There's usually not enough seating space with all the people using their laptops but the place is clean at least, & the food is decent. Also, I've never had to wait too long for my order. read more

Place is good, food is good, ambience is good, the only problem is that they allow a single person to take large tables, to all those idiots I dedicate my prof pic, for u. read more

I really enjoy coming here because they have great food and excellent customer service by the cashiers. There's one thing that really bothers me and has happened multiple times ( which is the reason I'm giving it 3 stars). I have seen the manager Mike reprimand the employees in front of customers in a very unprofessional/rude way. Customers shouldn't have to know what's going on behind the counter ( do those things in private FYI). Not only those he look bad, his embarrassing the employees and making customer fee uncomfortable. I hope upper management corrects this, someone like that shouldn't be managing anybody. The employees here are so nice and helpful every time except this man. read more

I really don't understand how you can mess up food in the chain restaurant industry. This Panera bread is by far the worst. At least on Friday nights. It's been about 3 weeks that I go every Friday night right after the gym. By this time they are usually out of at least one ingredient in your food (salad dressing, green tea juice just a few examples) the staff is rude and seem very unhappy to be there. I was giving them the benefit of the doubt and stayed quiet about my issues for 2 weeks. Until today. I ordered an roasted turkey avocado blt. The T in blt stands for tomato (at least that's what I have been told) no tomatoes in my sandwich, avocado was brown and instead of roasted turkey I got chicken! I ordered to go and the sandwich was literally thrown together. I won't be coming back to this Panera. read more

I usually enjoy Panera. The food is good and service adequate. Tonight I tried the online ordering for quick pick-up. The food came out quickly, but I ordered the Fuji Apple Chicken Salad and it came out without chicken. It was pretty disappointing and I didn't have time to go back and have them remake it. read more

this place is ALWAYS crowded. but once you find a cozy spot, it's hard not to leave. plus you get free wifi - which i am using to write this review. their food is okay. i just ordered their asiago roast beef sandwich and was not impressed a least bit. their creamy tomato soup on the other hand is mouth wateringly delicious. it comes with a handful of asiago crutons on top that are are chewy and adds the perfect touch of saltiness to it. a perfect combo for your mouth. their pastries are just ok. nothing special - very mass produced tasting - like it came in a box with a hundred others and heated up in a microwave. i only come here to take advantage of its free wifi and study-like atmosphere. it's a nice neighborhood venue if you ever want to get some work done with a nice cup of coffee. it's far bigger and much quieter than starbucks just couple stores down. the only downside to the free wifi is that during certain peak hours, only 30 minutes are allotted for your use. sucks. read more

Sometimes you just want to pretend you're back in Ohio and eat at Panera. This one is no different than any other one I've been to, soups and sandwiches and a fireplace. read more

I like Panera Bread as a company. Motherbread, a loaf of bread in every arm, it's warm and inviting, good food, and great atmosphere. I don't like the customer service at THIS Panera. Every time I go here, it's the same experience - it's actually the same female associate and the same male manager. The arsenal of dirty looks, the mono-tone barking tones in conversing with their customers...just makes me feel guilty for going into Panera and wasting their time ordering from them. It really feels like they hate their jobs, hate the company they work for, and everything around them. It shows. I understand that bad days happen, stress can get the best of some... So I've reconsidered a few times. I go back and dine there, and it's always a repeat experience. I would rather not give patronage to a business that appears to have a death wish out for me, and so I will stick to my guns and skip this Panera Bread from now on, which is a shame because the food is good. But there are other bagel shops, delis, bistros that will gladly take my business and not make me feel bad for existing while doing so. And to the cranky people who work here, "we didn't sink your battleship, please stop treating us like we did!!!!!" read more

Oh Panera Panera! I love me some Pick 2, with some smoothie. I love bread and it is my favorite spot for a quick smoothie, or some mac and cheese. read more

I've spent many years going to this location because it is right by my school and have always had a good experience. However, this time I found a promo code online and they were holding onto my food instead of putting it in the to go section. When I went to the cashier to ask about my food the employees were aggressive and started questioning where I had gotten the code from. They proceeded to gather two more employees and question me and my friends. I'm very disappointed with the service. read more

Sorry panera bread. I love you but I'll trade you back your free wifi for better service.

