New location. VERY busy. I think that they have not yet gotten used to the crowd. The croissants are really good though, and they always seem to have what I am looking for. I went on a Saturday morning so they were quite busy, and there was an elderly couple with a large order giving them trouble, so I fully understood the slowness that my order was filled. I did get a coffee too, and it was not hot, but luke warm. I didn't mind too much as I was able to drink it right away. Other than that, this location is great. Easy to get in and out of and everyone who has helped me there has been pleasant. read more

I've been coming to this Panera for years. Food is always decent. Today the manager on duty was YELLING at the staff. Wasn't even that busy. Her yelling made the dinning in experience very unpleasant. As a former server I felt for the young people working at this Panera. Clearly there is a lot of turnover at this place but yelling at coworkers is not productive. Other staff members where very pleasant and polite. read more

Panera Bread has excellent soups, salads, and sandwiches. They have loaves of bread, baguettes, pastries, and other dessert items as well. The restaurant is always clean and the staff is polite. read more

Horrible experience at this location this morning. First off I order turkey chili soup and I'm told they no longer have it. So I order broccoli cheddar soup and a ham and Swiss sandwich. After waiting for 20 minutes I'm told their soup isn't ready. Manager refunds me for the soup doesn't ask to help or fix anything. I leave get home and un wrap my sandwich to find out it's half slopped together and falling apart. read more

Panera Bread - Horrible food presentation - Sandwiches Near Me - Apopka, Florida

My family and I have tried this location several times and will not be visiting there again. We had to ask a few times for the frozen lemonade that finally came at the end of our meal. We were served a ham and swiss on wheat with visibly wilted and black lettuce not fit for eating. The French onion soup was goopy. It had shredded cheese which didn't melt because the soup was not very hot. The chicken noodle soup had overcooked noodles and they taste pastey. They offered to make another sandwich at the point when we were almost finished. Customer service there needs an uplift. It was a manager that listened to all our concerns and complaints, yet nothing really was resolved. The pastries we bought were the highlight of our trip there. They're pretty tasty, but we're not returning just for that. For the price of their sandwich, the quality should've have been at least 4 or 5 star. read more

FANTASTIC customer service!!!! As a (fairly new) Apopka resident and former resident of downtown Orlando, I was thrilled to see Panera come to this part of the county. :) They're still working out the kinks with orders - drive-thru has been hit or miss a few times, but managers always right there to correct the issue and refer to each as a 'learning opportunity' - I like that. :) Positive spin and all.... But their customer service is top-notch, no matter who's on register, which day, and at any hour... nice!!! Example, this morning, Hubs and I arrived at 10:40 (Labor Day holiday), ready for breakfast sandwiches. Another family had just come in before us, expecting the same thing. We were told, "We're so sorry. We stopped serving at 10:30." Disappointed, we turned to leave and said we'd run through another local spot with breakfast sandwiches.... Panera staff's reply: "We're happy to extend breakfast for you! It's a holiday!" And with that, we (all) ordered all the yummy things we wanted. *Big thanks to Panera staff and to Caitlyn, our cashier, for accommodating us. YOU are the reason I'm writing my review today! Yes, this location has been busy - we Apopkans are THRILLED to have another choice in our area, but things are settling down, and Panera is definitely worth a visit. Oh, and if it's lunch/dinner time, get the tomato soup - you won't be disappointed! read more

This particular Panera was very messy and the tables and chairs were dirty. Had to wipe it all down before we could sit. Floor was dirty also. read more

