Office ordered several meals for takeout. I went in to pick it up. Service was fast and friendly. Had a wonderful conversation with Maryann as I waited. Food order was accurate and delicious. I will definitely go to this location again for lunch and the value for our department was really good considering today's prices to eat out. Thanks again Panera Crestview Hills staff and Maryann! read more

Incomplete carry out order and day old bagels. I could have just dug through your dumpster instead. Deleted the app

Heinously filthy. I only get coffee here, I would not order food here. Employees lazy, on phones all day, can't be bothered to do their job, annoyed if asked for something. Dining room rarely cleaned, and the bathrooms are the level of a cruddy gas station in the middle of nowhere. read more

See all

Met my daughter for lunch. She got the salad with chicken and broccoli and cheese soup. I got a turkey with provolone lettuce and mayo only and the broccoli soup. My sandwich had tomato on it but I'm allergic so I told the man I couldn't eat it. He apologized and immediately made me author. Our food was good and the service was quick. I would come back. read more

This location is in a higher income neighborhood, and it appears the staff take this for granted and cut corners on cleanliness and dining experience. Restaurant is consistently dirty, restrooms are not very clean, and there is dust accumulating on every fixture that is more than seven feet off the floor; the unvacuumed floor. The overall vibe is one of regular customers, which they recognize at the sacrifice of their "standard" customers. Every customer should be treated equally, it is apparent they cater to the regulars here - the convertible, Tesla driving, rich, local, snobby, local crowd - the only thing sustaining this location. read more

Panera Bread - Note the dust on this decorative fixture. All the lamps, light fixtures, and window sills have the same layer of filth. - Sandwiches Near Me - Crestview Hills, Kentucky

See all

Went to get 4 grilled cheese. They made 2 1/2 grilled cheeses before telling me some devastating news. They had completely ran outta bread. Because of this I asked for my money back, but they still were insisting that I payed for all 4 even though I didn't want any of them at this point. read more

Has "bread" in store name but they no longer keep bread on shelf & you have to preorder, most bagels are sold out by 10am & they only have 2 types cream cheese. Crestview Hills KY location not only is filthy, inside & out, it's carpet & seating are worn & building is surrounded by dead landscaping with garbage in the parking lot. In past years, it was packed in the mornings with people talking, reading paper, on computer - ghost town most mornings now. read more

So now Panera charges 1.89 for an extra baguette with your soup. Too excessive. And the restrooms are always filthy. Keep it up Panera you'll be out of business. read more

Great staff, awesome food, atmosphere is pretty casual. Can bring a whole football team in for dinner or sit at a table with a coffee for a zoom meeting! read more

All and all this is a pretty good Panera. The staff is usually pretty friendly and you never have to wait long for your order. The location is convenient and the food is always prepared correctly and taste good. I often stop by for lunch and will continue to do so. Tip: when stopping in for lunch it's best try and come before or after the lunch rush if possible. This Panera is in the smaller side and there is often little to no seating during lunch rush. read more

This used to be my Friday go-to for lunch, but then I guess I got a little tired of it. It's usually crowded, but if you get there soon after 11 a.m. you're ok. I like their tomato soup and several of their salads and sandwiches.I especially like the pick two combos (soup/half sandwich/half salad). I also like the baked egg souffles they serve for breakfast. However, I finally checked out the calories and fat grams online and now I feel guilty if I order many of my old favorites. read more

Panera Bread - From Panera web site - Sandwiches Near Me - Crestview Hills, Kentucky

No bueno. The food ends up being OK, but the service here is so horrible, it makes you forget about the food. There is no organization among the staff. They are rude and talking to each other about personal things like movies WHILE waiting on the customer they should be focused on... This has happened on multiple occasions causing long wait times even when there aren't many people in line. There is no consistency either. We frequently order box lunches for work and depending on who you speak to you can or can't do a salad as a box lunch, funny we just did last week? The order is always wrong too. I DO highly recommended the California Cobb, which I think is now the green goddess salad. Dressing is to die for. Green tea to drink. Smoothies are ok, but overpriced for the size. read more

For my first time ever really here I enjoyed it. It was a busy Sunday afternoon and we received our food quite fast. I ordered something on there "off menu". The power steak lettuce wrap. The steak was cooked quite nicely for a chain/fastfood/restaurant. It was automatically cooked to a med well, which I was worried about because I don't like my meat well done. Nice surprise. But making a wrap is quite difficult especially with the pesto sauce glazed on top. Just ate the meat and left the lettuce behind. It's a good place for a quick bite and ordering something light and healthy. It's a nice option outside of the typical quick pace/grab a bite to eat restaurant. read more

Panera Bread - Power steak lettuce wrap - Sandwiches Near Me - Crestview Hills, Kentucky

This location is ridiculously unorganized. I waited 30 minutes for a cup of soup. I'm done giving this place my business.

