The store in particular has some speed issues. Yes the location is clean and it's your typical Panda Express, but the service is absolutely terrible. We waited in line for 45mins for food they had ready and confirmed was ready and never received anything. The other times we have come by, it's been dry and tough. We've ordered ahead of time for it to never be ready in time, we've ordered inside to just be looked over and waited for 20mins and there's been no one else inside, and in the drive through it's been long enough to turn your car off type of wait. read more

I was excited to see that they have a drive-through. However, after sitting there for five minutes, I realize I was staring at a sign that says the drive-through is closed because of lack of employees. Seems to be a general problem in Gainesville. I guess there's too many jobs. Anyway, the visit was a panda experience nothing out of the ordinary. read more

Cashier was rude today. Rice was ice cold. Just got the stink eye the entire time we were ordering. I guess today is not the day for women to come in and order. She was super friendly to the 2 gentleman behind us. But we still killed her with kindness... begrudgingly. Good Service is definitely rare these days!!! Name on the receipt was Delia T for the cashier. Delia. You have a very nasty attitude and should probably go work somewhere you don't come face to face with the public, because you aren't mature enough to have that kind of responsibility... read more

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Went today 6/17/26 at 5pm. There were only 3 items to choose from! No one was cooking anything else! What! Said the chef was in a meeting with an employee and didn't know how long it would be until they could start cooking! REALLY! It is 5pm. And the chef /manager decided to have a meeting with an employee when there was no food ready for the 5pm rush! Poor management decisions! No apology was given. Just want do you want to eat! People were walking out left and right! read more

August 15. arrived at 11:30 am. 4 cars in front of me. waited 30 minutes for my food. whe I opened the food(ordered 2 plates) , had over 2 cups of rice in each and 1/2 cup of each entree. Food was not good. Not sure what has happened but, apparently, manager and owner do not care. shame on Panda Express! no quality control! read more

30+ minutes in a drive thru is at least 20 minutes too long. This is especially glaring when you see Chick Fil A right next door

Locked the doors when they saw us parking 30 minutes before closing like literally ran to the door so we could not go inside.

trying to pick up an online order and they wouldnt let us inside saying we have to go through the drive through and we've already been waiting an hour. It was 7 when we placed the order and the lobby should be open til 10 but they had it closed around 7. read more

Wow! Upon entering, the panda express was very clean. They had a variety of entrées and sides that were all freshly made. My favorite is the chicken and mushroom with zucchini. The vegetables were cooked with a nice snap, not soggy. Yum. The spring rolls are very crispy and you could tell that everything was freshly made. I even saw the cabinet that has fresh cut vegetables in it. We weren't sure what to order, so Carly was especially helpful in describing the entrées to us. I like that the bathrooms were really clean. Inside the dining hall was very clean also and there was plenty of seating. There is handicap seating and accommodations. Two employees in the back were actively working while Gigi, the manager, was talking with us. She was so welcoming! She was so kind and on a roll with her employees. My fiancé and I will definitely be coming back to this Panda Express. read more

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The food quantity was pretty good, everything was warm and tasty. The staff were super nice and chill in general. It was like any other Panda Express but it was very clean and the seating arrangement was good too. read more

I actually don't understand how this place is still in business. We have gone several times, and they are always out of multiple products. The most recent time we went their air conditioning was not working. The food is only OK, the service is slow, and they never have a full menu available. I can't imagine ever being hungry enough to go here. read more

back the way it was...thankful for that...food was great...no problems..thanks....staff was super nice and friendly

We ordered at the drive thru at 9:30 p.m. they took our order. When we pulled up to the window they told us the kitchen was closed and couldn't complete our order. Even though their hours say they close at 10:00 p.m. I will never come back to this location. This Panda sucks and I'm surprised they are even still in business out here. read more

Fast Chinese food, very good, have not had a bad China express to date. Always fast, love the fried rice. Clumpy soft rice is the east I like it! The price for what you get it also a good deal. The only downside I would say is if you want an eggroll or crab Rangoon it is al-a-cart and a little pricey. That being said I did get one chicken eggroll that was very crispy and very good dipped in the sweet and sour sauce. You will pay a couple bucks for it but occasionally it's OK to splurge. I get the three course plate because I have a hard time deciding on only two entrées. read more

Panda Express - 3 entrée plate - Chinese Near Me - Marble Falls, Texas

I usually love this one but recently the staff has gotten lazier and working less. Last time I went there the staff said I had to wait for the Chou main even thought there was some left in there, I ended up having to wait 30 min for it. Then when she faintly brought it over she just dropped it on the table and walked away. read more

