I called after I placed my DoorDash order to ask for a lot of teriakysauce on the side. Gets to my house. NO TERIAKY. Of course

A friend and I had take out from this Panda Express (Dinuba Blvd.) yesterday (7/10/17). She ordered Broccoli Beef and chow mein. I ordered Beijing beef, 5 flavor shrimp and chow mein. The chow mein noodles were not cooked. The noodles were real thin and pasty tasting. The 5 flavor shrimp smelled fishy, so threw that away. Do not think I will visit this Panda Express again. read more

Went thru the drive-thru and the lady ( LUPE) taking my order was rude and sounded like she hated working here and didn't even let me finish ordering. Had to wait for food. When she brought out the food she just handed me my food with attitude and left . No "thank you" or "have a nice day" . read more

This panda costumer service is absolutely trash I don't recommend if any one is in the area please go to another one

I placed an online order to pick up through the drive thru due to Covid 19. Once in the drive thru, I was told that I would have to come INSIDE the store to receive my order. Why??? My 4 year old daughter was in car with me & didn't have a mask on. The employee gave me my food but said next time I would have to come inside. Ridiculous! Well there won't be a "next time" Bad practice during pandemic! Funny cause I was just in Roseville & did same thing with online order/drive thru pick up & no problems! read more

I work for a carrier stopped by on my lunch doors were locked but yet the place was open for takeout confusing people saw me come to the door and wait yet nothing As you can see the reviews on this panda reflects how they treat customers, can't believe they'd lock the doors so no one can order inside even though the sign clearly states they were open never going to that panda and it was my first time there read more

Seriously we called and they said they are open untill 930, we pull up to the drive thru at 905 when we start ordering we tell her we need to order 5 plates, she said go ahead and order. We start with the first order she says we dont have any anything we just said. she says we only have rice, and then listed like 4 sides and we said you are open untill 930 but dont have any food or make more she said no we stop cooking at 9.... this is absolutely ridiculous we drove across town to get food and they wouldn't make anything so rude. Seriously what kind if service is this!!!!!never gonna come here again soooooo disappointed. read more

Worst Panda I've ever been to, everything is very dry, the rice so dry you'd think it was 3 days old. Never again.

Ok so I just had a very bad experience at this particular location and honestly since I've moved to Visalia this place hasn't been so pleasant. So I order a 2 meal entree which apparently now doesn't come with a drink as a combo? They didn't even offer me one, and when I asked for a drink they only had 1 drink available. So the cashier never gives me the total, tells me over the intercom that she'll have my total at the window. Nope has my bag ready to go. Proceeds to charge my card and never gives me a receipt. So now I get a free meal because the sign on the window says no receipt means free meal? Idk I'm not even going to take them up on that because I doubt they'll honor it since the service is far from friendly. Just avoiding this location. read more

This location never fails to produce poor quality food and/or service it seems. The staff is just not interested in serving customers and/or providing fresh Panda Express food and portions . I'm very disappointed in this location as I tend to eat at panda two to three times a week depending on my work schedule. Perhaps my frequent patronization has impacted my expectations. Today's experience of only half of a bowl with overcooked veggies and teriyaki chicken will likely keep me from this location again for awhile. I recommend The Pandas in Hanford, Bakersfield and Fresno over Visalia. read more

I been here 3 times in the last two weeks and all three times they got my order wrong and the people are very rude n laughed about it twice. The customer service is the worst out of any panda I have been to. It is sad because I really like their food! All three time I used the drive through. I was not asked but told to go park n they would bring it out to me. Mind you no cars were behind me! Very disappointed. read more

I love Panda Express just as much as the next guy but the customer service here definitely makes me not want to come back here. I've called here once and came into the restaurant once and both times have been rude and terrible experiences. If you like Panda Express, I suggest you go to the one on Mooney. They are MUCH friendlier and nicer. I'd go there any day! (Even though they're further for me) read more

Service wasn't even that bad or slow however the girl at the window who handled the payment and gave us our food was so completely rude is was off putting. First she got aggravated that they messed up one drink, and then when I asked for teriyaki sauce I swear I saw an eye roll! I believe her name was alleena or something to that extent. I'm sure Panda Express could figure out what employee I'm talking about. Very unfortunate she's that miserable at work, maybe find a new job read more

Today we went to panda and our server Aelene was really mean and rude. I understand we are in quarantine, but it doesn't give you the right to be a rude server, with no energy, and no respect at all, towards customers. I'm only writing this because I believe no service or restaurant should have bad employees with bad customer attitude and service towards customers who gave her no difficulty or attitude, this is awful. Hopefully Aelene chances her attitude or tries to be a better person to customers. Thankyou. Besides that I love panda, our plates were just not filled up enough to satisfy, it seemed as they just refused to put some. During this quarantine. read more

Don't get me wrong their food is good , the employees seem so nice when driving up the speaker , but when you ask for some condiments they forget and even when they have you pull to the side , it seems like they still forget to give you your condiments . So from feeling welcomed to not wanting to come here anymore , to the only drive thru in Visalia . :/ read more

Yandria needs to get a new job away from customer service- cannot take an order and is rude as hell about it.

