I'm not sure why the reviews are so bad here. It's not an authentic sit down Chinese restaurant, it's fast food and for that it is delicious with lots of options. Panda does need to rethink their business model though and have a second setup for to-go orders because the line backs up and wraps around the entire front of the store because they're too busy fulfilling all the online orders to take care of the customer physically standing in front of them. But that seems to be a problem at all of their locations. The employees are always very pleasant and friendly even when they are slammed. And if you get the hot orange chicken beware, it's actually very spicy! read more

We came by here on a Sunday at 4 PM and the doors were locked as was all the food pulled from the hot bar. The lights were also turned off. People were pulling up while we were there having the same reaction we were having. there were people inside eating, but nobody else was able to get inside and placed an order. This is no longer a reliable place to go on Sundays their schedule specifically states they are open until 10 PM. What a huge disappointment! This is unacceptable. We came here every Sunday for our evening meal. I guess I'll go give Wing Wah my business from now on. read more

DAVID (the manager) AND MCKELLE (cashier) are rude and blame the customer for everything. They take no accountability for when they mess up. I got called a liar and was told it was my job to check that the order was right before I left the store with 1/2 of my food missing. I had the right number of containers but there were no entrées inside of them. Once I returned home 30 minutes away from the restaurant I called and said hey I'm missing my entrées. I was assured by Mckelle my name would be put on a list and I could come back in at a later date and get my correct entrée for free. I showed up tonight asked for my free entrée and was told that it had already been redeemed. I responded with that couldn't possibly be right. I still had the receipt proving that I hadn't been in. I was told there was nothing they could do and called a liar by the manager David. He did try to avoid coming over and talking to me at all costs for 10 minuets prior to this. This interaction took so long that a line of about 20 people ended up behind me and 10 people left the store while I was standing there waiting for him because the lines were so long. so instead of giving me a free $12 meal (that they promised) they lost over $120 in revenue from all the people who left. So essentially, I was punished because his employees cannot follow protocol and gave away free food to somebody claiming to be me that had no proof of ID or a receipt. Lesson learned. My whole family will never be returning to this location and will be sure to spread the word. Also, David, I made good on my promise and called corporate. I was on the phone with them for over 40 minutes. Enjoy that phone call with your district manager coming your way. read more

Panda Express - Phone call. - Chinese Near Me - Ogden, Utah

Panda is not my favorite for Chinese food, the group I was with wanted this, so I went along with it. The noodles are very dry, flavorless and oily. The Kung Pau saved it a bit, with lots of chili paste too. The egg rolls were amazing, I should have just had those for lunch. It was a busy place and they were very fast and friendly. We sat outside which was nice as well. read more

I noticed a significant change in portion size and quality. The trays appear to 1/2 the size and flavor quality has greatly diminished but the cost remains high. 9/24/25 read more

This is the closest Panda Express to my home and I have been coming here for years. Food is always good. Most recently we have run into the problem of having to wait for the online orders to be processed ahead of us. I understand that this needs to be done but today was extreme. The guy at the counter would wait on the person in line and then fill 2 online orders before helping another in store customer. My time in line today was 23 minutes from entry to exit. By the time I left, customers were in line out the door. It was noon. I understand that online orders are a huge business now but maybe during these very busy times an extra employee could fill those orders. read more

Portion Scam. Order for three bowls and 6 chicken rolls. Bowls were 95% rice. Rec'd 1 roll. Upon receiving order (DoorDash) it was immediately noted. Upon calling Ogden location at 1:30pm the phone system does not allow for direct contact with the local location. Definitely customer service is not the objective here. This is the second time that the order was not complete. There will not be a third time. read more

So I have given this location 2 chances and both times the employees have no care they have almost no items especially i went at lunch time 1130 ish to 12 in the afternoon and they didn't have white rice, broccoli beef, honey sesame chicken and were not fully cooked yet for the cream cheese rangoon. I came today and same thing white rice wasn't ready, the Beijing beef wasn't ready and broccoli beef was a 5 min wait. Why waste your time or money at this location when it's just purely trash. read more

Got food poisoning when coming here they just use the same food and heat it up! Terrible place to go drive to another one!

