ONLY RATED 5 STARS BECAUSE FOOD IS ALWAYS GREEEEAAT! RATING DRINKS IS - ZERO STARS TERRIBLE NO FLAVORED DRINKS This isn't the first time I walk in, and the soda machine, is always watered down. This goes for LITERALLY ALL THE DRINKS. Always watered down, I asked the lady at register if they can change them, she said yes. Wait more than 20minutes, and NOTHING. NEVER changed the drinks just said yes never did it. So tired of this always happening, food is great, hot and tasty. Only thing that would make this local Panda Express better would be if they actually had the drinks right, and not just watered down. Hopefully this doesn't happen again. read more

We've eaten here many times and the food is always flavorful. They've completed renovation. I ordered online takeout for the first time last week. My only gripe this time is that they gave us the leftover chow funn at the bottom of the bowl. We could tell it was scraped from the bottom as the noodles were in pieces and mushed up. There wasn't one noodle intact! If you want to get a fresh batch, it's best to order in person so you can see what you are getting. read more

Visit: 5/3/09 - Lunch. Ate orange chicken and chicken with asparagus. Orange Chicken is the same old fill me up, taste okay and lets do more shopping. Chicken with Asparagus was a new item I tried. Yuk. The Asparagus was hard. I thought I was biting bullets. Well what can I expect when I go to Panda Express. Price is expensive for food court food. Looking at $9 with a drink. I will come back if I have too. I'd rather go to Jack in the Crack if I had my choice. Mini Sirloin Burgers. HAH. read more

Good food and the service is fast. Most people that don't like Panda Express just don't know how to order properly. Any dish you want made fresh, just ask and they do it. Want fresh steamed veggies? They'll do it. I make sure to ask for fresh items and I'm never disappointed. This location is clean and easy to access. Much better than the mall location. read more

I'm always surprised at how clean Panda Expresses are and how they bill themselves as "gourmet" Chinese food, ha! The uniformity of food and decor across locations is admirable. It's not the best Chinese food in the world, but will work in a pinch. read more

Panda Express. Really? I'm visiting Hawaii and I'm eating at Panda Express? Well, we just wanted a "known quantity" that would be safe, tasty, and fill us up. So this is where we went. It was just fine. Nothing special, except that it filled us up when we needed to be filled up. read more

My daughter and I ate chow mein/orange chicken and chow fun/orange chicken bowls here at about 1 pm Dec 18, 2017. Not too long after consuming our meals we both had stomach aches and she ended up puking and I have diarrhea. I tried to call and call yo warn them but no answer. I hope people check this before eating more of the contaminated food. Since I cannot get through by phone to the restaurant, I will be contacting Dept of Health in the morning. Businesses should learn to answer their phone. read more

Walk in ordered the usual what do I get is a food that dry noodles 5 pcs of chicken and fried rice that's dry with steak that's salty that even a dog won't eat read more

Called in my order. I didn't know that there's a separate line for phone orders until I reached the front. I was very satisfied with their portions. My daughter and I shared one plate (we both can eat). read more

The food from one Panda Express to another doesn't vary much but the service certainly does. This location usually has fast, friendly staff that make it a pleasure to order. When a dish is low and needs to be cooked, they often offer a small soft drink as you wait, a very nice touch. read more

Food was great, but service was absolutely terrible. Walked in with my girlfriend and waited about 10 minutes before anyone even acknowledged that we were trying to order. Saw 3 workers in the corner having social hour, not sure if they were on or off duty. One worker who was conversing came over and rearranged brochures. Eventually one of the two cooks came and took our order. Orange Chicken was great. read more

I love the set-up due to Covid-19. I just wished there was a separate line for those who already paid online...the crowd would move much faster. Ordering online was so easy. Just disappointed that there was no chow funn...hope that is temporary. So happy when my order is correct. read more

Always a pleasant experience. Food is always delicious. I love the orange chicken. The Honey Walnut Shrimp is very tasty.

