If you know this location, you know the drive-thru line is always wrapped around the building -- sometimes twice! But despite that, the service is consistently excellent and often faster than many other drive-thrus with much shorter lines. The staff is friendly, efficient, and always on point. Food is fresh, orders are accurate, and they somehow keep everything moving smoothly no matter how busy it gets. This is hands down one of the best Chick-fil-A locations I've been to. Well worth the wait every time read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

Whether dining in or ordering from the drive thru, Chick-fil-A is above and beyond customer service. My family and I stopped in for breakfast, and everything was delicious as always. We dined in, and I appreciate them bringing our order to us. They had a team member walking around the dining room asking if anyone wanted drink refills, which was so kind. They keep the dining room clean, and our experiences have always been positive. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit Meal (with orange juice) - Fast Food Near Me - Orlando, Florida

Good great as usual! Ordering app SUCKS! Created an online order. But I'm having someone pick it up for me on their way over to visit me. Chikfila app evidently requires my phone to be at the restaurant site before a curbside pickup, already ordered and paid for, can be instigated. It does not work for third party pickup. read more

This location is always crowded, but they usually move the cars through the drive thru area easily. Today was not that day. It took over 15 minutes to place and get my order. Those of you who are familiar with this location know you have to curl around the outside lane at the entrance and then stop and provide an open space (when crowded) for the cars in the inside lane to pick up their order and leave the lot before you can enter the order lane. At one point as I was in the outside lane, there was not a single car in the drive up/pickup window lane. Even the inside employee had to look out the pickup window to see where the cars were. Obviously, there was a glitch in the outside ordering area. When I finally got to place my order and came around for pickup, the line stopped again. Two employees (probably management) came out by the outside window probably to try and determine the problem. One of these employees walked my chicken nuggets to my car. However, I couldn't leave because there were two cars waiting in front of me and the outside lane was backed up. So, I had to wait in my car until the two cars in front of me received their orders and drove out. I know this location is popular and there really isn't room for expansion on this lot, but something needs to be done to improve this process because I love their chicken nuggets!! :) read more

Chick-fil-A - Received my order but can't leave as both the pickup lane and the outside lane are blocked by other vehicles. - Fast Food Near Me - Orlando, Florida

This is a really nice location. It's hard to go wrong with a CFA but this one was great. It was clean. The food came out quick. And a manager was actively walking around checking on everyone. Great service. read more

This is by far one of the best chick fil a locations in the Orlando area. Both the drive thru and inside are always clean, efficient, and the employees are always the nicest people. The food is always hot, fresh, and we have never had an issue with anything being incorrect. Keep up the great work! read more

I have used this location since it opened weekly and recently (a month or so) every order is wrong. Customer Service goes by the waist side when asking to make it right as if lying. Horrible. They have missed the mark with this last hire season. Need to get back to basics. read more

Paid for bacon on my sandwich ; they didn't add any bacon at all; I went up and asked them for a sandwich that was made correctly and they said we can give you a side of bacon and gave me a cup with a 1/4 strip of bacon in it Fries were cold , sandwich was cold, people were rude do better yall. read more

Chick-fil-A - Food - Fast Food Near Me - Orlando, Florida

Friendly caring staff. Food quality is top shelf. Love this place. Like all CFA restaurants, the drive thru is busy but moves quickly.

Worst experience ever. I ordered my food at 6:30 PM. It said it would only take 10 minutes. 30 minutes later I still did not have it. People who ordered in the restaurant after me got food quicker. I would stay away from this location. read more

chic-fil-a is good, mac n cheese was not. i reccomend going to marlborough masschusetts chic-fil-a instead for better mac n cheese. if ur reading this, luv u mom. read more

It really is quite annoying when both online and on your app it says I can go through the drive through until 11, but when I get there they have doors locked and drive through coned off. You need to fix the hours if that's not true. Driving to two different locations that both say the drive thru is open until 11 to get food just to find out that it's not actually true. It's also frustrating to have the money taken from my account and now have to wait to get the refunds for two separate orders because your hours are wrong. Your team also need to be aware of multiple guests who also came to both locations to get their food due to the hours being wrong to be able to assist with them in resolving the problem. read more

