Restaurant was clean, food was good, employees were nice. Had a nice evening eating dinner here with my wife.

Placed a hundred dollar order for a little family gathering and ended up with bristles all in the chow mein. Really hope that it is just plastic from a brush if not it'd have to be hairs . In all fairness the restaurant did refund the cost of this single plate but im guessing it's a disintegrating brush and it ending up in food likely from improperly washed dishes after stuck food on the pan. (I did run a food joint for a few years). Attached is a photo of another review from 10 months ago, guess this is a reoccurring thing. Maybe steer clear. read more

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I LOVE PANDA, just not this location. I've gave it a try so many times & something is always wrong. Today I got a bowl with white rice and had 7 pieces of orange chicken. Yes, there was so few I counted. I also got the 3 pack of cream cheese wontons and ask for sweet and sour twice... got home and still didn't get sweet and sour sauce (My fault for not double checking) I was also asked 3 times if I wanted to donate the change. I said No all three times. I understand it's your job to ask but please don't ask 3 times, once's at the speaker and twice at the window. I still paid my bill and still didn't get change back because they didn't have change. Lesson learned I won't be back at this location. read more

LOVE the crew here! i always place mobile orders for quicker service and whenever i go up to the window or go inside for it, it's always ready and accurate 9/10 times! they are very nice and accommodating. the food always taste fresh and hot. Ari helps me at the drive thru window a lot and she is super sweet and kind! read more

What I like most about this Panda Express is how welcoming and accommodating the staff are. The younger team members always put a smile on your face and make the dining experience genuinely pleasant -- their kindness feels real, not forced. They're the kind of people who brighten your day and truly deserve a raise. The place seems clean and cozy most of the time, which is why I'm a regular. The few minor downsides: 1. I have a past experience with one of the older female hispanic staff members who wasn't as friendly. But aside from that, the rest of the team here is wonderful and really makes this location stand out. 2. Sometimes the vegetables are undercooked and overcooked but I could get by with that. read more

Probably the best Panda in the Valley. The Food is always good and the staff man some of the nicest people out there. The ladies are always smiling! Restaurant is typically clean as well! read more

I don't recommend doing online orders here. I placed an order on the app and was told to tell the cashier when I arrive that I'm here for mobile order along with the name it's under. Once I check in with them and she took down my name. 20 mins of waiting around for my order, I decided to approach the cashier again and what do you know, it's been just sitting on their shelf this whole time. Like what's the point of checking in when they just let the food sit there anyways. read more

We placed a mobile order on 6/9/26 and picked it up using the drive thru at about 7:05pm. The line was long but the customer service was OUTSTANDING! The girl who talked to us at the box and at the window was so sweet and friendly. I wish we would have caught her name! read more

We have been going to Panda Express all over the country in our travels. We have been to the original Panda Inn in Pasadena, CA which is really delicious Chinese food. This location in San Tan is the absolute best Panda Express we have ever been to. The food is always fresh & hot and the staff are always polite & helpful. The dining room is always clean & well stocked. For the 1 star people there's a good chance you're never happy read more

Would not eat here again looked like pubic hair was layered in my food. Health department come find these guys. read more

Panda Express - Hair - Chinese Near Me - San Tan Valley, Arizona

8.00 for a bowl of rice is a bit excessive.. I ordered a bowl with white rice with mushroom chicken as the entree. I got a bowl full of rice with maybe half of a scoop of entree. read more

Go somewhere else...they forgot my large drink and sauces. The chicken was tender/hard to chew. The rice was not cooked and disgusting. Let my $25.00 delivery via the mobile app be a sign to go somewhere else. read more

Went again last night and the food tasted old and was oily. I ordered teriyaki chicken, but didn't get any teriyaki sauce. I ordered egg rolls and didn't get any sweet and sour sauce. I ordered rangoons, and didn't get dipping sauce for that either. There were no napkins and no fortune cookies either. They didn't even bother to ask if I wanted soy sauce or hot sauce. read more

I have a reward for a free medium ala cart item, but the website doesn't recognize when I add it to my cart. It would be nice to use my dang rewards. I could have saved $9 tonight, but their dumb website has some of the worst computer programming on it. I did better in my 1st year of college! read more

How are you going to charge $12 for a product and only allow a refund of $3.70 when I did not receive what was ordered? I do not like fried rice at all. It's all over my chicken and if you're out of a product you should update your 3rd party ordering and 86 the item so it can't be ordered and a customer charged and not refunded for an issue that wasn't even their fault to begin with. Absolutely and completely unacceptable. Will never spend money at your location again. read more

