Poor. Went here expecting a nice treat to cure a long night of drinking. First flaw: all 5 coffee dispensers were bone dry. Had about 20 people pissed as hell looking for their daily dose to no avail. The manager saw me standing in the corner, heartbroken over my empty coffee cup. She whispered to me some things that cannot be shared, and filled up my cup. That was nice of her to do that. The Bacon Turkey Bravo was not nearly as good as normal. Maybe because I ordered a cold cut sandwich at 10am, clearly wasn't thinking straight. Second flaw: the meat still had frost on it. When I reached the frost, I was first shocked, but then I warmed up to it. It woke me up. Cleared my mind. And ridded my headache. Maybe a thank you is in order. Either way, I'm sure I reached them on an off day. I expect better from Panera, but don't write them off completely. read more

The service and the staff are great. The food is pretty good. I really miss the asiago roast beef, which they have discontinued. They replaced it with a steak with the same basic ingredients. As for the wi-fi it's free but, it proves to be a challenge to get connected after 11am. read more

I love most other locations and use to like this one. Recently it has just gone down hill quickly. Long wait times and subpar food. The last two times my panini has been burnt. I LOVED the rapid pick up but in the last six months my food has NEVER been ready on time. Once I waited so long I went check and found my food sitting behind the cashiers for who knows how long, and it continued to sit there as I tried to get someone attention to get it for me - no one was planning on taking it out to the pick up shelf anytime soon! My last two visits the food has not been ready on time and as I sit and wait for it, customers have come in, ordered, and LEFT with their food before my "rapid order" comes out - and then the sandwiches were burnt! Rapid order was working great, so I have no idea how or who screwed that up?! read more

I have been a fan of Panera since they opened. Unfortunately, this location has changed my perspective. The quality control is next to nothing. Expect multiple incorrect orders and old and even bland food. The worst Panera I have ever experienced. Since I just moved to the area, I kept trying it--giving it more than one chance. All done. Never again. I have tried Panera in 4 different states and this is the absolute worst. Try caring about the quality and consistency of the food. read more

Panera provides a healthy, consistent meal. However, they sent me an e-mail to tell me all about the new lobster roll. I drive there specifically to purchase it, and they don't have any and don't know when they will. Said the lobster was to salty. So, don't send me an e-mail. read more

The food is good, it's panera (after all) this review is for the staff that works there. It seems to be a whole bunch of young kids that lack manners and respect. They all have attitudes and a very "matter of fact" persona. The girl behind the counter was arguing with my husband about the food "Being to go" when we were dining in. She should have owned up to the mistake and given us our food in plates and bowls instead of a bag. read more

I have been there twice - first time was good food but had no utensils with it and couldn't find any. Had to ask for them which took a while as they were very busy. The second time my food was cold and i asked for a reheat. Staff was very nice and food was piping hot. Their menu is quite a bit more limited than other panera i have been to as well. The store layout is awkward but overall it's all right. read more

Pretty decent lunch there today with some friends. Chicken Caesar salad was pretty good...nothing great. Broccoli Cheese soup was good. No bread bowls :( which completely bummed me out. Is it not the season for the bread bowls with soup at Panera? Portion sizes were decent. Would go back again. Staff was every friendly and attentive. read more

I love Panera! The grilled chicken Caesar salad is my favorite. Wish they'd open a second location. I find myself ordering from the app more frequently so I can get in and out without fighting the insane crowds typical of Southern Maryland. Panera does a pretty good job considering. Keep up the good work ladies and gents! read more

The food is usually great but service can be hit or miss. It is usually good. Some employees are polite, friendly, and engaged. Others are not. The restaurant is too small for the area, hoping they will upgrade. read more

Just moved the area...never had an issue with Panera until now. My boyfriend wanted lunch and I haven't been feeling the best so I opted to get a bowl of chicken noodle for lunch, and I know I love their chicken noodle. We took our food to go, when I got home I opened up a cup of broth...with about 4 tiny noodles in it and 2 little shredded pieces of chicken smaller than the noodles. My lunch was literally my sprouted grain roll dipped in the broth. And I drank my broth straight from the bowl, didn't need the spoon they provided since there was nothing to scoop out. Never again will I recommend anyone ever get soup from Panera. I only gave 2 stars because my roll was normal and my boyfriends food was okay. Such a waste of money! read more

So, today after my daughter ordered on line curbside pick up - two French bread baguettes totaling $5.98. When the young lady walked out, I asked how much was the check, and she said $5.98, so I paid $7.00. I get home and after dinner I find a $5.98 charge on my credit card from Panera! Not a trust worthy place to do business with, I'll pass from now on! read more

Ok so I ordered the lentil and quinoa bowl with a half turkey BLT on the side. It looked amazing but my first spoonful of the soup bowl was cold! I was a little shocked and considered taking it back for them to warm it up but decided against it. It was cold and rainy outside which is why I wanted something hot. I found out they heated the kale so when I mixed it all up it was lukewarm. Very disappointing. It did taste good which is why I gave it 3 stars. Thank goodness I ordered the HOT tea. Their hot tea selection is really good. I got the honey ginger and enjoyed it. read more