My wife and I tried to eat breakfast here this morning. They rang up our order correctly, but didn't give us the proper drink cups, but I could make it work... The bread on my ham & egg sandwich was soggy. The thin processed ham slices were tasteless. They ran out of dark roast & hazelnut coffees and weren't happy when my wife notified them. The blueberry muffin was as described. I think we'll go to one of their other Panera stores in the area. read more

Panera Bread - Sandwiches Near Me - Crestview Hills, Kentucky

Hey I like Panera! I know its a chain but they do a good job of welcoming you in, making you comfortable and feeding you right! I love that their new menu has calorie information on it, just one more way they invite me in I guess. If you are in a hurry and need healthy food on the go or you just want to sit and read and drink coffee, this is the place for you. This particular Panera is always very fast when they are busy or slow and they are always very friendly. No complaints and lots of compliments from me. read more

Met a potential client here. Wow, it was packed, which tells me a lot about a place. I tried the Low-fat Strawberry Smoothie with Ginseng - Awesome! Yes I tried the low-fat since I'm trying to watch what I eat, but I think I gained a pound smelling all those scones, cookies, and most delicious sweets. And one more great thing about our visit, our "potential client" turned into "Client". read more

I can't write a review regarding the food since we never got anyone to take our order. Was taking mom, 80 years young, out for late lunch and was completely ignored by the staff. I got an employees attention and ask if we we're standing at a closed register, and confirmed they were open. (It was 4pm).. Ok my bad, we were standing at the 2 closed registers for sandwiches (no sign said closed). So, we moved over to Bakery register, as we we were told to do... we waited, we waited, and waited, with employees all around the place completely ignoring us.. We finally just left and on way out I kept asking 'are you open"? I like Panera's food, that's why we went, but will never return to this location again. Very disappointing experience. read more

*** No longer a good value for Pick 2 Meals *** I have been a fan of Panera in the past for it's good quality food at what I considered a fair price. Previously I would order a "Pick Two" for half-&-half salad & soup or sandwich & soup. The price seemed reasonable. However, they've since updated their pricing strategy to have individual prices for "half sizes" on every soup, salad and sandwich, to where the cost increase is significant for most menu items. When I could have had lunch for maybe $9.00 including a beverage before, the same items are now $13-15.00. That's completely out of line for half sized portions. From now on, when I'm looking for a half-&-half, I'll head to McAlisters Deli instead. read more

we didnt get half of our order. The sandwiches were haphazardly tossed together. A piece of cheese was literally underneath the bread. someone in line ahead of me took their sandwich back up to the counter and said it was incorrect and refused to eat it; the kitchen staff was very unprofessional and apathetic towards the customer. And even wrapped their sandwich back up for himself for later. No silverware, no napkins. But at least we got six (6) chunks of stale bread in the bag to replace the missing soup. read more

I used to be an advocate for this joint but it has gone nothing but down hill. I just went a couple days ago and got a nice Caesar salad but no. I found 3!!!!! 3!!!!!! hairs in my food. disgusting and not to mentions it's not fresh at all. 0/10 recommend. read more

The internet is not working at all and the card reader auto charged $3.00 as tip when I only spent $5.00 total.

I know a lot of people don't like Panera because it is... *gasp* a CHAIN. But Panera will always have a special place in my heart, especially this particular Panera. I have been going to this location since it opened...back when the Crestview Hills Town Center was actually the Crestview Hills Mall, which was a barren wasteland plus Dillards. I used to go to Panera every single day after classes at Thomas More College to study and get something to eat. They have free wifi (yay!!) so that was a huge draw. I kept coming back because around the time I would be there - 2 or 3pm until 5 or 6pm - the environment was quiet and relaxing. Plus they play classical music which is nice. The food is, overall, pretty good. You can't really go wrong with soup... unless you order the Chicken Noodle, which I think is their most boring, least delicious soup (gummy wide noodles and suspicious looking chicken, anyone?). Their best soup is definitely Creamy Tomato. The best salad is BBQ Chopped Chicken, with the Fuji Apple Chicken Salad coming up as a close second. Their best lunch sandwich is the Frontega Chicken. And the best breakfast sandwich is the Breakfast Power Sandwich. Now that I'm out of college, I don't go to Panera nearly as much as I once did. I still hit it up every couple weeks, though. It always is good. This particular location was recently renovated, which it desperately needed. Although they didn't renovate the bathroom (the women's one anyway) which was kind of stupid. Word to the wise - use the larger stall because if you use the smaller one, there is a giant gap on the right side of the stall where you can perfectly see into the stall. This Panera does not have a community room, but it would be okay for a smallish group. So, yes, it's a chain but it's a good chain. And if you have to pick a chain, you might as well pick a good one, right? read more

Up until last weekend I had only ever had bagels from this place. They do have really good bagels, but I'm not a bagel freak or anything so I never found the time to go there on my own. Then last Saturday night, a group of people from my church wanted to go & I joined them. I was shocked to see how many things are actually on their menu. There are a lot of different kind of soups, salads, & sandwiches. I ended up going with a combo that was only 6.99 for a cup of soup, (which their cup of soup is a lot bigger than some other places cup I might add) a salad, and a piece of bread. I chose the potato soup and the Cesar salad. You can also add like an extra dollar to the price to get a specialty salad, and/or an extra dollar for a sweet. The soup was good, but I'm pretty picky about my potato soup so I can't say it was great. The Cesar salad was just okay. It's hard to mess up a salad, but I've had better. Overall though the price is worth the food & I'll definitely come back at some time to try their other soups & paninis. My friend had their broccoli soup which she said was really good so I'll have to try that next time. read more

