Panera Bread at Watters Creek is convenient and predictable, especially when you need a quick meal while shopping or running errands. The space is clean and comfortable, and ordering--whether in person or online--is generally easy. That said, this location feels very average. Service is efficient but fairly transactional, and food quality is hit or miss depending on the visit. Some orders are fresh and well prepared, while others feel rushed or inconsistent. Nothing has been bad enough to complain about, but nothing stands out either. It's a fine option for a quick soup-and-salad or coffee stop, but not a location I'd go out of my way for. Overall, it serves its purpose. read more

I like Panera but this location of Allen has dropped a lot in the quality of the food and the service, I ordered in advance food to pick up, because my lunch break and this last time in the application it showed that it was ready and no, it still took 20 minutes longer and they put two knives to eat my salad, ugh!! read more

FOOD: The Spinach, Bacon and Egg Soufflé was so delicious. I honestly didn't have high expectations. Well I misjudged this scrumptious and yummy dish. The croissant is soft and the egg is light and fluffy. It made my mouth feel amazingly surprised with each bite. 5 STARS SERVICE: It was decent no complaints. It felt average for this visit. 3 STARS AMBIANCE: It's cozy and comfortable. 3.5 STARS Overall it was a good experience and I left happy and full. I will be back soon for another soufflé. read more

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The soup was cold.The lady made sandwich bad not toasted. but sunday a young girl made perfect sandwich ( 330pm). read more

This was my first visit to this Panera Bread, and the experience was excellent. The cashier, Georgia, was extremely friendly and helpful. She went above and beyond by suggesting a package deal that gave us more food for a lower price. The restaurant was clean, the food was delicious. Highly recommended! read more

Absolutely amazing as always! The food was fresh, delicious, and hit the spot. The service was friendly and quick, making the whole experience enjoyable. Can't wait to come back again! read more

Simply Amazing and so fresh! Love Love Love this place. If you are looking for something healthy to eat, this is your spot. They have salads, sandwiches, & soups. They also have cookies and pastries for those that want something sweet. This location is located in an outdoor mall. It has a dining area. They have a self serve drink counter which has free refills and othrt drinks other than soft drinks. They also have coffee and tea availabe. Love their strawberry lemonade. Not too tart and just enough sweetness. The service at the counter was good and the employees were nice. You order your food and someone brings it to your table. They also have tablets up front if you rather not go to the counter. We ordered: 1. BBQ Chicken Salad 2. Pastrami Sandwich & Cream of Chicken Soup Combo 3. Turkey, Bacon, Avocado Sandwich & Citrus Salad Combo 4. Grilled Cheese Sandwich & Tomato Soup Combo 5. Tuna Sandwich & Cream of Brocolli Combo 6. Cesar Salad 7. Strawberry Lemonade You need to try their Kitchen Sink Cookie if you haven't. It's a large cookie with semi-sweet chocolate, milk chocolate, caramel pieces, pretzels and then topped with flakes of salt on it. Everything was fresh, delicious, and described on menu as is. Each combo also comes with a piece of their Panera bread. It's a great place to try if you haven't been. They have many choices to choose from. read more

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The staff is always great here. Food is typical of Panera. This spot is pretty small with limited parking. I would give it an average rating overall. read more

Went into the Panera this morning and WILL NEVER GO AGAIN. Got the last 2 cinnamon crunch bagels, I really think they are a few days old. I know bagels are chewy BUT THESE ARE ROCK HARD, had to toss them out. Got a garden breakfast sandwich, it was nothing to swoon over. I has been awhile since I went there and I was shocked. Panera I will never step foot into your store. Thanks for wasting $11 on absolute GARBAGE. read more

We went in on a recent Saturday to buy bagels and coffee. We were so disappointed. The bagels were just awful. They tasted like stale grocery store bagels. If you have the word "bread" in your business name, the bread related products should be decent. These had to have been purchased a week ago from someplace else. Service was just ok, it was hard to find someone to help us at first because of the kiosk system. We won't go back anytime soon. read more

Absolutely delicious every time !!!! Baked goods sandwiches entrees and soups !! I always come back !!

I ordered the chicken Sandwhich, was bland and you can tell it was thrown together by someone who doesn't care for the customer. Worst of all it was missing a large chunk of bread. Literally the top had a big hole in it. This over priced Sandwhich is shown below, will not order here again. read more

Panera Bread - Chicken Sandwhich 1/10 - Sandwiches Near Me - Allen, Texas

Great place and location for a quick meal The service was great! The staff is very attentive even in a busy setting. I was a little disappointed with how much tuna was in my sandwich, my husbands sandwich was overloaded, and mine had just a little bit of filling. There were actually more accompaniments ( lettuce, tomato, onion) than tuna, which I was a little annoyed at. It was so busy I didn't want to bring it up. Ambiance was as expected. Very busy during lunch! read more

Hate the customer pick up,jiggling items to the table. Onion soup Luke warm and sandwiches under par. Payment asked for tip for the woman behind the counter. Why? Expensive for quality of food. Never again read more