Well another shitty service for panda. One they were out of everything and the dumb old cook in the back is making items that are already there. I went there for 2 bowls chowmein and Shanghai angus and the other bowl chow main and egg plant tofu. They were out of chow me in. So I waited for the chow me in. That took 10 minutes and others were waiting after me. They get the chow me in and serve the Shanghai angus to the customers that came after me. Then the ladies tell the cook along time before to make Shanghai angus which he did not. After 30 minutes I'm still waiting and look and still no Shanghai angus cooking. Finally I tell the ladies to forget it and just give me the orange chicken. So upset I said I don't care no need refund me for the Shanghai angus and the old dumb cook looks at me like he wants to fight. So mad I almost wanted to go behind the counter and knock him out. This cook should retire or get fired cause he sucks. This is the last time I'm coming to this establishment. Before me 3 guys were pissed off at the lady at the counter cause she was laughing at their kid who is deaf. How dare they tease this kid. Those guys were really upset and I don't blame them. This is a embarrassment for a establishment known as Panda Express. I'm posting this on Facebook as well to everyone about this horrific experience. Wish there was a way to give negative stars. But I'm forced to give a star to post this which they do not deserve!!!! read more

What can I say, super consistent, super tasty, and always friendly and helpful. I always get the Kung Pow and the Beijing Beef with fried rice... I'm hungry right now just thinking about it... their egg rolls are also super good! Also, if you get the receipt and you do the survey you get a free side, so do the survey every time and save money! read more

Disgrace and never coming here again. I found a screw in my chow mein noodles. I'm calling health department and letting them know. And letting all my friends and family not to visit this location. I've work in the food service field and never had this happen. They should check the food!!!!!! read more

So rude... last time I went I ordered what I always get and I was told no. Just no.... not sure why... but I'll definitely be going to the one across the street instead. read more

Kamehameha Hwy location - Does anyone that works here speak English!?!? Everyone was speaking Filipino at a CHINESE restaurant - where does this make sense!? The server filled the order and didn't ask if I wanted a drink - I had to ask for a drink. Do they want the sale or just their pay checks? When I said I wanted a large drink she questioned me if that's what I really wanted. If that's what I asked for don't you think that's what I want? I was hungry so I just took the food. Two entrees - BOTH TASTED LIKE THEY'D BEEN SITTING FOR HOURS and BURNT. The seasoning was baked and crusted on. If this were the last open restaurant in the area I would NOT stop. I strongly recommend AGAINST this place. If I could post negative stars I would What's with this places management!?!? read more

I don't know what is up with this location . the chow fun is rubbery with no taste and the kung pao chicken is so plain tasting. May not come back to this one. read more

That evening staff were very positive, happy, helpful! Never saw such a great supportive team like this before. Sorry - I can't remember their names but they worked well together and kept this Panda Express customer line moving very quickly! read more

I go to this Panda location fairly frequently, and most of the time I am satisfied. However, last time I was not happy. I ordered a double entree of orange chicken with chow mien & the cream cheese things, so I paid about $11 for my dinner. Drove all the way home & came to figure out that the orange chicken was SO GROSS. it was the complete opposite of fresh, and had absolutely zero of the citrus/orange taste. Omg it was so nasty. I literally only ate two pieces & I tossed the whole plate. My husband wouldn't even eat it (and that's saying something). So I'd say with any Panda, when they offer you a sample, TAKE IT, or at least try your food before you leave the store. Eewww read more

I rarely eat 'takeout' food, but I make an exception with this Panda Express restaurant. The place is clean and open, the food is plentiful, tasty without MSG. The service is fast and polite. The cost is reasonable, and its local so I can collect on my way home from work! It is one of the few fast food restaurants i go to or have ever recommended. Thank you for being in Kaneohe! read more

Power went out in Kailua the other day, but not in Kaneohe. I passed by McDonald's which looked like a nuclear fallout shelter. Drove all the way up to Panda Express. Line wasn't too long at 9:30pm. There was still quite a bit of food. I bought three plates to feed the family and got: chow fun, fried rice, crab rangoons, mushroom chicken, orange chicken, eggplant tofu, and the new peppercorn shrimp which cost $1 more. All the food was very good. $25 for the everything, $7.99 per plate. Facility very clean. Will come here again if the world doesn't end. read more

This place is always crap... Its one of those places that you go to and promise yourself that you will never go back again. Then your stuck in a food court with a bunch of food that looks terrible and end up going back there again... Well I mean it this time, I am never going to this miserable place ever again, it is just terrible. read more

