With a heavy heart I give only 3 stars for a place I would normally give 5 for the food itself. I feel I am even being generous with the 3 stars, but again the food is good! The orange chicken has been my #1 as long as I've been visiting Panda Express in various states. This is by far the SLOWEST service I have ever experienced and the SLOWEST for drive thru in all my many years. Only because I am dying for some Orange Chicken after sitting in a car dealership for 4 hrs that I even waited here. Smh Maybe this time I will try the Angus Steak menu item, but then again...go with what you know, right? :-) read more

Brand new, just opened! I've never seen a free standing Panda Express! In fact I've not seen a Panda Express except in a mall ever. I remember eating there a couple times while i was in High School and don't think I ever had it again after that. So anyways... I saw this opening the other day and it looked pretty packed. Drive Thru was backed up, parking lot was full. Maybe Panda Express had gotten better or really found something that worked. If they're growing and expanding they must be doing something right, so I figured I'd give it a try. The Good: Super friendly service in the drive-thru Clean and Nice (it is brand new) Large inflatable Panda out front The Bad: Same blah food that I remember from the mall I got a sampling to try it out, so here are my reviews on each: Kung Pao Chicken The sauce on this was a little watery, decent heat but the pieces of chicken were tiny. Veggies in it were really nothing special at all and I picked most of them out Orange Chicken Best of the bunch, just about standard for orange chicken. I wouldn't be sad to get this at a normal Chinese restaurant. Honey Shrimp Decent, very similar to PF Changes honey crisp shrimp, but even sweeter. Actually too sweet. Mandarin Chicken Inedible... very fatty pieces of dark meat. My wife always eats dark meat and she didn't even finish one piece. Fried Rice No flavour at all. I thought fried rice was always an easy hit, but not this time Lo Mein Noodles were dry, not much flavour and tasted like they'd been sitting out for way too long. Even worse reheated. Chicken Egg Roll Terrible. I like that they added rice noodles inside, but the consistency inside was terrible. the chicken had been pulverized into a paste. You can do a small dice on the chicken and have it fit in the wrapper while leaving some sort of texture to the meat. Chicken Pot Stickers See above... same paste that was piped into the egg roll. So... this was exactly how I remembered it, which is not a good thing in this case. I was really hoping they had stepped up their game to compete with places like Pei Wei, but not so much. I would avoid this place if I were you, unless you're a big fan of mall Chinese food. read more

shows online that the place opens at 10 am. went to the store and at the store it showed on the door the place opens at 10 am. the doors were locked and I kept trying and even saw employees inside. went to chipotle instead read more

It's a Saturday lunch and when I came in there wasn't a rush at all. I'm seeing the weak speed of service as I've finished dining. Not sure how the drive-thru is but inside is a slow ordering process for such a simple menu. Self serve drink station helps. Clean (inside and out) restaurant. But it may not be the case soon as all the patrons ordering will generate trash and the dining room attendant is now plating food behind counter. I think I count 7 team members behind the counter. They do have outside seating though . Beautiful store, clear menu minimal promotional material distraction. Sorry for the grammar on this as I'm forgoing paragraph structure lol bathrooms were functional with exception to men's soap dispenser. I notified a gentleman at the counter and he left to take care of it right away. This is currently my go to Chinese for the area! read more

Panda Express - So many ppl post before images of their food...how bout a shot of post-meal - Chinese Near Me - Midlothian, Virginia

Took 30 minutes to order... and they weren't even particularly busy. Then, the manager came over to assist me, got half way through my order and then, without any explanation, started cleaning instead of finishing my order. Cashier didn't seem familiar with the register. Then... I got home. The chow mein was not great and the orange chicken had a bone in it. Will not return. read more

It was a Sunday afternoon I came in and The manager (I think his name was Michael)came up to my table to give me extra chicken because he felt like I didn't get enough since they were running low at the time. He was so friendly and I watched him greet several customers and help them with their to go orders and watched him offer help to his employees the entire time. They seemed fully staffed but he kept on the floor and in the kitchen the entire time. It seems like a very well run Panda Express! Food was hot and wasn't overly busy at all and very clean tables and dink g area! Best Panda Express I've been too! Highly recommend! read more

As a new place in my area, it was bound to be a place I would stop into - at least just once. The interior is nice as any new place would be - however the staff was very disorganized and still quite new to the hustle and bustle of the busy fast-food stop. For fast food chinese, this is a quick stop on the way home to satisy your cravings. It is not gourmet- and you will not find anything over the top here. They do boasts good portions- but the food seems to not have anything that would truly stand out on the menu to me. read more

