Order Panera Bread Takeout or Delivery
Panera Bread Photos
Business Info
From this Business
PANERA BREAD ATMOSPHERE
More like Panera Bread
Recommended Reviews - Panera Bread
Start your review...
Reviews With Photos
One star given because my order got comped and that's the minimum that I can give but that isn't the point. I have had many issues with this location in the past. They constantly screw up orders but it had been a minute since we ordered here and since they made it through the pandemic, I figured that maybe they've improved on their service....wrong! Let me preface by saying that I worked all day today and started feeling ill, so much so, that I went and got a second rapid and PCR test at a nearby urgent care to make sure I'm negative for covi. I'm talking about fever, chills, body aches, the whole nine...I had NO intention to cook, so I decided to order curbside from Panera for the fam. I specifically ordered curbside because I felt like UTTER trash and I felt it would be more responsible to not go inside since I am not feeling well, so as not to exposure anyone to whatever I got. I ordered a large meal at a quarter to 5p and the site said the order would be available in 10 minutes after I submitted. I followed the instructions, found a curbside parking spot, turned on my hazard lights and alerted them through the text confirmation that I was ready for my order. Fifteen minutes later, I received a message saying that the order was ready. I sat in my car for over 30 minutes and decided to call and find out what the deal was. Linda, the covering manager, answers and gets my name. She looks to see what happened to my order and says it was not there and she doesn't know what happened to it. She said they were short-staffed and that she, herself, got my order together but for some reason it wasn't there and that she would have to redo it. I find all of this BS, because I had been in the parking lot for over 30 minutes and people that arrived after me, went into the restaurant ordered their food, received it and left before I got anything. While I was talking to her I received a text message saying my food was ready. Go fig. Fifteen minutes later, no food. I get annoyed and go inside, which is what I was trying to avoid for many reasons. I ask for the manager. She says my order is being worked on. At this point, the fluorescent lights are worsening my headache. I feel like total shite. Linda jumps behind the counter and starts rushing my order in the bag. She comes around, calls my name and offers a stupid pastry for the wait. I declined. At this point I'm even more annoyed because it's been almost 60 minutes. I grab the bag and drive home. I ate some soup. I hadn't eaten anything all day, so I scarfed down their VERY salty chicken soup. We're checking the order and realize that they left out a bread bowl. I call Linda and she offers to credit me a bread bowl. Guess what? I have to go back to Panera in order to get a refund for their mistake. The gas spent on the drive alone, would make my refund null, but whatevs. I'm lounging on my terrace in the heat of the sun, freezing under a warm blanket, and my son comes to show me his bacon turkey bravo. He already took a couple of bites and I can clearly see the white square paper that they use to separate the ingredients to make sure each sandwich gets the same amount of cheese and protein. Ya'll, he ate PAPER. I call to speak with Leeenda again, and after initially waiting on the phone for 10 minutes, I called back and she answered. I told her about the paper, she apologizes and comps the meal. I get being short-staffed but this is food service. If there are less people working the line then you should pay that much more attention to detail, ensuring that the food people will be ingesting is actually edible. I have a feeling they never made my order. Another person with my same last name came in for his order and it looks like they were just going by names on the order instead of the actual order numbers. Thanks for the free dinner but the entire thing was ruined. At least I had my salty soup?
Awful! Don't come here during lunch hour! Or don't bother ordering ahead either because it won't matter. The parking situation is terrible. We waited 30 min for our food to be made and when we finally got our order it was wrong! They were working on all of the catering orders before all the orders of people who ordered in the store. I haven't been to a Panera in a while but $32 for mediocre food for two people is a little steep. Take a look at the picture of my green goddess with chicken salad and tell me if that bacon looks appetizing! My boyfriend ordered his salad with chicken and they didn't put any on. Very disappointed! Won't be back!
The food was of good quality it was big portions and done correctly. I was a bit annoyed because they ran out of chips and that was part of why I went to Panera. The service took extremely long it was annoying and they clearly were overwhelmed. The ambiance was chill it was a bit overcrowded but they had slow music playing.
I could only give them a one-star rating because there was no option for zero stars. From delivery to how i received my food. I ordered turkey chili and half a sandwich, but ended up throwing the whole meal away. The dish was overloaded with vegetables and had very little meat. I was disappointed with the meal and expected better from Panera.
Haven't been to Panera in such a long time!!!! Gosh! Ordered a chipotle, scrambled egg wrap and a green passion smoothie. The smoothie was great, the wrap didn't sit well with my stomach at all. Something about it tasted off. The smoothie came out fast! But the wait was so long for the wrap. Kinda wished I came back to change my food order. I will be back nevertheless.
