This place sucks. It closes at 9:30 but by 9:10 the doors are locked and the drive through is shut down.

Food was hot, service was great and whoever is cooking needs to get a raise. Best chow mein and orange chicken I have had

Alicia was by far the best worker I've ever came across in ANY Panda Express. She deserves a raise and the utmost respect. What a wonderful experience!!!!! So welcoming and kind hearted. Wow! read more

We assumed it had bad reviews because most fast food places do, but this is definitely a subpar panda. Customer service was extremely lacking. Kung pao chicken was burnt. Orange chicken was soggy. Super greens were undercooked. Chow mein was all cabbage. Ordered Rangoons and asked for sweet and sour sauce, and they forgot our sweet and sour sauce. Disappointed. read more

Leah had a great attitude and was fast . I love Panda Express and so does my baby girl. They always go the extra way to chop up her grilled chicken. Thanks team Panda Express in Santa Nella Ca Or Hwy 33 read more

I don't know if I just came at a good time, but this is the best Panda Express I've ever come to. I'm confused by the low star rating. The customer service was great, food was extremely fresh, and everything tasted good. The portion was huge too. I noticed the girl behind the counter constantly checking the temperate of the food with a thermometer. The bathroom was also clean. The toilet paper was even folded into triangles like some kind of fancy hotel. Someone working here is taking their job very seriously. read more

good food chicken wasn't super flavorful good overall fast service tho i got the right order as well

This location is one of the best pandas I've ever been to! The Asian lady was super nice and attentive. I always ask for fresh Beijing beef because I like it crispy and this location's crispness and sauce flavor was on point. They're also pretty generous with the portion and the inside is clean. I can't wait to make another trip down to LA just so I can get my Beijing beef fix! read more

I placed an order for 3 plates of food and 2 orders of cheese Rangoons. I was told to wait in the parking lot for 5 minutes for my order. 20 minutes later the rude girl comes out and says nothing just hands me the food. I get home and 2 of my orders are wrong and I'm missing an order of Rangoon. I called the location where I got the food to ask for a refund and the "manager" there was beyond unprofessional. I told her I couldn't read the order number off the receipt because the ink must have been running low so the numbers don't show completely. Regardless I tried reading it to her and she said I was lying because she was looking at a receipt in front of her and it was fine. She claimed that she remembered me and my order even though she wasn't the one who took my order or brought it out to me and she claims that since she remembers my order she knows I'm lying and wasn't there for 20 minutes. I asked for the number for corporate and she gave me the number for the survey which I told her didn't work and she said "well I can't help you then" and just hung up . So beyond unprofessional and completely disappointed with the kind of people that are hired. Absolutely garbage read more

Panda Express - Chinese Near Me - Gustine, California

This pace was a mess!! The staff was very rude, as soon as I walked into the door the customer in front of me was taking back a messed up order from drive through and asking them why there was no meat. They had multiple cars waiting in the parking lot from the drive through waiting. Our group showed up at 8pm and they were out multiple entrees. I asked if we could wait for some teriyaki chicken for our group and was given a stern "NO we're closing soon and the teriyaki chicken is in the back in a bag". read more

The staff here are the best!! So kind and helpful. I came on December 26 at noon and left my purse behind. I didn't realize I had left it until two hours later but when I called they were so helpful and understanding and had been keeping it safe. Thank you so much!!! The food was good too! read more

Healthy Asian fast food, delicious and consistent quality and quantity among branches/franchises. This Panda Express branch is located in Santa Nella off Fwy 5 ... a nice treat for road trip between San Francisco and Los Angeles, plus this Santa Nella exit always have the cheapest gas stations. Outdoor seatings, drive-thru and inside dining available, clean bathroom is a+. TV airing news was on but not too loud, pleasant casual ambiance. read more

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Please Check your Receipts!! We usually eat at Panda a few times a month in California & Nevada as we Travel frequently for business. With that said most Panda Locations have about the same level of Quality & Service. We frequent this particular location a few times a month. On This visit in Particular Yesterday evening. My Wife & I ordered a 3 item Combo,Rangoon's,and Fountain Drink. The Manager Arcella charged $15.00 ,as a regular customer of Panda , I immediately knew I was overcharged. After I approached the manager about the over charges she denied ,refused to listen. The over charges explained. Should have Been Charged 3 item combo is $8.50 Rangoon's $1.90 Medium Drink $1.90 Tax Est $13.00 Actual Charges 3 item combo is $8.50 Sting bean chicken $3.70 Medium Drink $ $1.90 Tax Actually Billed $15.09 Did you guys catch the billing Trick? Instead adding the Rangoon's as an add on at $1.90 these tricky Manager purposely charges us for a meat entree add on at $3.70 very clever. After this I told her to refund our money all together after she refused to correct or acknowledge there mistake . Beware of Tricky billing practices although its just a few dollars. Every Dollar counts!! read more

Panda Express - Check Your Receipts Carefully - Chinese Near Me - Gustine, California