I was eagerly greeted upon my arrival to Panda Express. While looking over the options with my boyfriend via FaceTime (I was bringing food home after work) I was offered three different samples-- a sure fire way to put me in a good mood. After making my selections, a younger blonde lady told to cashier to give me 10% off as a courtesy & to bring me back. He did so & also gave me a free drink! The food was all hot, fresh, and super tasty. I love Panda for its predictability. Not all Chinese food comes the same, but from store to store, Panda is consistent with a tasty, reliable product. read more

Panda Express - Panda's exterior. Super clean & inviting! - Chinese Near Me - Midlothian, Virginia

Great Chinese food especially if you are on the run. I always come here for my lunch breaks and to pick up dinner on the way home. Serving sizes are good, could be better but quality makes up for it. Definitely worth the few minute wait you may have when visiting during rush hours. Teriyaki chicken is one of their best entrees along with the Shanghai steak. Highly recommended. read more

I needed a quick lunch and walked up to the door at 11:07 AM ... to a LOCKED door and closed business. I saw an employee walking about in the store but he made no effort to open the door or turn on any interior lights. Very disappointed with the lack of care shown. Not asking much ... just be open when your sign states you will be. Would love to give 0 stars but it wasn't an option. read more

I got orange chicken and white rice. the chicken was ok. the rice is terrible. there were grains as hard as rocks and they don't use jasmine rice. they don't even salt or wash the rice. it has probably been sitting in a rice warmer all day. read more

If you are in the mood for quick, consistent Chinese food (fast food Chinese) with good service, this is a great option.

Food is good but the online ordering is awful. Called to place an order and was told no orders over the phone. Explained the online ordering wouldn't work, but to no avail. You are competing for our dollar, your attitude matters. read more

Ordinary I have positive experience with Panda Express... I can understand can get busy.. we order through drive through, receipt states 4:29. We didn't WALK out with our correct food until 5:05. We were asked to pull to side to wait, the two cars in front of us was waiting too... all 3 of us had to go in for our food because apparently the gentleman started food for window and then switched to those inside and forgot about us... maybe staffing timeframes or the whole ordering process needs some adjustments. Was not happy with the ordeal. Was not organized at all read more

Love this place but tonight the doors were locked prior to closing hours. Several cars pulled up when I did and we all just stood there looking while employees tried not to give us eye contact. Chipotle got my business tonight. read more

My son loves the food, he is a very picky eater and loves the chow mein. The food is always fresh and the service is always friendly. Great food for a night of takeout. read more

Panda Express - Panda!!! - Chinese Near Me - Midlothian, Virginia

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Great place. Love Ralph's enthusiasm on this rainy day. Food was great. I'll definitely come back. read more

Panda Express - Couldn't stop eating it to take a good picture. - Chinese Near Me - Midlothian, Virginia

I posted pictures of what I was given when I ordered the honey walnut shrimp bowl and the mushroom chicken bowl. I paid an additional $1.25 because it was shrimp but I was given a smaller serving then if I had ordered the chicken. It is absolutely ridiculous to have someone pay more to get less. I didn't mind paying the additional because I wanted the shrimp. But this is a joke. read more

Panda Express - The honey walnut shrimp. - Chinese Near Me - Midlothian, Virginia

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The food is always good, but DO NOT order online for pickup. We thought the 3rd time might be the charm tonight, but it was yet another major frustration. The first time- I waited 40 minutes in the store from the time our order should have been ready (total wait time of 1 hour 20 minutes), while the drive thru customers and customers in line were served before we were. The manager apologized and said he would "take care" of us; however, nothing was done to speed up the order and no discounts or rewards were given for our troubles. The second time- I walked in to pick up and they did not know that my order existed. Thankfully the store was not crowded and I waited 10 minutes; however, I should not be waiting that long. Tonight, the third time- we arrived a few minutes after the scheduled pick up time (45 minutes after placing the order online), to then wait another 20 minutes in the store because they did not have enough of the food we ordered ready to go and needed to wait for it to be made. This system NEEDS to be fixed. So beyond frustrated, especially while waiting with a toddler... read more

Went here a few weeks ago, staff very nice....Food did not taste very good and your "side dish" was actually put into the main dish so all you got was one bowl of food. The "side dish" of rice took up most of the bowl...Better food and prices elsewhere.... read more

Found a bug in my lunch today. After I'd eaten half of it. Disgusting. Can't go back now ever.