The manager gave me a full refund without any issues even though it took me about 3 weeks to get back to this location. I also got a broccoli cheddar soup this time and there were no flaws.
I am surprised that there aren't more Panera's in the Bronx. This one is all the way out east in a big commercial area. It looks like your typical Panera with unfortunately no indoor seating due to Covid. The bathroom is clean which sometimes hit or miss at Panera. The food was hit or miss a little. The chipotle chicken avocado melt was spot on but the chicken noodle was horrible. It was served cold and had no flavor. Horrible. The chocolate chip cookie tasted a day old as well. Other than the chicken melt this wasn't the best experience.
If I can give this review zero stars, I WOULD! I stopped by yesterday to grab some lunch at the Panera Bread located right on Baychester, Bronx, NY. I placed my order with the store manager, whereas I ordered a "You Pick Two". I decided on the Bacon/Cheese Melt alongside the Chicken Cesar Salad. When I finally receive my order, I head out and start taking my items out my bag to double check all was correct with my order.. where I quickly spotted a COCKROACH CRAWLING inside of my Chicken Cesar Salad!!!!!!!!!!!!!!!! I immediately called over the restaurant and asked to speak with the manager (as he was also the same individual who took my order). While on the phone with the Manager, he quickly asks me to please return the salad back to the restaurant and also offered me a full refund on my recent purchase. When I finally arrive back to the restaurant I ask to see the Manager, and he greets me again, and asks for the salad back. He then apologized for the finding of the COCKROACH in my salad and states that he will be issuing a refund of my purchase. Once the refund was issued, he then asks if I would like anything "on the house" from the restaurant's bakery .. where I quickly replied with a "no". To wrap up my experience, he offers me a "You Pick Two" coupon, which basically allowed me to put it to use at any Panera Bread location and I wouls be able to get a free meal on them.. Once I got in my house and was able to review the coupon, I realized that the coupon was expired since 2018!!!!!!! I solely, wanted to share my experience with you all to advise you all to PLEASE, PLEASE, PLEASE check/review your food(s) after receiving your order(s)! You would think that in such crucial times which we're currently living in, restaurants/businesses would be way more attentive to the customers food and the handling of it! This was totally unacceptable and HIGHLY disturbing and DISGUSTING! My experience here was NOT at all what I expected!!!!!! PLEASE, PLEASE, PLEASE remember to check/review your food(s)!!!!!!!!!!!!!!!!
Panera Bay Plaza is giving... cute café that does not feel like the Bronx To my surprise Panera has brought back the cranberry orange flavored muffin which is now sold by the slice. This is my absolute favorite item to buy at Panera's. Customers voiced their opinion on X (Twitter) when it was taken off the menu. Thankfully the powers that be listened and put it back on the menu!!! The cranberry orange slice was fresh, and tasted amazing, favorite item on the menu! The staff are super friendly, the restaurant is very clean, loved the esthetics, the atmosphere was calm, and quiet at lunch time. Pro tip: Mobile order like your life depends on it. And guard your table--Bay Plaza is prime territory. Will I be back? Yes. But next time, I'm ordering extras read more
15 days ago
Service is horrible. Waited for lemonade to get filled cause they had no more. No napkins Floor is a mess with a mess. Coffee on the counter Customer care not pleasant Lemonade caked up DIRTY DIRTY DIRTY read more
10 months ago
One star given because my order got comped and that's the minimum that I can give but that isn't the point. I have had many issues with this location in the past. They constantly screw up orders but it had been a minute since we ordered here and since they made it through the pandemic, I figured that maybe they've improved on their service....wrong! Let me preface by saying that I worked all day today and started feeling ill, so much so, that I went and got a second rapid and PCR test at a nearby urgent care to make sure I'm negative for covi. I'm talking about fever, chills, body aches, the whole nine...I had NO intention to cook, so I decided to order curbside from Panera for the fam. I specifically ordered curbside because I felt like UTTER trash and I felt it would be more responsible to not go inside since I am not feeling well, so as not to exposure anyone to whatever I got. I ordered a large meal at a quarter to 5p and the site said the order would be available in 10 minutes after I submitted. I followed the instructions, found a curbside parking spot, turned on my hazard lights and alerted them through the text confirmation that I was ready for my order. Fifteen minutes later, I received a message saying that the order was ready. I sat in my car for over 30 minutes and decided to call and find out what the deal was. Linda, the covering manager, answers and gets my name. She looks to see what happened to my order and says it was not there and she doesn't know what happened to it. She said they were short-staffed and that she, herself, got my order together but for some reason it wasn't there and that she would have to redo it. I find all of this BS, because I had been in the parking lot for over 30 