All customers be advised, the management team at this location are unprofessional and incompetent. After ordering through the drive through, I checked my order when I got home and they completely screwed up my order. I called and management failed to take responsibility. I will be heading this issue with Panda Express Corporate. read more

Placed an online order, wasn't ready on time. No point in ordering ahead of time, waited 15 more minutes to get my order, in the meantime everyone walking in or drive-thru getting their orders before me. Will not return to this location. Very unorganized!!!! read more

the drive thru employees are rude would never come here again manager was very nice but with that kind of customer service his employees need some training how to greet customers and take orders read more

I visited this location after a 3 month cool down from last visit. I was told that after spending over $40 that my order would be remade by "Haley" because the order was wrong, i wasn't given any eating utensils and the drinks were wrong. When i went back today i was told it had been to long because haley no longer worked there and aubree didn't have any info to contact the corporate office. After getting in a screaming match the manager (kelin?) that before was "too busy" was miraculously able to make it to the window after realizing the line was backing up. She did finally give us the correct order but at the cost of a customer. I will absolutely not be returning to this location. They have also damaged the reputation for the chain with this horrible customer service. read more

This is the worst Panda Express I have ever been to. Chow Mein - uncooked and bland. Shanghai Beef- tough and rancid tasting. Orange Chicken was the only edible thing. Very disappointed and I will never return. read more

No good the staff was rude as well as the managers got my order wrong twice I will NEVER go back again

This one star is not for the service or food but for the quantity they serve lately ... Portions have got pretty ridiculous lately at this location .. Prices go up and portions go down ... gonna have to drive a bit and get better quality and quantity read more

I will never come here again. I gave this place chance after chance and every time I go there they get my order wrong. Why is it so hard to get an order correct? My order tonight was completely screwed up. I ordered a large entree of kung pao chicken, a plate of fried rice with chow mein, kung pao chicken, sweet fire chicken, along with an extra entree of honey walnut shrimp, an order of veggie spring rolls, and an order of chicken egg roll with the sauce. When I came home what did I find? A large entree of kung pao chicken (correct). A plate of fried rice, veggies, kung pao chicken, and sweet fire chicken (incorrect). Where's the chow mein? It's not there and also we didn't order veggies with it. The walnut shrimp was correct and both of the egg roll orders were correct, however they did not come with egg roll sauce! To top it all off, my fortune cookie had no fortune. And the other fortune cookie was two cookies in one that was super hard. I'm done with this place and probably Panda in general. read more

The drive thru girl messed up my order she charged me for 3 plates when i ordered 2. I was only given two. So i got my money back after she kept telling me if i just wanted store credit. Then I was charged for a "bigger plate" when i clearly said just a plate and was just given what a regular plate would have been. So i paid more for the bigger plate and just got a regular. At this point i was just over it. So done. i highly recommend to people who love getting their order messed up. read more

Not only was the food awesome so was Raul's customer service, didn't have to repeat myself at drive thru

Placed an online order. Didn't add drinks because they didn't have what i wanted online. They made me wait after they cashed everyone else with in store orders. Won't be coming to this location again. It's takes two seconds to cash out a drink ! read more

Went through the drive thru and was told to park and wait for my food to be ready. Parked right in from saw other come and go and still nothing for me. I ended up having to get off in my embarrassing pjs and get the food. And they still took 10 extra minutes. There's a reason people chose to come in through the drive through. So annoying! read more

Waited for over 30 min outside after they told me to park. and they had forgotten my order.

It has improved but drivethru is not your strong suit. And why do you guys have a problem with me being broke and not donating. The girl had a attitude but the minute i asked for a extra bag for the homeless guy. Attitude changed and thanked me for making a difference. Your sopose to do good when no one is watching. Otherwise i was so happy you guys came to town. No i don't want to donate read more

The cashier Tiffany was very rude . I specifically told her I didn't want white rice I don't like white rice and all she can tell me was She can put fried rice on the side she kept arguing with me about putting it on the side saying all the employees heard my husband say white rice when all I was doing was correcting them I don't think it's right for them to be so rude I am a manager at a fast food restaurant I believe it's always what a customer wants this is the last time I will be coming to this perris location worst service ever . Instead of arguing with the customer I believe you guys should do what they say ! read more

Drive thru is the complete and absolute worst! Every time i go through drive thru, they never get my order right! they not only give you the wrong entrees, but also a very very small amount. I went today and they absolutely messed up our 3 plates, gave me the wrong entrees and in 1 of my plates they "forgot" to put in my other entree so it was empty! We never get what we pay for! NEVER GOING THERE AGAIN. read more

Do not do drive through they always mess up the orders and if you are make sure you check your food before leaving I'm always on a wish so don't even check take notes read more

Everyone there is super nice, it is very clean and the build is aesthetically pleasing, I actually like the food from here better than other pandas, it tastes fresher and like it hasn't been sitting under a heating lamp, I also noticed management here is ontop of its game!:) read more

This afternoon I went to panda express and ordered one bowl and one plate in the drive-thru. It was a long night and all I wanted was to enjoy myself some good food. I asked for more soy sauce and chili sauce and the cashier stated he had already given me some in the bag. I expressed to him that he only gave me one soy sauce and one chili sauce. I am very upset that I wasted $20 and could not enjoy my food. read more