I am so moved by the excellent customer service extended to me today by the employees at this Panera, specifically by Cristian (cashier) and Mike Petrosino (Assistant Manager). I decided to make a trip to this neighboring Panera because I had recently received an email from Panera saying that if I purchase lunch, my next breakfast purchase would be free. When I mentioned this to Cristian who was placing my lunch order, he informed me that the computers/systems were unfortunately down and therefore he would be unable to enter my Panera card info. He was courteous and empathetic throughout, and immediately notified the Assistant Manager, Mike Petrosino. Mike generously "manager mealed" my lunch (paid for my food), and took the time to write a note on the back of his business card to notify the next Panera employee that my breakfast should be free. I am overwhelmed by their kind gestures, and wish to acknowledge them for their amazing customer service. I will certainly be returning to this Panera in the near future thanks to its great service! read more

Panera Bread - You-Pick-2: Basil Pesto Sacchettini with French Onion Soup - Sandwiches Near Me - City, New York

no gluten free options other than soup. i asked them if i can order a sandwich and make it on a wrap instead and they refused.

I'm giving two stars because I'm feeling generous. I've been once before and the sandwich I bought was good. Yesterday though I was by the counter with one person working. Two others were just chatting. When they felt ready to take my order they asked me what I wanted, despite seeing all the while that I was waiting to order. I said I wanted a Turkey Panini with Cranberry sauce on it after which the cashier said they were out of them (?). Then he said, "uh, well, let me check". Yelled loudly several times to the other kids who said, "yeah, out of it... uh, well, let me check"... "Yeah, we've got it", cashier: "Yeah, we've got it". Over 9 bucks for a Panini. Better be a good one. Waiting for them to make it I could hear the kids (yeah, they're kids) being a bit confused. Did they have Cranberry sauce or not? Where was it? Was it in the right place? After some waiting I got my Painini and went home. This. Was. Not. A. Good. Tasting. Panini. The bread was moist, all of the ingredients tasted pre-made rather than fresh, and it was just a very lame Panini. I would pay exactly 3.50 for it. That's about what it was worth. Service was worth 0. Like Stella I felt like jumping the counter at times. read more

My girlfriend and I come here on the weekends during the morning/afternoon. This Panera is very good! Consistent Fresh bread most of the time (one time, the bread was stale but that's okay), salad and soups are delicious, area for eating kept clean most of the time, highly recommend this Panera relative to its peers! read more

Love this place. My favorite one is in Bay Terrace. More spacious than most. The frontega panini, thai salad, & crunchy bagel is my usual combo. Plus free wifi makes this place more awesome. Its great when I meet up with my friends for a quick bite. read more

Tried their pasta for the first time. It was okay, but wow it's pretty expensive for something so simple and small. I got the pesto one with the tomato soup pick two meal. Meh. The pasta's not that impressive, but as always I love their tomato soup. read more

Love me some Panera! This place is my go to when I'm in the mood for some yummy comfort food (creamy soup or the mac & cheese for instance) I usually order for rapid pickup through my phone so I just walk in and grab my food waiting for me without even having to say a word. I offer order rapid pickup even when I plan to sit and eat. The staff have always been super friendly and the cleaning staff always goes above and beyond. I've been walking to the garbage to dispose of my garbage and had them meet me half way helping me out on multiple occasions. This place is my quick alternative to fast food. read more

