My daughter has been employed at Panda Express on 41at Ave in Santa Cruz, CA for more than three years. Recently, she arrived home in tears because some of her male colleagues were displaying homophobic behavior, bullying and making very rude comments towards their transgender coworker. My daughter defended her co-worker but the guys continued harassing her, causing her co-worker to hide in the bathroom for a long time, leaving my daughter frightened. My daughter has been harassed by male co-workers and nothing changes even if she complains. In short, my daughter informed her supervisor but no action was taken, or so we thought. The manager reduced my daughter's hours instead of disciplining the "guys", one of the guys even came up to my daughter and taunted her about her hours being cut! I am tired of witnessing females in her workplace being consistently treated poorly and not even given the chance to grow within Panda, despite efforts to report it to higher authorities. I'm frustrated because Panda Express isn't taking action against these injustices and I don't comprehend why they think that this is ok! read more

The Staff always in a hurry. The Portions aren't bang for the buck. Served very little. Broccoli and beef. They gave me broccoli only. I said where's the beef ? You definitely need to watch your order carefully. I recommend Panda Express Mission ST. If you're in that area. read more

You have to call ahead and order eggplant tofu in advance, or be willing to wait a bit for them to make it- fried eggplant doesn't age well. But that means your food is cooked fresh. Now I just found out that, instead of rice, you can have mixed veggies be the base and top it with the eggplant! That's awesome and certain to make me go more frequently. The people are friendly and hard-working. Location is nuts during rush hour tho- make sure you time your arrival properly. Like totally avoid anywhere near 5pm-ish! Lest you get crazy stuck in barely moving traffic for 20 minutes on Soquel just trying to get to the parking lot. Whew! read more

I love this place!! You can get a fair meal in a little over $7. Probably not THE most healthy restaurant in the world, but definitely fair! read more

They always skimp us on are family meal especially the Shrimp every time, do I need to pay extra to have the containers full?

I would have prolly gave them 4 stars but for starters. Its annoying. When they constantly ask u if u wanna donate most stores / restaurants give u the option. Wen paying to put the amount I noticed the person in front of me literally apologized for not being able to donate since they only had exactly enough and wasn't sure if they donated if there card would be declined. ! No person should half to feel bad or explain. Why they can't since there being put on the spot . And secondly the new employee Amir with his annoying voice. !panda stop begging for donations fix your card machine if someone wants to donate they will .. y'all should be ashamed. Who gives u the rite. To do this read more

Joke! Cold soggy food. Cant order online! 1-2 pieces of meat with soggy vegis. I have called corporate several times, talked with district managers, and still this store is by far the worst excuse for a food establishment or any business for that matter. Everyone associated with this place should be fired Period! Just look at reviews. It says it all..I have Many free entree coupons I have received from corporate office.. but the online ordering wont even allow me to use them. And thats when you can order online.Most of the time it wont let you order online.Whats up with that? Im done with this place, and whats real quirky about it all , NO ONE IN CORPORATE OFFICE EVEN CARES! read more

Everytime I come here the wait is insane. We ordered online, only to come at the arranged time they said it would be ready. Wait in a long time.... it was not ready. Waited 30min and then again in a long line. Like why even have online ordering if you can't even handle doing the orders this is fully ridiculous. 45min later we got our food... don't come here unless you are prepared to Wait forever. read more

Slow as sloth snot ughhh!! 25 minutes waiting for 1 entree! How do u let the entree run out for that long

I absolutely love this place! It's always hot and good portions! Service is always good! I definitely recommend this place for a fast delicious meal! read more

I really love Panda Express! The foods always tasty and fresh. I have always had great service, and now they deliver with door dash! My favorites are bejing beef, chow mein, cream cheese stuffed won tons. read more

This very bad little food for $17 dollars ????????? I don't recommend this place save your money and time read more

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Way to go Panda, Only 3 & a half dishes available at 9:15pm & closing time isn't until 10. People, don't come here after 9 with time to spare unless you plan on only eating picked over chicken & chow mein with some sloppy walnut shrimp cuz they'll look you right in the face & say, "we close in 45 minutes, this is all we got"... read more

Some things never change. I purposely ordered through the mobile app so I wouldn't have to stand in line with people for a long time. I even waited for an extra time in my car because I know they don't always have eggplant tofu readily available. I'm about 10 minutes over my estimated pick up time. I walk in and the cashier said "oh we are waiting on your eggplant tofu." I literally saw him tell the cook "hey we need a eggplant tofu ready." The cook then barely starts to cook the dish. WTF? Really? I then waited another 10 minutes for them to barely prepare my bowl. What's the point of online ordering and planning if I'm still going to have to wait with everyone around me? Ugh the things I do for eggplant tofu and orange chicken. read more

I used the online ordering system today at this Panda Express. I called my order in about 3 pm for me to pick it up at 4: 45 pm. I arrived at the location at approximately 4: 50 pm and I went to the online Express counter and asked for my order and I was told it wasn't ready yet. I waited and watched as employees helped other customers at the buffet line for 20 minutes before I finally got my "Express" order. I would encourage everyone not to use their online ordering system, it is completely worthless. read more