The food was okay but the customer service can improve. The last two times I've gone through drive thru they forget to add things i've asked for. The first time I noticed it while in line. The second time I had to drive back to store. Not going to lie I was a bit upset. They wasted my time. They didn't offer me a good compromise. I had to ask for a discount for the inconvenience. Manger looked at me confused as to why i was asking for one. Do better. read more

Not what I expected from Chick-fil-A, food came out sticking to the paper and the wrapper stuck to the food. I called to speak with their manager drew who was pretty unhelpful, he didn't listen the first time I explained the scenario, he just asked "what about pickles?" Mind you this was only a filet and cheese. When he finally understood he offered to replace this portion of my purchase but not the Mac and cheese that came with it which seemed a bit odd as it was purchased together. Now I have to go out of the way to get this order remade. Customer service was terrible. Hopefully the owner makes this right. read more

Chick-fil-A - Messed up chicken fil a with cheese - Fast Food Near Me - Orlando, Florida

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This location is always so busy but always so efficient. Ordered ahead for drive thru pick up and was very efficient! Food was fresh and delicious as always. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Orlando, Florida

Typically super fast service, everyone is super young but they are trained to be super friendly which is a plus. I usually go for the grilled nuggets and fries with the buffalo sauce. The chicken is always cooked perfectly and seasoned so well that I sometimes don't even need the sauce ahaha. Anytime I need a quick pick me up on my energy this is my go to food place. read more

I Mean come on it's CFA what can u say that's bad about them. The service is the best in the business and the chicken is always on point But the star of the show was the peppermint shake . That's the best part of the holiday season is getting that sucker. There's just something about it that makes u feel all warm and tingle inside. It just takes u back in time I guess read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

I don't normally go to Chick-Fil-A often, but they have been running a generous promotion through the Rewards section of their app for free breakfast. I went through the drive thru to redeem. The good things about Chick-Fil-A are their staff and organization. All of the team members are pleasant and they manage to move long lines very quickly. That's a huge plus, especially for a fast food restaurant. I do find their food just okay. Their chicken has a great flavor, but I feel like most of their sandwiches are largely bread. I usually only get a few bites with thicker pieces of chicken. The rest is usually thin or nonexistent. This is annoying, especially since their prices are on the higher side for fast food. I've ran into this issue several times at different locations, too. Overall, the atmosphere and team are a good reason to visit Chick-Fil-A and the food is not bad by any means; it just seems overrated in my personal opinion. read more

Chick-fil-A - Chicken biscuit - Fast Food Near Me - Orlando, Florida

I don't usually ding places for something so trivial as condiments but when a place never sends the requested condiments, ever, well I gotta say something. Every time we order from here they only put a fraction of the condiments that I order in the bag which considering they only let you order a couple per item is ridiculous. read more

Stopped in for breakfast and really enjoyed my bowl with eggs and hash browns no meat and also a side of fresh fruit and coffee. We also had another meal all for around $15. This location was very efficient and courteous. It's also nice to take away a mint or two. read more

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Single handedly ruined my morning. Gave me a coffee with no cream no sugar no mixing stick and I asked for it in my coffee and the drive through attendant said he will have them put it in my bag. Nothing read more

Chick-fil-A - Coffee - Fast Food Near Me - Orlando, Florida

Me and three colleagues unwittingly dropped in on Cow Appreciation day. Holy what the what!!! Compound lunch crowds with costumed calves and cows mobbing up the place for free food and you might expect Bedlam. ...but the parking and queue Gods were with us and we were lucky enough to get primo parking and surf the wave of revelers right to the front of the line between waves. Most everybody Loves Chickee-fil-A and was easy to see they were prepared for the promo. Overstaffed to the gills with happy, caring, helpful employees saved the day, no doubt - And all the extra help didn't go unnoticed or unappreciated. Sort of goes without saying, food was Awesome; as always!! Love this place. read more

Chick-fil-A - Bedlam but Awesome - Fast Food Near Me - Orlando, Florida

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Chick-fil-A is one of those places that never disappoints me. I always get the nugget meal with a sweet tea. They ask me what kind of condiments I want and how many and I always get the exact amount. My meal is never wrong or left without something. The lines always look long but the way they have the drive thru line setup it flows fast and efficiently. Chick-fil-A employees are always pleasant and my food is always good, order correct so I have no complaints and will be coming back many times in the future. read more