I hate this location so rude and stingy. There are unwelcoming. When Commuting I won't stop here again. Mostly kids working and always have new hires . Don't know what there doing. I should have went to IN and out!!! No eye contact and rush you through and it's like they count each piece of meat the put in your box so disappointed. read more

Panda Express - Chinese Near Me - Gustine, California

Me and partner went in to order two bigger plates done in and a plate for take out. While going in most of the food out was empty or last bits of food left in there along with the side options. Around 2:30 or 3pm, The service was okay but the woman working was not in a great or helpful mood. It felt as if we were inconveniencing her by ordering. We also had to wait for teriyaki chicken due to it having to be made and that's fine but we were told they would bring it out to us. We ate our food sitting and we noticed the chicken was ready and was being served to others. we waited more seeing as we were told it would be brought to us. After a bit we decided to order drinks and i asked for a soda and a tea refresher they had behind the register. I was charged for 2 sodas and the tea and again the worker had gotten upset that i told her i didn't want two sodas just one, this was her mistake and again had a look of irritation on her. She called over the manager and said i wanted a refund for the soda. While it's true i wanted my money back but usually as a crew member you have to recognize when you mess up for something the guest didn't didn't order. she just had a bad attitude during my whole experience. I like to think im an okay guest at places as i worked fast food so i was really just surprised at how this experience turned. read more

Fairly decent and consistent with the other Panda's that I've been to. Fairly busy for a Thursday night so food turnover seemed ok. Venue was clean and seemingly new. As a well-eaten Asian, Panda is never really my first choice, but gives a decent Chinese fix when other Asian food isn't around. Food is basically slightly oilier than other "authentic" Asian restaurants, but taste and portions are fine. My go-to entrees: mushroom chicken, string bean chicken, orange chicken Family deal is a good deal for larger families-- fed my family of five with leftovers. Drive-thru available-- something I've never seen at a Panda before. read more

Panda Express - outside - Chinese Near Me - Gustine, California

Some people would think this Panda is either hit or miss. Hard to think it could be any worst than that... I work nearby and I stop at this location more than most, maybe about once a week. 1/5 past times that I have been here they have got my order correct and have been nice to me.. ***NEVER GO THROUGH THE DRIVE THRU*** read more

Probably the worst Panda experience I've ever had... food was mediocre at best... normally Panda food is good for -- not today. But the bigger issue was the staff... cutting up laughing, ignoring customers, playfully throwing things at one another (there were 2 customers in the restaurant, including me). There were 4 staff that I could see... what bothered me was watching a female employee load up a glass bown of food from the line and stand there (barely out of customer view) eating it. All of the cutting up as soon as a manager / supervisor walked in unannounced (head and employee say it was her day off). Service normally good for -- not today. I guess everyone is entitled to a bad day. read more

Food was good, a little stingy on the protein portions like the chicken, but not bad. It was very fresh compared to the other panda's I've been to especially for this one being a truck stop location. Though the management was difficult to witness. I was sitting with my husband and daughter right by the side entrance, on the low tables near the window in which you can see the drive through cars pass by. I heard, I'm assuming the manager because her uniform looked different to the others, telling a worker that she needs to check the bathrooms better, on-top of other issues THROUGHOUT our time sitting and eating there, which was about 45 minutes. She even had the girl clean the walls with a rag? it was hard to hear the girl because she sounded defeated. I'm hoping this establishment treats their employees well because they were very kind to my family and I. read more

Pretty nice Panda Express; just off the freeway in Gustine, easy to access and easy to get food. The place seems to be pretty popular because there was a line both times I've been here. The locale is very clean and the servers are friendly. They have some high tables as well as traditional booths, so take your pick as far as seating preference is concerned. Bathrooms are clean and I like Panda, so this is a win-win if you're hungry and in the area in the midst of a long trip either up north or down to socal and below. read more

Lunch time here at Panda . Before we get back on the road to Elk Grove with the grandkids. read more

Panda Express - Grandkids love this place. It's good to see them sharing. - Chinese Near Me - Gustine, California

I have to counter some of the negative reviews on this Panda Express on hwy33 Gustine California. I was out walking my dog and oops forgot my mask. The lady at Panda Express graciously told me it was ok for me to use the drive thru window as a walk up. Very polite young lady at window service. Orange chicken and honey sesame chicken both very tasty. read more

Went into the panda express today a young lady name Jasmine helped me in the front and then she also went to the cooking area and made my wife a special tofu dish. Just great customer service. Will stop at this panda when in the area from now on. read more

Everyone here is very hard working and quick wit it. Idk what these bafoons on the bottom are talking about. I had a wonderful experience, they all deserve a raise. Great attitudes. The food is also extremely good and warm, the fried rice does not look like fried maggots, I don't what that lunatic was talking about, he's probably blind or something. Everything was perfect read more

I love Panda Express but this one had no flavor in for it was just ass if your in the area just go to Mac Donald's or In and Out