Good food. The Cafeteria style is great for mixing up your menu and it is consistently good. The dining area is well lighted because of the big windows. It is a pleasant place to eat. Since I do not like all Chinese food, this chain suits me well because I can order only the things l like. To me, that is a big plus. I like eating here. read more

Panda Express - Across the parking lot from Safeway. - Chinese Near Me - Soquel, California

I arrived and noticed the line was moving very slowly. After waiting for close to 30 minutes outside, I started to see someone "testing the food temperature" during the dinner rush. I have never seen that done at any other locations. She was slowing down the flow of commerce, exponentially. The other employees literally waited for her to finish in each metal serving container. 45 minutes later after I had chosen my food, I get to the register and the cashier just walked away without saying anything. I started to ask myself what he was doing??? He comes back, takes my card payment. My food was super cold after leaving the location. Management really needs to look at what they're doing there. It was really a disappointing experience. read more

Bad manners. Unwelcoming to those who wear a resemblance of a rainbow pride. I went there ordered my food and the lady put my change on the counter because she didn't want to accidentally touch hands. Very rude. read more

If you want Panda Express orange chicken don't go here. The orange chicken I ordered didn't have the usual flavor and whatever they put on it was disgusting. The color was brown and it had the worst texture. read more

Panda Express - Chinese Near Me - Soquel, California

Great food and taking Covid precautions! Staff was very friendly! Delicious food and very close to the resort we were staying! Open late so that's a plus. read more

Diana the so called Manager was not helpful when my daughters ordered food from Panda Express. She basically was charging more than what they ordered. They tried to get back my money to no avail. This is disappointing to say the least. Customers beware you Don't get robbed. read more

This location is doing an amazing job keeping everything sanitary and clean! very friendly as well!

Worst run place ever. Staff disappeared for 10 minutes wait I waited. Orders wrong, which is pretty hard given the setup of the place.

I was there today stood in line with a mask and just about at the cashier when I got a coughing attack something went up wrong tube in my throat. so was already at the paying time and the cashier yelled at me to put my mask on really loud several times. But I never took it off completely just off my mouth to be able to breathe. I think she could have seen but she chose to protect her other's customers but I could have died there without my breath and the manager was also not apologetic either. a very inhuman place and so sad read more

My wife and I bought two plates today and a couple chicken egg rolls. I got our meals to go because we only live a block away and wanted to eat at home. When we got home and started eating, we were so surprised because there was absolutely no favor from any other items on our plates. Everything was simply bland. I have had hospital food which tasted better, The only flavor we found was in the chicken egg rolls. At least those tasted like they were supposed to. I tried calling Panda to talk with the manager. The phone just rang and rang, then a recording came on which said, "We're sorry, there is no one here to take your call. Goodbye!" And we got hung up on. We have never had a problem with our food before. It was always very tasty and enjoyable to eat. This was a first. That was why I tried to call the manager. I wanted to know if they changed the way they make their food. Yet no manager would answer the phone. So, as it currently stands, we will NOT be returning to Panda Express. Today was just a pure waste of money. And as senior citizens on a very fixed income, we cannot afford to throw money away. And today we threw money away on what I feel was garbage. I didn't even want to give this one star. It deserves no star. David Todd Soquel, CA read more

I live nearby and have come here half a dozen times so far. The food is tasty and of consistent quality, and the staff is friendly. I have some food sensitivities and can get a stomachache from greasy food or food with certain ingredients, but Panda Express chow mein and their beef and chicken (not the orange chicken because it contains eggs!) always seem to make my body feel good, so I appreciate that and the affordable price. Good way to get your meat and veggies! Keep it up! read more

Delicious, just delicious, anyway it's the best place ever I would recommend going in there The teriyaki chicken is my favorite. The taste of the chicken is like chicken tenders which is delicious read more

I like the food, unfortunately the oil they use, is not good. I don't feel well after. I mentioned it to other people and friends and they have experienced the same thing. Change the oil and I will go back. read more

Huge thank you to Jessica and the staff at the Soquel Panda Express for creating 125 delicious bowls for our senior citizen's shelter in place Winter lunch. They made everything delicious and so easy. We have lots of happy people right now! read more

Same Panda food as the others. My main gripe after four visits, is the speed of service. If there is a slower Panda Express in the world, I haven't found it. ;) read more

Agree with the many negative reviews posted. Used to be a great place, like most Panda locations, now it's going down the drain. They removed Beijing beef from the menu because it was the only beef entree at regular price and replaced it with more expensive "premium" choices. Dishonest. read more

