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    Chick-fil-A

    3.8 (17 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 1 month ago

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    Amanda W.

    Worst Chick-fil-A I've ever been at! The service was super slow, & not because they were busy. They kept skipping over our order. Yes we had 4 sandwiches & 2 sets of hashbrowns but that shouldn't matter. We wait over 15 minutes for them to complete the order than part of it was cold. I returned the chicken biscuit sandwich because the breading barely covered the chicken, the second one wasn't any better. There is a reason that this Chick-fil-A wasn't super busy at 7:23am. Very disappointed especially since we were traveling and the reviews were so good.

    Rolling Along ..

    Wow, best customer service and nicest Chik-Fil-A I've seen.

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    1 year ago

    Consistency is key. Great seasonal special with grilled spicy chicken with lightning fast service.

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    2 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    The service was astonishingly bad. Waited 30 mins for our order and was skipped over multiple times. Do not recommend....

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    10 years ago

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    13 years ago

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    10 years ago

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    5 years ago

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    11 years ago

    The employees are always polite and their customer services is outstanding compared to the chick-fil-a located on Troy's campus.

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    12 years ago

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    12 years ago

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    13 years ago

    New as of 2013. Typical chick fil a quality, service is a bit better than typical, clean. typical teenagers that wait on you.

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    10 years ago

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    8 years ago

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    12 years ago

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    Review Highlights - Chick-fil-A

    Always receive great customer service and they know to give me a dog treat when I come because my dog loves Chick-fil-A too!

    Mentioned in 5 reviews

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    The Chicken Shack

    The Chicken Shack

    4.3
    (79 reviews)
    19.2 mi
    $

    Their food is delicious!!! Quantity is very satisfying,and cooked to my liking. Waitstaff was…read moreexcited to be there ( always smiled). Thanks for a great experience

    The Chicken Shack seems to be somewhat of an institution in the small town of Luverne, Alabama. I'm…read morenot sure when it was founded, but I feel like people's granddads have been eating this fried chicken since back in the day. It's down-home, chicken centered, priced just right, and it's frying up chicken in a way that will make you question everything you thought you knew about this noble bird. Look, words aren't gonna convey it but I'll try...it's like this...fried chicken in all its crispy and savory glory, but with the tenderness of braised, fall-off-the-bone chicken somehow. I don't know how they're doing it, but that's what they're doing. So tender, so fried. Just amazing. I've been here enough times to say that it is consistent, and that if you go, you'll love it. Aside from all that, the people are super friendly, (Luverne is, in fact, the friendliest city in the south according to a sign I saw). The place is clean and unpretentious. The prices are a breath of fresh air. And the chicken...the chicken is on a level all it's own. Don't live out your life without going here. You don't want to be old and looking back on your years and wondering why you never ate at The Chicken Shack. Get down there. Order the chicken. You owe it to yourself.

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    Chick-fil-A

    Chick-fil-A

    2.3
    (18 reviews)
    1.3 mi
    $

    I have never been to a chick fil a of this quality before. We stopped by this location en route…read morefrom a road trip and wanted something easy,light and quick- that was not the case. AMBIANCE: parking lot spaces are tight and limited. Inside, half of the facility is seating with a play area. It DOES NOT have self serve sauce/utensil area. SERVICE: not great. My cashier was not only very slow in taking my orders but had me repeat every item 2-3 times. I was ordering about 5 different items so as you can imagine, this took a very long time. Ex: me:"Can I please have 3 regular chicken sandwiches with 3 large fries?" 3 minutes later-- waiter: "so you want 3 sandwiches? What kind?" Me: "regular." Waiter: "with combo/without?" Me: "without". Waiter: "did you want fries?" This kind of interaction lasted for all 5 items (3 chicken sandwiches, 3 large fries, 1 market salad with 2 zesty apple cider sauces, 12 piece nugget, 2 large waters. I made sure that the order was confirmed. Guess what order came out.... - Not 3 but 1 chicken sandwich. - not 3 large fries but 1 large fry + 2 small fries - not 12 piece nugget but 6 piece nugget - not Salad + 2 sauces but FIVE sauces. I checked the receipt order and the cashier had FINALLY gotten order correct so I do not know where the mixup was. The workers tried to "fix" this by giving us 2 more medium fries and a random 6 piece nugget + 3 chicken strips. Very very odd encounter.

    Food: Tea served with less than a scoop of ice. "Side of…read morepickles" is a cup with two extra pickles and an attitude. You have to BEG for a decent amount of condiments. Service: In restroom, a dear old lady walks in and tells an employee she is basically blind and needs help finding the toilet stall. Employee provided her ZERO help. I mean, this poor little lady couldn't see the stall which was directly in front of her and the employee pretended she couldn't even hear her asking for help. Mismanagement is an understatement.

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    Chick-fil-A - hotdogs - Updated June 2026

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