This is what they served us. I went back and asked if they could give me more honey chicken because they gave me like 6 pieces and they said "this is their portion size." read more

Panda Express - Steak, honey sesame chicken, brown rice and chow main. - Chinese Near Me - Gustine, California

Didn't have the only non-dairy item on the menu and said they're 'not making that'. Got it. never bother with Panda because they can simply choose not to make an advertised dish. read more

Long lines inside for food and bathroom! So I went to the to the drive thru and had to wait for my food in the parking lot. At total of 35 minutes there and then the food was mediocre! I was starving so it was edible! Never again.... read more

We waited for it to open at 10 am, after waiting 30 minutes they said they opened at 10, we told them it was 10. She came back to tell us they only had 3 dishes and tried to get rid of us. Then we asked how long till we could get a teriyaki bowl and she stalled finally she said 30 minutes. We were on the road so it wasn't worth it but what a let down. I usually stop here but not any more- does corporate know how bad it is or do they not care because it's only for travelers? read more

This Panda is located in the Santa Nella Hwy 33 . Susy And Sandy greated us right since we walked in with a Smile and offered a Sample of the Hscb or any other item . Place was clean , restrooms always clean . They are fast and profesional they deserve a Bonus or a Race !! Over all having a long line cause the had a large group of people they did That they had what i think was a Manager standing by the Computer and didn't bother helping way to go on putting a great example to your team , Such a big Support that eventually Sandy and Susy did a great Job. #BonusorRace read more

Food was typical but I gave 1 star because my friend said she was in the restroom and one of the workers was in there and didn't wash her hands on the way out. Absolutely unacceptable! read more

Jean from panda express gave us bad service, very bad attitude, discriminated us because we were dark skinned latinas, she talked back to us didnt want to take our order, she spoke to us withvery bad language said "fuck you get out of here" rolled her eyes at us, aswell as we were getting our drinks she goes and turns off the machine on us and stands infront of the machine so we couldnt get our drinks. she was very disrepctfull i cant even give this restaurant a 1 star we never had this problem at any panda express. i had to give it a 1 star because it wouldnt let me post. i will be calling customer service. read more

Panda Express - she was avoiding us trying to get a picture so you guys can see the bad service. - Chinese Near Me - Gustine, California

Food is amazing! Love the hospitality the workers give and the polite and courteous actions they take to make sure this place is absolutely clean. Went through the drive-through a couple times and the workers are always polite and kind and let me know what they have and don't have. Amanda was by far the most helpful in helping me decide what I would like. Her kindness and selflessness helps me decide on the perfect plate I would like. She definitely deserves a raise. The managers know how to pick them because Amanda is the one. read more

This Panda Express was not clean. The tables hadn't been wiped off & the floor was sticky and gross. The food tasted as if it had been sitting under the heat lamps for quite a while. Service was mediocre. This proves that Panda Express restaurants are not created equally. Clean it up folks! read more

I enjoy Panda Express, it's easy & a fast. However, I expect great service because it's such a popular go-to. They are definitely stingy when serving and their customer service is one I'd say I'm disappointed in receiving. I'm glad we just drove by to make a quick pit stop on our drive back to LA because I'd hate to have to come back to this location & receive unwelcoming service. read more

Came here during work. Expecting a lot of flies inside, since the westside of the valley seems to have alot of them. Didn't see one at all. Wow. Maybe its the vestibule. Place was very clean. No problem with my order. Food was good. Didn't have to wait for teriyaki chicken. It was already sliced up in a bowl. One negative, and this is at every Panda, the cups. They only last about two hours before the bottom is so soggy that it just gives way. This has happened more than a few times. read more

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I'm a fan of Panda but this location is always a let down. Ive stopped here a couple of times driving up and down I-5 and the food quality is below what I normally expect from Panda. The chicken teriyaki is not as good and the steamed rice is always dry. I thought maybe because it's a pit stop location and the food sits, but it's always been pretty busy. There's a lot of other choices here to keep taking chances. Disappointing. read more

It's pretty slow around this time when I always go to take out "Family Feast" (after 7p Mon or Tue) I request to make some of main dish "fresh" because many dishes look dried and you can tell they sat there for a long time... But a manager is a nice lady and who seems to be an assistant there is a very friendly lady too who take my order no problem and my feast make family happy!!! My family enjoy and love hot fresh foods from here!! read more

Inattentive server made for bad start. Chicken riddled with fat and skin hanging off of it. One star cuz shrimp was good. Avoid this one read more

Came in hungry at 4:30. Many of the dishes had been in the steam table too long. What merited the single star, though was the fact that I stood there for over 5 minutes while the person who should have been helping me swapped out bowls, took temperatures, talked to the cooks and other crew, doing everything except acknowledging my existence. If you don't mind being ignored, this is your place. Otherwise, do as I did and go down the road. Plenty of places to eat at this road stop and unless you are a regular I5 traveler, you're not likely to be back here and you won't have missed much. read more