Chick-fil-A - Fast Food Near Me - Orlando, Florida

I went here this evening and I ordered a spicy chicken deluxe and they gave me my food and I got a regular spicy sandwich I went back in to ask for my correct order, and instead of giving me the correct order she charged me for the piece of cheese, lettuce, and tomato for the deluxe sandwich and when I got the new sandwich, the cheese was not melted. And the bun was cold read more

I love their chicken tortilla soup but today I was disappointed as there wasn't a single piece of chicken in the bowl. I pointed this out and was told I would get another bowl. Neither the server or the soup arrived. i queried it and was told I'd have to pay for another bowl as I'd already eaten half of it! At no stage did I ask for a replacement - it was offered. Spoke to the Manager which made matters worse as her response was -"The chicken is minced up but I can see a bit of chicken"! On examination it was in fact a piece of the tortilla strip!! At which point I was offered a replacement. I declined it. Too much bother! I am surprised that a company with such a good reputation could have such a bizarre response over a small bowl of soup. Management training? read more

What can I say, other than I do love Chick Fil A and this is a great location. It's always packed which can be a pain sometimes but it's how you know this place is quality. I usually get curbside pickup because I'm too lazy to go inside haha. 9 times out of 10 the food quality is on point. Only occasionally do I experience an issue and really the only reason it's not a 5 star review. But, not going to lie, I grab food from here basically once a week. So, I'll see you next week! read more

I have been to this Chickfila location so many times and have never reviewed. We recently went through the drive through to pick up their seasonal peppermint milkshake. Which is one of my favorite milkshakes from anywhere. Their team was standing in the Florida cold taking orders still trying to move the drive through line along. They were still very sweet, and very polite. I don't know how they do it, but it's always a pleasant experience to come by here, even if the lines are long. read more

Chick-fil-A - Seasonal Peppermint milkshake - Fast Food Near Me - Orlando, Florida

If I could give this chick fil a 0 stars... i would've. The lady who took our order said they didn't have empty salad bowls which- a lie. If you wanted $1 for the bowl she could've charged me.. Then a whole 12ct chicken nugget was missing from my order and I live 45 mins away so not only did i have to wait to get home to mix my food together i had to wait to get home and NOT EAT. Go to any other chick fil a i promise it's worth the farther distance for better service. read more

Still love this place! Stopped by for breakfast decided to try their chicken, eggs, hash browns and cheese burrito. And I must share how good it is! It was nice and warm and tasty. The hash browns were still nice and crunchy. $3.99 plus tax. Try it you won't regret it. Also the drive through lines are always long but trust me it goes quick. read more

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I love The Lemonade and The waffle fries. The Crispy Chicken Sandwich is good too. But Favorite is the lemonade

A solid location for the chain. Been in the drive thru a few times now for a quick grab and go lunch. They have tablets and take orders throughout various places in the line to keep things moving fast during peak hours. It really does help speed things up considerably. Customer service is exceptional here and they don't miss a beat whether you order inside or outside. Be sure to check in for a free chocolate chunk cookie! They are really good! Overall: A Parking lot needs a better dynamic, but everything else is superb here. read more

The thing with this Chick-fil-A is it's full of incredibly young high schoolers. Although I appreciate Chick-fil-A giving them the opportunity.... They need to have adult supervision and a little better training. This is now the third time they have up charged me. When I asked this young girl to please fix the issue... She just gave me sass and said there was nothing she could do. Although it was clearly their mistake in the first place for up charging. read more

Terrible customer service. Came on January 20th around 8:30 and the two employees with the Ipads were flirting with each other disregarding the customers. The drive through clerk seemed lifeless and did not show any type of empathy. Extremely rare service for a chick-fil-a location. read more

I stopped in after an early appointment pic to pick up breakfast for my three. I ordered our all time favorites, bacon, egg and cheese biscuit, chicken biscuit and tater rounds. I am a convert from Mc Donald's bacon egg and cheese biscuit. However, e were very disappointed this time. The biscuiits were hard on the bottom and the tops crumbled in it hands, not to mention, most of the cheese stuck to the wrapping paper. It was as though they sat under a heat lamp too long. As for the taters they tasted like they had been through the fryer a couple of times, not the usual freshness i have come to know of Chick-fil-A read more

