Do yourself a favor and avoid this place all together if it's within an hour and half of their closing time. I've had a multitude of other issues with this particular location but tonight was by far the worst experience I've had. I walked in at 9:10, closing time is 10:00pm. It was busy.... most of the tables were occupied, there were 2 customers in line in front of me and three came in behind me. But for some reason half of their offerings were empty in the display. When I asked if I could get vegetables in place of rice/noodles (which is a standard option they offer, not a special request)I was told that they had already turned off their stove. Same response regarding mushroom chicken, egg rolls, and spring rolls..... I'm assuming the gentleman that was initially helping me was relatively new, he seemed very unsure of himself and relayed multiple questions to another employee, Kevin (the manager, I'm guessing), who eventually stepped in to help me. Kevin was incredibly rude, disrespectful, and unprofessional. He has no place in a customer service role of any kind. No apology, no explanation, no alternative, just blatant rudeness. I understand the importance of not over preparing food as closing time approaches, as well as balancing profit vs. labor costs. But it was nearly an hour before the posted closing time and the establishment was clearly busy. Turing off your equipment so you can "clean" it and finish off your closing checklist to get out of there at 10:00 pm on the dot, while treating paying customers like they are inconveniencing you for expecting you to do your job should be unacceptable. The customer that comes in at 9:10pm, or heck even 9:58pm should get the same service as the customer that comes in at 6:00pm unless other expectations are clearly posted. read more