Panera has been one of my favorite places to go for years. The food is wonderful, and the staff is awesome! I have my usual order, but what really brightens my day is the caramel latte. I worked at a coffee shop for a few years, so while I wouldn't call myself a connoisseur, I HAVE become a little picky when it comes to my caffeine fixes, and Panera definitely steps up to plate. The espresso beans are well roasted, and the caramel is just perfect (not so sweet that it throws the whole thing overboard). Other than the latte, I love to get the broccoli cheddar bread bowl. A lot of places don't do it right (they usually hollow out the bowl and throw away the excess bread!), but Panera gets it perfect every time. Honestly, I'd love to list out all my favorites, but there are too many. I give it five stars: keep it up Shaich and co.! read more

This establishment is racist. I was here for advertised Veterans Day breakfast and the manager did not honor it. I noticed after I paid for my meal the other person behind me was not charged. What a terrible thing to do. 26 year vet read more

Wow! I'm really surprised I am the first person to post a review on this yummylicious haven! Of course as far as Panera is concerned I have had many surprises like how many people have never even been inside one.Panera I want you to know that thanks to me alot of my friends have discovered you for the first time.I know..I am such a trend setter..what can I say? Yep after I described your beyond yummy Sierra turkey sandwich on Asiago bread with your rich Chipolte Mayo they were drooling.Yes I know you serve it with greens and onions but I like my salad on the side not ON my sandwich so I make up for it and order extra Turkey and extra chipolte Mayo.I know your not Burger King but noone Has ever looked at me funny there when I order things "my way" They just smile(excellent customer service) and take my order and have I mentioned my order has never been messed up here? Yes you read that right..NEVER! Your soups are to die for and the fact you have such a variety of soups makes this picky soup eater beyond Happy. Yep just reading that soup list makes me smile.I'm smiling just writing this...and my stomach is now growling and I want souppppppp!Umm sorry I had a moment but I'm better now...*frowns down at growling tummy* I love your atmosphere..Always so clean and homey..the fireplace in the middle surrounded by seating is a great touch.I always hope there are chairs open near there but any area is great with me but ummm really if you see me come in could you ummm ask who ever is near the fireplace to umm please possibly move to a window seat? I mean with the snow and everything this time of year they have such a lovley view over there don't you think?Hey I am always thinking of others thats what I do.*wicked grin* I'm a giver,yep,yep..so moving on.. I tend to stick with my fav the sierra turkey more often then not (yes I am a creature of habit and no that does NOT mean I lack imagination I just love what I love)howeverI have tried quite a few of your other items and they have ALL been amazing! Oh I forgot to say every time before I leave I order a thinly sliced french bagette to take home with me.Your bread and pastries are to die for! My boys love,love.love all the yummy goodness you have on display in your bakery section!EVERY ONE of my friends are now Panera Lovers !Oh yes once a person discovers your place they are hooked! The thing that has always amazed me about Panera Bread's..this location and the ones I have been to in Florida is how fast your service is from start to finish.You are quicker then fast food yet you serve healthy food with a Awesome,clean relaxing atmosphere! Keep doing what you do Panera because you have a life long customer in this girl..well at least till I move to another state and have to find another one of your sister Panera's! read more

good place to go to chill. love the free WiFi connection. the breakfast sandwiches are very good as well. If you are looking for a place to go and relax and get some work done this is the spot for you. nothing bad to say about this place. only gets 4 stars because of the location. the parking lot is cramped. read more

Sign up for the MyPanera Card you get free perks usually every quarter based on previous purchases and what you like most. Also, when u initially sign up they should give you a free smoothie as your welcome gift, it's tied to your phone number so you don't always have to have your card. Starting June 23, they will be open until 10:00 p.m. They also have free wi-fi and have seasonal specials. I heart the fuji chicken apple salad sans pecans and chicken and extra dressing :). Also, if you need a pick me up, their Strawberry Smoothie has a ginseng mix in it, I have a very unique digestive system, not only do I tolerate it, I feel like I can concur at least cleaning my car out! LOL! read more

I just tried the Panera bread online ordering for the first time because I was in a rush. I got a Panini and a cup of soup for under $12. When I got there, my food was ready and everything was perfect even down to the customization of my Panini. read more

Efficient service Clean even though it was really busy No frills or thrills Situated in the heart of downtown Lexington Park, MD Great meal choices Cinnamon crunch bagel w/ hazelnut cream cheese is BANANAS Quick bites & hangout sessions approved read more

This place has gone downhill quickly over the last few months. It took almost 40 minutes to get our food this last time. Most Paneras we go to have our food ready within 2-5 min but we have now had multiple times where it is over 25-30 minutes. Food is standard Panera food but service is horrible! About 6 months ago they were pretty quick but things have deteriorated rapidly. Time to find a new cafe! read more