Love Panda from living in Texas. Glad for this time of year that we come this way and can stop to grab a bite of honey walnut shrimp!!! read more

Panda Express - Loving the new peking pork! - Chinese Near Me - Midlothian, Virginia

While Panda Express is the fast food of Chinese, it is some of the best possible fast food you can get. It appeals to the tongue, and typically can be very quick service, and very filling with good portion sizes. They will give you a full plate, and you will be satisfied by the end. The only downside to this particular Panda Express, is that their wait times can be a little long sometimes. They typically tend to be good, but I have experienced a few instances where I have had to wait about 10 minutes from the time that I order to the time I receive my food. They will communicate to you the situation, and you'll normally find it worth the wait vs going next door to Chipotle. Overall, I tend to eat here pretty often and can see myself recommending it to others. read more

Service is always excellent, quick and friendly. Restaurant is always clean, staff quick to clear the tables as well as wiping the counter tops of food. Bathrooms a clean, trash cans not overflowing. Food is good in every way, may serve chicken wings prepared the Chinese manner, over all very pleased with the food, served hot, fresh and quickly. read more

2 words.......Ga. rossss. Other than the extremely tasteless food the whole experience is very rushed. Hurry up and pick your sides and entree before you even get to read all the signs to know what tell hell youre going to be eating. The sweet and sour sauce is like jelly. The noodles are hard and dry. And the beef with broccoli taste just like the mushroom chicken. Yuck. read more

Horrible customer service, had to wait 15 minutes just to get teriyaki sauce. Its pretty sad

Don't use the drive through. Timed it today, took me 27 minutes to get through because they ran out of rice. They aren't busy ever, and it's a Chinese place. How can they run out of rice? Multiple times I have gotten strange veins and tendons or bones in my chicken. They use cheap meat and the veggies are pretty terrible. Unfortunate because I was hoping this would be a new to-go spot! read more

At 8:30 PM on Saturday, most tables empty but also dirty. Decent quick Asian but more attention is needed in dining room.

Food is great except for the fact every single time I come here they forget something in my order. I drive 45 minutes for some Panda Express and it's honestly disappointing read more

I wish there were more "stand alone" Panda Express restaurants....instead of the mall food court versions. I'm always happy eating here...but yeah, avoid the drive thru, it's takes too long. read more

I went in near closing - food was fresh and hot, place was clean and the service was great. That's not something you typically get at the end of a Saturday night. read more

Other reviewers have given low stars due to slow service at drive through. However, I have rarely used the service and have always enjoyed dining in. I've never had issues with slow service. The staff is usually pleasant, the portion sizes are good, and the place is neat and clean. I especially love their outdoor patio during the warm months. read more

I thought it was great for fast food. I like the option I get with selecting mixed veggies other than the standard white or fried rice.. I had the string bean chicken and chicken with mushrooms and both were delish. The restaurant was clean and service was fast. I will definitely return. Seems to be WW friendly. Yay! read more

This is one of the best ones I have been to...... Here is why 1 very fresh they don't let the food sit under the heat lamp forever drying out they throw it up. 2 They don't overcook the veggie they still have bite left to them not mush. 3 great flavor they really do just cook the food better than most pandas do. read more

Looks are deceiving and your taste buds won't lie. I tried Panda when it opened. I found the food lacked much in the flavor department and even more in the portion size. Sauces lacked that "zip". Rice is cheap enough so giving a proper serving won't break the bank. Spring rolls were cold inside and the duck sauce - Blah! And frankly most food was barely like warm! Drive on over to Lin's instead! read more

The food is par for the course on chinese fast food. If you're wanting healthy food, this ain't it. But if you're looking for a quick bite of well seasoned chinese food w a variety of options, this works. Only reason Im reviewing is because the service here rocks. Somehow the 5 times Ive come here, the staff has always been very friendly and accommodating. They even hooked me up w some freebies when my food was behind! 5 stars for that read more

I come here often, best Chinese Food around the service is pretty good and the food is soooo yummy

I have had more positive experiences with this Panda than negatives, but today was a huge disappointment. We went through the drive-thru around 2:50 on May 6th. The man that took our order was great, but the girl working the window did not say a word to us. When we went to eat our food I noticed that my veggies had a jelly like substance all over them. I believe I have heard that it is just starch and is completely edible, but it does not look appealing and doesn't taste great. My husband said his broccoli beef was not good and half the broccoli was brown and inedible. I am disappointed with the inconsistencies with this locations service and food and hope that management takes a moment to coach their employees on the importance of following the standards I am sure Panda has set in place. read more

Just got extremely sick from the beff and broccoli thank goodness it tasted terrible I didn't even have more than 5bites before trashing i

Very slow drive thru. Painfully slow. Definitely not an "express" I think they should hire more workers to work the drive thru. However, the food is delicious read more