Oily food. Greasy chow mein with barely cooked cabbage, pretty much flavorless The shrimp dish tasted fishy--not fresh and hardly edible. On a previous order the fried rice was overcooked rice with a few veggies thrown in for good measure. Flavorless. That rice should have been trashed--not sold to a customer. When I tried to use my points through their program they said I couldn't use them, but gave no reason, so what's the point of their program? When I filed a review and complaint to the main office their response was to offer me a free entree. Why? I didnt care for the poor quality food and you want me to order again? Why not compensate me for the good money I spent for poor quality food. I won't be back! read more

Bought a catered lunch pick up order for 50 people today. The order was ready on time, correct, and my work friends loved it!!! Will do this again next year! read more

Second time to charge and there will not be a third. I went back tonight to get my replacement meal. Again, no one had any recollection of it. It wasn't on the board. So I ordered because I was sitting in line. And I was hungry. I ordered orange chicken and beef. Broccoli get halfway home. Beef broccoli is my main meal. There is no orange chicken. So evidently this particular restaurant has an issue with their listening skills and putting their listening skills into correct motion and getting the orders correct. It's a sad day with the new generation that cannot listen and they just do what they want. And we waste our money. Worst service of any restaurant in Marble Files. I will keep my money in Burneh moving Yes, I checked my order, but I'm not going back and sitting in that line. Oh and by the way, they're pre-order microphone does not work so you have to go up to the window order and wait on them to make it so the line is extremely long and time-consuming forward. read more

We love Panda! Food is always good and employees are nice. Orange chicken is probably our favorite.

very friendly servers. food plenty hot. Good prices. Shrimp perfectly cooked. Did not like overall taste of the sauces with the shrimp not so good. We will not go back. read more

Sign states that they open at 1030, an employee comes to the door and asked if I needed help. I asked if they were open and his reply was the lobby opens at 1100. But that is not want the sign says!!!! He said I know but we need that extra time to clean. But the drive through is open. So I go to the drive through and order their featured item. And the guy on the intercom tells me that they have not made that item yet this morning! Really!!! You haven't made the featured item with all the big signs around your building!!!! Never mind I will go next door to get my lunch. read more

Talk about the worse service. I went to place an order at 16:54 through the drive thru. I was told to park and wait. 35 minutes no food. Now I was officially going to be late for dropping off my daughter at school for band performance. I went in for a refund and I was told I could NOT get a refund. The only person that could do it is the district manager and she is not available to do it. I ended up leaving because I really had no more time left to wait around. I came back at 18:15. Well, they finally had the food ready, they gave me the food that had apparently been on the counter since the time I ordered it, so more than an hour old. The lady refused to provide me the information of the district manager and still denied me a refund. But they were more than happy to give me food that had been off the line for more than an hour. read more

Panda Express - Chinese Near Me - Marble Falls, Texas

This location is always good but EVERY time I go I have to pull around and wait for something. I swear maybe 1/4 the time it's all ready. Usually orange chicken or noodles. WAY TOO COMFORTABLE parking the drive thru customers on the other side for another 10-15 minute wait read more

I honestly agree with the other reviews, I don't know how this place is still open. The food is okay but the service is the worst part. I've got 3 times now hoping someone was just having a bad day. Every time I've gone the employees have attitudes or pretend you're not there. They even continue their unprofessional conversations in front of you and dont stop or pause the conversation to get your order. One time we went we were told there would be a 10 minute wait and park at the front. No worries on the wait. 20 minutes later no one comes. We go inside and the food is waiting on the counter to be taken out to us. None of the employees seem to know what's going on or care. They are also always out of items but that's due to shortages so I understand that part. But I don't think you can get worse service anywhere else. read more

There's a worm in my food. When I took the food & the worm in to show them they refused to refund because I couldn't find my receipt. I was with other people and they could've thrown it away. Regardless, the food was right in front of them and they could've looked up my order???? The employees response to the worm was "it's just a plant bug", I'm sorry? Who wants to see a worm in their food ever??? Will not be going back to that Panda Express! read more

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Arrived and the door was locked, so we went to the drive up and it was horrible. Girl got the order wrong, one entree was cold and it appeared the other items were cooked hours earlier. Huge disappointment since we had been there( eating inside) numerous times in the last few months. No explanation on the door as to why it was locked... Obviously poor management! read more

Terrible. Firstly, They did away with the cream cheese ragoons completely, which...wtf. And secondly, they NEVER have a full menu, EVER. The last three times I've gone they haven't had white rice. WHITE RICE! I understand running out of a popular item when supply chains are suffering right now. But give me a break, white rice is the easier thing to make and have on hand. This is just laziness and a terribly run panda express. read more