Panera Bread - Sandwiches Near Me - Apopka, Florida

I hesitated at first to write this poor review but after tonight it is a must as a public service. As hard as it may be to believe I write this without exaggeration. 1st, about 2 weeks ago, I came through the drive through and at the speaker ordered a breakfast sandwich with the advertised brioche bread. I was immediately told that they did not have that bread and offered chibata ( pardon spelling) instead. This is a fairly regular occurrence at this location. What was new was when I got to the pickup window I was told that the chibata bread was gone. I then asked (thinking of the Monthy Python "Cheese Shop" routine) "what bread does the Panera Bread Co. actually have". I was told( I kid-you-not) " we have all the breads". I responded "oh, then you do have the brioche ". The answer was no. 2d, this evening I ordered at the drive through a Turkey Bravo and 1/2 Steak Panini. After paying a hefty price, I suspiciously felt around (in the dark of my car) and realized that no chips were in the bag. I called the attendant back and pointed out to her that sandwich orders normally come with chips. She argued with me that no they didn't but come with bread, but she would give me chips. She then gave 1 bag for 2 sandwiches. By this time I was ready to give up and went home only to discover that I had two 1/2 sandwiches ( I paid for a whole sandwich and a 1/2 sandwich) and ( wait for it) A HUGE HUNK OF BREAD PROVIDED TO GO ALONG WITH A SANDWICH!!! Serious,serious staff training is needed here. read more

I'm a fan of Panera, and this location is on par with the others I've been too. I have yet to be disappointed in any of their offerings. The bread is so yummy, as are the danishes, the pastries, the brownies, the cookies, the bagels, the salads, the sandwiches.... it's all good. I personally love the Asian Chicken Salad and the Tomato and Basil Pannini. I love the baguettes that come with the meals... but the chips are also really good, so it's always hard for me to decide. Their drinks are also yummy... the green tea and lemon aid mixed is a favorite and their iced coffee is good as well. My only complaint is that tables need to be bused more, esp when busy, but other than that, great work. read more

Terrible! Two Asian Chicken Salads with a small amount of very thin pieces of chicken, soft noodles and wilted greens. Also the bread was thrown into the bag unwrapped. I do better myself at home. Save your money! read more

Their food is so good and I miss the discounts but anyone considering letting their child work there please run the opposite way! I work for them a year and stay at minimum wage the whole time even tho I was ready for advancement. Their managers are always rude and consider themself so superior even tho I make more then them now just as an associate at Panda Express!! read more

I would say 9 times out of ten my rapid pick up order is not on the shelf. Two days in a row I have ordered a bagel...yes, a simple bagel...30 minutes ahead for rapid pick up and it hasn't been on the shelf. Isn't the whole point of rapid pick up to be...oh, I don't know...RAPID? This morning there were no customers in the restaurant and the girl behind the counter was laughing with a male coworker. In the meantime, my bagel is MIA yet again. I guess she was too busy flirting to bother doing her job. I asked for the bagel and she put it in a bag and handed it to me without a word. No "have a nice day" no "sorry about that" nothing. So rude. And by the way, it was the same girl behind the counter yesterday. They need to fire her. She's terrible. read more

I don't mean to be a stuck up Prick. But I ordered the Napa almond chicken salad sandwich and it was the worst chicken salad sandwich I have ever had in my entire life. I got the sandwich and it was literally just bread tomatoes and lettuce and that was it. There was like four or five little little pieces of chicken inside of it. I will never go here again this place sucks. This is the second time that it's happened to me. Thank you to this Panera for being the worst one I've ever been too. read more

The Caesar salad was over way over price for the cheap ingredients it had. Small bits of chicken and fake parmesan... wouldnt buy it again .. rather go to Wendys were its more fresh and cheaper and better ingredients... read more

Wow! Talk about terrible and I Love Panera! I ordered the chipotle chicken panini with no cheese. Mind you this comes pressed and normally very warm, it came lightly toasted and ice cold, thrown together, no chicken on the one half of the sandwich. I understand I modified my order with no cheese and a different bread but I always do this at the Millenia location and I've never had an issue, so I sent it back, they remade it...with tons of cheese and tons of sauce where it was disgusting to even pick it up, I had to send it back again bc I don't eat cheese. I told the manager about the remake so he messed it up and said oh sorry I figured a normal one...I mean I gave it back to him so it wasn't hard to see...then 10 min later again came out my third attempt to go...kind you my husband already finished eating. This time I did ask for light sauce and idk if he even put any on it, I did eat half of it but it was so bland! All he offered me was a free cookie! I was so disgusted! Idk if I will ever go back to that location bc that's not good customer service. And to wait 20 something minutes for 3 diff sandwiches in my eyes is ridiculous and all I'm offered if a cookie. read more

