Absolutely a disgrace!! Did not get what I ordered at all. Manager said she would refund my order...we will see Roberts Branch pkwy Columbia SC read more

Panera Bread - Sandwich 2 - Salad Near Me - Columbia, South Carolina

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After going into Applebees where there was no hostess, a dirty wet rag laying around and no employees anywhere, we opted for Panera. Why no one smiles in here is amazing in a state where everyone is beyond gracious and friendly. Our order taker was robotic. The food is consistently good ...The saving grace for this Panera., read more

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It was a late stop for quick dinner on road trip. Pros: -French onion soup good -broccoli cheese soup good -Italian Sandwich was good Cons: -See pics of my Caprese Sandwich, it was a tiny tomato with sad pieces of lettuce. It should be called lots of ciabatta bread sandwich because that's all it was. -prices went up, quality went down. Panera you need to do better. read more

Panera Bread - Cape - Salad Near Me - Columbia, South Carolina

Ordered the toasted caprese focaccia. It had two tiny pieces of mozzarella each about the size of a silver dollar. Nothing like shown on the menu. $10 for two pieces of focaccia bread, tomato and lettuce with very little of the main ingredient. Had we not been on the road when we dug into our lunch, I'd have given in back read more

These chain restaurants are really going down hill and fast... $50 for 2 coffees, a soup, and 2 sandwiches.... The girl behind the counter, bless her heart.. so we get our food, I take a bite of my sandwich, no meat... take it to the pick up window , they act surprised there was no meat. My wife took a bite in her sandwich, no chicken... take it to the pick up window, once again, they're surprised. No big deal, they were nice and made new sandwiches... get the sandwiches and they had put the meats on each others bread, as in chicken on the "Italian sandwich" Italian meats in the "chicken sandwich" lol. We just laughed but dang, come on.... The sandwiches were not any good. Get it together. $50 for crap food. Corporate chains are just trash these days. read more

I normally enjoy Panera, but my recent experience was frustrating and disappointing. I went through the drive-thru and received the wrong order. Mistakes happen, so I went inside to get it corrected--but shockingly, they gave me the wrong order two more times. Then the cashier decided to ring up the order again and the manager/ shift lead was in the lobby with her two children and asked me my order again. Once it was "ready" I checked the order and it was still wrong. I had to walk back into the store to get my missing food. Took over 30 minutes to get a simple order. It felt like there was a serious lack of communication or attention to detail among the staff. I wasted a lot of time for what should've been a simple order. read more

Omg the broccoli cheddar soup is very good. Went today since it was raining and food was delicious. I also had a chicken bacon ranch sub and tbey loaded that thing up. I definitely got my moneys worth. I will say not a big of the sweets. The muffin was very plain couldn't taste the blueberries well enough. Place was clean and I like how I order my food on a kiosk. read more

No one to greet you. You must order on your own no exceptions. Prices higher than ever. Customer service at its lowest. For everyone who wanted $20 minimum wage this is the outcome. More automation less employees shifting the work to the customer. I whitnessed this couple coming in messing with the TAP TO ORDER and walked out. Nothing a good recession couldn't fix. Time to clear out the underbrush Don't go here. read more

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Menu has changed; excellent so far. Shop is only moderately clean.Personnel are never friendly. Never greet when entering the store. But food is good. We'll see if this location can keep needed supplies/food stock! read more

my past reviews haven't been good BUT it looks like they got some new staff members who are doing a excellent job. my salad is made with good amount of toppings instead of just a sprinkle. The only thing is the consistency of the bagels and bread . sometimes they are so soft and good but a lot of times there hard. read more

If I could give this review a negative 10 zeros I would. I placed a pick up order for 6:25PM and it was not ready to well after that time which is fine BUT when I entered the extremely rude manager Aly yelled at this older gentleman over some bread he wanted. He wanted bread but none was ready at the moment . So when it came out the oven hot, she yelled at him and said you'll have to wait 10 mins before it can be cut. So he chats me up saying this is the 3rd thing wrong with his order and good luck with mine. Meanwhile I was waiting for my refund of a large sweet tea as they had none. I was told to just get unsweetened tea. I said no, a refund. I was told to wait for 10 mins before the manager can give me a refund. While packing my order she talking to her employee fussing about the older gentlemen knowing I was watching and listening about his bread and also strawberries he wanted. How rude to talk about a customer in front of other customers and with your employees. Very bad management. Finally Aly packed my order leaving out a sandwich, which she had to know because I mentioned I am missing one sandwich she picks it up off their work station and placed it on the counter in front of me. I asked for my refund again and she said I had since I ordered on the app, I need to wait 7-10 business days for my tea refund. I said can I get a receipt a slip or something that says that. Aly is like no, I don't know how to do that. Aly needs to learn how to work better under pressure and know that you cannot and should not yell at customers. What in the world? I mean we came to you for service, food and drinks, not attitude and to be talked badly and treated negatively. I mean we're paying customers. In the beginning I was against AI in fast food places but I'm for it~ less rudeness, no drama, and no attitude. Aly is the first who needs to be replaced with AI is she's not retrained and soon. Mind you this is the only place I wanted after a 9 hour drive from FL to SC. I swear to you I'll NEVER go back to this location EVER. read more

