Surprisingly, I have been here countless times and never review this Panda Express. Panda Express at walnut is one of few with plenty of seats, a drive thru, outdoor seating. Vibe is typical modern, clean, fast food chain style restaurant. Service is better than expected as they are super busy with drive thru order and getting people food from the line. I usually order ahead with their app to save time plus lately they have deals in collaboration with Dodgers. I ordered even bigger plate, they are really good portions! 3 dishes and one main. This location usually has good tastes and quality on fusion Chinese fast food dishes. It is fairly consistent. There are two restrooms. It can be busy, but if you just need something quick - use app and it will be there on promise time. I usually go in and pick it up. read more

See all

I rarely leave reviews, but this experience at the Panda Express Walnut location on a Friday around 8 PM was deeply disappointing and deserves to be documented. We came here to celebrate my 7-year-old daughter's achievements--she had just won her softball game that evening and was recently recognized as "Student of the Month" at her school. As part of that, she received a Panda Express coupon. This was supposed to be a simple, happy moment for her. When we ordered (about three meals), we presented the coupon. The cashier wasn't sure and called over a staff member identified as "Hong," who said the coupon was expired. That was not an issue--my husband had already taken out my credit card and was clearly ready to pay full price. What happened next is the reason for this review. Instead of simply completing the transaction, the staff member looked at me and my daughter in a dismissive and contemptuous way and said in Chinese: "付不起就不要来" ("If you can't afford it, don't come.") Our entire family understands Chinese, including my 7-year-old daughter. She immediately became upset and started crying. I told him that his comment had caused our child to cry. Instead of showing any empathy or attempting to de-escalate the situation, he responded: "难道要我帮你哄孩子吗？" ("Am I supposed to help you comfort your child?") At that point, the situation had gone far beyond a simple customer interaction. When my husband addressed him in English about what he had said, he denied making the comment and escalated things further by threatening to call the police, even though we had done nothing inappropriate. This experience was not about a coupon or money--we were fully prepared to pay. It was about basic respect, especially in a place that serves families and children. What should have been a small celebration for a child turned into a moment of confusion and disappointment. On the way home, my daughter said, "Panda Express is really bad." That alone says everything. I hope management takes this seriously and reviews both staff conduct and how situations like this are handled. No family--especially no child--should have this kind of experience over something so minor. read more

Panda Express - Chinese Near Me - Walnut, California

See all

Date of visit: November 26, 2025 Order pickup time: 5:00 PM I waited at the pickup counter for 20 minutes for my online order. Initially, I spoke to a Spanish-speaking employee (about 165 cm tall) and gave him my order name. He told me my order wasn't ready and didn't check further. After I received the text message confirming my order was ready at 5 PM, I then approached another employee who was dressed in black. He didn't bother to check either. Both of them ignored the fact that my food was literally sitting right behind them -- I could see it myself, which is why I asked. By the time I got my meal, the steam and condensation had soaked through the bag and containers, leaving everything soggy. If online orders are going to be ignored like this, why offer a pickup option at all? This is a waste of customers' time. No explanation, no attempt to check, no respect. This was unacceptable service. I will never return to this location again. read more

The foods are delicious, with a variety of flavorful dishes that satisfy different preferences. The services are dependable, ensuring timely and courteous assistance. However, some servers are stingy when giving out food portions, which can be disappointing. The ambiance is good, featuring a cozy and inviting atmosphere. read more

I placed an order from the Panda Express app last night, and I picked up my order at my scheduled time today. (When the Dodgers win at home, order a Panda Express 2-item combo the next day on the app and put promo code DODGERSWIN. The price of the combo will drop to $6 plus tax.) It was a very good deal. I chose 1/2 fried rice, 1/2 chow mein, and two entrees- mushroom chicken and broccoli beef. I picked up my order via drive-through, and it was quick. The staff was friendly. The food was hot, and they gave a good portion of meat and sides. The chicken was tender and flavorful. The mushroom could be softer. I liked the chow mein more than the fried rice. The fried rice tasted bland and stale. The beef was also tender, but the broccoli was hard to chew. However, we still crave Panda Express for Chinese fast food sometimes. read more

