I've looked over the other reviews of this place but I can only speak for my experience. I went in on a Thursday afternoon and there were 3 employees that were pleasant and energetic. The food was as I expected from all Panda Express locations I've been to, but what stood out glaringly was the food area. Every dish looked picture perfect and delicious. The areas around the food and serving area was pristine! Almost as if they just filmed a commercial. Kudos for that because that is a major factor in if I ever come back. There was plenty of seating and it was all clean as well. Keep up the outstanding work! read more

Food was fresh, building was clean and the kid working (I believe his name is Trevon with green eyes) was fantastic! He has excellent customer service, helpful, and kept checking in with guests as he walked around the dining room. Made sure everyone had everything they needed and super friendly! read more

I've given this location multiple chances, and it's becoming a pattern at this point. Every time I order teriyaki chicken, I specifically ask for the teriyaki sauce--and somehow, it's still missing when I get my food. This has happened more than once, which makes it feel less like a simple mistake and more like a lack of attention to orders. The chicken without the sauce is dry and not what I paid for, and it's frustrating to get home and realize something so basic was skipped again. If you're going to offer a dish that depends on a sauce, it shouldn't be this hard to actually receive it--especially when the customer clearly asks for it. I'm not asking for anything extra, just what comes with the meal. Hopefully management tightens things up, because right now, it's unreliable. read more

Went in there for some dinner the other night and there was two employees in uniform taking a break at one of the tables in the back and they were hysterically laughing and being obnoxious. It was like drunk people at a bar. They were disrupting the entire restaurant and it was very unprofessional and rude. When it was finally my turn to order one of them finally returned to work and started helping me with my order. They did such a terrible job packing my food in the box and barely gave me any food. So not only are they disrespectful to their work place they are also very bad at their job. One of the other female employees that was actually doing their job looked very annoyed with what was going on with those two. I know good help may be hard to find in Ridgecrest but I'd fire those two on the spot. Food was OK but the employees are what earned this establishment a 1 star review. read more

Terrible customer service (Ashanti). Ordered online, my card was charged, but for some reason the order did not show up in the system. Drove to the restaurant and spoke with the "manager" Ashanti and explained the situation who had no interest in helping to rectify the situation beyond for me to call corporate. When informed her that corporate was closed, she insinuated that I was lying, so I actually pulled up the outgoing call to show her. Ashanti also told me she wasn't allowed to tell me the name of her manager lol. Yeah, not going back. The level of incompetence is astounding. read more

So I went for lunch very happy cuz I had had lunch there before and it seemed that everything was great and tasted fresh. Then I'm taking the family and there I saw old food soggy and lots of bowls empty when they opened. We walked out with sad faces. Don't do that. As a Manager from Costco presentation and freshness is the number one goal specially with fast food. Will never go there again maybe later in the day not at opening time. Disappointed customer. read more

I had boycotted Panda for nearly 15 years after trying their food in South Central Los Angeles. The flavor was bland, and overpriced. Today was completely different! Their food has great flavor, my mouth is still burning from the spicy Kung Pao Chicken and I'm LOVING it, and they have a new Sesame Shrimp & Beef mix that is very flavorful, and their Orange Chicken is crispy and flavorful. Major improvement over the years. The restaurant is immaculate and still feels new. I would also like to give Rylee her props for being extremely professional, efficient & effective, caring and friendly. If you are a business owner or 'C' suiter; you'd better head hunt Rylee and put golden handcuffs on her so that she cannot afford to work elsewhere for less. If I had my own business; I would have hired her on the spot and given her a huge bonus to walk off her job and start working for me immediately. Great employees are a rare breed and they help you attract and retain new customers. I highly recommend Panda Express. read more

The fried rice was not good, there was a weird taste to it and when I got home I wasn't feeling very well. It gave me a tummy ache and a few trips to the restroom. I don't think I like this Panda Express very well. Sorry to say. read more

Surrounded by hot desert and a blazing sun, this Panda Express was very active on a weekday morning. As I walked in no one greeted me and I noticed the food was not looking very fresh. It had been sitting out for a while. We asked for our Sesame Chick-fil-A to be made fresh and honestly we should have asked for everything else to be made fresh as well. The food was barely warm and not the greatest. The freshly made Sesame Chicken was the best tasting item amongst the rest of the Chinese food. Everything was eaten because we were very hungry but I was not very impressed by the meal. read more