Panera, the expensive side of quick serve restaurants. Being in suburbia central around the movie theater I've eaten here on a number of occasions. Their sandwiches are always acceptable and the seating is super comfortable, spacious, and clean. Currently they have their lobster roll on sale and for $18.99 you can get this sandwich. Naturally intrigued, this is what I ordered. Unfortunately besides for the large amounts of lobster, it was lacking any kind of real flavor. I though it needed more mayo since it was pretty dry and while Luke's Lobster may be expensive and small, they are at least tasty. But then again, what am I to expect from Panera? read more

It just feels dirty. The food prep area looks so disorganized. Staff walking around holding sandwiches looking for plates. None of the surfaces wiped down. Scraps of food on sandwich prep area. Food left unclaimed at pick up. Panera has decent food but this location needs a major overhaul and training on food service. Staff are nice and friendly though. read more

I think the bread bowls of soup have gotten smaller, but it's ok for a chain restaurant.

This is a phenomenal place to study and grab lunch but that is not what makes it extraordinary. It is the staff that truly makes this place feel like home. I had a lovely encounter with the cashier, Keyona, who not only greeted me but even took care of the nuances of my order. Although it was a short interaction, she took the time to listen and care about my concerns. That was truly exceptional and a healthy change from the usual cut and dry service one would get at other locations. Overall, this place will continue to feel like home as long as the staff are amazing as they are now. read more

I'm normally that guy that likes to rail against the gentrification of 'olde thyme' neighborhoods, but what can I say...I'm a sucker for a good soup in a sourdough bread bowl. Now, being the native San Franciscan that I am, the sourdough on this coast doesn't eve come close to comparing to the heaven that is San Francisco Sourdough, however, it's a creature comfort to me and their vegetarian blackbean soup is damn tasty. So, Panera it is! read more

I decided to give this place another shot and I'm glad I did. I am not crazy with their sandwiches but I like their salads. The squash soup is really delicious. read more

When it comes to bread, I like it fresh. Love it

I really like Panera Breads for a lunch option. They offer quality hot sandwiches, soup and salad along with fresh baked goods at great prices compared to a fast food joint. I always get the 1/2 combo of chipotle chicken and broccoli cheddar soup--it's soo good. This spot is perfect alternative to have lunch prior to a movie (Regal Kaufman Studios is across the street) rather than spending $20 on popcorn and soda. It's a win for me! read more

I went there last night and I was very hungry I order everything bagel with vegetables cream cheese toast it was very good and very Fresh.. I was short 10 cent the Casher was very nice and he said don't worry about it .. and he put the different from his tips gar ... I'll come back for sure read more

I'm in love with the broccoli cheddar soup.Its literally the best thing ever!!!I order it every time I come to Panera Bread!!!Its the best thing in the place !!i also love their cookies I recommend both!!! read more

Order hundreds of dollars of catering and food for offices here. It's never ready on time and makes me look bad when I'm late! They mess up my receipts as well. I see deliveries for Manhattan sitting for delivery no way they will make it on time. Need to get their act together. It's very expensive too! read more

a better then decent panera in long island city thats never crowded and food is served fresh and quickly . plenty of seating from tables to booths with enough room to enjoy your sandwich , salad , soup , pastry , coffee, pasta bowl, etc. place is clean and unlike the few manhattan locations that i tend to visit i was mildly surprised how nice the workers are here . i. had an hour before my movie started across the street and applebees next door was too crowded so its panera tonight with the fast free wifi and a large caffeine free diet pepsi which i will really enjoy when the menu board with my name flashing is called. finally got my food and while sitting at a corner booth everything looks good but the bread is stale which i kinda understand causes its 9pm so its a bag of chips instead. when it comes to pastries and bread products the early bird gets the fresh worm at panera .overall its ok and better then ok during breakfast and lunch time. read more

Very decent sandwiches and pastries at cool prices. Fast and friendly service. Good place to work with Free WiFi and comfy armchairs.