I think Panda Express had a bad rap for a little while but let me tell you, they've revamped and I can't think of any other place that provides fresh carryout Chinese food like this place. The staff in Kaneohe are always on top of things and you can expect to get from one end of the counter to the other in a matter of seconds. This place is my goto when I don't feel like cooking, after the gym, when I feel like eating orange chicken, etc. read more

I like any Panda... but this one I like to go to sometimes when I don't want to go into the mall. It's less hectic and easier parking... right across the street from the mall! read more

Food is okay, like any other time I come to eat at any of them, but today me and my kids came to this one and went to fill up our drink, and their were ants filled in the cup swimming in the fruit punch. Tried another soda, same thing. Told the worker who apologized and did nothing to clean or fix the problem and told none of the other customers either. Tried a third soda, more ants. Finally picked Sierra mist and bingo! Ant free. Gross. Beware next time u fill your drinks here. read more

Customer service is always great. They are so nice, friendly, and helpful. They always offer samples. Food is good. Over I have had great experiences there. read more

We live close and take out from here a lot. My wife likes Panda (she's haole) and prefers their food over local style Chinese. I prefer local Chinese places, but I have to admit the food here is always good and fresh. I always try their free samples even if I know I'm not going to order it. read more

The server was happily offering the samples to my three kids and serving more than generous portion. Our kids noticed it and they said they liked this Panda more than the one in the nearby mall. Hey, kids speaks honestly! Keep up the good work. Oh, the restaurant ambiance was nice, clean and roomier too. read more

The food is pretty standard from panda to panda. The thing that stood out to me was a worker named Jen. There was a giant line in front of me and I was pretty annoyed at that. She had two coworkers on register and she was banging out the line all by herself. She made sure everyone knew what was going on including the customers. She kept her composure all while handing out great customer service. I had to wait 10 minutes for my beef broccoli but because of the great service and the hustle I actually didn't mind. Great job to Jen. read more

If I could I would rate this place an zero. I was next in line and she never once said hello welcome to panda. All she said was, what you like, she never once offered me to try a sample of the new spicy shrimp, I had to ask. I wanted chow mein broccoli and that spicy shrimp. She said I can't here you. Fair enough the cash register person could hear and she couldn't. And I did that survey where I could get the free entrée, she never asked me if I wanted it on the same plate or on the side. She just assumed. I also wanted egg roll, but she never asked if I wanted. There was no more, so she said you can wait or leave. This was just unacceptable. So I waited 10 minutes and then it was ready and other lady never offered me if I wanted a drink or to donate money to the charity. But all the people before or after me got that saying. I'm paying their paycheck so I at least should get the same service as the other customers. I rather make the drive to Kailua which is 20 minutes away then take this one which is 5 minutes away. What a disgrace! read more

Whenever me and my family go to panda express it's usually busy and the staff usually take there time making sure they get exactly what you want then theres others who try to rush the order to probably get it over with .But other than that I recommend to try there orange chicken it's amazingly delicious read more

The food at this location is consistently good....I like the fact they will make you a fresh batch of whatever you want..employees are always polite and helpful...it can get busy during lunch and dinner hours read more

4/3, 7:45 pm, ordered a plate; steamed fish was out, so need to wait for steamed fish. Waiting for steamed fish was not the problem. The big problem was after the steamed fish was done, the wok waited on the counter for about 5 minutes. One person was helping a party of three, the other person left, walked into the back room, then walked back out, went to the dining area, then walked back into the back room; only after all this walking about, did she finally return to the food counter. All of this walking about took another 5 minutes. So ow the fish had been cooling for about 10 minutes, Even one of your cooks started to look at your Wait staff. I finally said something to one of your counter staff, who finally turned around to take the wok from the counter and place the fish in my box. It took 15 minutes to get my fish. Your counter did not even apologize for the long wait. What's going on? You are NOT the only Panda Express in the neighborhood. Your establishment is NOT the only food place in the neighborhood, and don't feel that your food is the BEST food in the neighborhood. Your staff's attitude tonight was terrible. I will tell family and friends to stop patronizing this Panda Express. read more