Panera Bread - Cold chipotle chicken panini! Terrible! - Sandwiches Near Me - Apopka, Florida

I am finally admitting that Panera no longer wants our business. They are consistently out, of all things, bread. Rye bread. It is impossible to have a ham and cheese on rye without having rye bread. 4 out of 5 times they have been out. That's just horrible planning on the staff. The French onion soup lacked flavor, a proper amount of cheese, and had no croutons. Period. The substitute of sourdough bread was not suitable, as the sourdough lacked flavor. All in all, my experience is poor at best. A shame some my family does enjoy going, but I won't be without some assurance of a better experience. read more

I used to work at a Panera years ago, and man, has the quality of food and presentation declined since then! How can they charge $10+ for a full sandwich when I can go to Publix (even Winn Dixie, but not Subway... hasn't quite declined to that yet) and get an infinitely better sandwich with better meat AND fresher ingredients for several dollars cheaper? It's not worth that. The soups are good but also not worth what they charge. Especially because it just comes in frozen on a truck. Also the Panera rewards is a ridiculous scam. I never have rewards on mine and their metrics are apparently secret and randomly distributed, which is pretty sketchy. To be fair, my star rating is not based on that because I realize that is not a location issue but Panera execs cheaping out. I gave 2 stars because half the time I have a good experience here, but usually not. I always have to double check my order or something will be forgotten, half the associates are nice, half the time the drive thru wait is interminably long, and less than half the time the food looks fresh and not sloppily slapped together like a McDonalds burger. read more

I would love going to Panera Bread for their scones but I went in today and they have totally revamped them. I hate the new ones. It was made to look like a biscuit instead of a scone. It was wet on the bottom and just terrible. Why change them? Very disappointed. Won't be going back for the scones. They are also way too expensive. read more

So sad I won't be going back anymore. Every time they are out of something. Prices went up drastically and portions are smaller. Also now they are charging 75 cents for extra piece of bread! Ridicules!! read more

Ordered the chicken chipotle with a yogurt, waited 15 min, when I saw everyone getting their food after and beepers going off , I went to the counter and waited patiently for help, after standing at the counter where they serve food for 2 min, a guy from the register said that my foods been sitting there for 5 min! With out a call or a beep on my pager! I went to take my food and was cold, so not worth the wait so I went and got my refund . While I waited for the manager, to refund my money, he wouldn't even make any eye contact or question what happened , he gave me my receipt then sorry afterwords. No interest of solving the problem whatsoever. I'm new to this town and live up the street at Errol estates thinking I have a good local sandwich lunch joint nearby , will never return , run the other way and don't waste your time and money here ! read more

Horrible service, girl had an attitude and got the order wrong twice, as if she did not understand English ,went to get coffee they were out and when asked for some got a snippy remark son would you like me to make you another po!t said fuck no,give me my money back and I won't be conning back here and you can go f**k yourself read more

This Panera bread is by far the worst of them all, every single time I order they always seem to mess it up. What's the point of having a drive thru window if you end up having to go in because they messed it up? This time I ordered the "new" Italian. I am simply disappointed yet again, they literally forgot half of the ingredients. My sandwich consist of only meat and cheese. WTF!! No dressing, no arugula no nothing. It's so flipping annoying and that's that, I'm never coming back again! read more

Panera Bread - This Panera bread is by far the worst of them all, always messing up orders. This time they forgot half of my ingredient. - Sandwiches Near Me - Apopka, Florida

The food is very good. The staff are friendly and willing to help. I really like going here and I definitely recommend this place.

Let me start by saying I am a Panera fan however this location is bad. The staff are inexperienced and goofing off the entire time I was there which was about 2 hours from 2 till 4. The dining room and restrooms were dirty. I ordered broccoli cheddar soup and Napa chicken salad sandwich the food tasted fine but there was no care in the way it was served. Soup all over the plate. I will not be going back to this location. read more

Panera bread is eh with food as usual. Turkey was dry and chewy, and basically flavorless. Definitely frozen baguette, but you know that's what I signed up for coming to eat here. The service was probably the best part, the food left a lot to be desired. For instance, I'm still hungry. I love the dessert of course, who doesn't love endless amounts of sugar entering your body. Anyways, pretty fair experience. read more

It is so, so nice to have a Panera in our area now, I'm forever a fan just because it's Panera. There's even a drive-thru. I haven't been around that curve yet, but I plan to try it soon. I'm probably going to be in trouble and use it all of the time! read more

Always enjoy the food here. Today I tried the squash soup and it was A-MAZ-ING!!! I'll be having it again!