minutes and people that arrived after me, went into the restaurant ordered their food, received it and left before I got anything. While I was talking to her I received a text message saying my food was ready. Go fig. Fifteen minutes later, no food. I get annoyed and go inside, which is what I was trying to avoid for many reasons. I ask for the manager. She says my order is being worked on. At this point, the fluorescent lights are worsening my headache. I feel like total shite. Linda jumps behind the counter and starts rushing my order in the bag. She comes around, calls my name and offers a stupid pastry for the wait. I declined. At this point I'm even more annoyed because it's been almost 60 minutes. I grab the bag and drive home. I ate some soup. I hadn't eaten anything all day, so I scarfed down their VERY salty chicken soup. We're checking the order and realize that they left out a bread bowl. I call Linda and she offers to credit me a bread bowl. Guess what? I have to go back to Panera in order to get a refund for their mistake. The gas spent on the drive alone, would make my refund null, but whatevs. I'm lounging on my terrace in the heat of the sun, freezing under a warm blanket, and my son comes to show me his bacon turkey bravo. He already took a couple of bites and I can clearly see the white square paper that they use to separate the ingredients to make sure each sandwich gets the same amount of cheese and protein. Ya'll, he ate PAPER. I call to speak with Leeenda again, and after initially waiting on the phone for 10 minutes, I called back and she answered. I told her about the paper, she apologizes and comps the meal. I get being short-staffed but this is food service. If there are less people working the line then you should pay that much more attention to detail, ensuring that the food people will be ingesting is actually edible. I have a feeling they never made my order. Another person with my same last name came in for his order and it looks like they were just going by names on the order instead of the actual order numbers. Thanks for the free dinner but the entire thing was ruined. At least I had my salty soup? read more
4 years ago
Awful! Don't come here during lunch hour! Or don't bother ordering ahead either because it won't matter. The parking situation is terrible. We waited 30 min for our food to be made and when we finally got our order it was wrong! They were working on all of the catering orders before all the orders of people who ordered in the store. I haven't been to a Panera in a while but $32 for mediocre food for two people is a little steep. Take a look at the picture of my green goddess with chicken salad and tell me if that bacon looks appetizing! My boyfriend ordered his salad with chicken and they didn't put any on. Very disappointed! Won't be back! read more
1 year ago
2 years ago
1 year ago
2 years ago
Incredibly slow and does not care about their customers concerns and needs. Place is dirty. Food quality as you can see isn't a priority either. Wouldn't recommend to a cockroach. read more
3 years ago
The food was of good quality it was big portions and done correctly. I was a bit annoyed because they ran out of chips and that was part of why I went to Panera. The service took extremely long it was annoying and they clearly were overwhelmed. The ambiance was chill it was a bit overcrowded but they had slow music playing. read more
3 years ago
I could only give them a one-star rating because there was no option for zero stars. From delivery to how i received my food. I ordered turkey chili and half a sandwich, but ended up throwing the whole meal away. The dish was overloaded with vegetables and had very little meat. I was disappointed with the meal and expected better from Panera. read more
2 years ago
Haven't been to Panera in such a long time!!!! Gosh! Ordered a chipotle, scrambled egg wrap and a green passion smoothie. The smoothie was great, the wrap didn't sit well with my stomach at all. Something about it tasted off. The smoothie came out fast! But the wait was so long for the wrap. Kinda wished I came back to change my food order. I will be back nevertheless. read more
6 years ago
I am surprised that there aren't more Panera's in the Bronx. This one is all the way out east in a big commercial area. It looks like your typical Panera with unfortunately no indoor seating due to Covid. The bathroom is clean which sometimes hit or miss at Panera. The food was hit or miss a little. The chipotle chicken avocado melt was spot on but the chicken noodle was horrible. It was served cold and had no flavor. Horrible. The chocolate chip cookie tasted a day old as well. Other than the chicken melt this wasn't the best experience. read more
3 years ago
6 years ago