Panda Express - Chinese Near Me - San Tan Valley, Arizona

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This was my go to Panda location because they're the most consistent and the manager Fei there is always polite and great customer service. Then I went today. - no cookies - no utensils - half portion - no sauce. So I came right back with my receipt. And the worker named Marina there tried to make it sounded like I ate the food and trying to score a free meal? Tried to say there is sauce on the food (I had used my own extra at home). But when I saw how sloppy the food was, I had to come back. I was just there yesterday and comes once a week! Always a good experience but this worker Marina and her manager on Sunday 8/18/24 is the worst experience. This is why this place gets horrible reviews and unsatisfied customers. I hope I don't ever see this Marina lady and her manager again. But then again, I will not be back to this location. read more

I have not tried online ordering or the drive-through, but I have had no problems with this location, near The Home Depot. The team has always been very friendly and efficient on my visits, and the food is fine, consistent with other Panda locations. The restaurant is good-sized, and very clean. The Plates are a good value, and tasty, although they have gotten smaller across the Panda chain in recent years. read more

So, I ordered mushroom chicken and beef w/ broccoli. I literally got 3 very small pieces of beef and all broccoli!! If I didn't live 15 minutes away. I would have gone back!! Normally it's good. I don't know what the deal is!! read more

Panda Express - mushroom chicken and beef w/ broccoli. - Chinese Near Me - San Tan Valley, Arizona

Pretty good food. Stopped at this location for the first time. Drive thru went pretty quick and people there were friendly. Got the Orange Chicken and Chow Mein. Very good fast-food Chinese food. read more

I have pioneered this Panda Express location for years and I can without a doubt say that it's the greatest. I can say that because of a couple reasons the cleanliness is outstanding and the food is amazing, the cooks at this location always do such an incredible job. The last reason are two of outstanding workers Charlie and KellyAnn, these two had always done the above and beyond for me and my girlfriend. These two are the nicest and best to talk to when I come into this location, thank you. Trinity, This Panda Express is very good and the workers are always so nice to us. Charlie and KellyAnn are amazing workers and they're so hype and kind and treat us so outstandingly. read more

The food is always delicious, I have never been left a bad taste. The service couldn't be better fast and reliable with getting the food right every time! The whole ambiance of the restaurant is fantastic, a whole bunch cool and cozy colors and mixed with the great vibe of it makes it all worth it. 10/10 recommend if your looking for some fast and delicious Chinese food! read more

The bowls are my favorite here. Just the right amount of flavor and protein you need to keep you going through the day without being too heavy. The Orange Chicken is the best, but the Chow Mein is awesome as well and the prices are just right. This location is always offering something new and is good about offering samples. The service is friendly and they don't screw up the orders which is awesome sauce! read more

They are slaying with customer service, cleanliness, product display, smells and speed of service. We came in on a Saturday night while they were busy and everything went great. KellyAnn deserves a raise, she was friendly and multitasking while still providing wonderful service. She goes above and beyond. Thank you for being kind ! read more

Check you food before you leave it, they mess up often and you don't get your food. Called the placed asked for them to deliver the missing food they said they don't have any delivery, then asked ok I'll pick it up but refund me some since I have to drive back out there. All the sudden they can deliver. Well always nice to eat food with half of the family then trying to eat the other half. read more

Chicken was rubbery and bland totally tasteless I threw it out because it was not worth eating

Food is always yummy but customer service was not great tonight. Got up to the window and the woman didn't say anything to us.. all good, whatever, so we handed her the card. She gave us the receipt and we then asked for sauce in the bag. She gave us the bag and the sauce. All good. Still not saying anything but it's whatever. And then she finally hands us our drinks and as my boyfriend goes to say "have a good night" she closes the window without saying anything. I don't need people to talk to us but as it is a customer service job.. saying a few phrases goes a long way and looks good on the company.. "good evening, would you like any sauce?" "Your total is..." "here you are, have a good night" Again.. food is always good and given pretty quickly. Customer service is just not the best. read more

The worst place in SanTan. The ladies who scoop the food give out huge portions to the Mexican construction workers then half as much to next person in line..me! Eat at Panda 3 tomes a week will never go back to this location. You can keep my 5000 reward points!! Tired of greedy a$$ restaurants. Then they ask for donations at checkout every time lol. read more

How many bad reviews does it take before Panda realizes they have an issue at the San Tan Valley location? Panda corporate states they have over 1900 " restaurants". We know that there are good Panda " restaurants" out there, so why do we allow a crappy one where we live? The consistent theme in reading these reviews is abysmal customer service, and terrible food. So laziness and a don't care attitude is what Panda is consistently serving at the San Tan Valley location, why should anyone settle for less when we know that the food can be great? If Panda is your jam and you want this one to be the Panda you love to eat at, then tell them that! Panda corporate is located in CA and the phone number is 626.799.9898. read more