I have been to this location a number of times, and each time has been extremely aggravating. That only have the staff been rude, but they have also become mask nazis. We came in, there were children running back-and-forth inside the restaurant, screaming making noise not wearing masks, my mask string broke and I got harassed by the employees. The food itself was dry and not great, I would not recommend coming back to this location. Go to the South Ogden or Layton locations their food quality is far better. read more

Panda Express - the front entrance of a restaurant - Chinese Near Me - Ogden, Utah

People are very rude wouldn't let me get my side order and wouldn't let my friend get more crab cheese even tho she offered to pay more. This places food is great but the customer service is awful. Please fix this read more

I absolutely love Panda Express. But the last few times I have been to this location I am very disappointed. It seems they are never prepared for lunch and I am always waiting for entrees to be made. This particular time has me done trying at this location. I paid for one of the premium meats and got rice because they were out of their noodles (11:45am) and I hardly got any of the meat,6 pieces of the cashew shrimp, and the rice was so dry. With a normal meat entree I typically get the top of the bowl full so to pay premium I was very disappointed! read more

Panda Express - Chinese Near Me - Ogden, Utah

The worker there wouldn't take my request. She was very condescending to me. I have always been impressed with their service up until now.

Every one had mask on social distancing also.So sweet and the food is so good will be coming there more. read more

Panda Express - Make u our plate - Chinese Near Me - Ogden, Utah

Food- if you ask for the pineapple chicken fresh they will make it for you you just have to wait for like 20 minutes. My total always comes out to be about $16. Ambiance is fine me personally I like to take the food home to go but I have sat inside and at the outside seating read more

Went here on my lunch break and it took 40 minutes to get my food. The line was short but they were too packed doing call in orders.

I've taken many door dash deliveries for this location. I give them 5 stars with the caveat being the meal is picked up before 7pm. Their night time crew is a "shirt" show. read more

There's nothing wrong w this store. I would just like to say that Panda Express needs to step up their fortune game bc that was so lame. "You will step on the soil of many countries". Duh, most people will. Gimme some horoscope stuff or something. Something to make me think. I know you can do better than this. I will be expecting significantly better fortunes around February time if corporate sees this. Thank you. Rachel from Florida. read more

Wan wen messed up my order. And also didn't close the takeout box right so when I got home all my chow mein was in the bag thrown.

I love it! Especially the meal with the choice of three entrees . I We go out there for date night.It's my favorite place to eat.

Little confused with the reviews we found it fresh hot and hit the spot We have been to other pandas and I could see where those would have a 2 star rating But not our experience here read more

I am so sick of the is location. If it is a busy time for food places do not go here. If you do expect to wait 45 minutes to an hour for your food even if you order it over the app. Don't listen to the 10 to 15 minutes. It is only ever that wait time if you don't come during dinner time or a busy time. They cannot handle a rush even though it happens quite often . I have been to a panda that has been this busy and they get customers out in no time. I need to get to work and they take an hour to get my food. Either up your staff or prepare or fix your told wait times. read more

Well, all I can suggest during this covid19 thing is DO NOT ATTEMPT TO EAT HERE. I called and they told me that they aren't taking phone orders, so I got online, entered my order and it said there is a problem with their order and that it would be ready at 9:00 PM. It was 6:10 PM when I ordered. So a 2 and a half hour wait. But being that it said there was a problem, I wasn't going to wait 2.5 hours for dinner. They have always been iffy in the efficiency department, but this is a total deal breaker. I have made a vow to never eat here in the future, and I will tell everyone the same. read more

I have had different experiences each time I have gone to this location. Sometimes the lines are really long and annoying to wait in. Also sometimes you have to wait for fresh food. I have been there when the service is good and also when it's been awful so it's really a hit and miss. read more

Panda Express - Chinese Near Me - Ogden, Utah

Panda Express- hit and miss on the quality of your food. Stopped in here on a road trip needing a bite to eat. I always get mixed (steamed) veggies and teriyaki chicken. The mixed veggies were dried out, crispy, and very little left. When I mentioned to the employee I wanted the mixed veggies but was questioning the freshness she was put off and never offered to throw more, fresher veggies in. Skip this location. read more

Panda Express - This was the dried out steamed veggies they offered - Chinese Near Me - Ogden, Utah