I don't know why I keep going here ... probably thinking breakfast is better than "other" fastfood restaurants Food was "okay" But the main reason for the review.. the front doors and bathrooms were filthy. For a 9:30. On a Sunday...this should be clean . However it looks liked nobody cleaned last night, this morning and probably won't clean again this evening.. this appears to be an ongoing theme with local Columbia Panera's.. My experience with the Greenville and Spartanburg restaurants-- along with other locations--- is typically much better. CLEAN UP or close.. read more

My daughter and I made a stop by here since this is the closest location to us. When we walked in, we were welcomed by a clean and very tidy location in comparison to the old Sandhills location. We placed our orders on the kiosks and took a buzzer and waited on our order. They have socially distanced tables and signs posted throughout. Very clean and updated decor! read more

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They've been forgetting to put a hard boiled egg in my salad even though it's supposed to be in there. Is it because of the inflation on eggs????? read more

I'm shook to be giving 3 stars because I've been to a bunch of different locations and Panera has been pretty consistent; except for this one! I ordered via their kiosk. The kiosk asks for your buzzer number, which you grab from a stack. SUGGESTIONS: *Wait for your food by the pick up counter because there's a chance their buzzer will not work-- sitting on the comfy lounge chairs will be too far to hear them "call your name" which you won't know you'll have to wait for until you realize the wait is taking unusually long. (: *Check your Tomato Soup for croutons and your Fuji Apple Salad for gorgonzola cheese. I didn't catch the name of the second person who checked in on me when I finally came up to the pick up counter (first person didn't care), but she was kind enough to offer to warm up the soup before I walked away with the trays. read more

Dinner stop on our trip. Fairly clean. I did the "you pick 2". Able to eat inside. Not busy so we were in and out pretty quickly. read more

Panera Bread - Salad Near Me - Columbia, South Carolina

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I went into the Panera on Killian Rd, ordered a warm chicken bowl, I can't remember which one. it was so unappealing to look at, I didn't want to eat it. The chicken was slimy looking, the bowl was barely filled with ingredients, it looked liked someone threw it all together. Will NEVER order their salads again, disgusting. Very disappointed read more

So... I asked for Chai Tea Late with Almond Milk. The Chai Tea tasted more like Almond Milk. When I took it back, they acted reluctant to solve the problem. I asked for the Chai Tea to be remade, and they made it worse than the 1st time. Also, I was cheated on the right amount that was a suppose to be in the cup. I should have checked the Reviews before I came to this particular Panera. read more

Horrible wait times at the window!!! Not sure if it's a staffing issue or poor service or both?! And we had to go back because we didn't receive drinks we paid for! read more

Today was the first subpar day I have ever had at a Panera Bread. The server at the window was okay but didn't show half of the customer service skills that's I've seen at other places. To be transparent, I solely go to Panera because I prefer quality service and I'm willing to pay for it. Moving on... they didn't have my meal ready and told me to pull up awaiting my meal. I complied and 12 minutes later I am now writing you this review to inform you that I am still waiting. I'm sure the meal will be fine (better be...) but the service combined with the wait is what made the WAIT worse. I'm not deterring anyone from going to Panera but I'll be taking a break from this one for a while. I'll drive an extra 20 minutes for quick service with a smile after serving my country for 15 years. read more

Didn't actually get to eat here, 6 people behind the counter, yet sign said to use kiosk because of short staffing. Ordering for 6 people would have taken 20 minutes. Don't open your restaurant if you don't have staff, this was a worthless waste of time. read more

The toasted garden caprese was absolutely disgusting and same with the cheddar soup. I was so disappointed, but what do I expect at an over priced establishment?!?!! I wish workers would take pride in their job. Panera has gone down hill in every different location I've been to in the past couple years. read more

30 minutes to get 1 cup of soup. All staff just stands there except for 1 person who seemed to be the manager. He was frustrated too.

Great place to work remotely - free reliable WiFi and clean, modern interior design. Ample seating to accomplish individual or group work projects. Appreciated the convenient ordering kiosks. Friendlier staff than other Panera locations in the area. read more

I placed an order at the drive through and hear the cashier stomping on something. Me: are u stomping on a bug? Cashier: yes, I believe I got it. Other cashier: banging on the wall... cashier: well I guess not lol Me: confused look Cashier: did u still want your food? Me: nope, Im good thank you read more

I always stop for the pick two option. You can't go wrong with Greek salad + turkey sandwich or soup in my opinion. The salad ingredients are always fresh. You can also collect rewards on their mobile app which is always nice. The rapid pickup options is convenient and helpful with deciding healthier options on the go. read more