I just really want this location to be great..... sadly it's not. It's a good thing no one had a peanut allergy. Peanut found in the orange chicken. see picture read more

Panda Express - Chinese Near Me - San Tan Valley, Arizona

Second time shorted an entree. Thankfully I checked before leaving. Too many handling orders and not checking correctly! Food is okay for Panda Express..just want the correct order. read more

I placed my order in the drive thru on my way home from work and ordered (4) 2 Item meals to take home for family dinner. 3 of the meals had half rice and half chow mein. The entree items were ok and seemed like we got the last of what was left before it was replenished with hot fresh food. All of the chow mein was dry as was the rice The last entree was a double order of teriyaki chicken with white rice. I got grilled chicken and rice. No teriyaki sauce!! Just dry chicken with white rice. To boot, we did not get any soy sauce with our order either. Needless to say that when you spend almost $40 on take out you would at least like to get hot food prepared correctly. When I attempted to call the store to see if they would fix the order (I live about 15 mins away) all I got was an answering machine. Poor customer service all around! read more

Ordered early dinner for my family. Food delivered as ordered and hot. Thank you Panda team,

We ordered food from here earlier this evening and they didn't even get our order right! The orange chicken smells like it came right out of a chickens ass, and the rice is so bland and gross, they completely forgot to give us or rangoons and the food smells terrible and tastes just as bad as it smells. Completely disgusting and disappointing I cannot eat this food because it tastes so bad, a complete waste of money. read more

Not my favorite place to eat. I always have a tummy ache when I eat there. Typically I get the brown with orange chicken. It's okay. My husband likes it except for on line ordering. He finds it frustrating. When he called local place they couldn't help him but they would not let him order. Very frustrating and extremely poor customer service. read more

Ordered mushroom chicken on both orders and was told that it was being cooked. After waiting about 10 minutes we got our order and neither of our orders had the mushroom chicken. The first one we thought was a mistake but when we opened the 2nd box we decided to say something and they blew me off saying they substituted it with what the cook made. I understand if they don't have something but to blindly substitute with something not even close is unacceptable. We eat here all the time and there is always something but this is very disappointing!!! read more

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My first impression wasn't a very good one, when I walked in an employee was changing the trash by the door and he seemed to be a little irritated that he had to step back for a sec as I walked through. He didn't greet me or say anything as I said excuse me and walked by. I asked for the 3 entree meal to go. I was only given 2 entrees and when I asked for my other one she ignored me and slid my tray down to the cashier. I told the cashier that I asked for a 3rd entree and she told me it would be close to $3 more. I Told her I didn't want a side I wanted the 3 entree meal which was $1 more than the 2 entree. She finally added the 3 entree for a total cost of $8.70 plus tax for the entire order which I was satisfied with. I got to the car and took in a mouthful of food and my food is cold!! I would have excused the lack of listening skills had my food been hot and fresh. read more

Panda Express - Chinese Near Me - San Tan Valley, Arizona

Lots of employees all over the place... I've counted up to 14, but a lot of cluelessness. I couldn't even get chopsticks, as she couldn't find any. Amazing. My favorite place in California is a huge restaurant that can seat hundreds, and they do, wit rushes, and they have less employees, but there employees work their asses off. This is ordinary under the heat lamp Americanized Chinese food. Nothing special in food or in-service. In a pinch it will do, but if you want authentic real Chinese food cooked fresh, which is the point of wok food, go to Chandler. Update. I went today. I know what to expect. It's fast food, no wait to cook, but not super fresh like made to order, and China Chef on Gantzel is much more fresh cooked food for the money, but I was too hungry to wait, so I stopped in. It is what it is, and it serves a purpose, but, when I'm not starving, I'd rather go to China Chef on Gantzel off of Gary. read more

Have ordered online from this location 2 times. Both times they forgot to add the chicken to our order. Both orders were months apart and they still have staff that cant complete the simplest order. Ridiculous that the staff would add rice, close the to go container and mark done. Very unsatisfied and wont be back. read more

Standard Panda. We ordered ahead online their family meal and were able to pick it up quickly through the drive-thru. Food tasted great, service was friendly, good value! read more

Drive Thru order...If you have time to WAIT and it is 11:20 then by all means go!! No telling how long the WAIT after then!!!!! Ordered 3 lil things and Im WAITING in the parking lot! Gave it another chance the day BEFORE and ordered a small order of chik n veg WAITED for that waaay too long too!!!! My extra box of white rice I paid for was discolored beige looked like they served me leftover rice from another plate! So not going here anymore!!!! read more