Terrible location for handicapped. Only one handicapped parking space and it's far away from front door. Next closest space is across traffic. read more

I know-I know Everyone is short staffed. I get it. And patience with this issue is typically not a problem. BUT: If you knowingly have an employee that if UBER slow (NOT mentally handicapped/special needs in any way) which appears to be intentional, then that is BAD on you for putting this person at the front register. 8 people in line. NO one to help her. Her change counting ability is slow and when someone orders a cookie, then pop that bad boy in a bag hand it to them and move on. I do...honestly LOVE this location. (Hello, I check in here a lot) but rarely do I order anything anymore unless I can get it myself, like a tea. The cleanliness has gone downhill, too. We will see if improvements are made. As of now...no one cares. So, I'll come in with my own snack, buy a tea, clean my bench seat and catch up on work. read more

Always been a Panera lover! Their cookies are so good and they have added a lot of new sandwiches to the menu! This location has great customer service and the staff is friendly and polite! read more

This is Alfred. I never made a review. I have never seen so sweet people work and the manager. If i could give 100000 points. I would. Great super place. Its all plus points here from now on. Good Job.!! Arefin the Manager. !!!!!!!!!!!! Rachael the Associate. !!!!!!!!! read more

We came back wondering to have a good experience with friend and we had a blast, the manager made our day. The cashier gave us a lot of options that we haven't considered, so we got to taste a lot of good food. My favorite mango smoothie of course! Thanks so much for the great experience. read more

Food was horrible and very overpriced. The entire restaurant was a complete mess from a recent cheerleading event across the street. Employees were on their breaks smoking inside the restaurant and we never will go back. read more

Amazing customer service and a great atmosphere. Everyone was so kind and the food was hot and amazing ! Best Panera experience yet

I come here for breakfast every time after I work out. Usually I get the avocado egg white sandwich and oatmeal with all the trimmings. I love coming here for a relaxing time in the morning. Food is great. Service is great and no hassle either. read more

I was a little sad about my order. We did curbside pickup and so we didn't see what the food looked like before getting home... we ordered a large portion of the Mac and cheese... and for nearly $9 I am so disappointed in the portion size. At least stick it in a smaller bowl to make it seem like the "large portion" wasn't Half Empty. I would not get it again. Based on the price for the portion, and it was totally 'white bread bland' no flavor... my two year old wasn't even into it since it was so bland. I get it.. restaurants are struggling but even more of a reason to try to put your best food forward. My chicken Frontega was pretty sad as well. The quality from this location has sort of gone downhill. read more

Panera Bread - Chicken Frontega - Sandwiches Near Me - Allen, Texas

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Let me start by saying I love Panera. They have amazing salads, sandwiches and pastries. Everything always tastes fresh and yummy. However this location is my least favorite. Tables are always dirty, plates everywhere, floors are sticky, on the go orders are always delayed, and staff is not very personable with one. If you ever never been to a Panera you definitely want to go, just go to another location. read more

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This has to be the one of the poorest run Panera Breads in Collin county. Staff has always a been distant from their customer base and the tables are always dirty when we have visited. Now their closing hours are whenever they feel like it. I get trying to find staff is a challenge in today's world but at least put a sign up they closed due to staffing issues. I went at 6pm and all the doors were locked and the staff did not even come to the door to tell me they closed early. Instead the talked to each other with brooms in their hands. So to recap: Dirty Rude staffing Iffy closing hours, I would have to guess iffy opening hours too. Panera fix your management issues in this location. read more

I've worked in many places but this place needs to be shut down like yesterday. It took 45 minutes for my order and was still WRONG. How is the whole ofer wrong while 2 managers are helping make the orders. I had 2 whole in my chip bag. How the hell do you sell someone this ?? On top of that the place is filthy looks like it hasn't been touched for ages. I will never go back to this location. read more

5-2022. This is our go to lunch place when in this area. I order ahead on the app and it is in walking distance from the Marriott convention center. They have plenty of indoor and patio seating. You can also order at the kiosks inside or at the cashier. Plenty of bakery items to chose from. The Napa almond chicken salad sandwich is delicious, the full sandwich is the equivalent of two sandwiches, you can order half with chips or an apple. The Teriyaki Chicken & Broccoli Bowl is deliciously flavorful, you can chose a french baguette, apple or chips as a side. The cheese flatbread pizza was a little on the greasy side for me. Our orders have always been accurate and ready for pick up on time. read more

I hate leaving bad reviews, but this location has consistently disappointed me. Before I say the bad I do want to say that the food is good and the employees are nice. So...over the last year it's ranged from simple wrong orders, ordering online and showing up and having to wait an additional 15+ minutes, delivery being delivered 45 minutes later than promised, late deliveries with wrong orders. Today, though, my fruit cup pushed me over the edge. I'm done with this location. I paid a $1.99 for 4 pieces of very small melon. read more