I just recently relocated to Queens and was in search of a good place to study. Panera has always been my go-to because of the bottomless tea and availability of Wifi and seating. This Panera location has gone above and beyond my expectations. This location provides ample seating, Wifi and a big selection of menu items. The sound level is reasonable and if you come at the right time you can get a nice corner to yourself. I highly recommend Panera is you're looking for a place to study. Like others have said, sign up for MyPanera and get free stuff! read more

I came here because I have house guests and I was in no rush to get home. So I decided (against my better judgment to have a late lunch here). Staff is friendly but I am not coming here for friends....so read on! I really don't understand why Panera even exists in Astoria let alone NYC. I have been to this Panera twice - once in 2009 for a bagel and today for a sandwich. I was so disappointed. For $8 I got a half veggie sandwich and a small lemonade. The portion of the sandwich was sooooo tiny. Really Panera? For $5 this is what you give me? The two stars is for the clean space and free Wi-Fi. But that is not enough to bring me back. I can make a pathetic sandwich all on my own. If you are reading this and can boil water, then I guarantee that you can make a better meal that what you will get here. read more

Thumbs up to cashier Shajera. There were 2 registers opened when I walked in. A woman was waiting at one register so I stood on line at the other register. While waiting I already noticed the woman was trouble. When the customer in front of me finished before the customer in front of her, the woman dashed towards Shajera. I don't appreciate her cutting me so I said spmething to the effect like excuse me? She said 'I was here first.' I told her I was on this line and she was waiting over there (at the register to my left ). When she insisted, she made me mad. She was trying to cut in front of me and yet is making me to be the person who did wrong. Then she said 'if you want to go ahead (to order) then go ahead" but she didn't leave and continues to compliant. Shajera stepped in and said to her "she (me) was here first". This pissed her off and she started saying that's not true. She demanded to watch the video. She said "if you watch the video you will see I was here. " I told her "you were here but on the other line." With the time she wasted bothering me and the cashier, I could have been done with my order (I only wanted a cinnamon roll) already and she could cut BEHIND me. Thumbs up to Shajera for doing the right thing. I have been to other establishments where the cashier actually would serve these rude customers who cut in front of me. She deserves a raise. read more

I think Panera's lunch food far outweighs their pastry selection, which mostly seem just sugary bland to me, without a lot of flavor definition. A couple of the bagels are all right, but their salads and soups are much better and more varied in taste and selection. Coffee is good if it's brewed fresh, otherwise it tastes burned. The staff are on top of things but a little overzealous in taking away used dishes and trays. Lunch is crazy but if you go in the off-hours you can usually find a table to yourself and a moment's peace and quiet. read more

Oh Panera how I love your broccoli cheddar soup...it has warmed me up many a day during this long, cold winter. I'm also a fan of their chicken cobb salad, so yummy and healthy. And thanks to MyPanera card, I had a free Chai latte which was Chai-lecious. The place is huge, I always find a table (with my baby stroller-which as moms and dads know can be cumbersome in some dining establishments), it's always clean and the staff is very friendly and helpful, one lovely lady carried my tray to the table so that I could push the stroller...I've never had a bad experience here. I left one star off because of the loud teenagers that come here after school...not Panera's fault but I have to time my visits to avoid all the noise. read more

This place is great always friendly employees great customer service I've been coming here for awhile now it's very clean,and an awsome place to do homework,write,research read etc read more

I'm not a huge fan of chain restaurants and such but I have a weak spot for Panera bread. Maybe it's because I like bread or maybe that I like soup or maybe that I like their bread bowl with soup. I also enjoy the different combinations you can make between sandwiches, salads, and soups. This Panera is also conveniently located very close to the movie theater. read more

Amazing soup and bread. It's one of those rare places where the food is consistent. I would prefer the staff be a little more attentive, but that's a small issue. What matters is the food and its great. read more

I'm usually not a fan of chain eateries, but this location near Steinway has won me over because of its inviting, friendly atmosphere, warm lighting, comfortable tables and chairs, and decent food. It won't ever be as good as a mom and pop place, but if you're a student who lives in a cramped apartment with two other roommates and need a quiet place to study and have dinner, this is it! read more