THIS is what I'm talkin' about! I stopped by here after not visiting Togos for about a year (no particular reason for the absence... I've always liked the quality of the product here). I was delighted to see that the ordering process has improved -- now, they have self-service kiosks to place the order. As silly as this sounds, it's actually really nice. I can get my custom order exactly the way that I want and it saves time with staff not having to split time between transaction processing and sandwich making. Solid improvements folks. Please keep it up. I'll definitely be back. read more

Too the family to pick up some Sammy's for our trip all 4 sandwiches were wrong I ordered and paid for avocado I got black olives now tell me how those sound the same?? Two French dip sandwiches completely wrong some crazy spicy mayo was added they have the cheat sheets right in front of the them!! After paying almost 60.00 for 4 sandwiches get it together and if there is a language gap then make sure your workers speak up avo and black olives sound nothing alike when your order a scoop of avocado. Very disappointing this was the only Togos besides Scott's Valley that would get your order right but not anymore I rather just drive elsewhere sadly. read more

As usual, stopped by after the boardwalk to get my sons their pastrami sandwiches. As usual a seamless experience. No matter who is working, our sandwiches are always hot and ready to go. Keep up the good work ladies and gentlemen!! You guys are the best!! Just a note to customers, always tip your sandwich makers, they deserve it!! read more

There is an issue with staff here making things correctly. They can't seem to get the large meatball right. I used to get this sandwich once a week years ago. They recently two times out less than half the amount of meatballs on my expensive large sandwich. Someone keeps cutting up the meatballs too. Not sure why but that is not how it's supposed to be served. They also microwave the bread roll which normally is also not done. How I know is the ends of the bread are hard like microwaving bread will do! They never even put the parmesean at the end anymore. So little cheese you can't taste it. I ordered on DoorDash and got zero refund for both of these unedible sandwiches....bite into hard microwaved bread and get a mouth full of sauce and only sauce in most bites! Disgusting!! I also tried the chicken ranch one and it was mostly lettuce and ranch! Almost no chicken or bacon. This one was so bad it went right into the trash. I even was given $5 coupon for DoorDash by the owner of manager and the meatball sandwich just got worse when tried again. Either the staff are not trained on how to make this sandwich or they are on purpose ruining our food. read more

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I used to love Togos, now just so stingy with the meat. I hate that. Came in the other day. Paid for extra meat. Sandwich was $23 for a large pastrami. Was it good? It was decent. But just not packed with meat, even when paying for extra. And for $23 ? It should be overflowing . I posted a review a year ago from this same location and my comments were "skimpy on the meat" , hey at least they're consistent. read more

TOGO'S Sandwiches - Sandwiches Near Me - Capitola, California

Thank you to whoever made my #16 today at lunch lunchtime via DoorDash. Not only was it made with pride, it tasted as good as it looked! Keep up the great work! read more

TOGO'S Sandwiches - #16 The Italian (Regular) with an add of olives, jalapeños and cucumbers - Sandwiches Near Me - Capitola, California

Strangely I do this with burritos as well, a weigh-in. Every sandwich I get, I do the default produce option (everything). So last week I bought a Garden Deli pre-made Turkey and Swiss (the display case, but they are made that day). It was $9.25 (before tax). It weighed in at 14.5 oz. Today, I bought a 9-inch Togos #24 (Turkey, Salami, and Swiss), cost $15.25 (before tax), and weighed in at a whopping 24 ounces. Two weeks ago it was the Sunrise (turkey, ham, bacon and cheese), at Beach Hut Deli, 9-inch as well, cost $17.25 (before tax) and weighed in at booming 27 ounces. All these reviews complaining about price are bogus, because guess what - they were all right about 64 cents per ounce. So if I were to pick one, my Togos #24 wins! Love their wheat bread roll over the other two, but you can't go wrong with either of the three. read more

Y'all do know Meat has gone up?! It's either higher pri especially or less meat. Togo's a thumbs for hanging in there. We love you. Service has always been very decent. They do hire a lot of young... .so first job. Ambiance is what's expected in a sandwich shop. Lots of room to eat in. So....Tip these guys. Lol read more

Not impressed at all! The time it takes to get your order is way too long....even when there was only one other person in there. The soda machine was out of almost every soda. They made my son's sandwich completely wrong. Togo's has definitely gone downhill, especially this one. Will not be returning. read more

Usually they do an excellent job. But tonight I got the family order home, and my gluten free wrap was supposed to be hot, but was not.... But that wasn't the issue, the issue was the wrap they used was all torn up... in others words it was super dry and had fallen apart! I don't know how this happened, but maybe they used an "old tortilla wrap"? read more

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I just love it here they're so friendly I don't mind there's a tiny bit of a wait sometimes not really very much but they're always so nice and so friendly. I've been going here for years periodically I I always just have a great experience. Great customer service and I got an Asian Wrap and of course it's amazing! read more

I came here today and got the half asian salad with ranch dressing and asian dressing and half 26 which is turkey, ham and cheddar cheese with extra mayo on a white roll and a diet coke. Food was tasty . The employees are hard working and friendly. read more