Chick-fil-A is an all around great fast food chain, and definitely my go-to for a sandwich and fries. They have crispy fried chicken sandwiches and nuggets. They also have grilled chicken sandwiches and grilled nuggets which have fewer carbs and calories. The best side is of course the waffle fries, they're always crisp and hot, with the perfect amount of sea salt. They also have fruit and a kale "superfood" side as well. Just be careful as the "superfood" side unfortunately has a good amount of sugar due to the dressing. In addition to sandwiches and fries Chick-fil-A has fantastic salads. They could beef up the fresh toppings a bit but the lettuce is always fresh and they have a nice assortment of dressings. They also have breakfast and dessert. I love their frozen coffee, it's the perfect combination of a sugar fix and a pick me up. This Chick-fil-A in particular is just as good as all the others. For quite some time they struggled to efficiently handle the large crowds that gather for lunch every day. They've recently instituted the best practices followed by other Chick-fil-A's including attendant led ordering in the drive thru and crowd control in the dining room. These have helped quite lot. The employees here are as friendly as any of the Chick-fil-A's I've been to. For quite some time they've had a special check in offer on yelp - a free Chocolate Chunk Cookie! Hello! These cookies are actually really hearty and good, soft, with large chunks of chocolate. I would say they're far better than what I would expect from a fast food restaurant. If that's not enough to get you to come in I don't know what is. Bonus - I've used the check in offer more than once. ;-) I would recommend downloading the Chick-fil-A One app because they often give away freebies in the app, no purchases necessary. The calendar card that is sold once a year around the holidays is also a great value and a good gift idea. It's 12 months worth of free items, one for each month, and typically costs about $7.00. So for the price of a meal you get 12 free things. It's great to have a Chick-fil-A on the South side of downtown, and this one has definitely improved over time. read more

Chick-fil-A - This one has a table that seats 8 as well as outdoor seating. - Fast Food Near Me - Orlando, Florida

This is the only CFA in my area that I pass on my daily commute.. unfortunately. I love Chick Fil A but this location doesn't feel like a CFA should. CFA is quite known for outstanding service and fast, fresh food. This location doesn't seem to have either. I've been to this location a number of times and never has the service been up to par. I've dined in and been told by the guy at the register that he will bring the drinks out, then never did. We asked the employee who brought out our food and she said apologized and brought them out. After that, we watched another employee go around the dining room and look at disastrously messy tables and not do anything about them. She also went around asking everybody if their food is good or if they needed refills.. but strangely enough she stopped by everybody but us. Walked right around. Okay. Strange? The drive through is weird too. First you have to circle the entire building to get into the drive through which is at the front of the store. It's weird, you have to drive through it to understand. But every time I've ordered from drive through, the employees don't sound warm and welcoming like at all other locations. Today I started an order and the guy cut me off after my first order and didn't care to ask if there was anything else I needed when I actually needed another meal for somebody else and also sauces. They didn't give me the sauces I asked for and completely left one out. Meh. I wish there was another CFA in the area. If there was, I'd probably never come back to this one. read more

Be careful when you do mobile orders from this location. Out of 5 orders, 1 time my drinks were screwed up, and another time they forgot to put my sandwiches in the bag at the drive through. So they have gotten my orders correct 60% of the time. Check your bags and drinks every time, even if it holds up the line. read more

I ordered a Cobb Salad with grilled chicken. Not only did they not give me grilled chicken but hard boiled eggs shells to go with it. read more

Chick-fil-A - Egg shell on hard boiled egg - Fast Food Near Me - Orlando, Florida

I understand that everyone is short staffed and when I pulled in and there was a line around the building I expected to wait. I didn't expect to wait for 5 mins to get my food with no explanation as I watch 5 employees just goofing around (the girl making beverages even said "We play too much". I called and spoke with a Manager and all I got was we are short staffed and I am sorry. Maybe manage your existing employees and customers will be less dissatisfied. When you take the time to call and are just placated with empty apologies its easy to take your business elsewhere. read more

super busy location, did carry out was super quick. food was hot, fresh and good. got everyone we asked for read more

Chick-fil-A - 2 large sprites, one came full one came like this. didn't realize until i stuck the straw in to take a sip. - Fast Food Near Me - Orlando, Florida