Super friendly staff! The food tasted exactly like expected. Nice clean location. Definitely will be returning! read more

Panda Express - kung pao - Chinese Near Me - Marble Falls, Texas

I have had three bad experiences with this store. Panda advertises order from our app. I arrived twenty minutes later and there was no order for our dinner. After another twenty minutes waiting out front , I called the store and finally got my order. Ten minutes later. Next time, I had to drive around the store to get egg rolls and soy sauce. Both left out of the sack. This last time, no soy sauce in the bag and no ice in the tea. Three times in a row Panda Marble Falls get a zero rating. Prepare to be frustrated with incomplete orders and incompetent staff. read more

Listen to the other reviews & avoid this location! They start closing down super early, leaving no food options available - and, with no remorse from staff. Service is definitely lackluster! read more

This is the second time trying them since moving to Texas in June and they still can't get it together. They seem to have forgotten my sauce for the teriyaki chicken and Jst totally left out my walnut shrimp . Only thing I liked is the egg rolls .. I fed the chicken to my bird!! Won't be back!! read more

Panda Express - Chinese Near Me - Marble Falls, Texas

It sad that even after contacting the David Wang, VP of Operations with Panda Express and showing how Panda Express stores are consistently serving poor quality of food. And how bins are either empty or have over cooked food in them. It's like they don't look at the reviews. If people are saying the same thing, maybe take a look at it PERSONALLY! Or maybe a trusted subordinate who would be honest with you. Shit, I wish David would have listened, we all would be happier with Panda Express. SMH! read more

Still remains only 2 stars...and I give it 2 stars because the food is decent WHEN we can get food. Monday, I wanted Panda but their drive up was closed AGAIN! I always call first, so did not bother driving up 281 at all and stuck with the pho house (if you have to get out of the car to get food, you may as well get something better), which is closer to HSB. And how hilarious (or sad) is it that EVERYONE POSTING HERE KNOWS TO CALL FIRST?! Pathetic. Well, hubby and are back in San Diego, so we will not be back for another month...will check it out then to see if it is improved or closed down. I hope they improve. I think this store is poorly managed. They would have far more business if they offered better service, as does their neighbor (which has TWO drive-ups AND a third lane for App orders, which Panda also does not offer - worst App I have ever attempted to use!). If this is a company store, the company needs to completely replace the management here. If it is a franchise store, Panda needs to revoke their franchise, rather than continue to permit their good name to be destroyed. I have enjoyed Panda from coast to coast (Cali - Florida) and this is the worst by far. Such a shame and so unnecessary. read more

Sorry to say that this was one of the most disappointing visits to a Panda Express that I have ever had. We arrived at around 6 o'clock and there was no teriyaki or beef with broccoli. They were also out of soy sauce and none of the employees in the restaurant appeared to be working aside from the cashier. I was very disappointed. read more

Is this the only panda in the world that doesnt have cream cheese rangoons?!?!?! Trucking them to marble falls must b difficult

It is nice to hear back from corporate that they will look into this. I can't imagine anyone believing this is right. Thank you!!!! read more

Probably the rudest people of any restaurant I've been to. Stood at the counter for 8 minutes and never got waited on. Personnel walked by us the entire time and never said a word. read more

Ate there the other day. Very friendly staff. Somehow I managed to spend $13 for lunch. Very small portions of cold food. The meat portions of the entrees were very small. Almost no chicken or beef. Mostly vegetables. The noodles were undercooked and hard to chew. Parking is very limited and the seating capacity inside is extremely limited. Whoever designed the layout of this store should be fired. There were customers that had their food but no place to sit. It was clean though. Come on!!! Really!!! Don't bother going here. Thai Nyom, Ginger and Spice and Pho House are much better and less expensive. I've read some of "managements" responses to reviews. " We'll send you something." Please send me a gift certificate to any of the restaurants that I mentioned. read more

If there is one thing we probably didn't need in Marble Falls, it is yet another Asian restaurant. There are 4 others, and this one ranks in the middle of the pack at best. The food is pre-prepared and sits in vat warmers - food is lukewarm, veggies are soggy, and everything we had lacked seasoning. The parking lot is extremely narrow (one car wide) and deep. You have to back out directly into the through-lane. Overall - not very impressive, even for fast food. read more

So my girlfriend and I went to Panda Express for dinner and we found a hair in her food after we got home. Where are the hairnets. We also ordered sweet and sour sauce for egg rolls and nothing. read more

Panda Express - Chinese Near Me - Marble Falls, Texas