Panda Express - Beef and Broccoli, Orange Chicken, Chow Mein and Sesame Chicken. - Chinese Near Me - Ridgecrest, California

Food is fresh and delicious. Customer service is always great and staff are friendly. I like how clean they keep the open dining area and overall just how good the food is. read more

I wanted to express my thoughts on the professionalism of Rylee (spell?). She is outstanding! I was there picking up an order and she was assisting an elderly customer. A man walked up and demanded the bathroom code and when Rylee said very politely "one moment," he became obnoxious. Rylee handled it with professionalism and grace. She quickly assisted the man after helping the elderly customer even though he was very rude. She then came quickly to assist me. Every company needs an employee like Rylee. Someone who handles the most difficult customers with a smile and grace. read more

Most disgusting orange chicken I've ever had one worker was hacking and coughing her lungs out . I told the server is that lady that's hacking her lungs out," is, the person coughing, working here behind the food line counter ???? And the other co- worker said No. If you're sick stay home. Panda used to be good but I'm done!!!! read more

Every thing! The service was great the people are friendly, and the price is reasonable, and the food is generous.

Customer service and food is terrible. They seem to not get the order right some of the time. Some of the employees are rude. Line is always long. read more

Ordered plate. Chow mein,honey sesame chicken/broccoli beef. To my unsophisticated American palette everything was pretty tasty. However, the service could use some improvement. Used app for P/U order, that worked fine. However P/U process was kinda broken. The orders were not in the P/U area. Had to asked someone, they asked my name, gave them my last name. They said no order. I said yes there is see my email. Oh, Robert, yes my FIRST name. There it was. My first name and last initial. My issue is, why didn't you ask for first name. Hope they make improvement read more

This is the BEST panda!!!!! The food is ALWAYS FRESH. The customer service is amazing!! Me and my co-worker took an oath..we are only eating at Panda Express in Ridgecrest! read more

Can to microwave to plate. Basic re-heated "Chinese" food. OK if you are in a hurry. Not much quality.

Horrible experience. Will not be coming back, they skimped me out on rice and I was actually looking forward to a nice meal after work. Very disappointed read more

Panda Express - Horrible 1st visit with Panda Express. Probably won't be back to this panda skimped me out on the rice - Chinese Near Me - Ridgecrest, California

Service is absolutely great here!!! Food is nice and hot and very fresh. Im so glad we have a Panda express in ridgecrest. I will be definitely coming back here again. I hope they will offer soup in the future. read more

We usually like this restaurant, but we went in one night about 9...my suggestion DON'T.... The food looked to have been sitting for awhile. We stood there for a solid 5 minutes, yes the workers did acknowledge us with a brief we will be with you three different times, this is the only reason they get 2 stars not one. However, they finished their orders and IMMEDIATELY started another order instead of taking care of the customers standing right there. It had been a long day, I had worked overtime and I was actually hangry by that time so instead of being rude and telling them what I thought I just left....I will have to let this experience settle a little before I venture back that way but I will make sure that I don't go inside this place after 8 as I have discovered the hard way I won't get served...the drive thru or a call in order is the only way I will get service at that time....I wish this hadn't turned out so bad. But it is what it is. read more

Went again tonight after not visiting since late last year, same day as the Beijing Beef incident in the original post. Dinner was pretty good, shrimp was cooked well and was very tasty. White rice was white rice, which is fine, but definitely needed some sauce. Service was good too. So why the one star? Because when we were leaving, I noticed a dark spot under my drink's lid. Lifting it up, I saw there was a small, brown, dead bug in the little divot for the buttons on the lid. I looked down and saw two more bugs on the inside of my glass. The person I was eating with checked their glass, only to see a bug on the inside of it. I don't think I, as a local, will ever be going there again. The food was well done, but the thought of the tiny brown bugs in my drink will haunt me for the next week. read more