The food is OK but the storefront and dining areas are dirty. I did not see the back and prep areas or even look at them but you have to wonder if they are clean or not. Assuming everything is clean in the prep areas, I would recommend the location as take-out only. I know I will not return since I do not want to sit at a sticky table or see dust, grime and crumbs in the area where I eat. read more

This place is great! I love the bagels! I had the chili with cornbread. It was really good. the chili was spicy, but not overly so. It has a lot of flavor with some heat. read more

Who hasn't been to a Panera? Decent sandwiches and uninspired soup. Price to food quality ratio is a bit high, but then again this is really just an upscale subway. Only complaint recently was the oatmeal is no longer as described on the menu. read more

Good for breakfast, lunch and dinner- Panera has it all! Usually PACKED between 11 and 1 the food is always good, and fresh. I often go there in the morning and during the winter grab a pumpkin spice latte and a four cheese souffle. Yum Yum Yum! read more

Iv eaten here a lot and the food is mostly always on point. But do not ever come here on Sunday at 1 pm. Impossible lines and the is nowhere to sit when you wait for 30 plus minutes. And I don't like a guys half dropping a bag and my hand (almost drop it) but he did not even see that because he has already moved on . Weak service all around. But In a town like this it's all you got read more

Popped in here after class on the recommendation of a friend and wasn't disappointed! It was all I could do to order my Frontega Chichen Panini without ordering one of each of the yummy-looking danish and sweet rolls! I did pick up a few bagels and will be back for more, I'm sure. Service was great--quick and friendly--and the place was very clean. A new fan! read more

I've always been a Panera fan, but today was especially great. The cashier wearing the name tag "Bri" was very polite and told me to have a "spook-tacular" weekend. Hilarious. They got my complicated order right too! read more

Rapid pickup service is the worst. My order is never on time and is always missing one or more items. Customer service is awful.

I'm always a little reluctant to write reviews for chain restaurants but having been to dozens of different Starbucks and Paneras they really do vary in staff and atmosphere. This one has a great staff and I never had any problems here. Since there isn't an overwhelming selection in this area we wound up here for breakfast, lunch and dinner (not all the same day!). The coffee was fine, I had a caramel latte and it was good, the broccoli and cheddar soup was really tasty and, as as a more to the point reviewer said- the baguettes are like crack- I could eat them every day three times a day! read more

I get my breakfast from Panera almost every day during the week. It's quick and healthy. The staff is very friendly and willing to make your food your way. While it's a little pricey when you compare it to the rest of the chain restaursnts, you get quality and a great meal. The atmosphere is awesome too. Most of the food on their menu is healthy or can be made healthy with a few changes. read more

I love Panera Bread, they are always willing to go above and beyond for their customers with food allergies!! Their cashiers are willing to read full ingredients of things so you don't have to worry about accidentally coming in contact with something that will create an issue. It's a bit pricey but the quality of the food is OUTSTANDING!! read more

Came here while on travel seeking something not fried. Waited 20 minutes in a not crowded restaurant for my pickle-juice soaked ham sandwich. I've been to many many Paneras and recommend the chain, this one I will never return to. Lots of pissed people waiting for food, kitchen workers unorganized and confused. read more

Panera is always a great place to stop for breakfast or lunch. Love the free wifi too.

Panera is the only restaurant I can fully support without hesitation. They make incredible food fresh every single day, and I know this because every night they donate their leftover pastries and bread to local shelters and food pantries. Truly amazing from sandwiches to scones to soups! If you come during a lunch or breakfast rush, you might have to wait a bit but Panera is one of the things in life worth waiting for. read more

horrible i came last week during dinner , the one manager name Cedric was not helping at all I watched for about a hour while the employee yelled that where making food constantly asked for his help 20x he rather walked in circles tried to ignore them and brought out bread they where very understaff , A young lady name Daza was very helpful fixed my order and also gave me a drink for my wait ! Hiring needs to be done mangers need to help where help is needed communication is horrible definitely how mangers speak to employers I just feel bad for the staff because I see they try there best and are so unappreciated. read more

My family loves the fresh food and atmosphere. The staff are friendly, and even when it's busy the lines moves fast. The only problem is finding seating during busy times. I definitely recommend Panera. :) read more

This is a great Panera. My son loves it and we've been going here for years. I have no issues with the food or the staff -- both are great. My issue is with the Rapid Pickup. The last few times I've used this service, the restaurant has messed up my order. For example, I ordered soup a few weeks ago and when I got back to the office, the cup was literally HALF full. I barely had anything to eat for lunch as a result. Apparently, no one is monitoring portions. Today I ordered a chicken Caesar salad and again, I get back to the office and the order is not right. There was no chicken on the salad and they gave me two spoons to eat it with. No fork, however. I had a "$2 off any salad" reward. I guess if you use the reward, they take the chicken away. I completed an online survey with the soup incident and was informed someone would get back in touch. No one ever did. So lesson learned...always check your order before you leave the store. read more

Hair in my salad. Food prep and service workers not wearing gloves so they are tearing baguettes and packing food with bare hands. I won't be going back. read more