I would give this place a -5 stars if I could. Every time I come in here the food looks oh-so appetizing but is the greasiest and heaviest "Chinese" food out there. Without voting to eat here, my friends picked this as place to meet up yesterday. To begin with, I ordered 1/2 brown rice and 1/2 steamed veggies as my side. I thought, "yay! I'm doing pretty well so far" then I ordered the Shanghai Beef which is relatively low in calories compared to the rest of the choices. I also had a serving of mushroom chicken which honestly tasted pretty good. I also got a small fountain cup, totaling my bill to $7.50. I understand I got a "premium item" (the beef) which increased the bill slightly. However, if you were to go to any real sit-down Chinese place I'm sure you could find several lunch specials that are at or below the amount Panda Express charges. Now, I'm no doctor and I don't loosely accuse or throw around the phrase "food poisoning" most likely because I've never had it before. But, as of now, I'm confident to say that I got sick after eating the food from here yesterday. Fast forward to five hours post Panda meal (around 5 O'clock) I started feeling sick to my stomach, nauseous, and a bit sweaty. I decided to go home early; during that 1/2 hour drive I couldn't wait to use the restroom and had to find one as hurriedly as possible. When I got home I felt weak and started to throw up. I honestly felt like I was dying and it lasted throughout the night. I now miraculously feel better this morning since yesterday's dirty deed. I've had the stomach flu before, I've also had the "24 hour flu," but this felt like a whole different experience of its own. Bottom line; unless you need to drop 5 pounds by tomorrow because you're a wrestler or Miss America headed to a pageant. DO NOT EAT HERE!!! read more

I hate how places like Panda Express and Chiptole feel the need to lessen/not care about your order because you're ordering online so obviously I'm not there to see how much is going into my plate. I ordered honey walnut shrimp (got 3 pieces of shrimp WTF) ordered orange chicken got what looks like 4-5 pieces. And my broccoli beef was literally 6 big pieces of broccoli and like 3 pieces of beef. read more

Still 30 minutes until closing and your store won't make anymore rice or chow mein!? Those are probably two of the most ordered items on the menu. Any other store would make any item that was not available at the time if the customer is willing to wait. UPDATE- I just called the location on mission at 9:45pm and they were willing to make the items o wanted that weren't made and have them ready in 10min, just 5 minutes before they close. TAKE NOTES read more

I really like this Panda Express location. Sometimes there are long lines but they get to customers asap. The manager John is very courteous and nice. The food is the usual you would get at any Panda Express location. I always order the two item meal with 2 veggie rolls with the red sauce, those are super delicious. My favorite is the walnut shrimp special they used to have before. Now they've replaced it with some spicy shrimp, it's ok the other one was better I hope they bring it back soon. Orange chicken is always a winner, and my personal other favorite is beef with broccoli. They always give out coupons on the back of the receipts just need to call to fill out a survey and will save you some money. The locations is clean and well kept, plenty of seating area, friendly for loners or larger parties. You can also wait if you'd like the freshest food they've just cooked and are about to serve. I've done that before and waited about 10 mins once they have the new trays out. This is when the other food is running out. All in all Panda Express is a fast food place and if you have some elitist expectations from the food and service then you're simply hilarious. read more

Served me small amount of orange chicken which I'm not that upset about but they gave me uncooked white rice very hard crunchy and dry I won't come back for a refund or comeback in any case because if you mess up white rice chances are everything else is a complete disaster read more

Your typical Panda experience. I have been going here for a while and when you don't want Round Table or something else in that area, this is a good fast food choice. I usually get the Honey Shrimp and chow mein (typical). The folks who work here are always friendly and parking is never an issue. read more

WARNING - If you use the app to order and pay for you food, you will end up waiting at least three times as long to get your food as people who place their orders in person. Your online order (that was supposed to be ready by the time you got to the store), won't be started until you've waited in the special online order line for several minutes, and then the person who starts your order will start and complete a new walk-in customer's order in the middle of completing yours. You'll save yourself a lot of frustration by just going to the store to place your order and NEVER using the app. Update: I'll pass on the free entrees. To actually make up for this experience, you could implement changes to improve this store's process of fulfilling e-based (app and online) food orders. Some possible action steps include the following: A high traffic store like this one should have dedicated staff available at peak times to complete e-based orders as they are received by the computer system and should be started immediately if the customer selected ASAP (i.e., staff should not wait until customer is at the store to start order). Alternatively, the ticket printouts for e-based orders could be stationed next to the staff who start the in-person orders (i.e., the sides) so that they can alternate between starting e-based and in-person orders (instead of waiting for a rare lull in in-person orders before starting e-based orders). Furthermore, it would be better for the automated order confirmation email to include no "order ready at" time rather than an unrealistic time. Other apps not only notify customers when their order has been started and is ready, but also have an option for customers to notify the store when they are on the way and when they have arrived. read more

Ahhh Chinese food in a fast food format. There is nothing the matter with being able to get your food from a heated tray, as long as you do not expect much. But for the price and quantity you get the quality is sufficient. This place for some reason makes more Orange Chicken than Mandarin, that's a first for me, must be the location. Still the people who work here are nice and the place is clean, what more can you ask for in such a setting. All in all I recommend this place for a very fast bite to eat with an Asian flare. read more

Very tasty and affordable Chinese food, although I'm sure the calorie count is beyond belief! Most entrees and side dishes served here are fried so order wisely. If you have the time, order from a local restaurant instead and support local businesses! For quick Chinese food, I've found worse. read more