Indoor dining was closed during business hours, no sign or notification was placed on the door. Manager asked all customers to go drive thru only although the restaurant was open and fully capable of servicing customers read more

Lady at the drive through messed up my order. I tried correcting her, but she complained that the plates were already made. I told her if I can redo the order since she didn't hear me right the first time. She said no and I cancelled my order. Worst service ever! read more

The restaurant is nice the service although taken by AI through the drive tru was fast and accurate. But the food was cold there was no crunch to the eggrolls and this apple pie eggroll it's more dough with can filling . The plate appeared as if it was fixed by a toddler. The plate was not appealing on the eyes it just threw inside and shut. Never again read more

The portions here are very very small. I went through the drive thru and that was my mistake. Food is not cheap here for us not to get full. I noticed they put more veggies in my plate and like 2 pieces of chicken?! Very disappointed, won't be back. read more

I'm giving two stars only because the girl was very sweet. I ordered teriyaki chicken, chow mien noodles and veggie roll. I thought it would make it home (5 min. away) and still be warm. Not so. The chicken was dry, no teriyaki sauce on it, the noodles were rubbery and very thin. I did get a packet of teriyaki sauce, but it was not enough for all the chicken. I'd had hoped for enough for dinner too but ended up throwing it away. I haven't had fast food since March and I so looked forward to this. Not the case. Marcia C. read more

Found a rock in my food!! Real actual rock !!! Wth?!?! Never thought id find this?? Wonder what else could be in the food ?! I am mind blown! read more

Panda Express - Found this rock in our food bit into it hurt my tooth real bad. Never thought id find an actual rock in my food?! What else is in it ??? - Chinese Near Me - Perris, California

The portions here are very small! i went to try the new firecracker chicken and when i opened my plate, i saw mainly veggies. it was as if they had given me the last of what they had left, i counted only about 3 small pieces of chicken in total, what a disappointment! read more

Panda Express - Chinese Near Me - Perris, California

The worst ever. I stopped by Saturday afternoon I bought 3bowls and plate... when my husband added hot sauce and was mixing it up we found plastic( melted plastic on the chow main I had to trash all my food :/ I literally wasted about $40 read more

Panda Express - Melted plastic in the chow main - Chinese Near Me - Perris, California

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Customer service was terrible. Had a 2 minute wait at the order machine for someone to help. Fountain soda taste like water. My mom can do better. read more

I decide to give it one more try , because it's so near my house but they really disappointed me ! Portions are for a little kid , my husband got teriyaki chicken but no teriyaki sauce ?? No soy sauce ? No forks ? No napkins ? I literally almost called to take my food back !! read more

The food was not good, unreasonably small portion sizes and rude employees. If I could give it zero stars I wound! My kids school had a fund raiser here last night. We called in an order, picked it up, came home and food was missing. I gave it a few hours because it was PACKED when I went in, and then called to talk to a manager. I was told there was no manager on duty and to call today. I called and spoke with the assistant manager tonight and she stated that she had personally put that order together and it was correct. I told her that I wasn't asking for a full refund or even a free meal, just to adjust the price for the missing items... she told me that she could not refund me but couldn't give me a reason why. Then told me to call back tomorrow and speak to the GM... this is ridiculous! read more

The drive thru has an automatic system to order and it's super annoying to order that way. It never gets it right. Instead of saving time, it's a waste of time because you end up ordering with someone anyway. read more

The food is terrible. I ordered a family pack with orange chicken and double honey walnut shrimp. The shrimp was doughy and not crispy, the chow mein was dry. One of the shrimp boxes wasn't even full. I will never order here again. read more

Ordered thru door dash and ordered orange chicken and gave me the wrong item with a vegetable I'm allergic to. So disappointed.

I don't come here often but the 2 times I have, Ive had bad experiences. The first time I came, a couple months ago, I ordered beef with broccoli for a side and all I got was all broccoli and no beef. Today when I ordered, i ordered the angus steak. I got beef and broccoli. I'm no longer returning to this location because of my bad experiences. I get it that there are mistakes but it's really inconvenient when both experiences I have gotten the wrong order or not what I ordered. read more

The food is good but they never give you enough steak/chicken. They give you big spoonfulls of veggies! Is this what I am paying $9.00 for double servings of veggies. Seriously.....when you get home and actually count the pieces of steak/chicken its not enough!!! Another thing I've tried is telling them less broccoli please and they get all technical on you, "oh we can't do that" like they are following these rules like a bible....Same thing with every scoopful of everything they make is big chunks of Hard Broccoli, or spoonfulls of Hard Stringbeans.....Its a rip-off! If I wanted VEGETABLES I WOULD NOT BE EATING AT PANDA. NOT that they care but who is agreeing with my honest opinion here??? They should change the name to SPOONFULLS OF VEGGIES YUCK read more