Panera Bread - Pick two: Greek salad and turkey sandwich - Salad Near Me - Columbia, South Carolina

I've literally sat in the line for 20 mins for a take out order in the drive thru!! What a disgrace! They didn't considered the other 5 cars behind the car nor told the car holding up the line to pull forward. HIGHLY WOULD NOT RECOMMEND! read more

Not once but the last 3 times I have been to the location they never have bread .... today they didn't make sandwiches offered the soup with out bread once again . I won't be returning. read more

Happy to stop at this convenient location driving on I-77 between Columbia and Charlotte. Using the Panera app makes ordering and picking up (or curbside delivery) easy! This location was moderately busy but my online order was ready as expected. Same great Panera quality, and the store was clean. Will visit this location again. read more

Anyone who says Panera bread is a good place to eat is either a moron or just likes being swindled... I received 2 sandwiches just like this...and 2 half filled cups of broccoli chedder.... This crap cost me $43. read more

Panera Bread - No cheese, almost no onion, and almost no steak...half full bowl of broccoli chedder...FOR $43 WTF??? - Salad Near Me - Columbia, South Carolina

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Third (and last time) that I've visited this location and major components were missing from my entree. This time I ordered the "chicken" Mediterranean bowl. When I got home it was missing the chicken (that I was charged extra for), the tahini, and the humus. I had a bowl of rice, sour cream, and vegetables. I'm done... read more

I love this new location! I liked using the order kiosks because I was able to look at all options without feeling rushed. It was very easy to use. Cups are beneath the kiosks and drinks are self-serve. So many options! The sweet tea was good without being syrupy sweet. I tried the blood orange lemonade and wasn't a big fan. It didn't have much flavor. I decided to get the choose two and ordered the mac and cheese and a salad. The mac was so good! The green goddess salad was delicious as well. It had lots of bacon and avocado. Just be aware that the salad comes already tossed in dressing. I chose the baguette as my side. That was great, too. This location has a drive thru which I'm sure is very popular. Panera is a little pricey but the food is high quality. read more

Panera Bread - Choose two Mac and cheese and Green Goddess salad - Salad Near Me - Columbia, South Carolina

Ordered from here from delivery and suppose to be vegetarian based sandwich and got a full meat sandwich salami, pepperoni and mozzarella on it couldn't even eat it thanks Panera so went hungry tonight. read more

The sandwich's are usually very poorly made. The service is slow there is always a wait time in the drive through. The cost for the poorly prepared items is a bit high. I don't mind paying for good food. The seating area is very nice . That's the only thing nice about this location. read more

This location gives Panera a bad name. The staff there are incompetent and show no regard for professionalism or customer service. I have been a Panera customer for years and have never the poor quality of sevice than I have at the Killian location. Out of the last 5 visits, 4 of them something was wrong. The most recent visit, entailed an extremely long wait, I ordered the dark roast coffee and a chicken chipotle wrap. The coffee had alot of cream added which I did not ask for and was filled to brim, so much that it spilled in my car and to boot they gave me the bacon wrap and I dont eat pork. Terrible. read more

The most rude staff I've ever encountered. The guy who took my order managed to not say a SINGLE word to me the entire time. Not a "hi" "thank you" or even "do you have a my Panera card" like not a word. Honestly round of applause to that because that's almost impossible. I then stood at the food counter and the 6 staff back there wouldn't acknowledge me. 0/10 awful read more

goodness. what a terrible experienc. The staff member at the register couldn't be bothered to stop playing with her phone long enough to answer questions. they were out of the first 5 things we asked for the food we finally got was tossed together so much it was falling out of the wrappings. and I'm pretty sure Ecoli started it's existence in those drinks sitting on the drink counter. yipes. won't return. read more

Do not go to this Panera!!! I ordered a bowl of soup and a salad and it took 35 minutes to get my order. The staff looked clueless when trying to get my order ready. I stood at the waiting area and no one every asked me if I needed something. This is absolutely the worst service I have ever had. read more

Driving from Florida to WV and ordered two chicken salad sandwiches on sourdough bread. We received our meals and double checked them and found out they were on the wrong kind of bread. When I went in to question they said they were out of sourdough. Ok, That can happen, the huge issue is that after we got on the highway and started eating we realized there was HARDLY ANY CHICKEN SALAD ON IT! Not exaggerating. It was barely enough to cover 1/4 of the piece of bread. Ugh. No taste all bread for dinner. Not stopping here again. read more

I ordered at strawberry caprese salad at this location. Waited patiently for its preparation. There were only two customers with orders in front of mine, who were enjoying their meals during my wait. After 15 minutes, I inquired about my food only to be told that the restaurant was out of strawberries and mozzarella cheese. The manager and staff walked past me repeatedly and never bothered to tell me they could not make my salad. It should not take 15 minutes in a virtually empty restaurant, and after my inquiry for me to be informed of the problem. There were no attempts at to make up for the oversight beyond an offer to add pineapples. Just sad, and disappointing. read more