WORST PANDA EXPRESS EVER!! The service is total trash. I went through the drive through and the lady working out sounded so annoyed of being there and when I got home I barely had any chicken in my bowl! It was mainly veggies. I thought they were trying to play me cause I cant see them plating so the next time I went in and ordered, it was even more worse. When I walked in I was greeted with the saddest "hello welcome to panda" I have ever heard. As i was ordering, which was a large order, the lady was so annoyed I kept telling her what I wanted. In the middle of my order she says sweet fire down, so I'm like sweet I get a fresh batch, BUT NO SHE PROCEEDS TO GIVE ME THE LAST SCOOP WHICH WAS PRACTICALLY ALL PEPPERS AND PINEAPPLE!! Once I was being rung up she was taking her sweet time because she was talking to the cook through her headset, which to me looked like flirting. Get your management together panda Express!! Learn from the panda at Mooney they are the best! Dont waste your time and money here guys, you'll probably won't even get any meat. read more

So disappointed. I ordered the angus steak and orange chicken and Half rice and veggies through the drive through. Opened my meal to a sloppy mess. I pay the extra for the steak to only get one little piece of steak? So disappointed with this place. Wish they would give us what we pay for. read more

I ordered the food via Uber Eats, so simple you even list everything you want. They managed to still mess up my order. Sent me incorrect items and had missing items with this order. The chow mein was absolutely disgusting as if it was not cooked all the way and the rice tasted horrid as well. Will never be going to this location or ordering from them again. read more

Mix vegetables were super hard. Like they didn't cook them all the way. Asked for another side but was told nosince I had already ate some. Fried rice was over cooked and dry. The honey nut shrimp was good as well as the teriyaki chicken. I would drive the extra 12min to the mooney location. I've had enough bad experiences at this location. Last time I come to this location for any food. How can I reach out ? Email or personal website? read more

Panda's food is all the same. Come to this location if you want to have your order taken by rude employees and wait 30 minutes outside for what takes 3 minutes inside. read more

Went to panda and I was the only car in drive thru and they parked me and said they would bring my meal out. They then parked 4 cars after me and the restaurant didn't even have people inside. They then started bringing everyone the food to their car while I still waited. It was only after I got off and asked for my food that they started serving it! read more

No matter what time of day, they ran out of something! Come here, you will get parked be ready to wait for your food alongside 2-3 other customers also parked. They are not very good about order either, by this I mean cars that get parked after you may get their order first read more

Haven't had panda in well over a year, so I sent the Hubby to pick up some after ordering online. The price for all of the food we ordered cannot be beat, and if you order online through yelp, you get a $3 discount. I ordered my usual, the Beijing Beef bowl with chow mein, and s side of veggie rolls. I was a little disappointed that the beef wasn't crispy like usual. It was somewhat mushy and mealy. The flavor was good but the texture was semi gross. My husband enjoyed his orange chicken but did complain that his chow mein was kind of dry. We do love this location for Panda, and hope that the mediocre food quality was just a random thing. Keeping in mind it is a fast food Chinese place so you can't go there and expect the highest of quality either. read more

I havent had any luck at this panda. My food never seems to be very good. I like when my orange chicken is fresh, and hot, covered in the orange PE sauce. The last few times i ordered a two entree and it was a complete waste of time and money as well as food. It was all dry and idk i uust couldnt eat it. I tried to tell myself I would eat it later. But I never did. #SadDay. Sucks because I HATE being wasteful too. Oh well. Maybe I'll try it again some day. Or if you like the OC how I like it. Maybe ask them to make it fresh. read more

This place is the worst place seriously. Payed for 4 plates and obviously someone there was way hungry and kept a plate. Called said they would give me the plate made me drive all the way back just to say no I'm not giving you the plate. And this was a walking in the store and placing the order not in the drive thru. First and last time going to this one on Dinuba blvd. read more

Fresh dishes. Excellent customer service. Very attentive staff. Nice environment. Vegetable rolls we're crispy and delicious.