Panera Bread - The saddest fruit cup I ever did see. - Sandwiches Near Me - Allen, Texas

Just stopped at this location for some dinner, sign on the door says they are open until 10pm and I can see people eating inside, but the lights are off by the register. No sign on the door saying why they closed early. So frustrating. read more

Worst Panera Bread ever! Ordered online - wait was 30 mins for a Cesar salad. Young dark hair girl behind the counter - so much attitude. She was told by a coworker to get up to the front due to a line forming to order. She laughs and says "they can wait or leave" . This place is so bad, it's laughable! read more

I don't like to post bad reviews. I usually just remember to not go back but this location, in a very nice outdoor mall with a community of people who live above the shops so it has a lot of potential daily customers and loyal customers. As one of those people I must say, this is the worst Panera location I've ever been to. Here are photos of the " grilled cheese" which had one slice of American cheese which they literally,grilled the cheese! until it was dark brown and hard as a rock. It didn't even stick to the top tiny piece of bread. It was inedible. Grilling the cheese?! I don't get it. Have they never had a grilled cheese? They don't know that it's suppose to be... cheesy? Soft? And the baked potato soup is flavorless. Such a disappointment. Obviously, we won't be back. read more

Panera Bread - The inedible, hard, "leftovers" - Sandwiches Near Me - Allen, Texas

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Panera has always been my favorite place to some work on a Saturday. No one enjoys working on a weekend but the amazing coffee and extensive light menu helps. This place is clean and staffed with friendly faces. I grabbed a booth in the back with an outlet less than a foot from the table. The ability to keep my laptop and phone charged when doing work is critical. Although Panera is packed, it's not a roaring sound to where I can't hear myself think. Also, it's very clean inside. I can't work in clutter at home or crumbs at my table. read more

Panera Bread - Caramel Latte - Sandwiches Near Me - Allen, Texas

Came to Panera Bread at Watters Creek Plaza for a quick lunch today. I wanted something light so ordered their creamy tomato soup which comes with a side of bread, chips or apple. This location is kept fairly clean, provides good customer and maintains good quality food. Today, I was helped by Yazmin, she was polite and answered my questions regarding the ingredients used. Some of their soups like the broccoli cheddar soup has a chicken broth base which I can't have. So it's good to ask them before ordering, especially if you have any dietary or religious restrictions. I love that Panera makes their own fresh bread and baked goods. It was really hard passing on their tempting baked goods today. My favorite is the chocolate croissant which I usually get with hazelnut coffee. I might go treat myself with it on my birthday tomorrow :) read more

Panera Bread - Sandwiches Near Me - Allen, Texas

I like Panera but DO NOT get it delivered. Twice I ordered delivery and twice I had to hunt down my order. Called Panera and they say it isn't their problem DoorDash screwed up. But they are the ones who picked DoorDash to do their deliveries not the customer, but they want the customer to do all the work. DO NOT ORDER Panera at WATTERS CREEK in Allen. They don't care about the customer only the money. When something goes wrong, they like to blame everyone else. read more

I like their soups and sandwiches. I like to do their half/half. I usually get half a soup and half a sandwich. It is a good size lunch. My favorite thing is the baguette you can get with the soup! So good! read more

Big price, small sandwich... Not sure of they think their sandwiches or tea cures cancer, but they charge a ton for both. The sandwich I picked was even on the lower priced side. Regularly whole shells are $10.99. I keep forgetting how ridiculous their prices are and go there every couple of months. read more

Panera Bread - Sandwiches Near Me - Allen, Texas

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Most disgusting bathroom I've seen in a while. Toilets had black mold growing along the inner rim and it smelled like a gas station toilet. Floor was dirty and the trash was overflowing. Sandwiches are mediocre at best, put together sloppy and thrown on the plate. My daughters salad looked sad and wilted. The steak and cheese is even sadder. It's a sandwich on a plate with a piece of bread. That was the side for a sandwich...another piece of bread! The only upside is the selection of juice and tea that outshines literally everything else. Totally passed on any of the cookies or pastries because there was a dead fly in the display. This location is in a busy part of Allen, so they really need to get their act together. read more

Panera Bread - A sandwich with a side of bread...sadness - Sandwiches Near Me - Allen, Texas

I don't go to Panera often, but if you need a quick salad or sandwich without doing fast food, this is a great place. Their food isn't extraordinary, but it still taste good for what it is. I always go a half sandwich half soup, and it's always a perfect amount of food. The bakery items are definitely the best part. Their cookies, and bagels are really good, and a great option for serving a party, or lunch. A good option for lunch if you need something on the healthier side! read more

This is a full size meal for over $11. No chicken. Pretty much just a bowl of rice with very small amount of veggies. Taste was good, but mostly rice. read more

Panera Bread - Mediterranean Grain bowl - Sandwiches Near Me - Allen, Texas

We are at 50% capacity for covid and every table was full. The person assembling food had his mask around his neck the entire time. After waiting 35 minutes the manager couldn't even be bothered to come refund my money. read more