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Have a soft spot for Togo's sandwiches and glad to find this place in a convenient location. We got here at 10:30am on a Saturday and there was nobody else. Nice option for bringing lunch to the beach! Salami/Mortadella/Provolone on white bread: 4/5. All of the ingredients were fresh, which to me is important, especially for salami. It tasted exactly how I had hoped/remembered. The two ladies working behind the counter were very nice and helpful. We will be back. read more

Today 2/28/2024 at 1:30ish my BF picked up a meatball sandwich for me. Who ever was working, this was the best meatball sandwich I have eaten in my entire life. The meatballs were cooked perfectly and there was a perfect amount of sauce. I can tell whoever put it together was putting in effort. It was cut neatly and completely. I have eaten at togos since I was young, now i am 26. My order was simple, Parmasan bread, meatballs, sauce no cheese. People f this up often believe it or not. I am so thankful to whoever made me sandwich today. It goes to show that though it is a plain order when done with love it shows a difference... Thanks for making my day. I wasnt having the best one till I ate that sandwich. God bless you. read more

Do not get the cheese steak melt if you want a philly cheese steak sammie that cost 10 bucks and doesn't taste good and is not the same in any sense. I have been here multiple times and the cashier is usually the only nice and accommodating person (even though my order is consistently wrong), all others look like they hate their job. I miss the old way of going up and the maker is right in front of you making the sammie how you actually want it. I asked for replacements on my sandwich's instead of the norm and seems it gets overlooked each time. With that said, this sandwich place is okay. I work retail and deal regularly w awful ppl so this review is after 5 experiences here to be fair. read more

Just had the most disappointing sandwich from what used to be a reliable provider. Ordered a Hot Pastrami, a favorite, and the bread was absolutely the worst. Very thick, stale, dry, unyielding... if your bread is going to be that large, it has to be perfectly fresh and very soft, otherwise you're eating a brick. togos used to be well-known for baking their bread fresh daily; I think that has gone by the wayside, and they must be keeping their bread around for much longer. That, combined with a very heavy hand on the garnishes in proportion to the meat, made for a really unenjoyable sandwich. I really just don't want to repeat this sad experience. Used to be good; now, it definitely is not. Not at all. read more

Cold, dry, pastrami. To watch someone come in, order and leave before us was a bit irritating as well. I think my days at Togos are done. This happens more often than not here. read more

I visit this place a lot as it's on my way to work. The cold sandwiches are amazing! However, every time I get a hot sandwich it seems there is no portion control and my order is always missing some kind of produce. For a sandwich that costs upwards of $20, I'm disappointed. read more

This is the tuna sandwich, barely any tuna or veggies. It's literally all bread, and not even good bread for that matter. Save your money and go somewhere else. Like would it hurt you to actually fill the sandwich? Bad experience, definitely gone down hill. Also when I walked in there was someone who walked in behind me and they started to serve him first? It was all weird, not good service. read more

TOGO'S Sandwiches - Tuna sandwich - Sandwiches Near Me - Capitola, California

For what it is, a chain sandwich joint, it is best in class. The sandwiches are huge, and a small is typically enough for me. Their selections are good and feel like all the deli meats and produce are fresher than most other sandwich chains. This particular location also stood out with attentive staff. The lunch rush was just beginning and the staff balanced well in getting the sandwiches out to move through the line yet making sure to take care to ensure that the orders were all being made as the customers wanted. The manager was behind the line filling in keeping everything moving smoothly. Overall a great experience. read more

I went to Togos for the first time in a couple years. I was shocked at how poor the quality, small the portions, and overpriced it's become. Almost $20 for a hot pastrami sandwich. WTF?!?! Never going back! read more

When you pay $20 including tip for a sandwich you expect it to have enough meat. Half the bites end up with too little meat . I miss the old Togo's. read more

Every time I go to Togo's they always miss something one the Sandwich. They stand there take your order charge you. I order a Rueben and there is no sourcrout. I order a club and they forget the bacon. All the workers are talking (in Spanish) and laughing and caring on while I sit there uncomfortable because, I'm not sure that there talking about me. Very unprofessional, not consistent and they do not follow through with orders. read more

By far the worst TOGOS I've ever been to. Not only do they manage to mess up my order every time, they never apologize for the mistakes!!! Worst customer service I've ever experienced. AVOID THIS LOCATION. read more

RUBEN ignored me for 3-4 mins. One of the female workers told me they were busy & I had to use the self checkout touch screen to order. So then RUBEN takes the order from the man behind me! Are you serious?! I told him he skipped me. He didn't care. Then when he finally took my order the chip reader was on the fritz he just leaned over & took my debit card out of my hand w/out my permission without warning! Who does that? My sandwich sucked by the way. Every time I DoorDash from here it is always wrong, that the reason why I came into the store. It's NO BETTER! Thumbs down for a $15 sandwich. read more

Thank you Togos for the delicious sandwiches yesterday! My whole family was raving about the sandwiches we had. I had the Italian and it was excellent. I was quickly reminded how tasty Togos is. Super fresh ingredients, and an awesome owner we met at the womens surf competition. Thanks again! read more