DRIVE-THRU!!! I have a foot injury and can't get around easily. I drove by and saw a drive-thru and was thrilled! I got a bowl with beijing beef at 2:30 pm. It was fresh! It was prepared quickly and staff was pleasant. DID I SAY THERE IS A DRIVE-THRU??? :) read more

Very curtious servers. We had an overly excited five year old and the young lady helping us was very sweet and kept the smile throughout his rapid fire talking and interruptions. Food was good too. Thanks to the whole crew at this location! read more

Went through the drive-through tonight waited to order over 15 minutes. When I was finally able to start my order I was told they did not have steamed rice tonight. Everything I asked for I received an attitude back. The woman that was taking my order acted as if she was mad at me the whole time. When I finally got up there to pay I asked for the sweet-and-sour sauce to go with my Rangoo's and hot mustard but I never received them. Kind of just threw my food at me. I did say thank you and she turned around and walked away. I like coming to this one because it's so convenient but unfortunately I do not think I will return because the service is so bad. read more

Delicious hot, fresh food, very friendly staff. Don't understand the low ratings and as mentioned above everything was excellent, we went during closing time and I was impressed at the attitude of the staff even though their shift ended about 10 mins before. Will definitely be coming back! read more

Craving Chinese food? You can never go wrong with Panda Express because they are usually consistent in taste. However I have to admit there are Panda Expresses in other towns that taste like $&)@. read more

They have terrible customer service, I got all the way home and they didn't put my coke in the bag. So I called and said to come back in they would give me my coke and free meal. Well I did the next day. Not really understanding her name, which I guess at. They said no one works here by that name and they don't give free meals. They made me sounds like I made it up. The manager Carlos Hernandez, if that is his name. Wouldn't even come out of his office to take care of the problem. Very bad customer service. I am a great grandma and have worked in the work force for a long time. How much would it hurt to have given a free meal for all my time and gas. Check your bags, they don't believe when you didn't get something. read more

This is a fast food chain. I'm not looking to see if they did an awesome job at anything; I'm looking to see if they screwed up, and did they satisfy a craving? I wanted orange chicken, and they did an awesome job as usual. Their orange chicken really hit. Their chow mein noodles aren't like what you'd get a normal non-chain Chinese restaurant; they taste like spaghetti noodles that are slightly more al dente than I'd make my spaghetti at home, but they're oily and carby which is what I was looking for, so close enough. The noodles are the only thing I wish they'd do differently, but I think they succeeded in making them the way they wanted to make them. Their soda and veggie egg rolls were good too. I ordered it through DoorDash, so I don't know about their service except that they packaged my meal well with a straw and a fork like I asked, and my order was correct with no missing items. read more

I love Panda Express, and I love how courteous the people are at this location. What I do not like is that I have gotten sick off the food three times now, the most recent episode being yesterday (5-24-18). Nothing like having to cancel your plans for the day because you've eaten some bad food. I don't know what is going on with the way that they are cooking the food here, but they need to stop what they are doing and make some serious changes. This is the location that is closest to my house and the most convenient one to go to, but I will go out of my way to go to a different location. I will not be returning to this location. Clean up your act people and make sure that your employees are practicing safe cooking procedures and making sure that they are also practicing proper hygiene procedures! There is no reason for the food to be making people sick. It's sad because the employees are great, but the food stinks. Sorry Panda, but this location is putting a HUGE black mark on your company name and it needs to be dealt with and soon before someone ends up in the hospital or worse. read more

This is always a go to as we are so close to this one. It's a great panda. Love the drive thru. Can't beat that. Some times we decide to eat here last minute and ends up getting what's left as it is due to close soon. But we always get good food. Thus is one of the God examples of a good panda express. Expect us back sometime soonish. read more

HAD TO THROW OuR ENTIRE LUNCH AWAY!!! After waiting 10 minutes for food that we told would be 4, I went inside and was told that the person working had to help whoever was inside first. So as long as customers were coming inside, they were going to leave me waiting in my car for my food that was sitting on the counter. had to go back in because they forgot part of my order. Then we ended up throwing away our entire lunch because the orange chicken was sour and obviously a day or two old. Not even edible. read more

Dont care to review restaurants, but this is the Second time I've been served undercooked chicken at this location! The teriyaki sauce on the side looked really nasty. Ridiculous. 0 stars read more

very good service. I really think the best worker there is jose. He is very respectful and kind. Panda Express is always clean.

I use the drive thru about once a week, trying different bowls. The staff is always nice and the food has always been hot and fresh. Going for lunch today! read more