Worst service ever! I have been to this location 2 times the first time my order was completely off and when I told them about it they did not seem to care and they gave me another wrong order, second time as you can see my teriyaki chicken is burnt nothing like other pandas I been to where the food looks very delicious! It looks like I bought his food off another Chinese restaurant, I am very disappointed for several reason besides my food being burnt, service is horrible I will not come here anymore I rather drive a little bit more and get a great experience! I mean if you don't like where you work get a career don't take it off on the customers. read more

Panda Express - Chinese Near Me - Perris, California

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if i could give 0 stars i would soda machine don't even work stingy with the soy sauce bad customer service and rude.

Friendly service. But they don't pay much attention to what they're handing the food out in. I received my teriyaki chicken in this gross, soggy container. How? I don't understand how the 2 different women who handled my food didn't catch it and replace it. read more

Panda Express - Chinese Near Me - Perris, California

One of the stingiest Panda Express that I've been too. Sadly this one is the closest to my house but they keep getting the portion sizes wrong. 2 stars for fairly friendly workers. Just please train on what a normal portion size should be. read more

Beware of the cheap-hand lady! There was a girl doing a good job already this lady cuts in to serve me, she makes sure she underserves your plate then still removes food to make sure you are getting yipped as if she was sharing her food from her own plate! I asked her why she was being so stingy with the serving she said "that's how the portion comes, don't worry about it!" WTF who the F does she think is paying for the food? We are paying higher prices already Mrs. Panda!! it's a matter of principle, just saying. read more

Either someone knows I'm coming or your store just does not care to take the time to double check orders, repeat back orders, and most importantly make sure they are the right order. Idk if its because you're out of orange chicken or what but I seem to never get it. ‍ thought I'd give them a second try but definitely was disappointed. read more

Panda Express - Chinese Near Me - Perris, California

They were slammed I get it. But seriously. 5 pieces of orange chicken as a side? Literally killed a bigger plate and still hungry. I know this is common PE but come on. read more

There was some random metal shaving in my food. Come here if you want an awful toothache from eating metal shavings that react with your fillings. Ouch, thanks guys!! read more

Panda Express - Chinese Near Me - Perris, California

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So I went through the drive thru and ordered 2 small ala-carte items plus two veggie rolls. When I got to the window she handed me my bag and all that was in there was the food so I asked her for some sauces, napkins, a fork so I said don't I get a cookie n she said "I am sorry you only get a cookie when you order a combo", I said well the last time I came here I ordered 4 combos n didn't even get any cookies, so she handed me a cookie. What a shame!! I get home and my 2 small à la cart orders, were half empty!!!! They hardly had anything in there!!! My squash was stuck together and not cooked!!! Well That's it, IM BEYOND DONE!!! I will NEVER EVER EVER go back to Panda Express ever again!! They always mess up on my order...ALWAYS n they give U less n less BUT charge ALOT! It's a waste of my hard earned money!!!! read more

Ordered cream cheese rangoons and come home to see 2 didn't have cream cheese, it was just the shell of it. Bummer because those are my favorite and I order them all the time when I go here. But I won't give a bad review, I still love this place and the people who work here are very kind and sweet. read more

Panda Express - No cream cheese!! That's the best part - Chinese Near Me - Perris, California

Made the mistake of going to this location 3 times. They consistently get the orders wrong in the drive through. When calling to let them know they made the order(s) wrong, you receive attitude worse than the food. I have ordered mushroom chicken (which for some reason was JUST mushrooms in sauce). The young lady(s) I spoke to were rude and told me I was wrong. Called to let them know that they made a mix up with the 2 orders I had placed. Young man told me that I could come in and get the stuff I had ordered. Continued to tell me they were closed at the time of the call (10pm). When they close at 11. If the employees do not want to deal with angry customers, get the orders correct the first time. Update: went yet again. Messed up order. Called to resolve the issue. Lady asked for my name so I could receive a free side of rice due to their mistakes. Finally a step in the correct direction? No, went the next day to get this "free rice". No record of my name. Lady was VERY rude. Mentioning that my name was NOT on any list and was implying i was just trying to receive free food. Dude. F**k you, and this whole establishment. Rude/Sassy employees Supervisors are just as rude (night manager) Horrible drive through No organization No communication No clean tables You guys have it all! Never eating at this location again. Save yourself time and drive to menifee. read more

Waited 30 minutes in line for my plate with teriyaki chicken, orange chicken and fried rice and my plate looked liked they scraped the bottom of their food containers for the last scraps of food they had from through out the day in my plate. Hard rice, soggy chicken wish I got a picture ‍ read more

They open at 10:00 I went at 10:30 and literally half the menu wasn't ready yet. Do they not believe in prep work? Having your food ready which is your main business should be your priority. I just got home and the chow neon noodles are not done. They are way too firm. Is there a negative star? read more

Didnt give me one of my entrees and refused when I came back and asked for it. Awful customer service.