See all

Do not order from this place after 9 pm the start shutting down cooling operations and a lot of dishes are not filled Very unprofessional they just need to close at 9 pm Still waiting and 45 minutes now!!! read more

2.5 star average for this Panda Express?! I can only speak from my experience and it was a solid 5 stars. The food here is awesome and it's one of those rare panda express spots that actually has eggplant tofu. That dish alone is worth it as not every spot has that entree. The super greens were good too and they had the right amount of garlic but still not too salty with a little bit of "wok hei" too. The service was quick. My mom and seized on a dodger home victory so we both ordered a 2 entree plate online and the food was ready before the listed ready time. We at to go, but the stores looked nice, clean and well lit which basically is the vibe I'm looking for when I walk in to a Panda. Will be back when I am in the area! read more

Panda Express - Super greens, chow mein, and double portion eggplant tofu. photo is after five or six bites of super greens and eggplant tofu already - Chinese Near Me - Walnut, California

All I can say is they are about customer satisfaction thank you Jenny I had a bad experience with you but you prove me wrong this time you were awesome and thank you for your awesome service greatly appreciate read more

Food was very meager served in boxes, I bought 2 combos and helping was so poor, that's why they have a very poor rating The old Chinese man helping me gave me cold left over kun pao chicken and I wish their was a way these restaurants could be graded by the services they increased the prices and reduced the quantity read more

If I can put -10 ! I Panda Express what's going on with portion ??? And charge 1.50$ for honey walnut shrimp ?! Why ? Never mf back again read more

Panda Express - Very small portion ! Horrible fried rice ! - Chinese Near Me - Walnut, California

So this is rather disappointing, I found what seemed to be a piece of plastic bag in my food. Please do better next time. read more

Panda Express - Chinese Near Me - Walnut, California

See all

I stopped by this location yesterday to pick up lunch. The service was quick, and the portion sizes were great. I always use their app, so there's always some type of reward I can use. My husband said the food tasted a little sweet, but I didn't notice. Sorry for the bad picture. We had already dug in when I realized I hadn't taken a picture. read more

See all

Food is really good here, that's a huge plus! Service is subpar because we had two orders but the wait was 15 minutes late on the second order and they initially said they only received one order. Luckily they eventually found our second order. Busy foot traffic ambiance and if they ask you to wait for your order, but forget you were waiting, just be sure to do your due diligence and follow up with an associate or you will be forgotten permanently. read more

See all

First time here. Orange chicken was overcooked and too crunchy for my taste. The restaurant was clean. Everybody was friendly, but I'm more concerned about the food. Not sure if I'll be back. read more

Panda Express - Orange chicken was a little too crunchy and overcooked for me - Chinese Near Me - Walnut, California

Loving pandas app. They have coupon and deals. This location was well kept and poppin. My friends and I sat in the larger back corner and had a great time. The food was good/as expected and the service was good. read more

Always a great time at Panda Express on Grand Ave in the City of Walnut! Order my favorite plate with the help of Jenny who is amazing here! I Love this Panda Express & I recommend this restaurant! read more

Panda Express - Great amazing food & always excellent customer service! - Chinese Near Me - Walnut, California

See all

Love coming to this Panda Express the customer service is amazing. Jenny is sooo welcoming everytime we come. She knows our family well we've been coming here for years. This location is always clean. The food is fresh and we love that they always tell us about new items. read more

Dropping by while on a long drive, Arlene made the dining experience truly enjoyable, She was helpful by offering different recommendations , let us try a sample of a food item I've always been curious about, and provided a swift service. When I went on YELP to review I was shocked to see this location has a low rating, the other staff members also seemed very nice, smiles all around and very quick at their jobs! Also the tables are clean, and thats such a plus! We will drop by again! read more

Places orange chicken is always bland, stale, cold, untasty, dry. It is usually cheaper then other locations. Chose to skip the location as its not worth paying for plate, bigger plate prices. Quite nasty panda express. I went here one time at closing hours and thought it was bc they gave me the last batch of food left. Turns out the food always taste like this here 24/7. read more

Always super quick and consistent. The entrees here are always hot and good! The service is always really quick too.