Everyone time I come to this location they add a little bit of the each entree. Dont let the advertised pictures fool you. You'll get half of what the picture looks. read more

Horrible first experience. First they got my order wrong, I asked for all chow mein and they gave me half and half which was mostly rice. Then as I'm eating my food there is a dead bug in my plate mixed in with the noodles. So gross what the heck this place is supposed to be new but definitely not clean! I went back for a refund and the lady at the window offered to remake my food- I said nope I'm a little grossed out and will not be wanting anything made from here, just a refund. And as I'm leaving I heard her tell the cashier " well I asked him if he wanted to us to make him something else.." but if Panda Express was any proper establishment they should have refunded my order plus given me a gift card to spend at any other Panda Express location of my choice. Very disgusted and disappointed in the customer service and cleanliness especially since this location is fairly new. read more

Panda Express - Gross!! An insect in my food. - Chinese Near Me - Perris, California

The drive thru person was very confused with my order. I said bowl, she kept say plate . I ordered randhoons and egg rolls. When I drove up she was handing me a drink, I said no I didn't order a drink So I check ed my bag you. Order was wrong. So I had to go inside. So much for drive thru Manager .are the correction. But I had to go inside I will not drive thru there again... read more

This location is wack. Went there with friends for the 3rd and last time tonight. Each time we drive through they never give us the appropriate sauce for what we ordered. The first two times no sweet and sour. So the third time I ask for extra after they hand us our food (there was none in the bag) and they gave us some. However they forgot the teriyaki for the teriyaki chicken. How is it supposed to be teriyaki with no teriyaki sauce?! Anywho, I'm not into it. read more

Went to this new location for the first time today and was really impressed with the service from all the workers. It was super fast and an overall pleasant experience. I couldn't believe how fast I was in and out. Also, the food was good, as expected. read more

Being that it just opened, their service was pretty good. All the workers were calm and welcoming. Hands down to the chef! He was quick and food was super good. read more

Yayyy finally something different, so far food is delicious, restaurant clean and customer service amazing!!

First off, I'm glad Perris finally has a Panda Express. I was tired of driving over off Iris and Lasselle. Since this Panda Express opened, I've come here about 4 times and I've had great service everytime. One time I did wait for a bit(maybe 10 mins), but I was offered a free drink for the inconvenience. For me, I didn't mind the wait at all because my food was hot and fresh, and I got the free drink. Overall, service is great and employees were polite and professional. Five stars. read more

I came here when they first opened in the morning and they hardly had any food prepared and I had to wait 7 minutes for it to be ready. The staff were friendly and the place was clean, I just wish I didn't have to wait for my food. Next time I'm not going early. read more

Awesome!!! Love the new Panda Express in Perris can't ask for anything else. Love it thank you City of Perris

Was skipped in line by server, when finally got food asked for a tray staff said they were all dirty very unprofessional and disappointing

Just another glorified Panda Express, but the employees were friendly. The place was clean but not enough tables. The food wasn't very hot so we took ours home and microwaved it. We were looking for more variety in Chinese food. Not the same old stuff hope they add more variety read more

The food is great, customer service is great, very clean (new). Only one thing. The night I visited (my first time) the manager had three employees taking some sort of exam on the long table near the entrance/exit door. He was continuous joking with them as they took the exam. All this while customers are trying to eat quietly. If I was he, I would have taken all of this in the back somewhere, or after business hours outside the customer experience. If the employees are taking a test, they need to be left alone in order to concentrate, right? Just sayin'. read more

Finally ate from here and was disappointed. I don't think they put salt in the food. The people working here are rude. Not coming back. I see why there is no longer long lines to pick up food here anymore. read more

Super friendly and fast! And it's awesome inside so modern! Will come again for sure:)

Food was really good but service by a worker named Mayra was horrible. Screaming at other coworkers in front of customers. She charged me for something I never ordered and when I told her about she kinda argued with me she told me if you want I'll give you your dollar back I told no it's fine I was just letting you know. But she answered with an attitude that she was gonna give me my money. Am like what ever but she has really bad customer skills. And acts like she's better than the other employees. Won't be back here again as long as she's here. read more

This place ran like a well oiled machine. Not only were they all fast and efficient but they were all very friendly and had a smile on their face. It was one of the best Panda's I have ever been to and I will be going back there from now on. read more

I'm so happy I chose this panda! The team was awesome! Everyone was smiling and helpful! They were efficient and that was awesome. Mayra helped me and she made my day! By the way, ... There's tv's at this location!! The food was the perfect temperature and it tasted delicious! read more

Good food, fast, fresh and friendly staff. Customer service is great here and the food is always fresh and delicious.

This place super skimp you out , they give you more air than they do anything unless they hand pick to give you more . I say that because the people in front of us got super great service and respect and got hooked up and I assumed they would treat me the same .... and no they didn't . Never coming here again or in general , let's make it all pandas read more

10:11 and doors still locked workers inside don't even Signal me one min just look up and back down