They always take a long time for their orders. And their customer service is hit or miss, mostly miss. I rather drive to Lake Elsinore's location instead just because the employees are nicer there. And faster. read more

Came in today 25 minutes after they opened and only ordered 4 plates which 3 of them were the same exact order. I also added one order of the cream cheese wontons which I love. As we were leaving the parking lot of panda I decided to check for the wontons because I didn't remember seeing them. Yup just as I suspected no wontons and I wasn't charged for them. So we had to turn around and go back in and I gladly paid for them with no issue and we took off for the second time. As we got home and started setting everything out and opening each of the 4 plates there was a huge mistake! Now keep in mind I live 15min away in Nuevo, not conveniently in Perris. One of the plates only had half fried rice and chow mein, NO MEAT AT ALL! Which is very confusing because this plate was one of the plates that had the same exact order as the other two I spoke about above. Now we had to get back in the car, drive 15min to panda just to get what I paid for and was given a free plate which I gladly took because I was very annoyed at this point. However, it wasn't without attitude from the so called manager who didn't seem to care at all and she literally rolled her eyes at us. Yes I know this is a fast food place and not a 5 star restaurant, which was made very clear to me by the actions of the staff today. But I shouldn't have to go to a fast food place three times to get my order corrected and waste literally an hour of my time all together. Now the food is cold, my family and I are unhappy and hardly even want the food. Never going back to this location, worst service of my life and had no decent help what so ever. And not to add we had to wait 10minutes the first time because they were making more chow mein and walnut shrimp, so as we were waiting we were going to fill up our sodas but of course the fountain machines weren't even turned on. By this time it was already 30min at least into then being open. I've been restaurant managers in San Diego and something as small as this is very unacceptable and just a joke. If you can't do a simple task maybe you should go back to school and learn some responsibilities. PLEASE RECONSIDER THESE EMPLOYEES. Children would have better service without the attitude and eye rolls! read more

Me and my family got five plates. And we asked for a lot of sauce. THEY ONLY GAVE US TWO SAUCES! Not even enough for one person! And we are Mexican so we love eating spicy. I was so disappointed. First and last time I came to this bs. read more

It's a clean environment but the food at this location taste nothing like your typical Panda Express. I think it needs flavor- some items not well done- the fried rice was over cooked n the chow mein was under cooked. Chefs need to be trained again. read more

Every time I asked for a sample they don't pay attention they're either talking to the monks them selves or just simply not listening and throw it in on the plate anyway. It's a simple way of checking what's still warm and hasn't been sitting there all day... 3/3 visits this has happened. Just bad customer service. Pay attention guys read more

I always come here and it's good but this time it was not and this review is for the guy named Marcelino which I believe is the manager because he was wearing a black shirt. His customer service is the worse. He was very rude to customers and even the employees. The employees looked very stressed out and the way he talked to them was rude. He was serving little food and just checking on all of the employees. The food was good but HIS customer service was not. If I'm paying for my food I expect to get what I paid for and he was trying to save from what it seemed like because he served so little, like if the plates were kids meals. If I could put zero stars I would. read more

I will never eat at this restaurant again the beef broccoli was horrible the chicken spring rolls I couldn't even eat them they had no taste I couldn't chew the broccoli overcooked. I was really unhappy. read more

Everything was okay until I pulled a very long and very curly hair out of my mouth when I was eating my fried rice (my hair is short and straight!) absolutely disgusted read more

This review has been past overdue! My husband and I LOVE coming here! The food is always so fresh and I love the costumer service we always receive here! I have to say that my experience either drive thru or dinning in is always great but I have to point out that Marcus is really attentive! My husband and I went to eat there for Mother's Day! I was really craving some Panda and so we had dinner inside and Marcus came up to us to ask if we needed anything. You have great employees here but he stood out to me specifically because of the great Ora and attitude he carries. Alondra is one of my favorite employees here! She always has a smile! In another visit through drive thru they had accidentally not put in my cream cheese rangoons. I noticed when I got home, but no biggie. A female manager answered the phone and she took care of me! I honestly have nothing negative to say! If there's a mistake it's taken care of. :) read more

The worst drive thru service ever. I don't remember the girls name but today September 26, 21 @1230pm. Whoever she was she was extremely rude. read more