Been here multiple times, servers are nice and friendly most of the time, and food is descent, sadly this branch doesn't have quinoa like a few other selective branches. There were a lot of customers since Dodgers swept Brewers last night, but I was hoping for better QC when I ordered super greens and the cabbage came in two big chunks that are raw and hard instead of cooked pieces. Very disappointed. read more

Panda Express - Chinese Near Me - Walnut, California

The drive thru service was AMAZING! I ordered over the speaker and after paying with my debit card, I had my food with fifteen seconds. WOW!! Employees are very nice and professional The portion sizes have DEFINITELY gotten sooooo much smaller while prices have gone up but it was my choice to stop here for a quick bite Overall, this was a positive experience read more

See all

Worst location ever, half the tables are occupied by employees and when I ordered orange chicken I only got two pieces of orange chicken and the meal cost 9 bucks read more

Ordered the honey sesame chicken and hot orange chicken with chow mein. Service was very good but the food was nasty read more

Panda Express - Chinese Near Me - Walnut, California

Wished that our Walnut, CA branch's 'Panda Express,' sold those Panda plushes like Pasadena's did. I drove by here hoping they sold those Panda plushes, but unfortunately, they stopped carrying those items. I ended up buying me 6 bags of Fortune cookies to go and tried their tea refresher drink but will need to consult the pic I took because I forgot which flavor it was I bought to go. It was also indeed refreshing. My drink was gone in as few as a few hours..... Hope you will bring back those Panda plushes soon!!!! read more

See all

My son and I went there tonight around 730pm. We ordered for takeout. When ordering, my son chose Orange Chicken. I noticed that the worker taking his order unknowingly did not put an adequate amount of Orange Chicken in there. It was decent, but a little less than what we have seen. I did not say anything as it was ok. When the orders got to the cashier, she started ringing things up and had to open the box to see what items to charge us for. When she opened my son's order she did notice that there was not enough Orange Chicken. Quickly she took it upon herself to scoop a few more to where it met her standards. I was surprised and impressed to her attention to detail as she was a young kid. I thought that was impressive and needed to be mentioned/acknowledged. Thank you. read more

The food wasn't good. And I would not recommend eating here service should be better if I didn't like something I ordered and Alexis wanted me to pay for a small meal. All he had to do is make me happy and give me something else and not charge really Last time I will come here bad customer service read more

05/03/2025 11:35 I do not know the drive through cashier gilr is working or vacation？ She just pretend to work....I am asking hot sauce plese ，then she did not give to me 不太 say yes，when I dive away find out she did not give to me，such idot and stupid bad beart employee read more

Placed an online order 15mins before arriving, got in the drive thru and was told they won't give me my order unless I got a text confirming it was ready..... so I asked if I were to place an order right now at the drive thru speaker would the order be ready? And they said yes... tell me how that makes sense LOL They said I had to go and wait in the parking lot until I get my text before they can give me my order OR I had the option of going into the restaurant and sitting and waiting until I got my text message... so here I am sitting in the parking lot waiting for a text message read more

Date of order 9/21/2023 I ordered online, and my son's order was a plate of chow mein with orange chicken & beef broccoli and I got a skimpy portion of half fried rice half chow mein with walnut shrimp & beef broccoli. The box has my name and my order itemized correctly on the sticker but when you opened the box, inside it's totally wrong. Seriously I couldn't even understand how that can happen. This caused me to drive back to exchange the wrong order with the right one during rush hour when traffic at the intersection of grand & valley was bad. This also has caused the delay of our family dinner. So so not happy about it! ‍ read more

Aside from the food ,the service was so exceptional, Jenny the manager is very accommodating and gives excellent service and very prompt. She gave extra attention when i made a mistake when I ordered online. Thank you Jenny, also Thank you Makayla. More power to this location.. read more

I have a soft spot for Panda, and so when we had a coupon in the mail for a buy one, get one free bowl, we had to go. Placed an order online and pickup was ready in 20 minutes. There's a small parking lot shared with the McDonalds. There's a drive through and indoor seating available. The Beijing beef does have a little bit of heat and is a good alternative if you're not feeling the orange chicken. I like getting half chow mein, half fried rice, but brown rice is available if you'd like to be healthy. The bowls look to be on the smaller side compared to the plates, but they're still quite filling. read more