If I can give this review zero stars, I WOULD! I stopped by yesterday to grab some lunch at the Panera Bread located right on Baychester, Bronx, NY. I placed my order with the store manager, whereas I ordered a "You Pick Two". I decided on the Bacon/Cheese Melt alongside the Chicken Cesar Salad. When I finally receive my order, I head out and start taking my items out my bag to double check all was correct with my order.. where I quickly spotted a COCKROACH CRAWLING inside of my Chicken Cesar Salad!!!!!!!!!!!!!!!! I immediately called over the restaurant and asked to speak with the manager (as he was also the same individual who took my order). While on the phone with the Manager, he quickly asks me to please return the salad back to the restaurant and also offered me a full refund on my recent purchase. When I finally arrive back to the restaurant I ask to see the Manager, and he greets me again, and asks for the salad back. He then apologized for the finding of the COCKROACH in my salad and states that he will be issuing a refund of my purchase. Once the refund was issued, he then asks if I would like anything "on the house" from the restaurant's bakery .. where I quickly replied with a "no". To wrap up my experience, he offers me a "You Pick Two" coupon, which basically allowed me to put it to use at any Panera Bread location and I wouls be able to get a free meal on them.. Once I got in my house and was able to review the coupon, I realized that the coupon was expired since 2018!!!!!!! I solely, wanted to share my experience with you all to advise you all to PLEASE, PLEASE, PLEASE check/review your food(s) after receiving your order(s)! You would think that in such crucial times which we're currently living in, restaurants/businesses would be way more attentive to the customers food and the handling of it! This was totally unacceptable and HIGHLY disturbing and DISGUSTING! My experience here was NOT at all what I expected!!!!!! PLEASE, PLEASE, PLEASE remember to check/review your food(s)!!!!!!!!!!!!!!!! read more
4 years ago
2 years ago
DIRTY ! Whole place dirty . No papaya juice .No napkins in the station area . Floor had visible dirt stains receipts all over the floor. The manager that was working 5/25/24 530 pm she had a nasty attitude when I brought it to her attention. I went to get juice no juice. Ok . Now when I got my food no napkins I PAID $20 for my meal that terrible service. Ambiance DIRTY. There was a worker just walking back and forth for the 30 minutes I waited for my food not once did he clean anything and he walked pass the mess. read more
4 years ago
5 years ago
4 years ago
4 years ago
Ordered steak and white cheddar sandwich to go and saw that it was chicken when I got home. NO excuse. The forgot to make my smoothie also and had to wait longer for that. read more
3 years ago
5 years ago
4 years ago
So, it's a sunday and pretty dead inside, something like our cashier seemed. The food still took long. I barely received 3 spoon servings in my soup. Paid a total of almost $40 for my daughter's and my food and I'm still hungry. I've been to panera before but this is pathetic. It's hard out here for us diners as well y'all, I understand everyone on the team is tired and ready for closing time but I didn't come to eat a school cafeteria and that exactly what this felt like. Like a sad, run down school lunchroom. If I could give less than 1 star, I would. read more
3 years ago
2 years ago
16 years ago
My love for Panera began on my trips to Jersey when that was the only one I knew. Visiting was an extra special treat. Imagine my joy when one opened up in my backyard! Initially, yes, this Panera was awful. I happened to be working in the area at the time and was so saddened to see crazy long lines, inept teenage employees, and wrong orders abound. I stayed away for quite some time because I was so disappointed. However, this location has come a very long way. Now, their employees are friendly and attentive. The food is delish, my favorite is the Sierra Turkey sandwich with Broccoli Cheddar soup. The pastries are also really good, I love the cinnamon roll. And my dad likes to buy loaves of bread to bring home. And if you were there from the beginning, you can totally see the changes. The seating tends to get taken up by people sitting for hours doing god knows what they cant do at home, which kind of annoys me since I would like to sit comfortably when I eat. However, I usually come here when its not so bad. Overall, its a great addition to Bay Plaza. How many times can people eat at Checkers, Burger King, and the food court in Kmart when they visit? I can always count on Panera for a delicious, filling meal. The YUM factor is all I ever really care about. ...oh yeah... clean bathrooms! read more
3 years ago
8 years ago
This is the best Panera Bread in NYC. Seriously. Seeing it all Manhattan, upstate and bronx. They get your order right, turnover time is shorter compared to others and most importantly, they listen and ask about your order, list the options for sides and so on. I have never been food poisoned in this place, which is very very important!! The Panera Bread at white plains food poisoned me and my husband once each, plus a wrong/missing, with additional charge for a fruit cup. What a disappointment... Anyway I really like this panera! They should really have self service corner soon though!! Update: a big congrats to panera for community outreach. Check the below card from Big Sisters and Brother of NYC! read more
4 years ago
4 years ago
4 years ago
3 years ago
4 years ago
5 years ago
4 years ago
Page 1 of 5
More info about Panera Bread
340 Baychester Ave
Bronx, NY 10475
Co-op City
Directions
(718) 862-2585
Call Now
Visit Website
http://www.panerabread.com
Full menu
Hours
Payment methods
Food & Alcohol
Indoor Amenities
Outdoor Amenities
Other Amenities
More Info
Health Score
Ask the Community - Panera Bread
Why does Yelp recommend reviews?
19 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
8 years ago
5 years ago
4 years ago
4 years ago
12 years ago
12 years ago
6 years ago
3 years ago
9 years ago
12 years ago
7 years ago
3 months ago
11 years ago
12 years ago
8 years ago
16 years ago
14 years ago
11 years ago
