Sandra at zales is the girl you want to go to! She's so friendly and gives excellent customer…read moreservice! I had a slight issue with rude customer service with this store a week prior, with another team member but Sandra has really put my faith back into the sales team! She deserves a raise!!! Thanks again Sandra!!!!!

I made a visit to Zales to purchase earrings for my mom for Mother's Day. Gloria helped me and was…read morevery patient while I was searching for that perfect gift for my mom. There was a 50% off sale. Gloria signed me up for a rewards program and was able to get me another 5% off my purchase! Thank you, Gloria!!

Amazing service. Fatima was great! Very helpful and easy purchase. Showed me a bunch of different…read moreoptions and helped me pick the right ring!

I got a custom piece from Asanka and Cynthia. Which they…read morepromised, I was going to get 28 gram 14k gold with a 3 inch wide with 2 inches tall piece. I ended up receiving one and a half inch wide and 1 inch tall piece. Only 17 grams. Charged my $7,000 Going to file a lawsuit in small claims court against this Fairfield location

If I could provide a lower rating I WOULD. In October we ordered a wedding band they had in stock…read moreto be made into rose gold instead of yellow gold to match our engagement ring. They placed the order, we paid, and told us 4-6 weeks. Never heard anything. Almost 3 months go by (wedding already past mind you) and STILL NOTHING. So husband called- they never placed the order. They place it then. Go back in person after a total of 4 months went by since October they have no update or record of order. So we thankfully got a number to someone higher up (from a different location) who actually had answers and was extremely helpful, understanding and embarrassed by our experience thus far . He himself placed the order communicated well and reached out when it was ready at the Fairfield location. We go to pick up and there is a sign because they're on lunch "back at 4:15"- of course but that's okay everyone needs a lunch, we. Will wait it's already been 6 months what's 20 more minutes? Well they didn't get back at 4:15p they came back at 4:30!!!! The lack of organization, accountability and empathy for customers is astounding. That guy Steve needs a raise, and Fairfield seriously needs to look into their employees and business practices. Will not be returning.

Yes I purchased a ring at Daniel's Jewelers for my wife almost have it paid off maybe two more…read morepayments the lady quoted me at $25 payment out of her mouth I have a receipt to prove it and then they're texting me that I did not make a payment I tried to reach out to them and make arrangements they were all very rude disrespectful so I went to the corporate office they were rude and disrespectful as well and now I'm finding out my diamond ring is not even a real diamond it is lab diamond these people are frauds they are disrespectful and they ain't worth a Shit!! I give them zero Stars. They were very disrespectful and the way that they talk to me yes I was very upset and I was maybe yelling a little bit but they could have been a lot more professional in the way that they approached me acting like I didn't make a payment yes I did it's not my fault that your employ quoted me a certain amount that I did pay. I am a disabled man on a fixed income so when I pay my bills I pay them in full she said it was a full payment not my fault I used to have a good experience with the older people that used to work in this facility but the people that I have dealt with lately are horrible and I will not return and I will let my family and friends know what a horrible experience that they will have if they choose to go there

Shout out to Maria! Me and my husband got our ears pierced yesterday. She knew from afar what we…read morecame in for. She was very friendly, informative, and fast. So if you're looking to get your ears pierced look for her. Also, if you get your ears pierced, you get a 20% off coupon to spend. But besides the piercing, I think this is a cute place to bring your kids to get their ears pierced and shop for them. Cute stuff for your kids to enjoy. Lots of selection and kick knacks.

It was a great store filled with many selection of toys, and other items that a 6 year old girl…read moreloves. Customer services was very good and we really appreciated the clerk answering questions. I felt thr value of the things we selected was good.

I used to love coming to this store because of all the unique finds and today was no different. I…read morewas excited to see what kinds of Valentine's Day themed items were in stock. Unfortunately, about one minute into the store, I was followed closely by a store associate and he didn't even try to hide it. And when asked for help with an item, he didn't even try. I've never experienced this kind of treatment or lack of customer service here in the past but that was my last time giving them my business. If I could give less than one star, I would. What a disappointment!