Panda Express - Bowls to-go - Chinese Near Me - Walnut, California

See all

Disappointed in the serving size! I ordered 2 bowls which i do on a normal basis for my partner and I. I've been coming here for a long time but the serving portion this time was absolutely unacceptable. I went to the drive thru and ordered and took it home. Of course they know that so on one of the bowls, they serve significantly less knowing I won't see if until i get home and the chance of coming back is slim. What's even worse is that this particular item is considered a "premium" item which means they charge a dollar more or whatever it is now which i'm fine with but my expectations would also be that they serve you an adequate amount. As you can see in the attached pictures, the bowl with orange chicken was fine but the bowl with the walnut shrimp is mainly rice...and 6 damn pieces of the shrimp...what in the hell? how is that even acceptable? a $10 bowl and that's all i get? totally disappointed and as a frequent customer, i'll have to re-think giving business to panda express when there are plenty of other options that give you significantly more. Go to happy wok in rowland heights where for about the same price, you'll get at least double the portions that panda express gives you. Panda plays the corporate BS game of shrinkflation to get the most dollar for giving you the least. This is the panda express on grand and valley in walnut. Also, next time you are at any panda express, pay attention to how the serve the portions, the employees are trained to make it look like they're scooping a large serving but at the very end, they'll shake hand to make most of the serving fall out. Most people don't pay attention to this but they do it all the time. Every panda express i've gone to does this. It's a corporate tactic to make you think you are getting a generous serving when you really aren't. read more

See all

This place is alright, i've had better panda express in the past. the vibes are just like any other except sometimes their system is down and cash only. read more

Very greasy ,,they added to many sauces on honey walnut looks like sticky candy maked me throw up 2 hours later brocoli beef was all cold and saggy salty & they took 10 min after seeing my order ready one worker just acted like she was cleaning a bowl while looking at me and a manger just watching anything without doing nothing just expecting not even doing the job properly not the first time i get sick from here with too much grease and hugh sugar & salt bad for health for millions of families that we love & care. read more

Why? I don't understand why your store is closed but drive thru is open. And it's a longer wait if you want super greens. Always give a hard time if you want super greens because they don't frequently want to make it. Oh and the super greens weren't properly cooked and lacked flavor. I was told it was a 5 minute wait and definitely took much longer. This use to be a good place I don't know what happened. read more

See all

Food is mediocre, but that's not the point. It's the rude customer service that Julian served me at the drive thru window. The dine in was closed, already making it an inconvenience waiting in the long drive thru lane. I asked for a water along with my order at the speaker but was only handed my food and got the windows shut on me immediately. I signaled Julian to come back and asked for my water as I requested and he gave me this. How immature can you get? I work in food service so I get it, you're frustrated from customers, but you did not have to take it out on me when I was being polite as I always do. Disgusting behavior over some water, grow up Julian. Added an extra star because he handed me a straw. read more

Panda Express - Barely filled iced water - Chinese Near Me - Walnut, California

See all

Stop Treating your Online Customers like Criminals ! A few months back I ordered a Plate on the App, and when I approached the cashier to pick up and told them my Name and what I ordered, he insisted I show him proof. I had to get my phone, open the App, and look up the order history to show him. WTF, it's not like I can walk in and randomly give them a Name and guess what the order is. And recently I ordered their $5 Dodgers promo again on the App, and at pickup the cashier now ask me to tell her my phone number on file before she can give me my food. We are not even talking about big orders. Perhaps if I'm picking up $100 worth of food, or don't know the name on the order. read more

Honestly I'm super accommodating for food service workers and how much they have to do and deal with. HOWEVER, the decline of this location needs to be studied, the food quality gets worse every time I come here??? It's so weird! I'm pretty much officially done with eating Panda as my hard earned money can't keep getting wasted on hard chicken, underdressed entrees, stiff noodles, and clumpy rice... I won't even begin about the little but aggravating gestures or body language the staff gives off even the managers who are in all black. If you have to be moving that fast that you ruin your customer service to the customer then you need more staffing. read more

My son and I stop by Panda Express usually for their cream cheese wontons. This location is in a plaza with other eateries and has plenty of parking. There's seating indoor and outdoor, restrooms are in the back and are clean. Customer service has always been attentive and accommodating. read more