Turkey Chili in a bread bowl and panini was just ok. The orange scone was good as usual. This is why I only come here once a year.

I visit this Panera frequently. I have never been disappointed foods is always been great. If I want something extra they are nice about, great service. It's right on broad with the other Panera same great quality and food. I'll definitely be going back. read more

The food is standard Panera, and if we were just rating on that I would give it 4 stars. The staff is what really what makes this a 2 star location. They are inattentive, occasionally rude, and generally oblivious to the fact that their whole job relies around taking orders and giving out food. read more

Service was slow and food was Room temperature. All I got was a regular bowl of broccoli cheddar soup, The soup is it even made fresh every day so the fact that it wasn't ready and it took me so long to get my order is really disappointing. In the price but this location obviously doesn't have any control over their pricing read more

Arrived at 5:31 on Tuesday Jan 29th. The place was not busy bit really dirty. Not impressed. We ordered our food, the cashier acted like she really didn't want to be there. We got our drinks and sat down, The girls who were making sandwiches in the kitchen we're making a lot of noise screaming and laughing and carrying on and it was quite annoying. They called our name and I went to get our food I ordered a half bacon tomato grilled cheese sandwich realizing that the bacon was not on the sandwich I took it back they remade the sandwich but it totally was not worth four dollars. The girls in the back continue to laugh and scream continuously it was so bad we couldn't wait to leave needless to say we will not be going back to the store ever. This place truly need some adult supervision as there was none in sight read more

This is the newest Panera Bread in the area. The first restaurant in the Apopka area to surprise me with their service.

It's Panera so the food is pretty much the same every where, but this store has great service. The ice tea can be a little iffy, one day amazing and the next day horrible. But the food is delicious and fast. read more

We have tried this twice since its recent opening. The first time we had several different sandwiches, soups and pastries to take home. Everything tasted fresh and pretty much like Panera is supposed to taste. However the second time we went, we were in the line next to the pastry/bread case. Inside the case we observed at least ten flies under the glass feasting on the goodies. Every time an employee grabbed a Danish or scone, we cringed knowing that some unsuspecting customer was about to eat something that had most likely been sampled by a fly or two. We mentioned to the girl about the flies, but she pretended not to hear us. Our order consisted of one sandwich to go and we haven't been back. If they can figure out how to keep the flies off the food, we will go back. read more

Horrible customer service even the managers. Can't seem to handle keeping up with the menu items on weekend mornings especially. Always using excuse they're new and don't offer any solutions. I never write negative comments just usually let it go but when the same thing keeps happening over and over something needs to be done. Hopefully this comment will get them to work on shaping up and then I will gladly replace this comment with a positive one. You have been around long enough not to keep having the same problems. read more

What good is a drive through when the kitchen is running soooo slow that you need to go park and wait for your food. How ridiculous. This is a fast food joint, it kinda defeats the purpose if you can't make a half sandwich in less the 15 minutes. If i hadn't paid i would have drove off. read more

We were thrilled to finally have something other than Chili's and fast foods. At first the service and quality of food was great, but as months and years went by, the customer service and food quality went down the drain. It seems as if ever time they hire a great employee, they end up moving them to a different location. If you have a choice of going inside or ordering drive-thru, go inside! Drive thru food quality is terrible, they rarely get it right, they often forget ingredients, or mess the order up. read more

This location needs some serious work. Every single time my husband or I pick up food to go the order is never correct. The sandwich is always completely wrong. And the last time I went in the manager apologized and fixed it and still have it back to me incorrectly! I called corporate finally after it happening 5 times and was told I would get a call back and never did. read more

Very tired of constantly seeing the employees sitting, eating and chit chatting in a corner. This is the reason why their store is always messy, garbage full and unmanaged. read more