I love world market, what's not to love?! I especially like how the store changes up the decor and…read morefurnishings depending on the season. The store is always clean and the employees always give a warm welcome while offering assistance if needed. I like getting different snacks/goods from around the world when I can't find them at your local grocery store. This is what sets them apart and it gives an opportunity for someone to try something new! Definitely check them out :)

I just had the most pleasant retail experience! I had some old coins and jewelry weighing me down…read more Had no idea of its worth. I met with Jason and he very slowly & methodically went thru my 'collection' and gave me a very fair price for everything! Even some pieces I didn't think were worth anything! He measured and tested and explained to me what the retail would be if we made a deal. He gave me a check on the spot! Marie Kondo would be proud of me and I've got some spending money! Thank you Jason

Amazing, it's been I don't know how many years since I dropped into a Bath and body Works. Last…read moretime I went, I was bored. The scents seemed garish and artificial. I couldn't think of any good reason why I wanted a room fragrance. There was no way I was going to put those scents on my skin or hair. It turned out, I was also allergic to some of the fragrances and I ended up leaving rather quickly. Back then, I thought the store could be eradicated, and it would be entirely beneficial for the human race. This time it seemed like it was a whole new store. They've updated their collection and have excluded Phthalates, sulfates, and parabens. This change seems to have done the trick for me. I no longer found the fragrances repulsive, and it didn't kick off any allergy attacks. With that massive collection of products, the fragrances were still overwhelming, even though they were pleasant. It was rather hard to actually determine which product smelled like what because it was scent chaos in there. They could've used a lot more ventilation. Although I have no plans to ever scent my rooms or add even more scented products, these fragrances were pleasant enough that I could see giving them as gifts. I would say I'm still not completely sold on the store but at least these days I don't think they should be burned down to the ground. Aside from my dismal opinion of the products, the store is quite nice. It's neatly organized, beautifully stocked, plenty spacious enough for a crowd of shoppers. The staff people were attentive and pleasant, greeting everyone who entered the store. If I had cared more about the products, I would definitely have enjoyed shopping here. So four stars for the store. Since the store does not control their products, I'll leave out my opinion of the actual stuff.

The cashier made my day! The young gentleman who helped me…read moreand ask me if I was from Hawaii and I told him I lived there. He said to me thank you Auntie! That felt so nice to hear that! I showed a lot of respect.

My kids and I stopped into Hallmark last week looking for NeeDohs. While they were sold out, they…read morehad a few other kinds of squishies, so we picked out a couple and headed to the register. While we were checking out, Dawn was getting ready to put out a few more squishies. She took the time to show my son each one she was tagging before putting them on the shelf. She absolutely didn't have to do that--she could have just walked by--but that small act of kindness meant so much! The NeeDoh and squishy craze is real and I don't think employees get enough appreciation for dealing with the constant demand. Dawn's patience and kindness made my son's day. He was so excited to add a few new squishies to his collection! Thank you, Dawn, for taking those extra few minutes to make my son's day. And thank you from my daughter too, who somehow always ends up stealing her big brother's squishies no matter which one we buy just for her!

UPDATE: Received a call and email from Store Manager Dawn who was caring and apologetic. Thanks…read moreDawn! Went inside to purchase items today. The selection of cards for Father's Day was pretty depleted but that makes sense the day before the holiday. I managed to find a couple and the cutest shawl. Usually the service is pretty good. However on this visit Lisa was my cashier and gave me attitude after I politely asked her not to grab my phone. I held up my phone (with the screen towards her) so she could scan the clearly visible bar code for the use of my birthday coupon. She grabbed my phone. After I said something she said, "well make the bar code larger!" with MUCH attitude. I told her to ask me too - not just take my phone. She was intent on arguing, and added she has taken others' phones, and no one had a problem. I was floored! I have been there too many times to count and never had anyone take my phone (instead of using their hand scanner). Nor have I ever received such attitude. She made what started out as a great experience shopping for others to one tainted by her attitude and unprofessionalism.