Thanks Patricia she was very sweet ,helpful and nice. It's crazy because I haven't ate Panda Express in years but I went about a month ago and was very pleased with the food portions, the fresh food and excellent customer service read more

This restaurant could be better for online service - pickup orders are always at least 12 minutes late, and there are no napkins, utensils, or sources. read more

I picked up a drive through order, so my stars are not related to the building or people. I picked up a bowl of super greens with green bean chicken. My bowl literally had three tiny chunks of meat. Initially wasn't going to comment anything, because overall it tasted good, even with barely any meat. But I decided to give it a two star rating because I ended up with food poisoning. I am pretty sure it is from panda because it was the only thing I ate differently then my family. read more

Portions were crazy small. I got a bowl and it was barely half full. I had super greens as my side and I got two pieces of broccoli with some leaves of kale and one small piece of cabbage. Compared to other Panda Express restaurants it was pretty disappointing read more

Don't really know why people feel the need to hate panda express. Must be the new fad. Next people will be saying the chipotle is garbage. Bunch of restaurant elitists in this city. This panda is good. Pretty standard as far as every other panda I have been to. Definitely nothing amazing but it is also pretty good for its price. read more

It's Americanized Chinese food and it's kinda greasy. Best dish there is probably string beans with chicken and chow mein. Some veggie dishes are good too. Personally it's not better than China Lake Buffet, which is more authentic Chinese food and you get more food for your money than Panda. Panda Express gives you smaller portions for $10 for a 2 entree plate. But it depends on your taste and mood. read more

The Food was OK, but probably won't be back. Chow Mein. It was actually edible for once. It was soft and bland just the way I like it. It wasn't too oily or too salty. I felt like the serving was kind of small though. Crispy Almond Chicken Breast. My husband thought it was too dry and overcooked, but I thought it was good. Kung Pao Chicken. This was supposed to be my favorite dish. I was expecting plump pieces of chicken and veggies. The taste was there, but there was not enough meat or veggies. I felt like I was eating mostly peanuts. The meat was literally cut so small that it was the size of the peanuts. I also found a piece of cartilage in my food. This dish did not meet expectations and left a lot to be desired. If you want good Panda Express, I'd recommend going to Lancaster. I love the Panda Express in Lancaster! read more

Decently healthy fast food. Maybe put a few more greens in your your Super Greens than broccoli?

We went through the drive-thru here. The service could've been better. We had to sit in their parking lot for 8 minutes. This should be something to consider. However, on the bright side, the wait was well worth it. The food was really decent and I would go again. read more

Giving it 4 starts would get 5 stars but the last 2 times we been getting food from there its not even hooked up my son got orange chicken and chow Mien looked like it's already been half eaten , it's like the first month they opened it was running good because they were getting trained from other employees that don't live in this town lol they need to serve food with the amount it's supposed to be served , especially when everything going up in price read more

Panda Express - Skimped still good but man wish they would hook it up or Atleast put the exact amount in there . Maybe just one of those days - Chinese Near Me - Ridgecrest, California

Service is so messed up. Drive through line and you have to sit 20 minutes waiting for a small order.

What a mess 11:30 and they are out of all the on trays. Food is the same, rice is dry. Just excuses no action.

i ordered a bowl with half steam rice/ half fried rice and a side of mushroom chicken they didn't have the MC and told me it was going to be 10 minute wait. I decided to get broccoli beef instead and asked her if she could put in some beef instead of just broccoli (since I saw her loading my plate with broccoli only) and she answered "your only getting beef cause we didn't have mushroom chicken". "DAMN" B. Just being kind do your makeup better. read more

Prices are higher and servings are small. They don't serve like other panda's . Come on man...

Went by the Ridgecrest Panda Express drive-thru on a Thursday, mid-afternoon. There was a line but it was flowing pretty quickly. I do wish the menu board was posted BEFORE the order speaker/screen (first time there). I was very hungry and (since I am a LG-type guy) ordered a couple of items. I was in and out in about 20-25 minutes. Both the Crispy Almond Chicken & Beijing Beef were amazing!! Great food & great service - the wait was very much worth it! read more

amazing food, amazing service, and very clean and organized staff. highly recommend. will be back soon!!!!!!!!