandwiches Near Me - Fairport, New York

As others stated, the food is very consistent from one Panera to the next. I ordered Broccoli Cheddar Soup in a breadbowl - it was delicious & hot. I did however notice the sparse number of bakery items available, and it's only Noon, on a Tuesday. Looking at other reviews this looks to be common at this location. Had I come for pastries specifically, I would have been dissapointed, but my soup in a breadbowl was great! read more

Panera Bread - Soup in a breadbowl..... mmmmm! - Sandwiches Near Me - Fairport, New York

Can't get an order right after 3 chances through drive through. Not going back. I'm sorry to say that but you are so welcome.

Not the best service, rude employees with a very strong lack of care. The attitude I received from not only the employees but the managers as well was uncalled for. I will not be returning to this Panera Bread in the future. read more

the manager who was running the window was absolutely disrespectful he like said the price rudely and gave us our smoothies which are really small originally and they were half full and I paid 6 bucks and more and when I went in they all were just staring me down and looking at me then ignored me to. I was not pleased at all for this expierence They need to become Nicer to there coustomers because this isnt the first time this has happened to me and I am getting sick of it. read more

This is a place that is very relaxing to enjoy a cup of coffee with friends. There is a nice cozy fireplace in the wall and nice color and decor in this Panera. The prices do seem a bit high and not completely sold on the quality of ssndwiches. read more

It's the best For a quick bite Service is pretty friendly. I love pizza but sometimes having it delivered from Panera hits the spot

We made an order online and during the pick up had to deal with an unprecedentedly rude lady, who is supposedly a manager in the store. I don't recommend anyone visiting this location till the manger issue is addressed. read more

Management needs to reassess their priorities. Just now a manager literally interrupted me attempting to place my order to ask the cashier if she could cover some upcoming shifts. I had to stand there and wait while the two of them hashed this out right there at the cash register. I must have been visibly and/or audibly annoyed after a few minutes, because the eventually the manager looked up at me, said she was sorry, and then went right back to what she was doing with the cashier. I wish I were kidding. I won't be back, ever - clearly they don't care about that, though. read more

The new turkey cranberry panini is delicious if only they put some actual ingredients on the bread. I was extremely disappointed with my to-go sandwich. I did speak with the manager. He offered a refund and blamed corporate...saying they follow their guidelines. The turkey did not even cover the entire length of bread...nor did the cranberry or cheese spread and there was about 6 baby spinach leaves. Not worth $9. read more

Dining room is always dirty. Always running out of baked goods. Drive thru a disaster as they always forget something. So frustrating to get home only to find out they've messed up the order. Never a good situation with a hangry kid. After the third time I've just given up on this location. Complained but nothing ever changes. Stay away. read more

Panera offers decent, healthy food with very quick service at a reasonable price, and we love some of their baked goods for dessert! I'm not a drive thru guy, and I've never done take out, so I can't speak to that, but the patio is nice on a sunny day :) read more

Fast service and consistently good food. Breads, meats, sweets always seem fresh and tasty. Sometimes the drive thru gets backed up at peak times, but even then moves fairly quickly. Have been a frequent guest and will continue to do so! read more

I'm surprised this place even has 3 stars as it is. The place was dirty, tables covered in smears and crumbs, bread was rock hard & dry for both our "baguettes" & sandwich bread, and our soups were barely even luke warm. A waste of every penny and left very unsatisfied. Will never be back. read more

I generally LOVE Panera, but this one seems to suffer from poor management. In particular, I love Panera's Asiago Bagle Breakfast sandwich. The only problem is that their panini maker (grill) has uneven heat resulting in BURNT sandwiches. I;ve complained about this several times (mostly via their "Panera Listens" site) yet the problem continues! Earlier this year I tried one of their new pastas - it also was disappointing (soggy pasta). I completed a on-line survey on the pastas and checked the box for them to contact me. Never happened! Seems as if the management just doesn't care. read more

This morning I went out of my way by 20 minutes only because I wanted soup. I placed my order, a simple order. There was 6 employees that I saw. One was making my bagel sandwich, which was so soggy I threw it away. Another finally asked about my soup order and that they didn't have any. I had just placed the order and nobody knew the soup wasn't available today. The experience was a poor display of service as well as being over priced at the same time. read more

Always clean and friendly! Fast service and great food! The only negative is hat their baguette bread is always too done, very dark and hard compared to other locations. We go twice a week and it never changes so that's the only downside. Other wise it's fab! read more

Went to panera bread this morning in perinton, I thought I was on candid camera, I wanted a coffee, no coffee, I wanted a dozen bagels, 12 chocolate chip, they didn't have but 6, they just opened @6, how do you even open if you don't have either? Rediculous! read more

I had stopped going to Panera due to the poor quality of the food. I decided to give it another try. Once again the food was terrible. The microwaved bread was hard, the Panini was burned and the meat portions where so small that I thought it was a prank. Never again!!! read more