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Panda Express

2.1 (234 reviews)
InexpensiveChinese, Fast Food
Open • 9:00 am - 11:00 pm
Updated a few days ago

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PANDA EXPRESS ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Outdoor seating
Good for kids

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Fruity drinks
Steve D.

30158 Industrial Parkway Hayward, CA 94544 This is the Panda Express in Hayward, next door to the Yogurtland. I have only been to three Panda Express restaurants, and this one is unique because asian people actually work here. I was there on a Saturday evening, and the staff were very polite and professional. The restaurant itself resembled a cafeteria. There's a large dining room with several small tables. I ordered: - fried rice - walnut shrimp -mushroom chicken The fried rice was moist, but had little flavor. A couple of soy sauce packets helped a little. The Walnut Shrimp were smaller than the shrimp I was served in the Saratoga Panda Express. Also, the servings were smaller in Hayward. The Mushroom Chicken was very good, and went well with the fried rice. Overall, my experience was better in Hayward, than in Saratoga. In Saratoga, they ran out of food and the food was undercooked. In Hayward, they had food, but gave out smaller servings. Would I return? No thanks

Don't trust them
Ariana H.

Double check your online order and make sure you have an extra 30 mins to spare after you get the txt that the order is "ready". Placed the order online was an estimated 30 mins for the order to be ready. Got a txt that it was ready only 15 mins after the order was placed so we headed over to pick it up. Arrive there right at 630pm the original ETA and the order was nowhere near ready. Waited yet another 15 mins and finally got it. Drove all the way home just to find parts of the order missing. Called in to let them know and the customer service was garbage. Asked if instead of medium we could get a large since we had to drive there and back again to get the full order and all they had to say was No. Nice job losing customers Panda 10/10 at that.

Fire Cracker Shrimip
Dar D.

Very nice, Firecracker Shrimp, Orange Chicken, Chow Mein. The food was hot, and Shrimp had a little heat, good vegetable combination, crunch. The food display was great, very fresh looking. Portions were good. Staff is excellent, friendly, and professional. Cooks were awesome cranking on the woks. The restaurant was clean, interior, and exterior.

busy at dinner time
Samuel L.

Ordered 3 togo items for dinner tonite . Seems the portion was getting smaller , compared to my last visit . The broccoli beef was getting worse but surprisedly the eggplant tofu was good . As usual , I only visit this restaurant for urgent / no expectation needed only .

Terrible Portions
JonnyBrav O.

This location is going downhill, the food is not fresh anymore. Seems like they make big batches and keep it in the hot box. Sesame chicken is too sweet and very soggy, not crispy how you expect it to be. Seen them put out string bean chicken which seems like it's been sitting for more than 2 hours. Beijing beef is way to sweet/soggy and not crispy it's like they make big batches and let it sit. Beef broccoli is dry and does not look appetizing, it's all broccoli and barely any meat.Teriyaki chicken is undercooked and slimey. Orange chicken is also soggy and does not taste like Orange chicken at all, has a sour vinegar after taste it's definitely does not taste Orange. Asian lady always giving bad portions and bad attitude to loyal customers who have been coming here nearly 5+ years. Highly recommend driving extra 5mins to the Newark location, their food is cooked the correct way and is always fresh because they cook it on demand.

Family dinner meal and the super thin bag that was given to me was about to burst open starting with that corner hole.
Evelyn J.

I only went here because it's close to my work, our home, my family likes their food and it's in the same area as Target and Yogurtland. Basically, for sheer convenience. The place has a lot of parking space as it's in the corner lot. Even though they have a lot of space and plenty of tables and chairs and the it always look clean, I never eat inside due to the negative vibes I get from the workers. I only pick up food to have the least amount of interaction with the cashier as no matter which cashier I get, just to pick up an online order, they are down right rude and annoyed with customers for just existing. They always act as if you are bothering them, no one smiles or greet you. They just get right down to business and the first thing they say is something along the line with "Whose name is the order you are picking up"? Also, no "Thank you" what-so-ever. One time, I came to pick up my order and my co-worker's order on our lunch break. I specifically mentioned to the cashier that I am here to pick up two orders, one for Evelyn and one for my co-worker's name which I mentioned. She proceeded to hand me my order and, as I stood waiting for my coworker's order, she goes back to packing order. I had to remind her again, that I have one more order that I'm waiting for and mentioned the name the order is under, which they had on the same rack, sitting right where my order was. I don't know if she understood English or just didn't want to listen but seems very annoyed that I took her away from packing orders. I was the only one at the register at the time as we took a very late lunch. On a couple of occasions, I added the Cream Cheese Rangoon and Egg rolls and I believe those two should come with sauce and it never does, so it tastes bland. Last night, Saturday, I placed an order for their family meal for pick up and I added all the sauces that we needed when I ordered on the ap. I was shocked to see the bag they gave me when I went to pick up my order as it was almost bursting at the seems and a hole on the corner was literally developing. They could've double bagged it! Didn't want to deal with asking for another bag from one of their always rude cashier so I just held it at the bottom even though it was pretty hot. When we got home, I was shocked to see ONE fortune cookie along with only three packets of each sauces for a family meal. Also the broccoli beef was lacking beef. There were 8 tiny pieces at the most and everything else was broccoli and their teriyaki chicken was so dry I ended up dousing it with the three packets of teriyaki sauce that came with the order. And they don't pack in your food like they do at a regular restaurant. They just pour food in there and once it reaches to the top, they close it. They are quite stingy with the food, sauces, fortune cookies and their service. After this experience, I told my family, I am done with this location as I'm fed up with them. I'm glad that I cashed in most of my ap rewards last night in order to get the family meal for free. This is how much we were spending at this store that we earned enough points to get a free family meal which is one of the highest level.

Super greens with String Chicken Breast on top

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4 years ago

food is hot and delicious, the environment is quiet and calm, very nice to eat in with many food options.

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8 years ago

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4 years ago

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6 years ago

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9 years ago

This place is stingy with the portions. The last few times they serve my plate and then they take some off and pit it back.

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9 years ago

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10 years ago

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7 years ago

Disappointed by how much they have reduced there quantity. Did not enjoyed the meal here today.

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10 years ago

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18 years ago

I love the Kung Pao Chicken here - spicy, nutty, good!!!!

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9 years ago

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