I have never been treated so poorly. Estephvan walked around like he was in charge with his arms crossed. Jackie was doing a fabulous job and didn't need his 2 cents to help me out. Jackie is the reason for the 2 star instead of 1. My friend was texting me the type of bread she wanted with her sandwich. I did not inform her of the 4 or 5 breads they have and Jackie while making our sandwiches was in my line of view of the list of breads. I was speaking to Jackie and said Dutch she politely said I'm sorry we don't have Dutch here we have parmigiana cheese.Estephvan chimes in and was rude and condescending and said "the types of breads are listed on the wall right there" (that was behind Jackie out of my line of view" If you are not going to naturally have customer service and dislike your job, find a different field. ‍ read more

They don't seem to have any system whatsoever here. It took 24 min for 4 sandwiches and 2 had to go back to be re-made as they made them wrong. There was only one person in the place when we came in so no reason that they should be so slow and inaccurate. read more

The manager who is making sandwiches is NOT wearing a mask. It's mandated. The other employees are all wearing masks. The customers are all wearing masks. Also, he was constantly talking. So no mask and mouth open. Really sucks. read more

Went here for lunch with my girlfriend. We waited in line together. She was called first, ordered paid and went to find a seat for us. The person behind the counter then called another group from the line stating they had actually been there longer. I explained that I was there with the girlfriend who he'd just helped and we would like to eat together. He just shrugged and continued to call them up. We left without ordering my food. I'll never be returning to Togo's. read more

Know it's a challenging time with everything that's going on, but we stood there waiting for 15 minutes and none of the employees even acknowledged us. Avoid at all costs. Customer service is non existent. read more

Really great service and great food. Everything was made correctly and the staff was helpful when the drink machine went out and got us drinks asap for our meals. read more

ordered a hot sandwich on sourdough bread. received a cold sandwich on white bread. they just put it in the oven to "fix it". price keeps going up, service sucks, ya don't get what ya ordered, and even when they try to "fix it" they fail to deliver what was ordered. doesn't get much worse than that read more

The only reason I keep going back is because I love ToGos food. The staff was really nice the one time I went in yesterday. Also, please bring back the Honey mustard sauce! I have ordered for take out here through doordash, grubhug, and in person since March of this year. I am quite disappointed that every time, my order is wrong. I used to work at ToGos. The easier orders where the in advanced ones. (follow the paper chart) Yesterday, my sandwich was so dry, all the chipotle mayo was at the bottom or in the paper (next time I will order extra). The tortilla was not wrapped well (fell apart) (I redid it). The girl who plugged in my order got it wrong by putting onion instead of pickles (I did not correct her, so it is fine). I understand it is busy and stressful, but this job requires concentration, and efficiency. At this point, I don't care if it takes longer. Quality over quantity. When I used to work here in 2016 then, sandwiches needed to be done within 3-5 minutes, of the person walking in the store). I got a few orders wrong too (1-3 per month), so I understand. It happens. But every time I order, it is wrong. Also, give me the actual meat quantity that I am paying for please. read more

I came in and as soon as I walked in the ladies at the counter greeted me. That was a good start the service was friendly, quick and simple. Prices are average I guess. The inside was very clean. Even the restroom was spotless! (At least in the MENS room) I would definitely recommend this spot to others looking for a quick sandwich. read more

I love getting the daily specials for (3.99) for a 6 inch sandwich cut in half. I usually like the bread toasted with everything on it except mayo & pepperoncinis! Staff is super friendly and nice but my only complaint would be sometimes they close earlier than posted and that makes me sad. It's not like 5 minutes before it's usually 15-30 minutes before! read more

Super unorganized. Person making my sandwich stepped away and never came back. After waiting and waiting I Had to say something. They weren't very responsive to their error. read more

Just had the pastrami sandwich. I recall when Togos first opened on Barson St. My how the times do change. This sandwich was very dry. Good grief! Does it really need to be that "lean"? The actual flavor is still pretty good but the quantity of meat has declined over the years. Sigh... read more

I've eaten here every day for the last 3 days, we are here on vacation and I am burned out on fast food. The food here is so fresh and delicious! I'm super picky about sandwich places and this one is spot on. I had the Greek Veggie on sourdough twice and both times it was excellent. Today I opted for the Turkey and Cranberry on sourdough and it was likewise excellent. Hubby got a turkey & provolone on white, said it was great. Teen son got a chicken salad on wheat and said it was 'super'. Each day my sandwich maker was a different person and they were all very nice and friendly. Now if we could just get one in Texas. LOL! We come to the west coast often, so I guess it will just be an additional treat when we visit. read more

I ordered a half of a sandwich and I had to explain to the staff how to make it several times (no mustard or mayonnaise and extra pickles). After the sandwich was made they still forgot to warm it up. When I got all the way home, my husband opened his sandwich and it had mustard and mayo and no pickles . I went back to get a new sandwich and Stephan the manager didn't even offer to give me the new sandwich for free or even a coupon for my next visit. I went home and my husband said there was still wrong. I will never purchase sandwiches from this Togos ever again read more