I'd been to this location a couple of times and their food to me was ok. Everyone seems to rave about their broccoli cheddar soup, so I tried it. Quite frankly, what I make at home is much better. I think they are way overpriced for the quality of the food. But, the nail in the coffin for me for this location is the fact that the last time I was there I ordered a soup and sandwich combo. A quarter way through my lunch I took a bite of my sandwich and got a nice long hair. Totally, grossed me out to where I had to run to the restroom. I did inform the management and they offered to make me a new lunch, but at this point, food was the last think I wanted, especially Panera. I left and will never go back. read more

Ordered the BBQ Chicken Sandwich. There was literally a couple Oz's of Chicken a couple slices of red onion the sauce was a drizzle at best. The bread was good. All and all a minus 6 on the Sandwich and I'm paying for eating it this morning. Completely disgusting the Health Department should investigate. Ordered the Salad as well and it was inedible.. this food was horrible. I'd ask for my Money and TIP BACK but, I find paying a price teaches a person a lesson. This store should be shut down, employees trained and ensure the Health Department is made aware and only reopened when it is safe. There is no exagérations here. COVID is no excuse here. I've been working full time during COVId giving my very best I payed $28 for the food and $10 for the tip. I deserved better. What COVID excuse do they have here. read more

April 26 at 8:58 pm me and wife walk to the door in pouring down rain to find the door lock, Dint no one have the decency to come and tell us they wete close. On the door it states they close at 9:30 ,there was nothing on the door or on the app saying anything about them closing early. read more

I ordered the Lentil Quinoa Bowl. Tasted good, but it was a soup instead of the Power Bowl as anticipated. No picture so I guess I should have asked. $10 a bit too much for soup. read more

CRUSTY MAC AND CHEESE! Usually the Mac and cheese is nice and creamy. The past couple of times I have been there, they have given me CRUSTY MAC AND CHEESE. I don't like CRUSTY MAC AND CHEESE. Don't give me the CRUSTY MAC AND CHEESE from the bottom of the Mac and cheese barrel. read more

Last three visits they were out of bread bowls in Crestview Hills, Around 7 pm. It's got the word bread in its name. Come on guys!

My favorite Panera! I've never had any complications with my order and the wait has never been too too long. My only compliant would be the cleanliness of this location. After the lunch/dinner rush the location can look a little rough around the edges, understandably. read more

Cashier was rude and confrontational when I tried to order breakfast at 11:00am. I waited at the counter for several minutes before I was helped, so had they been attentive when I first walked in the 11am breakfast cutoff wouldn't have even been an issue in the first place. read more

Look, I know we all want to seem hip and cool and only give good ratings to trendy little coffee shops with vintage bike parts on the wall, but...at the end of the day, sometimes Panera is what's needed. I still choose Panera sometimes due strictly to the fact that their Wifi is so solid. I was meeting a potential employer and discussing some work and we actually met at a Starbucks first. The internet connection was so bad that we had to move and we were able to find this Panera location not too far away. Thank gosh! I was able to access my portfolio and ended up landing the job. Again, it's a chain. But so what, they do a relatively good job of making each location feel homey. And the tea wasn't bad and the scone filled me up. It served it's purpose and honestly did so better than most of the mom and pop cafes that I have been to (and I've been to hundreds). Kudos Panera, kudos. read more

I love Panera when the service is good... I went with my mom for lunch today and they were fresh out of bagels... by noon. This happens all the time whenever I come to this location or any Panera and it is so annoying! It literally took them 20 minutes to make a fairly simple sandwich and salad for my mom. It wasn't that crowded but every order took 15-25 minutes to prepare. The bathrooms were small and the service was terrible. read more

Good food but always crowded and a bit pricey, still its nice that a lot of the salads and meats are organic. Great pastries too. Live the breast cancer awareness bagels they do in October, which benefits the Susan g komen foundation. read more

I love going to this store but if you're going to be completely outright RUDE about wanting extra croutons so you can have them in your salad and your soup just charge me for them instead of being so mean. It's ridiculous. They are cheap to make and considering I spent almost $15 for my meal as does everyone else who goes there, that manager needs to watch her tone. There are plenty of other places to go! Good thing the rest of the management staff & employees makes up for her rudeness. read more

Food is great and service from employees is as well. Brad, the manager, was very disrespectful and does not care about the customers or employees as much as a manager should. read more

I love this place. Great soups and fresh sandwiches and for some reason I like the tea. Huge desserts.

This location is slow and unorganized. The line is usually long, order taking is inefficient and inaccurate. Food quality is ok assuming they got your order right. Overall, seems to be a poorly managed operation with inadequately trained employees. read more

I love the frontega chicken..it takes me back to high school days!...i like the upscale more lad back atmoshere compared to more casual eateries..the fireplace is always a popular place to sit..i like the mac n cheese too but its a little expensve. read more