So I want to give the manager who hired Brandy,and Dorisa (sorry if I spelled that wrong) a BIG PAT ON THE BACK!These ladies gave me the friendliest and most professional customer service I've received from this panda location EVER!! They were fast and super friendly even when some customers where problematic. read more

The worst. I've waited a long time inside in the past so this time I decided I'd go ahead and order online, I got an email stating my order would be ready at 6:13, after waiting 20+ minutes inside I finally got my order. My kids meals were less than half full and of only the small dried out chicken. Don't waste your time, don't waste your money. I understand places get busy, but when you have staff coming out to hang out and chat with their friends you're clearly not going as fast as possible. read more

Love Panda Express but this location has the worst customer experience out of all the locations I've been to. It seems the employees have no idea they're working to serve customers. Did curbside pickup tonight and most cars were waiting over 45 minutes for their online order. It was the most inefficient process I've seen. read more

They will always mess up your order... go to maple express across the street instead if you want value and high quality. Iv never had a good experience at panda read more

Worst Panda. I will never come back to this Panda Express I'm from Chicago and I came to Ogden UT twice for work and this is my second time the I order from there and is the same s....t I annotated the address for the next time order from other panda read more

Panda Express is usually a really quick and easy place to get good enough food, but this location has to be the worst one that I've been to. We were there around 6 pm on a Saturday, and we saw a really long line that I assumed were people waiting to order their food. Nope, they already ordered their food; they were waiting to pay. Around 10 orders were waiting to be paid. The cashier was by herself while another worker or manager was just standing there watching her. Just paying for our meals took a total of 25 minutes. In addition, the wait was not worth the food that we got. The noodles were unappetizing, and our food was cold because of such a ridiculous wait. Honestly, from a place like Panda Express, I'm disappointed but not surprised. Never returning read more

Love Panda Express but this location is the slowest one I have ever been to. It takes 20 to 30 minutes waiting in a line with maybe 6 people. They seem to cater to the online, Grubhub and Uber eats business over the ones that are waiting in line. read more

Terrible customer service. We had left our masks in a different car (keep in mind this is in a county WITHOUT a mandated mask ordinance). Upon being asked we pulled our shirts up over our mouths. Staff was as condescending as possible and said it had to be a "real" mask (as if a shirt is any different than a neck buff or bandana) and rudely told us to leave. read more

Completely out of sync. Her lost service bad communication. I don't expect any type of consistency. And are always out of certain things on the counter. They are poorly understaffed on Tuesdays. Communication is horrible. Too many young kids working. If you want to go to a better panda express go to the one in Riverdale. read more

First I want to say I have worked at a restaurant similar to this (noodles and co) and I have never made a customer feel bad for coming in an hour before closing. Both workers were openly talking about how they can't believe people were coming in and wishing they could close early. Th wry also said that they wouldnt be making any more food. We came in at 825 and they dont close untill 930! I use to have people come in 5 mins before and never acted like it was an inconvience. Joanna and the boy working with her tonight should be reprimanded for such poor behavior in front of customers. Definitely dissapointed. read more

They are supposed to serve eggplant tofu but when I asked for them to get me it they said they didn't make it today and didn't even offer making it. They shouldn't just not make a certain food just because they are lazy. Pure laziness. Also, my family who was with me got white rice and they had to remake it so many time because of how crunchy and just spolied it was. read more

I really enjoy the food here. Great quality at a great price, and the employees are very welcoming and friendly. They always start my order by asking how my day has been, and they do a great job at maintaining their professionalism even when it's clearly a stressful time on the job. read more

The lines are always long here. I always see 1 employee always trying to flirt with the server, which makes the line really long. The server gets distracted and the server is the only server. The fried rice I got here one time was undercooked. The rice was not fully cooked. The riverdale location is faster and actually cooks the rice. read more

I went during the lunch hour, right at Noon and the restaurant was packed with customers! There were at least 25 people eating, with 4 people in line in front of me and 5 behind. Very busy! Even with all the people there, they were fully stocked with fresh entrees, eggrolls and rangoons. Obviously prepared for a crowd. The wait was minimal. The only issue was they had no ice! But the cashier went into the walk in freezer to get me a cold drink. Overall, I was highly satisfied! read more

Love the food and staff always so friendly. They always have what I want for dinner. Thank you Panda Express! Never been disappointed :)