I have never been to a chick fil a of this quality before. We stopped by this location en route…read morefrom a road trip and wanted something easy,light and quick- that was not the case. AMBIANCE: parking lot spaces are tight and limited. Inside, half of the facility is seating with a play area. It DOES NOT have self serve sauce/utensil area. SERVICE: not great. My cashier was not only very slow in taking my orders but had me repeat every item 2-3 times. I was ordering about 5 different items so as you can imagine, this took a very long time. Ex: me:"Can I please have 3 regular chicken sandwiches with 3 large fries?" 3 minutes later-- waiter: "so you want 3 sandwiches? What kind?" Me: "regular." Waiter: "with combo/without?" Me: "without". Waiter: "did you want fries?" This kind of interaction lasted for all 5 items (3 chicken sandwiches, 3 large fries, 1 market salad with 2 zesty apple cider sauces, 12 piece nugget, 2 large waters. I made sure that the order was confirmed. Guess what order came out.... - Not 3 but 1 chicken sandwich. - not 3 large fries but 1 large fry + 2 small fries - not 12 piece nugget but 6 piece nugget - not Salad + 2 sauces but FIVE sauces. I checked the receipt order and the cashier had FINALLY gotten order correct so I do not know where the mixup was. The workers tried to "fix" this by giving us 2 more medium fries and a random 6 piece nugget + 3 chicken strips. Very very odd encounter.

Food: Tea served with less than a scoop of ice. "Side of…read morepickles" is a cup with two extra pickles and an attitude. You have to BEG for a decent amount of condiments. Service: In restroom, a dear old lady walks in and tells an employee she is basically blind and needs help finding the toilet stall. Employee provided her ZERO help. I mean, this poor little lady couldn't see the stall which was directly in front of her and the employee pretended she couldn't even hear her asking for help. Mismanagement is an understatement.

Someone needs to address the bathrooms in this eating establishment! No toilet paper, no paper…read moretowels... the floors haven't been mopped in months it appears. Piles of dried up soap on the floor.. sticky floors all over... I have no idea what was slung on the walls. Hope the kitchen is cleaner! All the trash cans were full and so nasty. Food was okay...Not sure why the term cheddar is used for processed cheese sauce (that's a corporate thing). Fries like salt licks. The grilled onions on our Cheddar style burger tasted good but we couldn't bite them. The bacon was perfect. We were the only people in the restaurant so it's not like they were busy. Friendly cashier. Don't think we will go back, at least to this location.

I submitted a complaint Saturday and received a call from corporate today. My grievance was about…read morethe service at the window to my 16 year old daughter the majority of the food for the party was wrong. We only spent $47 but I would have paid $60 for decent service from the clerk and the correct food. I'm not rich but the money was not the issue. Kelly from corporate was just as rude and wrong as the food and clerk was. I was not looking for a rebate or coupons or free anything, merely voicing my complaints so they may improve. They will not get another cent out of me or anybody I can contact. That was trashy behavior from a trashy place.

Driving through Troy and wanted something local. This place is easy access from the Highway, a…read moregreat little cafe on the quaint square, had good food and very fast and friendly service. Suggest you try it when you can!!

If you're anywhere near Troy, go check out The Corner…read more I started with the boudin and pepper jack cheese egg rolls. They come with a homemade Alabama white sauce, and that stuff is legit. Tied the whole plate together. Then I got the PIM burger. Spicy pimento cheese, applewood smoked bacon, and bacon jam. Sounds like a lot going on, but they balanced it right. Every bite was solid. Paula was my server and did a great job. Stayed on top of everything and my tea never got low. Good food, good service. I'll be back.

Me and my family just went through the drive thru, cashier was sweet he was very patient, but the…read moregirl who gave us our food. OMG she was so so rude, gave us one napkin for 4 people WITH MEALS! Complained about taking our drink out of a holder, that she put them in... It was truly AWFUL! She needs to get a little more respect for the customers that come through.

had to remake food 2 times before finally third time getting it right. it was 2 double cheese…read moreburgers no onion no pickle

Wanted to stop at a local coffee place when driving through Troy. Based on another review I had an…read moreiced half-sweet vanilla latte with oat milk (0.79 to add) and it had a great espresso taste without being too sweet or strong. I also ordered a blueberry scone heated up. It was more muffin-like than flaky scone , but the flavor was great.

First time at Village Coffee and it was super cute. The staff was nice. There are board games and a…read morebig connect 4 game to play. The Mocha I got was tasty. We will be back.

Consistency is key. Great seasonal special with grilled spicy chicken with lightning fast service.read more

Ok I absolutely love chick-fa-la it is so good along with food very flavorful and delicious and the…read moreservice is even better with all the staff being so helpful,kind,and even patient I rate them a 5 and off I could I'd rate them a 10

Old food and terrible service. The environment was awful. A lot of loud cussing and inappropriate…read moreconversation.

The dude who works the drive-thru has an amazing voice and I love it! Perfect for customer service…read moreand business casual environments. Everything goes pretty copacetic here and the food is really good.

Seevice was rude and slow. They make everyone in the drive thru pull up and then give out huge…read moreorders to people pulling up afterwards. Poorly run and poorly organized. Don't stop

Poor service, Took 15 minutes to make a chocolate shake. FILTHY restooms. Avoid this place!read more

Fries were literally crumbs and hard as a rock. I should have asked for fresh ones. Very…read moredisappointing.

Love this place! The crew is fun and friendly. The food is always fresh. You can tell they take…read morepride in what they do.

Ordered a Popeyes chicken sandwich. The worker barely let me speak to tell her I wanted ketchup…read moreonly on the sandwich. I told her about 3 times trying to get it in. My fiancée ordered the chicken legs, she said chicken fingers, he corrected her and said he wanted the chicken legs again, she got an attitude. We both ordered mashed potatoes. No spoons or forks were in the bag. My sandwich had no ketchup on it or on the side. My fiancé received chicken fingers. All in all, terrible experience. Will not be back.

Extremely slow service, took 10 minutes just to get to the speaker. The drive thru person was very…read morerude. Decided to go across the street to Jack's had a much better experiences. Plan on going back to Jacks instead of Popeyes (in Troy) for the future.